Claimed

ShoppersStop.com Complaints & Reviews

1.5
Updated: Dec 5, 2024
Complaints 724
Resolved
210
Unresolved
514
Contacts

File a complaint to ShoppersStop.com

Having problems with ShoppersStop.com?

File a complaint and get it resolved by ShoppersStop.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ShoppersStop.com reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sudhirkmr
from Delhi, Delhi
Jan 27, 2016
Report
Copy

Regarding not taken any action about my complaint of order id - 00762132

Address: Mumbai City, Maharashtra, 400064
Website: www.shoppersstop.com

Sir,
I was order one product whose products id[protected]. But my product cancelled due to out of stock. The payment of this product given by two method rs250 pay through coupon and remaining amount pay through net banking. After cancel my product only net banking amount was refund and remaining amount pay through coupon was not given. So please refund my coupon for another product....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Lahane
from Mumbai, Maharashtra
Jan 25, 2016
Report
Copy

Fastrack bag purchased

Address: Thane, Maharashtra, 401105
Website: Shoppersstop.com

I purchased fastrack bag from Shoppersstop.com on sunday 17 Jan 2016 through debit card online payment . It was expected to be delivered within 3-5 days . I haven't received any delivery till now and when I called to customer service they said that your order has been cancelled . They didn't even trid to contact and let me know about this . This was my WORST online shopping experience and now they are telling your amount will be refunded...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman kumar Sethi
from Kanpur, Uttar Pradesh
Jan 24, 2016
Report
Copy

For get pf

Website: pfoutsource.com

I was working for shopper stop ltd. in m.g.road gurgaon. and resigned on 13 june 2015. i have not received my pf .my shopper stop employee code is 48708.please send my pf in my personal account.my sbbj account no. is [protected]. thank's Name;-Aman kumar sethi employee code;- 48708 designation;-trainee customer care associate mobile no.;-[protected] sbbj account no.;-[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Varuna856
from Mumbai, Maharashtra
Jan 23, 2016
Report
Copy

Humiliating experience

I went to shoppers stop R-City store on 22nd Jan 2016. I liked one top & sales girl gave it to me to try it on. When I was going to the trial room one girl came to me & said, ‘if you don’t buy this top then give it to me’. I said ok, & I went to trial room. After coming out that girl again showed up and start snatching that top from me. It was shocking as that girl was pulling the top from my hand & was blocking my way. I told her I...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Shalu
from Kolkata, West Bengal
Jan 20, 2016
Resolved
Report
Copy
Resolved

Regarding refund status

Address: Kolkata, West Bengal, 700027
Website: www.shoppersstop.com

I was trying to place order online on 8th jan 2016. The transaction was done from my bank account but order was not placed. I received an email from the seller (shopperstop) Saying the amount will be refunded within 2 - 4 business days. I still have not received the refund and the customer care is not Providing with data as in whom to contact or when will i get the refund....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulsjce
from Bengaluru, Karnataka
Jan 19, 2016
Report
Copy

Not delivering product

Address: 560066
Website: www.shoppersstop.com

Shoper stop is a worst website. they are just showing the offer so that people will spend more time in the website. after that you order any one product and and money also they will send you confirmation mail that order success. after 10 day again they will send cancel mail of that order and after some day you will get your money. it just wasting your time and providing your account details. i have order 6 item and all got cancel....
Helpful
Found this helpful?
1 Comment
Report
Copy
L
laby
from Kolkata, West Bengal
Jan 18, 2016
Report
Copy

Not refunding my money rs.2449

Address: Kolkata, West Bengal, 700144
Website: www.shopperstop.com

Fraud company people shud never buy from this site even shop also...my order no.00746055.every tym i call they say it will take 24 to 48hrs....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dipen25
from Gorakhpur, Uttar Pradesh
Jan 14, 2016
Report
Copy

Cancelled my order without informing me and gift card amount not refunded

Address: Mumbai City, Maharashtra, 400002
Website: shoppersstop.com

I had placed an order on 9th january and yet i did not receive my order. when i called their executive they informed me that they had cancelled my order without informing me and giving some absurd reason like it has been out of stock and providing me some false information regarding policy but yet i did check the same product online and it has been reflecting that their are still 7 products available as i am in urgent need of this product...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Daminidanak
from Mumbai, Maharashtra
Jan 13, 2016
Report
Copy

Evoucher purchased on 11 dec 15 not yet recd

Address: Mumbai City, Maharashtra, 390015
Website: Www.shoppersstop.com

I had purchased an evoucher on 11 Dec 15 to be sent to the email id.the recipient has not received the same and since 1 month following up with shopper stop online customer care and also email id but still not received any proper response..want a solution...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Mumbai City, Maharashtra, 400 058
Website: www.shoppersstop.com

On 29 Dec 2015, 9:03 AM I ordered two product Order no.[protected] and[protected]. It was under offer prize. Amount was paid by net banking. Ordered get confirmed and It would be delivered by next working five days.Since it was confirm, I canceled same product from other e-commerce dealer which I had ordered earlier. After Three days, On 31 Dec 2015(Night). I got mail of cancellation of order. I didn't cancel it. On 01 Jan 2016 I made call...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 400072
Website: www.shoppersstop.com

Date : 23rd Dec OrdeID : 00613131 Cancel Req Id : 00069786 Description : I have ordered Gift Voucher instead of E_Voucher by mistake, So I have cancelled order within 30 mins of order placed by contacting customer care of Shoppers Stop. They told me that I will get Order Cancellation mail within 24 hours as a notification and in next 24 hours I will get refund. on 25th I have talked with customer care executive as I did not get any...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
g.sukul
from Kolkata, West Bengal
Jan 4, 2016
Report
Copy

Leather jacket

Address: 713333
Website: www.shoppersstop.com

I had purchased a leather Jacket from Shoppers Stop for my daughter from Junction mall Durgapur, West Bengle (INDIA) on Dec"2014 . After the Using the Same, It has been found that the leather of the jacket fully damage .as I am a middle class family I am not able to purchase another Jacket, So kindly Replace or change the same .I am waiting for your kind response . Yours GOUTAM SUKUL ( mailing Address goutam.sukul @gmail.com ) Phone...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abdul1334
from Pune, Maharashtra
Jan 2, 2016
Report
Copy

PF applied third time still its showing reject

Address: 500023
Website: shoppers stop

PFNo: MH/KDV/13484/12060 Employee Name: SYED ABDUL AZEEM EPSNo: MH/KDV/13484/12060. i have applied for three times but i dont know still its showing reject status ....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manluvlucky
Jan 1, 2016
Report
Copy

Order cancelled without intimation

Address: 141007
Website: Shopperstop.com

I ordered US polo jacket and payment was done . Got email for order confirmation and was mentioned will be shipped in 5 days . After 2 days they cancelled or reason given Price mismatch . But I payed what was mentioned on their website and they debited my account with order amount....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vasanth18
from Hyderabad, Telangana
Jan 1, 2016
Report
Copy

With intimation my order was cancelled

Address: 500016
Website: www.shoppersstop.com

I am booked one item in shoppers stop they sold U.S. POLO Mens Full Sleeves Slim Fit Solid Jacket..with price of 3 r.s in offer.. but they are cancelled my order ..with out any proper intimation.. so please take an action...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
puneetsethijain
from Mumbai, Maharashtra
Jan 1, 2016
Report
Copy

Fake offer - first confirmed order and after two days cancel order and show reason wrong pricing

Address: Surat, Gujarat, 395001

I booked and got confirmation of Shopper Stop promotional offer product order on 29th dec.'15 but on 31st dec.'15 company mail me that my order got cancel due to wrong pricing of their promotional product. Dear Purav, Below are the details for your Cancelled Items Details of your Order Order No. 00671073 Date & Time 29 Dec 2015, 11:11 AM Payment Mode Debit Card Cancellation Reason MismatchInPrice U.S. POLO ASSN. DENIM Mens...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sdgsb
from Mumbai, Maharashtra
Dec 31, 2015
Report
Copy

Shoppers Stop discount facility to shoppers stop card holders only

Address: Bardhaman, West Bengal, 713216

Today around 4pm i went to shoppers stop at junction mall durgapur and selected a kurti on which 40%discount was given and for availing that discount no terms and conditions was written over there. But when i went to payment desk, the guy told me to produce shoppers stop card which i didnot have. On hearing this he was forcing me to get the card by paying Rs. 300/-otherwise i could not buy that kurti with discount as discount is available...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
arpittailang
from Jodhpur, Rajasthan
Dec 20, 2015
Report
Copy

Item cancelled

Address: New Delhi, Delhi, 110059
Website: www.shoppersstop.com

I ordered the jewellery from shoppersstop.com but it was cancelled. I applied a coupon code. My order ID : 00566193 I request to give the coupon back or ship my product for the order i placed....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhanashree Patil-Prasun
Dec 17, 2015
Report
Copy

Incomplete order received and no refund

Address: Ghaziabad, Uttar Pradesh, 201010
Website: Www.shoppersstop.com

I had ordered two products and just got one. Called up their pathetic customer care and they just registered a complaint. No update for week. Again followed up. Just got update saying it will be delivered in 3-5 days. Still no delivery. No response on emails also. Have sent at least 10 mails on [protected]@shoppersstop.com, [protected]@shoppersstop.com, [protected]@shoppersstop.com but no response. Without even checking with me they cancelled the...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vinod4aug
Dec 17, 2015
Report
Copy

Different product delivered

Address: 122001
Website: www.shoppersstop.com

I have ordered a Formal shirt from shopper stop website on Sunday, November 29, 2015. ( Order #[protected]. Shirt was delivered by shoppers stop on 4th December 2015. When I opened the packet I found that shirt was different from the shirt which was ordered. I called shoppers stop customer[protected] care on Monday 7th December and I told the whole incident to customer care executive and asked her to cancel my order and to return...
Helpful
Found this helpful?
Write a comment
Report
Copy