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Shiprocket Complaints & Reviews

www.shiprocket.in

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Updated: Mar 23, 2025

Complaints 472

Resolved

33

Unresolved

439

So far, so good. Shiprocket is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Shiprocket will keep up the work and continue to help more customers with their concerns even better 🤝

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Parcel not delivered

Irresponsibly kept me awaiting and asked for cancellation and reassignment

Product delivery was not attempted, OFD locked applied

Most useful reviews

beware of shiprocket - they are fraud for sellers

Showing Unexpected scan

Wallet money to bank account

Featured stories

Constant pickup delay

Delay in pickup

DTDC lost my courier

Shiprocket reviews & complaints page 3

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Address: Shiprocket 416, Udyog Vihar III, Sector 20, Gurugram, Haryana 122008

I have placed an order on Aug 15 2023 in https://vapevibe.in/. Order hasbeen shipped via Shiprocket with Order No #1304, Delhivery Tracking code : [protected]. And order has been shipped on Aug 18 10.31 AM, Package Got delivered[protected].57 PM. Package contains 3 15ML liquid bottles But it was mentioned as SMOK LP1 Replacement Coil. So Finally they cheated me by sending 3 waste bottles instead of my Product....

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Address: Mandar Bunglow Opp Sarvaangi Saree Patil Lane:03 HPT College Road

Order id :FF16509TE False product was delivered and there is no return policy need help to get back my money its a fake site...

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I ordered two cargo pants but received three old and torn shirts. This is mass level ongoing fraud done by Shiprocket.
I need complete refund.

Order ID: ST15AUG4685...

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I ordered two cargo pants but received three old and torn shirts by Shiprocket.
I need to return this but the doesn't show any mechanism for exchange or refund.
I came to know many other consumers also faced this. This is a mass level ongoing scam. The government should take strict action against them and help the customers to get back their money....

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Address: Sindhora

I have order the w sports bras but i recieved 1 chiep quality bra that look very vad and i want to returnt it...

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My *Cureka* order *126353_STOR00429* Items included in the shipment:
*Similac Total Comfort Infant Formula Up to 24 months 350g* was to be delivered on[protected], Thursday. The delivery agent called and told that he will deliver next day but even till today I didn't receive the product, every day morning I get a message that it's out for delivery and evening I get a message that the delivery person was not able to deliver cozz i was...

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Address: D35/159 jangambari varanasi

Received a wrong item. I have ordered 2item but received only one and even of that the quality is very bad, I am trying to contact the seller but unable to contact as they are not answering and the phone is switched off from past 2 days. I want my cashback....

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Address: plot d62 phase 5 industrial area mohali 160055

My tracking no [protected]
The courier boy did not reach my doorstep, not call me.
because of this, my order is returned. I want my order so please deliver my order...

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Address: Endhal,Nava faliya,396430

This is a wrong order i was got. I want change it.. And cashback of my amount.. Otherwise i will fire a complaint against you. Bad quality received please refund my money back...

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Address: Jaipur

Website: Shiprocket

Dear sir,
delivery executive ka mere pas na to koi msg aaya or na hi koi call aaya fir bhi unhone msg ke jariye bataya hai ki consignee order cancel karna chahte hai sir, sir aisi wajah se hi pahle bhi mera order return ho gaya tha.sir delivery courier wala diye gaye address par nhi pahuch pate hai or kisi dusri jagah se apni man marji kar ke chale aate hai.sir please aap in bato par jankari le kar hame bataye.
AZHARUDEEN...

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Website: www.shiprocket.in

Ship rocked has delivered fake cheap saree from silk mall https://silkmall.in/, and the best part is they have not mentioned the sender details on parcel.

It seems they are helping these crimes now a days.

The delivery guy did not visit door and asked for payment via UPI and delivery to security guard.

DTDC Tracking number: I13987260

Ship rocket chose DTDC as delivery partner....

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Address: Jeori

I had ordered the product on 9 th july and i haven't received it yet. So i want to cancel the product and refund my money please...

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Address: Jeori

I had ordered the product on 9 th july and i haven't received it yet . Please tell me when you deliver it to me....

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Address: Jeori

I haven't received my product yet it's been 10 for my order...

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I was delivered a fake product today (11th July)

Ship rocket Order ID : #FS2718
AWB id: [protected] (Xpressbees delivery partner)
Seller details as on the delivery label:
Seller name: Prakash - Ansh Traders, Delhi
Seller phone number [protected]

I have received a delivery under the AWB: [protected] & order id:[protected]. The product received by delivery is a dummy product....

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Address: Gujarat

Shiprocket has a webnetwork of shopping pages n fraud parcel team who pack old clothes or cheap product, if they get order of 1200 then they pack 100 to 200 rs product or old used clothes if it's cloth order then send with partner like delivery or xpressbees by taking customer data n receive cash on delivery, on courier they never mention sendor name and RTO so once it delivered the fraud happened as their own courier service so they have...

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Address: NO 18, SREENIDHI, SRI RAGHAVENDRA COLONY

Dear Sir

We experienced an worst experience from arrogant staff and useless system from your organization. SRTP [protected] was supposed to deliver on 16 June 2023 but your delivery guy didn't turned up. No calls made...repeatedly try to reach your offices and customer care (surprise that phone numbers[protected] and [protected] is only for seller support!) with no use except arrogant attitude. finally visited to flip cart...

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Address: Sector-15 Noida

Shipment not delivered since 16th Jun'23 was the date...

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Address: Sector-15 Noida

My shipment is pending with Shiprocket with consignment no.[protected] and status is showing OFD Applied..they are not delivering it to my address since 16th Jun'23 was the date to deliver...

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Address: 49pipal wala mohala Badli NEA R Gas Agency North west Delhi 110042

LONG SLEEVE LINEN COTTON MEN SHIRT PACK OF 4 - L and delivered some different product pack of 3 shirt which is dirty, there collars is very dirty (color become yellowish )

Plz do needful
Qty: 1 | Price : ₹1199.00

Discount : ₹0.00

Subtotal : ₹1199.0

Order ID number -ST03JUN621...

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