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Shiprocket Complaints & Reviews

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Updated: Mar 23, 2025
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beware of shiprocket - they are fraud for sellers
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J
Justeena bla bla bla
from Kannur, Kerala
Mar 18, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Whitening cream

Address: Vettikulangara house Edakkom p. O Kannamkai

I don't like this product because it is not as same the picture given I want to return it and I want my money back plz please...
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B
Barleen Kour
Mar 17, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Chopskops 3 pack sports bra

Address: Faridabad or Delhi

I didnot get the required pieces and only one nonsense piece was there …. This company should be sued...
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P
PrashCh123
from Durgapur, Maharashtra
Mar 13, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Bigfoot Retail Solutions Ltd/ Shiprocket /kartrocket / ShopperKart.Live / shopperskart2022@gmail.com Regarding fraud item sent

ATTENTION: Bigfoot Retail Solutions Ltd / Shiprocket / kartrocket / ShopperKart.Live / [protected]@gmail.com — Regarding fraud by sending me some random cheap soap instead of a Toy I ordered worth 1099/-

[protected]
I recently ordered this Toy (https://shopperkart.live/products/amazing-infrared-chasing-wall-climbing-car-to...⇄ from their website after seeing their ad on social media.

The website...
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G
Geetha_teddy
Mar 13, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Product not received /delivered

I am writing to you to report a concerning issue with a recent delivery that I was supposed to receive. According to your delivery tracking system, the product has been marked as delivered, but I have not received it yet.

I am very disappointed and concerned about this situation. I was eagerly awaiting the arrival of this product, and now it seems that it has been lost or misdelivered. I kindly request that you investigate...
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S
Shaileypbt@gmail.com
Mar 12, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
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Missing Parcel for pickup

Address: Shiprocket

Respected sir,

With due respect I would like to bring it to your knowledge that the parcel I have requested pickup through your service the pickup person has been following up more than 4 times for an anonymous
awb id [protected]

And he came and picked up item for awb id [protected]
Item containing primer from Faces Canada he picked up that item on Thursday 2nd of March 2023
But...
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A
Anushuya77
Mar 9, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Did not get the right product

Hi team,
i order pack of 3 sport bra from http://www.chopkops.xyz/
and shiprocket delivered this itam today. but i did not get the right product hence i receive a empty box. please help me with this issue.

Thank you in advance....
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T
Toss marketing Private Limited
Mar 9, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Missing/ Stolen Parcels from EKART

Team

This is to bring to your notice the major misses in the delivery process that is happening at your end.

We had booked 15 parcels from the Shiprocket portal out of which 15 parcels have an " Out for Pickup" status since days of booking, while all those have been picked up days ago.

These pickups are MISSING in Status as of now as the product is gone from our warehouse, but all our disgruntled...
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J
joshuajp
Mar 9, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Fraud and stealing by shiprocket

Address: bangalore

For 2 months i didn't get my returned product ( im a business owner using shiprocket) and they decided to give me a refund for it. then they itself deducted from my amount that money saying that the product has been delivered. no one delivered anything and i checked nearby places as well. how dare they change the status to delivered without customer confirmation? now i am unable to even raise any complaint as the status is delivered successfully....
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B
Bhupinhra
from Powai, Maharashtra
Mar 1, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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About shipment and not getting updates

Address: Vpo. Deolawas tehsil buhana.dist jhunjhunu

I have ordered mobile cover on 24th Feb and it is 01st March but it isn't shipped yet and whenever I track through the tracking number given by shiprocket it shows tracking number and email didn't match. And both of your helpline number are not reachable. I'm not getting any update....
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S
sandipjondhale44
from Hingoli, Maharashtra
Feb 27, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Change received wrong item

Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

Goldec Fashion New Rose Gold Wristwatch Waterproof..

Qty: 1 | Price : ₹1698.00

Discount : ₹0.00

Subtotal : ₹1698.00

Total Amount ₹1798.00
Shipping Details: Delivery Address:
Order ID : #GOLD23762
Courier :

AWB No. : [protected]
Sandip Jondhale
SBI Csp Yeshoda Loj Sawale Hospital Jawal Hingoli Maharashtra 431705
+91-[protected]br...
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P
PARMAR MEET
Feb 13, 2023
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Marked Lost Shipment

Address: KANSARA BAZAR ROAD OPP MARU AKSNARA VADI SIHOR 364240

DATE – 1-DEC-2022
CLIENT NUMBER – 1598787
Case if -5757254
AWB no[protected]
tracking link - https://kansawala.shiprocket.co/tracking/[protected]

My Utensils Parcel dispatched on 27 Nov I checked on dashboard 5th dec still showing undelivered so I contact the customer you get parcel or call they said yes we received it on 1st dec I ask to share the photos of products box and label and they...
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I
Indresh raj
Feb 8, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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I phone 14 pro max

Address: Allahabad rajapur gangaganagar gali no 16

Sir Mera mujhe Jaisalmer product dikhaya gaya tha Vaisala ye nahi hai please help me I want to return my product...
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D
dectwin
Feb 3, 2023
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It's about 1 month not getting my refund or product

Sent a parcel to mantra main office in ahmedabad to repair customer mantra device it was not delivered on 8 january so according to shiprocket policy it should be returned to me within 10 days but it could not reach so i can attempt the delivery again for repair because customer was also angry i waited for my product till 15 january but i didnot get any response when i called for query they told me to wait for 2 to 3 days but still no response...
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W
wamd
Feb 3, 2023
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False weight discrepancy issue

Hi, I am a small business owner, and I am selling watch straps and bands in India. And usually, I use all the courier partners available through ShipRocket to ship all my orders. I have been their customer for the past 4 to 5 years. And on December 2022, first time I used DTDC courier partner under shiprocket to ship my product to Kerala. After a week, I received a mail stating that there is a delay in delivering the parcel and the parcel...
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S
Sooriakumar
from Madurai, Tamil Nadu
Feb 2, 2023
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Supplied product not working

Address: 38 Officers Town, Nataraj Nagar, Madurai -625016

I ordered the Electric spin feather duster through order ID NNEKVS761164 and receivedVia Blue Dart AWB[protected] on 01.02.23.I put batteries but it is not working . kindly take back and refund the money...
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D
dectwin
Jan 31, 2023
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Not getting my shipment delivery getting loss

I sent a parcel to mantra main office in ahmedabad to repair customer mantra device it was not delivered on 8 january so according to shiprocket policy it should be returned to me within 10 days but it could not reach so i can attempt the delivery again for repair because customer was also angry i waited for my product till 15 january but i didnot get any response when i called for query they told me to wait for 2 to 3 days but still no response...
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S
Shabu Liyakath
Jan 14, 2023
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No pickup attempted

My name is Sumaiya from Chennai and I am doing Ecommerce business. I booked a COD pickup via Shiprocket on Jan 5th. The pickup pin code is 600083 and drop is 636138. I got 2 options out of which I chose Ekart logistics as the rating was high. The pick up never happened till date (Jan 14th). I have been fighting with these guys they are just replying that they are talking to logistics. One guy from ekart called me on Jan 10th twice, which...
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P
Pran45
Jan 7, 2023
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Delivery Problem

Sir
Horrific experience.First time I have tried BT limited edition store.
It was expected to deliver on 2 January. 3 times without calling me without coming here they update that "Customer was not Available" Now product shows"RTO Transit" . Please do the needful so that i got my money
Problem start--Last Place is Dhupdhra and the delivery man's names are Manik and Dwipen Rabha.
Do the needful.
Order Id-75440br...
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K
Krunal857
from Mumbai, Maharashtra
Dec 30, 2022
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False rto and doing cheating

Address: Room no 234 shivaji nagar n m joshi marg lowerparel mumbai 400013, next to bawla masji

I have shipped a product to my customer customer receievd the parcal same day i lodge a complain with shiprocket from there they made some parcal of some books and returned me as rto ... I spoke to my customer he paid 1900rs as cod amount and shiprocket courier patner made some parcal and shipped me back as rto with some book stuff i maild them all the problem but they did not helped me and saying your case is closed
Tracking number...
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A
aspundir
from Ghaziabad, Uttar Pradesh
Dec 30, 2022
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Wrong and short product received

Address: Zeta Industrial Corporation Pvt Ltd, Plot No. B-8, Industrial Area, Meerut Road Ghaziab

ORDER ID - StarLight4252 dated 28.12.2022
Refer to above order ID, I have raised a refund against this order as the product received opened and missing some parts in it.
I just received today (30.12.2022) but when I opened it the original item was found opened and some missing elements in it.

I requested the seller/shiprocket to kindly take it back and process the refund which I was paid for this order. But nobody...
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any update?
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dimple47

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