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ShoppersStop.com Complaints & Reviews

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Updated: Dec 5, 2024
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ShoppersStop.com reviews & complaints page 34

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T
tukai112
Sep 27, 2012
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NOT REFUNDING MY MONEY

dear sir/madam,

i purchased few products online from SHOPPERS STOP ONLINE PORTAL. the order details are follows:

Order Confirmation Number: 3627225 Order Date : 26-Aug-2012 12:49:42 PM IST

1 Stop-Mens Half Sleeves Slim Fit Formal Checks Shirt 799.00
1 Wills Lifestyle-Mens Slim Fit Full Sleeves Formal Stripes Shirt ...
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shailp
from Mumbai, Maharashtra
Sep 9, 2012
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Cheating on Discounts

Address: Maharashtra

Shoppers Stop Mulund – Nirmal Lifestyle store – Very BAD experiencce

I and my wife were at the store on Saturday- on sept first week at the Mulund – Nirmal Lifestyle Store. Since my wife had redeemed her awards at her organization ( as shoppers stop was their one of themnay online rewards partner)

We bought a dress and it had a tag of 51% discount. When we went for billing it was told by the counter...
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sam502
from Mumbai, Maharashtra
Aug 13, 2012
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Please be aware of shopping online through shoppers stop portal

Address: Mumbai Suburban, Maharashtra

Name: Sameer
email Address: [protected]@aol.in

Hello Minaz,

This is Sameer Sawant & i have made online shopping from shopperstop portal for Allen Solly Mens Long Sleeves Casual Plain Knit Jacket (Order #: 3539257) & after 10 days i have been told that my order is cancelled because product is not in stock.

1) If stock is not available, then WHY DOES THE PRODUCT STILL SHOWS AS AVAILABLE...
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Suchitra R. Godhia
from Pune, Maharashtra
Jul 14, 2012
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Fraud and Cheating

Address: Mumbai Suburban, Maharashtra

Its my birthday tomorrow so I had gone to buy clothes and also my mom decided to buy me a present. So I purchased a diamond nose ring from Shopper's Stop in Bandra on Linking Road on 13/07/2012 at 8.25 p.m for Rs. 7115. I gave the cashier 100 rupees bundle (10,000 cash). I thought they have that machine to count it. Instead he divided the money and gave some to another cashier to count. One of them counted 60 notes and other counted...
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ag123
May 11, 2012
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product not received

Address: Madurai, Tamil Nadu

hi,
i have placed an order with shoppers stop on 19th april 2012 and explained them in detail about my situation that there wont be anyone in the country after after 9th may 2012. but still i didnt receive anything. but the product was dispatched on 24th april 2012. i called them 2 times with the response wait 2 more days. i even mailed them to cancel the product. but nothing happened. pls help me out as im running out of time. my...
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surfbug
Apr 10, 2012
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No Response about the complaint lodged

Address: West Bengal

Hello Sir

I bought a LeeCooper casual shoe for my father from the Shopper's Stop @ City Center (Salt lake,kolkata ) last month. To my surprise the elastic of one shoe tore with using the shoe for about a week.I went to the Shopper's Stop to show them the shoe as I just had bought it and it broke. They told that its a manufacturing defect and needs to be stitched/mended. Here My concern is , if its a manufacturing...
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uk80061
from Delhi, Delhi
Apr 9, 2012
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Additional Billing for items not purchased

Address: Mumbai City, Maharashtra

Hi I had purchased for 4 items, but they had billed me for total 5 items (Rs. 499 exta) for item which i didnt purchased. Luckily I had noticed this before exiting the counter, and escalted the issue. Then their store manager approached me after 30 mins with an appology and he offered me a refund of Rs. 500 via Shoppers Stop Voucher. They had claimed Rs. 499 extra fom me by fradulent means and was offering a refund which doesnt serve my purpose....
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strictlyrahul12iaf
from Jind, Haryana
Mar 19, 2012
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PF NOT RECEIVED

Address: South Delhi, Delhi

PF not received yet
Dear Sir,

This is regarding my PF Amount. Pls find the PF details from below:-

Name:-Rahul Saxena.

PF Account No:- MH/KDV/13484/15620

Form Enclosures:- Form 19, 10C


My Employeer have submitted the above PF forms on 10th Dec'2010 at Kandivali EPFO. But till date I have not received my PF amount. and there is no any site to check...
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Arijit_Das
from Surat, Gujarat
Mar 2, 2012
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Item missing at delivery counter

Address: North 24 Parganas, West Bengal

I purchased 10 items out of which 9 were delivered from the counter after payment. However at that point of time I did not notice it. I came to know about it only next day when I opened the carry bag. I am pretty much convinced on my part that it did not get lost on the way. I called up customer care several times only to listen that they'd call me back with the update, which they never did.
Here is the detail of the transaction:br...
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001su48
from Kolkata, West Bengal
Feb 27, 2012
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money not refunded back

Address: Odisha

Money till date not refunded back after the cancellation of the order.


Details of the order and the cancellation mail is pasted bellow.





On Tue, 07 Feb 2012 18:16:17 +0530 wrote
>Dear sadananda mishra,

This Electronic Notification confirms the cancellation of the following item(s) order from your:



Order Number : 3177009br...
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Aditya Vaish
from Delhi, Delhi
Feb 6, 2012
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Cheating and Mental Harrasment

Address: Bangalore, Karnataka

I made a purchase of one trouser at Shopper Stop in Kormanagala, Bangalore.
Later I gave it for alteration at same place as well. But somehow I lost the payment and alteration receipt for the same.

Now its been more than 15 days and they are yet to produce the trouser. Everytime I go, they make me wait for long hours and are not even serious towards this problem. The worst part is they keep on making different excuses...
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luckylakshya
from Mumbai, Maharashtra
Jan 27, 2012
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Disgusting quality of products available

Address: Mumbai Suburban, Maharashtra

This to bring to your notice that I had bought my RED TAPE shoes from your Pune store. The quality of the shoes was so bad that it had to be replaced and a CREDIT NOTE was given instead. I bought my shoes of ARROW from your R-City Mall Ghatkoper today. When i returned back home it turned out that the shoe lace was turned out to be damaged.
I stay at thane. Its been such a bitter experience.
I guess that shoppers stop doesn't...
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Prakash Peedikayil
from Bengaluru, Karnataka
Jan 23, 2012
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Bad Service

Address: Bangalore, Karnataka

Shoppers Stop - Hosur/Adugodi Road
22/Jan/2012 -

I finished my shopping at 3PM on the 22nd of Jan and went with the trousers for alteration. I was handed over a slip and was asked to come after 7:30PM. When i reached there at about 7:45, i produced the slip to the representative there and he wasnt even bothered. I called out a couple of time but the rep turned a blind eye. there were a lot of people waiting and looked...
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ashtaa
from New Delhi, Delhi
Jan 18, 2012
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Delivered Wrong Order

Address: Gautam Buddha Nagar, Uttar Pradesh

I have ordered a "Jack and Jones Mens Cardigan with Hood" sweat shirt via online shopping from shoppersstop.com.
Item Number:6494210_9308 (A sky blue sweat shirt) order # 3128457 placed on date[protected].
But I have received totally a different pattern of sweat shirt (Totally different in pattern & different color).
After that I mailed them to exchange with the same which I had the ordered, But as per them...
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Sab_78
Jan 5, 2012
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Being cheated in Jewelry purchase from Shoppers Stop

Address: Rangareddy, Andhra Pradesh

My husband is a First Citizen member at Shoppers Stop and we mostly buy dresses from there. But, for jewelry, it was our first experience there. On 25th Dec 2011 (around 10 days back), we purchased a gold ring with diamond from Shoppers Stop, Inorbit Mall, Hyderabad. The price of the ring was around Rs18200 and after discount we got at Rs 13500. This jewelry belonged to Sparkles brand. On 5th day, the color of gold turned to white. So, on...
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rajiv58
from Delhi, Delhi
Dec 30, 2011
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Defective Product

Address: Gautam Buddha Nagar, Uttar Pradesh

Hi,

I am a regular customer of your store and have always been more than satisfied throughout my experience in all the aspects whether its staff dealing, courteousness’, promptness etc.

Unfortunately, this time around I have a very miserable experience to share with you.

It all started on 09/01/2011 when I did shopping for good amount of stuff as I was taking off for Singapore for some time due...
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Remya Nair
Dec 15, 2011
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Low Quality Sandals

Address: Mysore, Karnataka

I bought a pair of sandals from Shoppers Stop for Rs. 900 and within 1 week the beads which were fitted on the top of the sandals came off. The company is not ready to get it replaced for me.

They will only service it and that too will take 21 working days. People cannot waste their time visiting the shop 2-3 times just for getting a pair of sandals repaired which couldn't even last properly for one week....
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aroraheena.18
from Delhi, Delhi
Dec 1, 2011
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Order not delivered

Address: Gautam Buddha Nagar, Uttar Pradesh

Hi,

I have placed an online order on Nov11th, 2011 on ShoppersStop. Order No-3086545 with Item Number- 5922638_9900. They provide me a tracking number- [protected] www.aramex.com and told that order will be delivered in 3-4 working days. But its been 3 weeks. i am calling them daily. They told first they delivered at wrong address and now they have lost an order. neither they are delivering it not they returning back. Please...
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Sarvar Hussain.
Oct 7, 2011
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Employees PF not settled yet

Address: Bangalore, Karnataka

Respested Sir/Madam,

I worked Shopper's stop for 2 years from September 2004 to August 2006, After I quit i have applied for Provident fund Settlement so many times, till now i have not recieved my PF settlement, Every time i visited to Shopper's stop met with BHR and told about it and they said it will get settled very soon but no use till now it is not settled yet. Could you please do the needful to get my settlement....
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kaushikkajaldatta
from Mumbai, Maharashtra
Oct 4, 2011
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Humiliation and Insult faced at shoppers stop

Address: Thane, Maharashtra

Hi,

This is with reference to my experience with Shopper's Shop, Vashi (Inorbit Mall) today post my bill payment.(Bill No: 3459).The security guard at the exit door stopped my wife and me, as we were leaving the store, because of a beep signal. Without any further explanation , our shopping bag was taken and the lady security(TOPS) at the luggage counter as well as the security guard started searching through our articles,...
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