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www.shoppersstop.com
1.5
Updated: Dec 5, 2024
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Refund against cancellation of order # - 384300320

ShoppersStop.com reviews & complaints page 29

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P
pragmita
from Bengaluru, Karnataka
Dec 14, 2015
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Product not delivered to me yet but mailed me that product has been delivered

Address: Bangalore, Karnataka, 560037
Website: www.shoppersstop.com/orders/orderDetails/00371152

I have ordered two items from shoppersstop.com and already paid online through credit card and gift voucher on 29th oct. 2015. And till date have not received the item . I got a mail from them that item has been delivered and after that from last 20 days I am calling to their customer care 15 times and also mailed them and am not getting any response from them . Every time thery are telling item already delivered and we are arranging the...
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Nidish agarwal
from Bengaluru, Karnataka
Dec 13, 2015
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Watch

Address: 560017
Website: www.shoppersstop.com

I had purchased a timberland watch in shoppers stop on 2 November 2015..online. However the watch is damaged product.on repeated mails and calls. The product is not replaced neither I have any replies...
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B
babeo
from Bengaluru, Karnataka
Dec 11, 2015
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Had a gift voucher from which balance is deducted

Address: Mumbai City, Maharashtra, 524002
Website: www.shoppersstock.com

had a gift voucher by number E-GV [[protected]] worth 1, 000 rupees . I tried using it online on[protected] around 11:30 pm (INDIAN time) to purchase two items (i) BACK TO EARTH WOODEN CHOPPING BOARD product code :9465933 worth 799/- rupees. & (ii) IVY DUSTY T -LIGHT HOLDER product code:9527623 worth 199/- rupees. I entered all my details correctly and I payed using gift voucher .Later when I checked I didn't get reply message of whether...
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Rv Ranghani
from Surat, Gujarat
Dec 10, 2015
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Craftsvilla don't give payment of my order

Address: Surat, Gujarat, 395006
Website: www.craftsvilla.com/shopperstop

I am a seller of Ethenic Wear at craftsvilla.com. i regurely send order to customer but payment is collect by Craftsvilla. they telling "payment is received in 25 days but i not received payment since 52 days over of this [protected] /[protected] date : 10/19/15 [protected] /[protected] date : 10/18/15 [protected] /[protected] date : 10/18/15 i wrote so many Email but they are not giving reponse.Craftsvilla is tottaly fraud.please Guys...
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E
ersandeep19
from Pune, Maharashtra
Dec 10, 2015
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Refund pending for more than 2 months

Address: 603103
Website: Shoppersstop.com

This is regarding order no. 7681278, which was cancelled on 14th Oct'15. However, there is no refund credited so far . There are 9 calls made to shoppersstop customer care but every time they say it will take 24 to 48 hours. One of the pathetic service i have seen....
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A
asshu2010
from Hyderabad, Telangana
Dec 9, 2015
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Transaction failed but money was deducted

Address: 400064
Website: www.shoppersstop.com

Hi, I have try to order Woodland sandals worth 3295 in shoppersstop.com on Nov 25th 2015. When i clicked on Place Order button the page was hanged, not responded but my money was deducted from my gift cards and from my first citizen points. For the transaction, i have availed a coupon of SSREFRESH for 20%, then the total amount i have to pay is 2636. I have used 2 gift cards worth 2400 and for the remaining 236 i have used my first...
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V
vishaly94
from Gurgaon, Haryana
Dec 7, 2015
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Already paid for the product long back, yet not received the Product

Address: Pune, Maharashtra, 412115
Website: www.shopperstop.com

Hi, I have ordered[protected]shoes) from Shoppers stop to wear it for an occassion. Product ordered Date[protected] cost - 6000 rs Promised to delivery as per the Policy within next 3 to 5 working days. I am really pissed of with the service of Shoppers stop, nobody is there to follow up against my ordered. When i ask for the compensation of the time being lost for it, there had been no response on it. Kindly take strict...
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R
rlujwala
from Bengaluru, Karnataka
Dec 7, 2015
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Cheaters and bogus company... They do not want to send the order

Website: shopperstop.com

I have ordered few dresses for my daughter from shopper stop website, my order ID is 00513561... the order was placed on 25th of NOV 2015 and today is 7th of DEC 2015. They have not even processed the order and not even bothered to give me a call back..I have called their customer care 5-6 times...they just say we will process the order is another 2 days and then they never call back. they charged me 2000 Rs and now they are saying it...
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S
sonia_19
from Delhi, Delhi
Nov 28, 2015
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Online order

Address: 570027
Website: www.shoppersstop.com

Dear Sir/ Madam, I ordered a legging and lakme lip colour from shopper stop. Both prodcuts are defective and of poor quality. But now when i am trying to return it, their site is not at all responding. Webpages are improper. So i am not able to place a return . Infact their contact us page is also not working. Kindly help me. Regards....
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P
Pravin_22
from Mumbai, Maharashtra
Nov 28, 2015
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Shoppers Stop online purchase

Address: Mumbai City, Maharashtra, 400615
Website: shopperstop.com

I ordered few items from shoppersstop.com on 30th Oct 2015 and till 20-Nov they were trying to gather the items for shipment. Call center response was pathetic and they used only ask for 2 more days everytime I used to call up. Once I spoke to the senior person in call center thinking that he/she will take it as escalation and act on it however he was least bothered and suggested me to cancel the order if I wish. Still I waited for 2 more...
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A
Amrita Arya
Nov 26, 2015
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Disgusted with ShoppersStop.com - order not delivered

Address: 122102
Website: ShoppersStop.com

Hello! Just want to share my frustration and disgust with Shoppers Stop online. I had placed an order on Nov 2nd 2015, the order no.[protected], the order has still not been delivered. First of all, the team did not update me on the status of the order at all after the order was placed. Upon me writing to them, they shared a tracking number of Delhivery.com, which was a WRONG TRACKING NUMBER!!, Since then, they have been incapable...
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R
R mamatha
from Pune, Maharashtra
Nov 23, 2015
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PF EPS Not received

Address: Bangalore, Karnataka, 560041

HI, iam mamatha I worked shoppersstop 9 years 6 months I applied PF I got only half amt still half amount its showing 0/- rupees.I don't any details about that.If ten year finish only pension scheme will start no. if PF office sended pension scheme I don't want pension scheme if anything u guys pension scheme. Kindly transfer to my card that amount....
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S
smru007
from Mumbai, Maharashtra
Nov 19, 2015
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Pregnant women not allowed in

Address: Mumbai City, Maharashtra

As the security check rays are harmful for pregnant women. I requested the security to give me a side way where there is no rays. They didn't allowed me in.We asked them to call the manager he took so long to appear that we left.They should close the kids section if they r not gonna allow pregnant women. Disgusting experience with shopper stop Vashi Inorbit mall shopper stop...
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R
rozersmelvin
from Delhi, Delhi
Nov 19, 2015
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Black panther womens 2 pocket slub track pants

Website: www.shoppersstop.com

Yesterday i ordered a track pant (BLACK PANTHER Womens 2 Pocket Slub Track pants) from Shoppersstop.com. As soon as i made payment the message appeared "Server Down will be back in moment"

Amount of Rs. 1748 was deducted from my account. And when I checked the order history it says "NO ORDER PLACED".
I mail them twice and made call many times. But no reply was found....
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M
maallzz
from Bengaluru, Karnataka
Nov 12, 2015
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E-voucher not received

I bought an e gift voucher online on Oct 31 that was supposed to be delivered directly to the recipient's email id.. But till date it hasn't been sent. I made several phone calls and sent emails to thematic haven't received a proper response.. They have a problem sending a simple email and no solution to my problem and they have taken my money. Order number 00391439...
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K
Kalaiselvan Indirajith
Nov 11, 2015
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Re: i am not get my refund

Address: Thanjavur, Tamil Nadu, 612001
Website: www.shoppersstop.com

Dear Sir/Madam,

I have ordered chudiar from shoppers stop on Oct.14th Rs.733.99 paise. I have made payment done with net banking on same day. After 10 days they have sent order cancellation mail due to out of stock... story. Then I have asked my refund for that order. They said that with in 3 days it will reflect in your account. But its not happen, I contacted to customer care they said that it will take 15 days, I am really...
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M
MJagad
from Chennai, Tamil Nadu
Nov 6, 2015
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Refund not given yet

Address: Mumbai City, Maharashtra

I am still awaiting my money back. I have been calling every day to check up the status of the same on the customer care number but nobody is giving me a proper response. I would like to know what is going on. According to my last conversation with your customer care exe. they told me that the cheque was dispatched on 5th Oct, but I still haven't received it. this is very poor service and I have not received my refund yet. My order number...
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G
Gemini666
from Ernakulam, Kerala
Nov 5, 2015
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Products not dispatched

Website: www.shopperstop.com

Hi,

I have palced an order in Shopperstop site. My Order no:00341026. Its been more that one week, I am not getting any response from the authority. The product has still not dispatched. I have bought products for nearly 2000 Rs. They are not responding to the mails or calls. Very unhappy with the service...Dont trust this bloody site. Its waste of money...
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K
Kishore Unnikrishnan
Nov 3, 2015
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Not received the refund.

Address: Mumbai City, Maharashtra, 400064
Website: www.shoppersstop.com

My order no. is 7648758, it was a 1960Rs purchase. I had returned a product to shoppersstop. com on 19th October and It was received by 23rd October. According to their policy it is suppose to be refunded including the courier charges with in 48 hrs and until now I have not received it apart from that I had made many followup calls hence they don't respond emails. Please take this as a complaint and do something to get my money back....
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T
Trisha03
from Bhubaneshwar, Odisha
Oct 29, 2015
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Rowdy behavior of staff in the watches section

Address: Kolkata, West Bengal, 700038

This is from our experience while buying two watches at the shoppers stop outlet at south city mall, Kolkata. The staff at the watches section were behaving as if it was a fish market. While we were looking at and choosing the watches we liked, all the staff from the other brands surrounded us with their respective watches and started trying to show us their items. Even while we were walking from one section to another with our selected...
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