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1.5
Updated: Dec 5, 2024
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Refund against cancellation of order # - 384300320

ShoppersStop.com reviews & complaints page 33

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A
aditya7*
Aug 1, 2013
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They have cancelled my online order after a week, but the same product is available on their website still today.

Address: Uttar Pradesh

I have ordered Adidas show on shoppersstop official website with order number 438579 on july 26,2013. I have paid my amount through credit card on the same date. but after a week the cancelled my order informing stock is not available. but still this product available on the shopperstop website. I have taken this shoe on discount but now they removed discount on this item.I feel they just cheated me. Please look into this issue....
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reznik
from Bengaluru, Karnataka
Jun 27, 2013
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Wrong product delivered

Address: Bangalore, Karnataka

I had ordered for a dress(Item Number:7815979_9418) from www.shoppersstop.com on 05 June2013 and received a wrong product(Item Number:7809361_9101) on 10 June 2013. Which I had returned on 14 June 2013 when their executive came and collected the product. I have received the product again on (22 June2013) which is again the wrong product (Item Number:7809361_9101).

This is the second time I am receiving the wrong product. When...
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A
Anand Phatak
from Mumbai, Maharashtra
Apr 27, 2013
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Footwear Replace or Repair

Address: Bangalore, Karnataka

Hello,

I bought foot wear from "Shoppers Stop, Gopalan Signature Mall, Bangalore" on 23rd Feb 2013. It was a sale item from company INC-5 and at the time of buying I was told that it has 3 months warranty.

After using it 45 days the sole came out. Unfortunately I lost my receipt/bill within this period, but I was lucky that I did the transaction on credit card so I have transaction ID for the same.br...
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O
ordernotrecived
from Pune, Maharashtra
Feb 25, 2013
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Courier not received but money already taken

Address: Pune, Maharashtra

I have order product from shoppers stop ( ORDER NO 3658249) online website 3 months back 3 items in that in i have received on 2 from them because 1 item was out of stock from their side. i paid money online while purchasing product. Then i complaint to shopper stop that i have not received 1 item. When i called them on there toll free no always they are saying call after some time system is not showing data right now or product is already...
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S
saurabhpiet
Feb 25, 2013
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Faulty business practices by shoppersstop.com

Address: Pune, Maharashtra

I want to raise complaint against shoppersstop.com
On 25th jan I placed order:3961193 for adidas barracks shoes, these shoes were shown as available on website at that time.I thought of ordering the product from website because size-9 was not available in my nearby stores (althought it was available in few stores). After placing order I sent the mail to estore also that please let me know whether you will be able to deliver this product....
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A
agupta001
from Mumbai, Maharashtra
Feb 8, 2013
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Shoppers Stop violating VAT Or marketing Laws

Address: Delhi

Shoppers stop are openly flouting rules by charging VAT on all discounted items. If you read the price tag of the garments carefully it clearly says 'inclusive of all taxes'.

However after deducting the advertised discount on that sale price shoppers stop again imposes a VAT on the discounted price!! This means as consumers you are paying tax twice. So it means either they are taking double tax from customer which...
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R
RKBnoida
from Noida, Uttar Pradesh
Jan 31, 2013
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Delays and Undue Charges

Dear Mr. Shrikhande

We visited your store ( TGIP Noida) and did some shopping there on Monday Jan 28th 2013. I want to bring to your attention the kind of experience we had. This single experience had things gone wrong on 3 fronts. I hope you realize that your organization should be way better than giving customers such experience.

1. We found display of “First Citizen” card to get 5% additional discount-...
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S
sumitz_31
Jan 27, 2013
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Charging Extra VAT on the Clothes which are under SALE

Address: Andhra Pradesh

Hi ,

I have bought CLOTHES from Shopper stop of around 5000 Rs and they have charged me extra VAT on the discounted Apparels
On asking them that is this rule of extra VAT APPROVED by Govt of India , they said that " No , it is not approved by Govt Of India , It is the textile association which has decided on it

Kindly help me out with this

-Sumeet Goyal...
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S
simar.sign
from Chandigarh, Chandigarh
Jan 26, 2013
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wrong product delivered

This is regarding order no 3912721. I received the product but I was shocked to see that the trouser under the blackberry suit belongs to some other size. The size of the trouser received is 91 cm where as the actual size is 86 cm. I wonder how could Shoppersstop do such a blunder. This is absolutely a case of cheating.

Also this is not the first time they are fooling the customer. Before this I placed an order for blackberry...
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radheshyam sah
from Bengaluru, Karnataka
Jan 25, 2013
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PF Amu.not received

Address: Bangalore, Karnataka

regarding e pf amount
sir,
my name is Radheshyam M. i have worked in shoppers stop ltd (OMR-bangalore).i left this company[protected]. the head quater of this company is in Mumbai . i submit my pf form 20 November 2012. at your office but till date i didn't get any information. i request to you that pl z give me proper response regarding this letter.
my pf no. MH/KDV/13484/22081
my mob.-[protected]
email:[protected]@gmail.combr...
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S
Saurabhpareshaan
from Mumbai, Maharashtra
Jan 21, 2013
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Fake promise at the time of purchase

Address: Pune, Maharashtra

I have purchased a suit from online store of shopper’s stop. At the time of purchasing the product i was confused in between 2 size of the product , hence i called customer care helpline and asked my doubt , That time they clearly told me if there is any issue with the size i can go to the nearby store of shopper’s stop and can get the exchange without any payment.

Finally my suit has arrived and i have done a trial , the...
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N
nidhi14
Jan 14, 2013
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Money Transaction

Address: Chennai, Tamil Nadu

On 12th Jan 2013, 18:04 At Shopper's Stop Ramee Mall, I purchased a dress of Allen Solly worth 1385 and to make Payment of it i have given my Citibank debit card but it was showing an error so i have given Oriental bank of Commerce debit card but the cashier Revathi told me that it didn't worked she said it was showing "Host Unavailable" she swiped my card twice for that and after that i bought my dress from my friend's...
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P
palke40
Jan 10, 2013
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Not received back cheque

Address: Chennai, Tamil Nadu

Dear Sir/Madam,

I had ordered a product from Shopper’s Stop (SS) online and the product that was delivered to me was not the same product so I returned it following their instructions in 2 days.

Order No: 3824617
Shipping date: 08/12/2012
Invoice no: [protected]

After calling them, I was informed that the product which I ordered is available and they will exchange and send the...
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nitin1518
from Mumbai, Maharashtra
Dec 23, 2012
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Resolved

Bad product and worst after sales service

Address: Aurangabad, Maharashtra

I bought Titan watch from Shoppers Stop (Prozone Mall) Aurangabad MH and due to manufacturing problems (twice) the watch has been with the stores from last 1 month. I am not satisfied with the product and the type of after sales service the store is providing. I want my full refund.

Bought TITAN (Octane series) watch, model no: NA9308KM02 on 22nd November 2012 for Rs 7100/-
After wearing it for 4-5 hours (within...
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sam502
from Mumbai, Maharashtra
Nov 13, 2012
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Delaying the delivery of exchange product with reason saying Address is unable to locate

Address: Maharashtra

Delaying the delivery of exchg product with reason saying Address is unable to locate

I totally regret to say that service that i had from online shopperstop is very very disappointing.
if you trail my mail down you will realised that it is not the first time i have this bad experience.
coming to what made me feel bad First: Order #: 3712649 - I had purchase Zod shirt on 2012/09/29 and was delivery little late...
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L
Lokesh Jain
from Khatima, Uttarakhand
Oct 30, 2012
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Document not received

Address: North West Delhi, Delhi

I left the job from shoppers stop on 3rd july 2012 and our HR promised me she would grant me my relieving letter after 2 months(3rd sept. 2012). I asked her for my relieving letter on after 20th sept. 2012 she promised me again she would send my document after 3-4 days. Again, when I had not got my document I called her and she was telling that she had sent it through first flight courier service and gave me consignment number. I asked courier...
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M
Mangesh Bhiwandkar
from Mumbai, Maharashtra
Oct 15, 2012
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Misconduct

Address: Mumbai Suburban, Maharashtra

The Shop which I would not like to visit any more time as they don't value customer as per my experience at the perfume counter there were 2 executive who are senior where the uniform of brown trouser & beige shirt were not as the regular ones as they are in white & black. I was admiring both of them as 1 of them was attending a lady customer & other 1 who was tall & black in color was distracting the senior executive...
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Y
yagappan john peter
from Bengaluru, Karnataka
Oct 9, 2012
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settlement issue

Address: Karnataka

Dear sir/madam

im john worked for my esteem organisation of shoppers stop for 2 years,on august 7th the deparment manger was so rude and treating us like us slaves.before him the environment was so friendly and we happy.MR DINESH the department manger put all the blames on shortage of stocks to the emplyoes this time ll the senior staff of shoppers stop resigned their job.i was thinking of my family problems stay...
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M
mp44600
Oct 6, 2012
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PF Not transferred from Shoppers Stop tommy present Organisation

Address: North 24 Parganas, West Bengal

Dear Sir/Mam,

My name is Manish Poddar. I am presently employed in Citi Bank. Previously i was in Shoppers Stop Ltd. (Kolkata). I have left that organisation on 15/03/2009. While leaving the organisation i have given FORM 13, so as to transfer the PF amount to my present employer. But after waiting for 6 months, since i didnt recieved any communication i started following up. After continous follow ups from different department...
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P
Pujee
from Jaipur, Rajasthan
Oct 1, 2012
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POOR QUALITY OF BAGS BEING SOLD

Address: South Delhi, Delhi

I had purchased a GUESS bag from Shoppers stop outlet at Ansal Plaza . This was bought sometime back. it was for Rs. 7000. The quality of bag has deterioated within a few months o[censored]se and does not even look like a branded bag. It is sad to see a brand like Shoppers stop who are opening more and more outlets are selling such poor quality of branded bags. Grow your customers not by increasing the number of stores but by selling good quality...
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