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Shiprocket Complaints & Reviews

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Updated: Mar 23, 2025
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Shiprocket reviews & complaints page 7

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K
komal Ekhande
Nov 15, 2022
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Refund money

Address: Ekta shop 541 Sky Plaza shopping Talaja Road Bhavnagar Gujarat
Website: Shiprocket

Refund my money dealer send wrong parcel and not responding to call and msges..fraud person...
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K
komal Ekhande
Nov 15, 2022
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Fraud company

Address: Ekta shop 541 Sky Plaza shopping Talaja Road Bhavnagar Gujarat

Dealer is fraud delivered wrong parcel and not responding to any call and massages please refund my money...
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J
Janabai
from Goa Velha, Goa
Nov 11, 2022
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You sended the wrong product

Address: Housing borda Margao Goa
Website: Shiprocket

I pay the amount rs-999 for the back support posture corrector wireless bra pack of 3 -36 mix but you sended the wrong product cotton Lycra 2 pants please return the product I don't want order #:REK89324952
AWB#:[protected]...
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H
Hoko123
Nov 8, 2022
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Regarding weight fraud

Fraud company hei weight discrepancies dalti hei bina btaye customer ko jab weight mei dikkat hei toh bina btaye kaise parcels bhejti hei unko wallet balance deduxt krlete heu automatic phir bad mei us wallet ko minus mei karke dhamki dete hei credgenics ke through apke account blocked ho jaege please help kijie is company se fraud hei complaint dalte hi resolved apne ap ho jati hei samajh hi nhi aarha kya ho raha hei...
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H
Hoko123
Nov 8, 2022
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Regarding fraud

Ye company bahut bada fraud karti hei maine isse account registered karke shipments bheji isne meri sari shipments underweight krke charges apne ap lgadie jo ki galat hei agar meri shipment ka weight jyada hei toh inko call karke mujhe inform karna chahie shipment weight itna aarha hei isko aagey bheja Jaye ya nhi. Inhone bina kuch btaye mere sare shipment bhejdie aagey aur ab mera balance 25000 krdia aur uske lie ye roz mujhe dhamki dilwa...
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S
Sadeeq Hasan
Nov 7, 2022
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Product scam and money scam

I have ordered smartwatch with free EarPods but all I get is broken normal watch and they refused to refund money...
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S
Sadeeq Hasan
Nov 7, 2022
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Product scam

Address: 265/66 Takiya Wali masjid

I have ordered one smartwatch with free EarPods at Rs 1000 but I have only received broken normal watch and they refuse to refund money I have made payment online...
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S
shaharpit226
from Ahmedabad, Gujarat
Nov 1, 2022
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Lost Shipment Amount not receive - 45 days over

My shipment is lost and Shiprocket mark it as a LOST..
its almost 45 days over after they mark as lost.
everyday i call to customer care for my refund amount ..
from last 20 days they make me fools.. like same sentence they said wait for 24 hrs you will get resolution.

Such a poor service and i must say they have to pay me my amount with per day interest.

I hope someone can teach a lesson...
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A
Ashima Raj Singh
Oct 31, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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Product undelivered

Address: Lucknow

I ordered the product on 19 oct and was supposed to be delivered on 24th but it was not delivered When I tracked the order it was showing delivery address is incorrect.delivery man never contacted me .they told me that delivery will be made tomorrow but nothing and now in status it is showing ofd locked applied.please deliver my order ( order I'd is 532453) AWB([protected]) or please cancel it....
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B
biren790
from Surat, Gujarat
Oct 31, 2022
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Not transferring my wallet balance amount into bank account

Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

Shiprocket not transfer my wallet balance into bank account since august and not solving my problem still till date. And give me false date and not fullfill their services on time....
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E
Easy_Solution
from Delhi, Delhi
Oct 30, 2022
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Fake product replace in Transit

Shiprocket This is totally fake company. We have sent 4 Diwali Gifts (Smart Watch) to our employees. Smart watch was stolen in 2 shipments and replaced by scrap. In first stolen shipment their persons replaced complete watch box with ear ring, re-packed with different tape, different outer box and delivered to my employee (AWB#SRTP[protected] ) dated 22/10/2022.

In 2nd stolen shipment they have replaced watch + Cable with some...
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V
vinod197
from New Delhi, Delhi
Oct 28, 2022
Oct 30, 2022
This thread was updated on Oct 30, 2022
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Resolved

Fake/Tampering shipment delivered. AWB No. 319243858577

Address: Shiprocket, Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

Reference AWB No.[protected]

Sub : Complaint regarding all shipment items are missing. Reference AWB No.[protected]

Dear Sir,
My shipment has been delivered on 02.09.2022 but my all items are missing. Only one complimentary item i.e. free for customer received. My courier’s 4 items total prince Rs.8000/- . I have complained within an hour with images & video after shipment delivered. On my request...
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S
Sarvesh_bhardwj
Oct 19, 2022
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Money deducted from Bank but not received in Shiprocket wallet

I recharged my wallet on 16 October (Sunday) but till now money not received in my Shiprocket's wallet.
I have send many mails and raised many query tickets. And i also talked to them everyday regarding my issue.

I had recharged from my Paytm bank account, and i have also sent my screenshot to them....
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H
Hms22
Oct 12, 2022
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Money loss

My shiprocket account is blocked but its having a wallet amount of 1200 on both accounts

Company no 2758163...
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K
Kulkarni.A.
Oct 12, 2022
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Received horrible product

Address: Dwarka Delhi

I belongs to very poor family background for my marriage i have ordered 2saree of Rs1200 but received very horrible product by Shiprocket.. it was used, cheap quality, faulty and very dirty saree i received.. Shiprocket can't even pickup my phone calls and neither they give any kind of response to my mails.. I'm facing fraud by this company service.. below mentioned are details of my order:
Dispached by SRT : POOJA Shiprocket
Dwarkabr...
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J
Jc01
from Jamshedpur, Jharkhand
Oct 11, 2022
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Overcharged even after giving proofs

Hi, so last year I used Shiprocket to ship certain items. Initially they were good but after that they started overcharging me. And deducted money from my wallet without prior intimidation. After that they put my balance in -
Now they're threatening me.
I don't understanding i already paid the shipping amount of each and every parcel. Now why are they asking extra money. Please help....
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Address: Gurgaon, Haryana

Shiprocket has the worst service ever I have seen in a business. They do not attempt deliveries and put remarks like customer refused or wrong address. Today, one order went into RTO. I tried to find the reason, turns out there isn't any. I talked to the customer service, they said they don't know why it got canceled but I have to pay the RTO charges. So, I lose a customer, I lose my order, I lose my forward freight charges and Now I have...
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S
shaharpit226
from Ahmedabad, Gujarat
Oct 10, 2022
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Fake RTO Delivered Shipment Lost

Address: Ahmedabad

I use www.shiprocket.in to delivered my order to customer... On 15th Sep, 2022 i book my order shipment Courier: Amazon Shipping 1Kg
AWB No.:[protected] from Shiprocket application...

they had picked up my shipment after 5 days on 20th sep, , due to late pick up my customer was canceled order and they refuse to accept order...

on 26th Sep 2022 they mark that the shipment was handover to sender .. RETURN...
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S
shaharpit226
from Ahmedabad, Gujarat
Oct 10, 2022
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Shipment Lost and not Get Refund

Address: ahmedabad

I use www.shiprocket.in to delivered my order to customer... On 15th Sep, 2022 i book my order shipment Courier: Amazon Shipping 1Kg
AWB No.:[protected] from Shiprocket application...

they had picked up my shipment after 5 days on 20th sep, , due to late pick up my customer was canceled order and they refuse to accept order...

on 26th Sep 2022 they mark that the shipment was handover to sender .. RETURN...
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K
kishorekun
from Gurugram, Haryana
Oct 8, 2022
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Delay in delivery and wrong information updated

I purchased a shoes online from relaxo footwear online on 27.09.2022 and it was shipped by shiprocket vide AWB No SF86433502KR and was to be delivered by 04.10.2022. The delivery was delayed by 4 days and today i.e;08.10.2022 i received a message that product is out for delivery. In the evening after contacting the delivery boy abhijeet, he informed that he wont be delivering the product today. Further he also updated the status as reschedulement...
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