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Shiprocket Complaints & Reviews

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Updated: Mar 23, 2025

Complaints 472

Resolved

33

Unresolved

439

So far, so good. Shiprocket is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Shiprocket will keep up the work and continue to help more customers with their concerns even better 🤝

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Parcel not delivered

Irresponsibly kept me awaiting and asked for cancellation and reassignment

Product delivery was not attempted, OFD locked applied

Most useful reviews

beware of shiprocket - they are fraud for sellers

Showing Unexpected scan

Wallet money to bank account

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Constant pickup delay

Delay in pickup

DTDC lost my courier

Shiprocket reviews & complaints page 6

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Address: Bangalore

Website: Bath & Body Works

The agent by name Ykunt Rakesh called me for over 20 mins to track address and finally did not deliver the goods on Dec 9, 2022 . I was out of station and he confirmed to me by phone he had placed it in my house area but I come back to find it is not done. The shiprocket tracking number is SRTP[protected]. The items were from Bath and Body Works with shipment Id DWH[protected]. The deliver agent was rude and I believe has cheated me. I do want...

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Address: Pune

I have ordered 3 undergarments sets from ladiezstyleee and they are frauds and send me two worst quality leggings via shiprocket delivery. They aren't helping me with the sender details as well. They have taken cash 1100 rs from me. This is complete fraud.
Mobile-[protected]...

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Shiprocket has given me discrepancy f ₹ 150000 for 200 shipments and how it charged i dont know this is more than my product costing it is fraud...

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I have ordered Order ID : #ZO-007E7796FA from zoomin.com . They have shipped product Via shiprocket Awb no. [protected]
However the day when i was going to receive the product i have received a message that your order delivered. I haven't received any call from delivery boy and neither recieved the product....

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Address: Borivali(w), Mumbai, MH

I have order shapewear from this Ladiez Style and they delivered a very poor quality legginess. There is no way to return the product and no one is responding the phone calls nor the bot is replying anything on Whats app....

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Address: Chennai pallavaram

I ordered Full coverage bra 3 nos
worth 1099 RS but instead of it i received 2 local cheap leggin material that too from local road site cotton dress shop .

when i asked the ship Rocket to look in to this issue they simple said asking me to contact seller.. me too called the numbers mentioned in the courier cover both the numbers were out of service ..th shop name is Ladiezstylee that shop is no were found in online...

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Order ID #1885480 . I have ordered a Logitech MK240 keyboard and mouse combo on 1st Dec, 2022. It arrived yesterday on 11th Dec, 2022. The mouse and keyboard I recieved is in damaged condition and filled with dirt (seems like a used product) and not at all in working condition. Today is 12th Dec, 2022 and I am trying to connect Vle bazaar support system since yesterday but they are not responding at all and the site also not showing any replacement...

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AWB no SRTP[protected]
the ekart delivery guy came to my customer office after 7 o clk when the shop was closed and when my customer said that shop is closed plz come tomorrow for delivery he straight away said I can't deliver.. and he added the parcel to rto how rude is that?? without doing 3 attempts hwo can the delivery person do rto he has no rights.. is this your service ?? what kind of delivery person do you hire?? and my customer...

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Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

3ports universal plug product not received, but showing delivered status,

Order ID: [protected]-1
Tracking information: SRTP[protected]

I want my order back😡...

If fraud occur again, will definitely drop a complaint on consumer court...

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3ports universal plug product not received, but showing delivered status,

Order ID: [protected]-1
Tracking information: SRTP[protected]

I want my order back😡😡...

If fraud occur again, will definitely drop a complaint on consumer court......

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Address: Bangalore

Shiprocket —
Shantnu
Omani Fresh, 1st Main Rd, 1st Block Koramangala, Bangalore
Dec 03, 2022
Kindly provide your seller digi store contact number Or refund the money. Irresponsible work by shiprocket. Not helping customer from fraudulent. Without verifying the seller, they're doing scam. I have purchase smart watch buy one get one earpods along with for Rs 1199/- from digi store online. Shipment was done by...

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My order with AWB no. has not been delivered by your company....

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Address: Chennai

Order ID[protected] from Rasoishop containing Milton ThermoSteel Stellar is placed for "delivery re-attempted status" wantedly by the delivery boy who called us today evening from [protected] for delivery,
Without even confirming our availability the delivery person is making his own plans for marking our delivery status, even when we tried reaching him so many times he was totally avoiding all our calls wantedly and placed his mobile...

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AWB[protected]. My order wasn't delivered to customer so i asked for return of the same. But i didn't get the return product and no attempt was also made. (no calls received from delivery agent either). Now they're lying that attempt was made and now it is disposed off. They're not giving refund also. Worst....

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Hi

This is to inform you that I had paid the amount for my order and after that the order was not delivered to me and there is no response from the manufacturer/ service provider. I have attached the screenshot of the order placed for your reference....

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Hi,
I created my first order which was cost and time-sensitive on 8th Oct 2022, it was picked up by the courier on 11th Oct and was supposed to reach the on 13th Oct to the recipient but the shipment was lost in transit and I kept following up with their team regularly but they kept saying that they have the shipment and it will be delivered they kept updating the issue as resolved for all tickets I raised on 29th Oct I updated them...

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My parcel which is not yet delivered but showing delivered it's been 2 months and more tried customer service but they denied it please take measures it was a prepaid order...

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Address: Shiprocket Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

I claimed warranty of boult audio earpods. Boult team had successfully replaced my product and dispatch product through shiprocket but shiprocket delivery person cheated he didn’t deliver it to me and update status of status of delivered. When I complained to shiprocket customer they refuse to file case or help me saying that I am receiver....

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Address: D K Wadodkar. E 303 Park Epress.Balewadi High Street Panchsheel Cummins campus. Baner Pune 411045.

The swipe you sent is useless. Not the same shown in the video. Please arrange the return....

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I have sent necessary my bank documents in Bangalore on 3rd November through Shiprocket and the delivery date was 10th but courier boy never ever called and they are showing false attempts and also when i raised a ticket they showed it as resolved without taking any action. i am tracking there is no update whatsoever nothing is happening plz help me now its showing ofd lock applied plz resolve my problem I need my courier to be delivered...

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