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Shiprocket Complaints & Reviews

www.shiprocket.in
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Updated: Mar 23, 2025
Complaints 472
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33
Unresolved
439
So far, so good. Shiprocket is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Shiprocket will keep up the work and continue to help more customers with their concerns even better 🤝
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beware of shiprocket - they are fraud for sellers
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Wallet money to bank account

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Shiprocket reviews & complaints page 9

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A
Akode
Aug 23, 2022
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My order is not received

Address: Bhavishya Deepnagar, Salam purenagar Wadgaon

I dated 13/08/2022 NEW SIM SUPPORTED SMART WATCH WITH LTE
Regular price Rs. 1, 250.00 has been ordered and I have not received the order on 23/08/2022 yet, if so, please get the order soon....
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J
Jyotikaalva
Aug 22, 2022
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1-Large capacity travel cosmetic bag - Pack of 1 999 Cinnamon Milk

Hi I have received a package from Shiprocket as delivery partner for
Ekart Logistics Courier. The original seller has cheated me of Rs.1000 by sending a different item (just plastic ) then the one ordered. When I call the call center all their numbers are fake. I have sent email as well which bounces back. I got some help assistant who mentions they cant do anything....
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V
Vijaydangat.7
from Osmanabad, Maharashtra
Aug 20, 2022
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Delivery not done yet

Address: AT POST. KHED, OSMANABAD, MAHARASHTRA 413508

I issued my book by everexam in last month from Shiprocket but my book is not delivered yet & i get mail from Shiprocket, your book is delivered...
This is wrong & fraud...
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M
Mithufood
from Kolkata, West Bengal
Aug 17, 2022
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Shipment order I'd - 7753310157 not delivered after ten days and no updates about the tracking trac

The above shipment booked on 09/08/22. After several follow-up it has picked up on 12/09/22 by ekart. On 17/08/22 again after several follow-up the tracking status update RTO without any reason and the RTO charges has deducted from my wallet automatically. And the tracking now showing that the shipment reached to the wrong destination.
I need -
1. My shipment should reach to the right address immediately.
2. Or else need...
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S
spider_1981
Aug 9, 2022
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I order one product Ashish agencies through RBL Reward points. order placed and shipped chennai, shiprocket picked the shipment bu

I order one product Ashish agencies through RBL Reward points.
order placed and shipped chennai, shiprocket picked the shipment but they not have delivery, but status was delivered in portal update.
the shiprocket delivery person theft my product, and they have not response about my shipment.
very poor services shiprocket....
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K
Kafron India
Aug 9, 2022
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My parcel showing delivered but not received

Address: Pune

My order IN-2707209 with AWB[protected] had supposedly reached the city of delivery i.e. Pune on 02/08/2022.

Since 02/08/2022 it has been showing out for delivery. Delivery agent called me on 02/08/2022 saying that he will deliver my package the next day i.e. on 03/08/2022. But no attempt was made to deliver on 03/08/2022. Since this day I am continuously following up with ship rocket to which I received no help.
br...
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K
Kafron India
Aug 8, 2022
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Parcel not delivered since past 10 days and customer care not helping us

Address: Pune

To Admin,
My order IN-2707209 from Inllo productions with AWB[protected] supposedly reached my city i.e. Pune on 02/08/2022.

Since 02/08/2022 it has been showing out for delivery. Delivery agent called me on 02/08/2022 saying that he will deliver my package the next day i.e. on 03/08/2022. But no attempt was made to deliver on 03/08/2022. Since this day I am continuously following up with shiprocket to which I received...
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S
Setah
from Mumbai, Maharashtra
Aug 4, 2022
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Delay in shipment

@shiprocket is a pathetic company, their
customer support is helpless. It's a fraud
company did not return my money after the
pick up guy did not come to pick up and it said
it's already picked and to delivered. Everytime I tried to use there was some or the other issue
Shipment pick up guy was so rude and was
mannerless... Please I request you don't waste
your money and also time following...
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K
Kartikay Bhola
from Kanpur, Uttar Pradesh
Aug 4, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Regarding violation of company policies

I have started my online website and I ship using Shiprocket. There were two orders which got delayed for delivery i.e their estd delivery date was increased due to which my customers cancelled the order.
One of the order of hyderabad telangana was to be delivered by 15 july but the delivery date changed to 19th july so the customer cancelled order on evening 15 july and remarks given by the shipping company were wrong address. Secondly...
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V
Vishi1357
from indore, Madhya Pradesh
Jul 28, 2022
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Fraud company. Stealing money and parcels

Address: 250 ak scheme 71

This company is fraud and stealing money from your customers. Never provide settlement and also they lost the parcels and return either damage or wrong products. Moreover, they took the amount of COD orders and never settle in your account as well as they lost your parcel. Beware from this companies fraud....
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A
Aqsa Ilahi
Jul 27, 2022
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Payment

Website: shiprocket.in

Sir

The shiprocket associate misguided that it is meant for sending personal orders via courier companies. However, it is a business site wherein it is too tricky to send simple medicines to my home via this platform. They are asking every product name, serial no. and charges for the same. Moreover, I added Rs. 700 in its account which I am unable to retrieve. There is no proper customer care number to contact to regarding...
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Y
yenne naresh kumar
Jul 27, 2022
Resolved
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Resolved

Order ID# 17790 from Motor Hunk - Partially received - TATA Punch ARM Rest Missing

I have ordered car cover and a arm rest from Motor hunk and the same was shipped via Shiprocket with AWB#[protected].

Today I have received only one item from the order that is the car cover and the arm rest is missing. I have tried to call the motor hunk support team on [protected] but they are hanging up on me.

I am not sure this an intended fraud by the seller or by the courier.

Could you please...
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S
Siraj@8801
from Karimnagar, Andhra Pradesh
Jul 27, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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I got the dead watch I want my money back

Order Shipped: Hi Shaikh, your order BH20JULY212 from BRAND MARTS is on its way with Shadowfax and AWB SF[protected]KR. It will reach you by 02nd August 2022. Track here https://shprkt.in/3VRPcyZAUzS5?t=e2ae1 . Powered by Shiprocket...
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N
Name11
Jul 21, 2022
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Wallet money to bank account

Shiprocket is total disgusting and useless. First you have to recharge wallet for 500rs and then no one came to pickup my parcel and now they are not refunding my wallet money to my registered bank account. Everything is just ### their responses, services, and CUSTOMER support too. They just ask to wait and they are trying to make a fool out of people and clearly stealing money. I raised a ticket which is still open and they are mailing me...
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A
ajithgayu
from Thanjavur, Tamil Nadu
Jul 20, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
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Resolved

Wrong item received

Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030
Website: Shiprocket

Team Shiprocket,

Dear Team Receiving a wrong item. Kindly return and replace my order. If you don't send it in another way, I will go to the consumer court.😡 I have proof that it was brought to me on your courier service blue dart. I Am working in one of the companies and your service was done when you came to that company and everything is recorded in that video. The video was cut and sent to the forum for our consumption....
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S
Shree Harini Shree
Jul 20, 2022
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About the giving me a deffective & wrong parcel ,. Even though not providing the proper device to customers

Address: Mysore
Website: Packing @shiprocket.in

Hello, sir/ madam

Ihad ordered a product from the seller named zeel boutique on 8 June 2022 regarding 2 kanjivarma silk saree with stitched blouse, & i got my parcel on 15 June 2022 i had chosen COD option so I paid 1400 rs but when I opened the parcel that item with i ordered was changed & different also defective

Here is my AWB no :[protected]
Please refund my money 1400rs

I had...
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P
paulaniket
from Bengaluru, Karnataka
Jul 20, 2022
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Partial Product Delivered

Dear Team,

I have booked a parcel via shiprocket Order # - [protected] AWB #[protected] on 25th June 2022 and it did reached the destination (partial shipment) on dated – 29th June 2022. However, I have raised a query on 30th June'22 (Complain #[protected] for the partial shipment and provided all the pre and post shipment photos along the 5 items pics which went missing in the partial shipment.

After...
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S
Siddhitextile
from Ahmedabad, Gujarat
Jul 17, 2022
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Parcel missing or not delivered

Hello,

A courier was sent from my end to a customer named Kulvinder Kaur through Amazon Transportation Services. The AWB details are as follows[protected]. The shipment seems to be delivered as per the tracking number but the client hasn't received it yet. She supposedly received a call from Amazon courier partner to step out to accept the package, which she did but apparently the parcel got delivered and she never received...
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P
Pinky Mantri
Jul 16, 2022
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It's says product is delivered where as they have not delivered the shipment

AWB no:[protected]
I received a msg on 4th that my parcel from hyd-chennai has been delivered where as I have not received anything.
After complaining for good 10 days over emails and calls, they tell me it's lost and they will pay 500/- whereas shipment value is 1.1L worth of cloths.

The Ceo, founder, co founder are too busy to expand business and put ads but least care about the CUSTOMER service.
br...
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G
Gayatri pattanik
Jul 15, 2022
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Wrong product that I get from online

I have ordered 3bras of amount of rs. 1099 but received 2 cheap quality leggings and tried to make complaint by website link they sent me through message but its not working and contact they are not responding to calls got cheated please help me to get my money back...
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