ShoppersStop.com Complaints & Reviews

Date : 23rd Dec OrdeID : 00613131 Cancel Req Id : 00069786 Description : I have ordered Gift Voucher instead of E_Voucher by mistake, So I have cancelled order within 30 mins of order placed by contacting customer care of Shoppers Stop. They told me that I will get Order Cancellation mail within 24 hours as a notification and in next 24 hours I will get refund. on 25th I have talked with customer care executive as I did not get any...

I had purchased a leather Jacket from Shoppers Stop for my daughter from Junction mall Durgapur, West Bengle (INDIA) on Dec"2014 . After the Using the Same, It has been found that the leather of the jacket fully damage .as I am a middle class family I am not able to purchase another Jacket, So kindly Replace or change the same .I am waiting for your kind response . Yours GOUTAM SUKUL ( mailing Address goutam.sukul @gmail.com ) Phone...

PFNo: MH/KDV/13484/12060 Employee Name: SYED ABDUL AZEEM EPSNo: MH/KDV/13484/12060. i have applied for three times but i dont know still its showing reject status ....

I ordered US polo jacket and payment was done . Got email for order confirmation and was mentioned will be shipped in 5 days . After 2 days they cancelled or reason given Price mismatch . But I payed what was mentioned on their website and they debited my account with order amount....

I am booked one item in shoppers stop they sold U.S. POLO Mens Full Sleeves Slim Fit Solid Jacket..with price of 3 r.s in offer.. but they are cancelled my order ..with out any proper intimation.. so please take an action...

I booked and got confirmation of Shopper Stop promotional offer product order on 29th dec.'15 but on 31st dec.'15 company mail me that my order got cancel due to wrong pricing of their promotional product. Dear Purav, Below are the details for your Cancelled Items Details of your Order Order No. 00671073 Date & Time 29 Dec 2015, 11:11 AM Payment Mode Debit Card Cancellation Reason MismatchInPrice U.S. POLO ASSN. DENIM Mens...

Today around 4pm i went to shoppers stop at junction mall durgapur and selected a kurti on which 40%discount was given and for availing that discount no terms and conditions was written over there. But when i went to payment desk, the guy told me to produce shoppers stop card which i didnot have. On hearing this he was forcing me to get the card by paying Rs. 300/-otherwise i could not buy that kurti with discount as discount is available...

I ordered the jewellery from shoppersstop.com but it was cancelled. I applied a coupon code. My order ID : 00566193 I request to give the coupon back or ship my product for the order i placed....

I had ordered two products and just got one. Called up their pathetic customer care and they just registered a complaint. No update for week. Again followed up. Just got update saying it will be delivered in 3-5 days. Still no delivery. No response on emails also. Have sent at least 10 mails on [protected]@shoppersstop.com, [protected]@shoppersstop.com, [protected]@shoppersstop.com but no response. Without even checking with me they cancelled the...

I have ordered a Formal shirt from shopper stop website on Sunday, November 29, 2015. ( Order #[protected]. Shirt was delivered by shoppers stop on 4th December 2015. When I opened the packet I found that shirt was different from the shirt which was ordered. I called shoppers stop customer[protected] care on Monday 7th December and I told the whole incident to customer care executive and asked her to cancel my order and to return...

I have ordered two items from shoppersstop.com and already paid online through credit card and gift voucher on 29th oct. 2015. And till date have not received the item . I got a mail from them that item has been delivered and after that from last 20 days I am calling to their customer care 15 times and also mailed them and am not getting any response from them . Every time thery are telling item already delivered and we are arranging the...

I had purchased a timberland watch in shoppers stop on 2 November 2015..online. However the watch is damaged product.on repeated mails and calls. The product is not replaced neither I have any replies...

had a gift voucher by number E-GV [[protected]] worth 1, 000 rupees . I tried using it online on[protected] around 11:30 pm (INDIAN time) to purchase two items (i) BACK TO EARTH WOODEN CHOPPING BOARD product code :9465933 worth 799/- rupees. & (ii) IVY DUSTY T -LIGHT HOLDER product code:9527623 worth 199/- rupees. I entered all my details correctly and I payed using gift voucher .Later when I checked I didn't get reply message of whether...

I am a seller of Ethenic Wear at craftsvilla.com. i regurely send order to customer but payment is collect by Craftsvilla. they telling "payment is received in 25 days but i not received payment since 52 days over of this [protected] /[protected] date : 10/19/15 [protected] /[protected] date : 10/18/15 [protected] /[protected] date : 10/18/15 i wrote so many Email but they are not giving reponse.Craftsvilla is tottaly fraud.please Guys...

This is regarding order no. 7681278, which was cancelled on 14th Oct'15. However, there is no refund credited so far . There are 9 calls made to shoppersstop customer care but every time they say it will take 24 to 48 hours. One of the pathetic service i have seen....

Hi, I have try to order Woodland sandals worth 3295 in shoppersstop.com on Nov 25th 2015. When i clicked on Place Order button the page was hanged, not responded but my money was deducted from my gift cards and from my first citizen points. For the transaction, i have availed a coupon of SSREFRESH for 20%, then the total amount i have to pay is 2636. I have used 2 gift cards worth 2400 and for the remaining 236 i have used my first...

Hi, I have ordered[protected]shoes) from Shoppers stop to wear it for an occassion. Product ordered Date[protected] cost - 6000 rs Promised to delivery as per the Policy within next 3 to 5 working days. I am really pissed of with the service of Shoppers stop, nobody is there to follow up against my ordered. When i ask for the compensation of the time being lost for it, there had been no response on it. Kindly take strict...

I have ordered few dresses for my daughter from shopper stop website, my order ID is 00513561... the order was placed on 25th of NOV 2015 and today is 7th of DEC 2015. They have not even processed the order and not even bothered to give me a call back..I have called their customer care 5-6 times...they just say we will process the order is another 2 days and then they never call back. they charged me 2000 Rs and now they are saying it...

Dear Sir/ Madam, I ordered a legging and lakme lip colour from shopper stop. Both prodcuts are defective and of poor quality. But now when i am trying to return it, their site is not at all responding. Webpages are improper. So i am not able to place a return . Infact their contact us page is also not working. Kindly help me. Regards....

I ordered few items from shoppersstop.com on 30th Oct 2015 and till 20-Nov they were trying to gather the items for shipment. Call center response was pathetic and they used only ask for 2 more days everytime I used to call up. Once I spoke to the senior person in call center thinking that he/she will take it as escalation and act on it however he was least bothered and suggested me to cancel the order if I wish. Still I waited for 2 more...