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www.shoppersstop.com
1.5
Updated: Dec 5, 2024
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Refund against cancellation of order # - 384300320

ShoppersStop.com reviews & complaints page 31

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R
rahulrulezworld
from Kolkata, West Bengal
May 11, 2015
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Poor service , wrong entry and harassment to customers

Address: Kolkata, West Bengal

this is to inform you that i Rahul Agarwal a golden card memeber of shopperstop with registered mobile no. [protected] from kolkata wants to inform you that recently i have been to shoppers stop like always and i enquired about by points with arround 1740 (approx) as on 27tth april 2015 as checked by the shoppers stop help desk . Then i also made a purchase of Rs. 5200 so the points for this purchase was to be credited after 48 hours . ...
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anjly negi
from Mumbai, Maharashtra
May 6, 2015
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order status

Dear Sir, I purchase Life Women Cotton Check Shorts(Blue) on 4th may 2015 by net banking and my order no. is 7000760 now i dont know the status of my order whether the order is out for delivery or not then i given a call in shopper stop customer care they also dont know when the order is out for delivery their is no update nothing else my main concern is how much days you people take to arrange an item and if the item is not available...
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chetan04
from Bhubaneshwar, Odisha
Apr 30, 2015
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Wrong product delivered and not returning

Address: Sundargarh, Odisha

Hi team, I had ordered a watch from shoppersstop.com on last week of march, 2015 with order ID 6894421. The product was delivered to me on 6th of April. There was no similarity between the product displayed and the product delivered, the product displayed is of ceramic material and white in colour, but the product delivered is of metal and silver in colour) So I contacted with shoppers stop customer care, but they didn't co-operate neither...
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Mayur Pednekar
from Mumbai, Maharashtra
Apr 22, 2015
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No Refund or Product delivery for purchase

Address: Mumbai City, Maharashtra

Hi, I have done online shopping on shoppers stop online store on 4th April 2015 but havn't got any receipt or e-mail confirmation from them. My money has been debited from my bank account. I have contacted customer service dept for the same. They adviced me to write an e-mail to [protected]@shoppersstop.com. I wrote a mail with all transaction details and ask them to revert my money back bit In spite of rigorous follow ups on e-mail, I still havn't...
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Mayur Pednekar
from Mumbai, Maharashtra
Apr 22, 2015
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Purchased on online shop but havn't got money refund as well as product

Address: Mumbai City, Maharashtra

Hi, I have done online shopping on shoppers stop online store on 4th April 2015 but havn't got any receipt or e-mail confirmation from them. My money has been debited from my bank account. I have contacted customer service dept for the same. They adviced me to write an e-mail to [protected]@shoppersstop.com. I wrote a mail with all transaction details and ask them to revert my money back bit In spite of rigorous follow ups on e-mail, I still...
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Ishan Awasthi
from Gurgaon, Haryana
Apr 7, 2015
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refund not recieved

Address: Lucknow, Uttar Pradesh

I was ordering a towel for which payment has been deducted three times from my account of 319 each on 11/2/2015. I called customer care they told it was due to technical fault, please email us at [protected]@shoppersstop.com.I mailed them every details of my bank and till date i havent recieved my refund. i only got a mail saying that u will recive your refund shortly.and whenever i call customer care they say your refund has been initiated and...
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S
Sonu0007
from Mumbai, Maharashtra
Mar 18, 2015
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PF Not Settled Yet Though Applied In Jan-14

Address: Gautam Buddh Nagar, Uttar Pradesh

I Am Anurag Mishra. I Was The Emloyeed Of The Shoppers Stop Ltd. My Emloyee ID-S39878 I Was Subimitted All The Formalities For PF Settlement In Shoppers Stop Ltd. Noida In Jan-14. But I am Not Recived My EPF Amoun t Till Now My EPF Account NO. MH/KDV/13484/32808 I Already Complain In Shoppers Stop Noida And Version System Pvt. LTD. I Have Documented Mail From Shoppers Stop And Version System Pvt. Ltd....
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yogessh.sharnma
from Kumher, Rajasthan
Feb 25, 2015
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Product cancel but payment not received

Address: Sri Ganganagar, Rajasthan

Hi Team, I have did online shop on shirts and trouser, in shoppersstop, after some time i cancel my order by call, and as per the SLA, they need to refund the amount, but it almost went 18 days and my money is not refunded in my account, i need my money back, and also when we buy the product they are taking the money transaction in 2 mins, then why could the same process when they refunding the amount. please make this as complaint and do...
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S
SweKee
from Piravam, Kerala
Feb 24, 2015
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Negligence

Address: Bangalore, Karnataka

I have placed an order online for a belt from shoppers stop. Firstly what they show online and what they deliver are 2 different items. Unfortunately since i had opted for cod i had to pay the amount collect the product and then place a request for an exchange. It has been almost a month since i have ordered and neither have i got the right product delivered nor have I got my money back. Inspite of repeated follow up calls all these people...
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mail258
from Puducherry, Puducherry
Feb 24, 2015
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Product is cancelled but money not refunded

Address: Chennai, Tamil Nadu

Hi Team, I have did online shop on shoe, in shoppersstop, but they are have cancelled the product due to unavailability, and as per the SLA, they need to refund the amount, but it almost went 22 days, money is nor refunded and also No responce in custoerm care, simply droping the call, i need my money back, and also when we buy the product they are taking the money transaction in 2 mins, then why could the same process when they refunding...
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S
smita29
from Bathinda, Punjab
Feb 4, 2015
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manufacturer defect in footwear

Address: Lucknow, Uttar Pradesh

Bought a footwear of lemon & pepper from shopper's stop and within a period of 15 days the defect occurred. I took the footwear at shopper's customer service for repair. After 2 and half month they are replying it has been returned from manufacturer without repair. Is it my fault? Is it worth to buy from shopper's . Your logo is dedicated to customers. ..really? I faced embarrassing situation in party despite purchasing worth...
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F
ford555
Feb 3, 2015
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order has been cancelled after 5 days

Address: Chennai, Tamil Nadu

sir, i had ordered one shirt on 28th jan 2015 on shoppers stop website, i had completed the transactions and order no. had been received. But finally on 3rd feb 2015, they had informed us that stock is not available.. This is not acceptable..Please support me in revert back the payment as well as this issue, Here after this type of issue should not happen to any customer......
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RDRX
from Najibabad, Uttar Pradesh
Jan 25, 2015
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Harassment Torture (Terms and Conditions)

Address: New Delhi, Delhi

I purchase Vettorio Fratini products from Shoppers Stop after payment I requested for carry bag they refuse, Then I read the bill terms and condition which does not implies anything about carry bag, then again I requested still they refuse by the store cashier Mr Amrendra Store ID no 39334. Then I left the counter, I felt shame and harassment carrying the products open in my hands during the shopping hours in the Anzal Plaza Mall. This kind...
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Raj4594
from Bengaluru, Karnataka
Jan 8, 2015
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Non waiver of parking charges

Address: Surat, Gujarat

When I first visited shoppes stop Surat, people at billing desk asked me to purchase a membership card and said about its benefits among which parking charge waiver was one of the benefit . I agreed and purchased the membership. After that I went there 4-5 times and made purchase and presented the parking bill to make the waiver but it didn't happened. I made regular complaints about the issue and in return I didn't received any satisfactory...
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Sagufta Ismat
from Delhi, Delhi
Dec 21, 2014
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Haute curry bellies bought for rs 1700 which became waste after 1 use

Address: Kolkata, West Bengal

The staffs of shoppers stop, city centre are very ill mannered. They sell products and when any issue comes, they never try to solve it. I bought a haute curry bellies on 14th December 2014 and after wearing for an hour, I realized, the shoes are coming out while walking. So, I went to the outlet and told them the issue, they didn't even tried to fix the issue. I was so very disappointed with their behaviour, that I left the bellies there...
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Shreya Mintri
from Delhi, Delhi
Dec 18, 2014
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Wrong and fake product

Address: New Delhi, Delhi

I purchased these sunglasses on 11 December Order number 6464483. After receiving i checked these glasses were not same as shown in the picture and also of a lower quality than the original glasses. I had spoken to them a number of times but to no avail. They say it is non-exchangeable and non-refundable. Kindly assist me with this issue...
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Anita seshadri
from Mumbai, Maharashtra
Dec 14, 2014
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Horrible service

Address: Mumbai City, Maharashtra

After being a loyal customer with shoppers stop it's astonishing to see the way the service is in shoppersstop vashi in orbit mall.. After purchasing a esprit watch in August 2014 as a gift to someone else for an amount of around 7000 rs, the watch has already stopped working. And after giving it back to ss to repair, it's been more than a week and no response. Is this really the service we get after being so loyal? Not only this, at the...
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sanjay kumar
from Gurgaon, Haryana
Dec 13, 2014
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Cheating by Shoppers Stop. Card No. is 2210912501225526 Even not responding to email.

Address: Panipat, Haryana

I felt cheated by SS outlet at Rajouri Garden, New Delhi. Though I was never interested for so called sales and priviledge cards, I was somehow pursuaded by marketing desk on 26.07.2014 to go in for First Citizen card which offerenced freebies and offers like features like discounts, points, freeebies and blaw blaw... 1. Freebies in the form of booklet of coupons (my first shock came in while dining at KFC - First coupon - expired March...
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cvskamal
from Mumbai, Maharashtra
Dec 5, 2014
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Resolved

pathetic quality of goods-Ladies Handbags

a few months back I had purchased a ladies hand bag of brand name "haute curry " from your Inorbit mall - vashi (New Mumbai ) store, it has been sad experience that after a few months only the outer skin has all peeled off even after using the bag sparingly. I know shoppers stop may say that - "there is no guarantee for such products..." etc etc... but the fact remains that we customers certainly lose faith ...that even after buying...
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manishkum
from Agra, Uttar Pradesh
Nov 21, 2014
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return of article

Address: Meerut, Uttar Pradesh

i purchased some cloths from Shoppersstop.com my order number is 6342978.i file complaint for return of 2 of them. But even after 12 days no action has been taken.they are not serious about pickup. every time they say we will pick up in next 48 hrs.i want corrective action for this issue including an apology letter from there senior manger....
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