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www.shoppersstop.com
1.5
Updated: Dec 5, 2024
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Refund against cancellation of order # - 384300320

ShoppersStop.com reviews & complaints page 32

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P
Prassanna Sethu
from Nainpur, Madhya Pradesh
Nov 6, 2014
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Fraudulent Online shopping!

Address: Mumbai City, Maharashtra

Shoppersstop online purchase is a Big Fraud Company. They have got details of my ATM card and credited amount but not deliverd my Ordered Material. However have even contacted Customer Care no proper response given. Planning to take legal Action against the company. I strongly recommend not to buy online on Shopperstop Website....
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Muni Mahesh
from Vepagunta, Andhra Pradesh
Nov 3, 2014
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IDEE glasses broke a part

Address: Hyderabad, Andhra Pradesh

I had brought a IDEE glasses on 19th OCT'14 at Shoppers Stop, Kukkatpally Hyderabad. I have used it for 4 times totally from the day i have brought. The Frame is so hard to open and close from the first day. The seller said that's how it works. But on 3rd Nov'14 when i tried to open, the Right glass from the frame came out and i loose the control and got too much angry on the seller and also on the brand. I have recommended the same brand...
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er.satyabratbaral1987
from Hyderabad, Telangana
Oct 1, 2014
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Non refund of amount

Dear sir, on 15 Sept 2014 I ordered a hand bag from shopperstop of amount Rs.699 & my order id is 6224432. I had done the payment through credit card. The order was cancelled from shoppersstop due to unavailability of the product. But till yet shoppersstop has not refunded my amount till yet. Already I complained & mailed to them still there is no response. The company is simply cheating the customers. Though the product...
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er.satyabratbaral1987
from Hyderabad, Telangana
Sep 25, 2014
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Non refund of amount

Address: Puri, Odisha

Dear sir, I 've cancelled my order no 6224432 on 15/9/2014. But till yet my amount is not refunded.It's already 10 days past. I already complained many times to customer care of shopperstop, but there is no response. Pls do the needful & take proper action against it & refund my amount. Regards SATYABRAT BARAL...
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S
SunilHKV
Sep 1, 2014
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Not processing the return

Address: Mumbai City, Maharashtra

I bought a pair of puma shoes from Shopperstop.com in Thane. The shoes did not fit me properly. I requested a reverse pickup the next day I received the shoes as I was leaving country and the new pair would not have arrived on time. They told me the shoes will be picked up in 3-5 business days. It has now been more than 14 days and we have called them at least 10 times. The customer support department people keep saying sorry but nobody does...
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SFZ
from Chennai, Tamil Nadu
Aug 21, 2014
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Pathetic servicing and not getting reverse pick up done

Hi I purchased a pair of jeans from shopperstop.com banking on the Shopperstop brand name. The jeans didnt fit and I requested for a reverse pick up and refund back as they didnt have another size - I was given a request no. and assured it would be picked up in 1-2 days - its been 14days+ and they STILL HAVE NOT BOTHERED TO PICK IT UP DESPITE 6+ TELEPHONIC REMINDERS AND MAILS again as I was expecting 2 packages - the courier person...
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diptikariwala
from Mumbai, Maharashtra
Jul 21, 2014
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Gold Card not reaching since last 2 years

Address: Kolkata, West Bengal

my first citizen card [protected] is a god card, however I have not received the upgraded card since the past 2 years. I went to Shoppers Stop at City Centre Kolkata, more than 4 times in this 2 years only to complain abt it and get a resolution. To no use could the customer service manager help me....
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Jimmy Sukhwani
Jun 9, 2014
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Pathetic and Disappointing service, never buy from Shoppers stop e store

Address: Hyderabad, Andhra Pradesh

Please read the letter i wrote them which has all the details- Hello Shoppers stop, I am a very regular online shopper, I’ve shopped from Various online shopping portals trending in the market and have had a really Good and satisfying experience but the experience that I had with your website is very very disappointing and Unsatisfactory !!! I had placed order# 5779102 on 31st of may 2014 after spending so much time...
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Barjinder Singh 1992
from Mumbai, Maharashtra
May 18, 2014
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Facing issue to withdrawal PF from Shopper Stop

Address: New Delhi, Delhi

Respected Sir/Madam, My name is Barjinder Singh and my PF account # is MH/KDV/13484/30886. I left the Shopper Stop 7th Sep 2013 and Submit the PF form to HR on month of Dec 2013. But wheni check my PF status on shopper stop online portal which is (http://www.pfoutsource.com/ESSClaimStatus.aspx) is still showing pending and the last status is updated on the portal 26 March. Sir request you please help me to get my PF as i am thinking...
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Saman Rizvi
from Pune, Maharashtra
May 11, 2014
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Extreme delay in delivery

Address: New Delhi, Delhi

This is by far the worst online store, I have come across. Later my friends told me that they have faced the same issues. The order was placed on 27th April and today is 11th May and all the products are yet to be delivered. When you speak to the customer care, they tell you the status, which is of no use and none of them registers a complaint or take it forward. I shop online at a regular basis and everyone is so quick to arrange and deliver. I...
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S
skumar0719
Mar 29, 2014
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Complaint against Shoppers Stop staff, Shoppers Stop, In orbit Mall, Hyderabad

Address: Hyderabad, Andhra Pradesh

Complaint against Shoppers Stop staff, Shoppers Stop, In orbit Mall, Hyderabad I purchased Ray Ban Sunglasses (Receipt attached) on 5th February 2014 night. After couple of days I took them out of the case and wore them. After driving my car few miles suddenly one of the glass came out of the frame. I tried to put it back, but couldn't. I called up Shoppers Stop store and asked if I can get a replacement for the glasses. The store person...
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praveen236
from Bengaluru, Karnataka
Mar 29, 2014
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wrong shoes

Address: Hyderabad, Andhra Pradesh

Hello, i have bought i-walk formal shoes today at Shoppersstop-GVK mall, Hyderabad. ITEM No: 130247 i was in Hurry to go home and finally i chosen 1 and told them to pack. when i checked it after coming home, both are different sizes.:( :( :( How ridiculous it is..! i m on the way to my hometown now and will be back on tuesday only, and i must be there in office tuesday 9:30AM. Never thought SS wil do these stupid things, :( :(...
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mahesh9785937416
from Gagret, Himachal Pradesh
Mar 26, 2014
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delay in shipping and not providing correct information

Respected sir,
i did place order from shoppers-stop on 22nd of march having order number[protected], on 23rd of march i did receive mail that my order has been shipped, but today is 27th of march but till now i did not get any tracking number related to my parcel.i did mail them and also call them two times but their answer was only that they will send me soon as possible. They are not doing anything in my favour, so i request u please...
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A
arif bader
from Gurgaon, Haryana
Feb 13, 2014
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order not delivered

Address: Bangalore, Karnataka

I would like to complain to u regarding my order not being delivered which i placed it on sunday i.e. 8th feb...and till now i did not even receive my order tracking detaills...i even called on the customer support no but i did not get a positive reply. 7 days have already been passed, if this is the condition i regret for shopping from this site because orders are delivered in maximum 5 days on other sites and here i dont even have the...
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A
Anshul Parihar
from Mumbai, Maharashtra
Jan 7, 2014
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Pf not received

Address: New Delhi, Delhi

hi

this is Anshul parihar, Detail are given below.

Name- Anshul kumar parihar
Emp id- s35248
Pf no- MH/KDV/13484/28174

I resigned this company last year, I have not received my pf till now, I tried to call many times to head office, but nobody giving me the exact information. kindly look in to this matter and resolve the problem.

thanks regard
Anshul Parihar([protected])...
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Aryanz
from Yarada, Andhra Pradesh
Dec 12, 2013
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Harassment & Embarrassment

Address: Hyderabad, Andhra Pradesh

Hi I had done shopping at begumpet ShopperStop on 5th of december and inside their store some one gave me a card and asked me to fill it for entry into some contest/prize. Today i got a call from[protected] stating that i was one among 20th others to have won some vouchers for Hotel/Holidays and the stuff. The guy insists that only couple should come and collect it, inspite of me telling him that i have never entered my marital...
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priyaz
from Kharagpur, West Bengal
Sep 4, 2013
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Refund money as order cancelled (they don't have product in store)

I have purchase online a product from Shoppersstop ONLINE on 12th of August. my order number is 5025565. But the order was cancelled later by them as the product was not available with them. But they havenot yet refunded my amount. I kept follwing through mails and calling customer care of shoppersstop but everytime they have the same answer that it will be refunded within a week but it is not yet done...
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M
manishjindal4
from Gudur, Telangana
Sep 1, 2013
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Fraud Arrow/Shoppers Stop-Cheating Customers by packing wrong size to clear stock

It is terrific experience I faced with the brand Arrow at Shoppers Stop, Salarpuria Tower-2, Near Forum Mall, Koramangala, Bangalore. Bill is dated 10/08/2013 in name of my firend Srijiv Dimri (with whom I did purchasing), cash memo#:8533, Store Id: 163. I bought a party wear blazer of Arrow brand. It was sale for clearance of stock. The size I tried was of 42 (which can be seen in CCTV coverage) but while packing they packed and billed...
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nileshlingras
from Mumbai, Maharashtra
Aug 23, 2013
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Irresponsible and Unaccountable Service

I want to highlight one of the worst services of Shoppers Stop who claims to be best in the industry. Their team has been continuously bluffing me for no reason and afraid of speaking with me on calls. They have committed lots of false promises without any action on it. I brought two products (order no 5004768), a gift to my friend going overseas, on 3rd Aug 2013 through their online service. They claim that the product would be delivered...
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trupti.shastrakar
from Mumbai, Maharashtra
Aug 2, 2013
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cheating on the name of warranty

Address: Maharashtra

Dear Sir/Madam,

I have purchased one Houte Curry wallet (Cost Rs. 799) having 3 months warranty from shoppers stop, Inorbit Mall, Vashi, 3 months back.This product got tear out from stitches and got many cuts even after keeping that product in bag continuously. since the product was under warranty that time, so I went to Shoppers Stop and told them the problem. They said product can't be repaired, they...
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