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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025

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SpiceJet reviews & complaints page 43

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I booked a spicejet ticket last month to travel from Kolkata to chennai on 21.11.2020. Some personal issue i had canceled my ticket and didn't get any refund amount .Kindly let me know the cancellation charges .

Note :
PNR number: GFHE8K
Travel date:21.11.2020...

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Address: ppgupta85@gmail.com

The PNR HH1VFH booked on133/11/20 has been subsequently cancelled on 20/11/20 3:43 pm from my end due to unavoidable circumstances. The refund of the same has not been made till date.
On call to customer care no response for 5 hours on call on hold and 8 hrs on what's app with msg "
we shall shortly connect u to our representative"
Do not know the reasons for such poor response from your end wrt refund.
Please...

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I booked SpiceJet flight from Bangalore to Darbhanga (SG - 493) and journey was dated on[protected] and scheduled time was 12:15 PM.

PNR Number: GHVLJE

After undergoing all protocols at Airport, i was waiting at boarding gate. One of SpiceJet employee informed us, flight to Darbhanga got cancelled . They informed 5 minute before boarding.

It created chaos at Airport among passengers. There was...

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Address: Amritsar

I boarded a flight from Dubai to Amritsar. They left my luggage in dubai due to some fuel shortage and it's been one week after that, their team at Amritsar airport has stopped picking up the calls completely and otherwise also no one responds. I've written three emails. - no response to even one of them.

I have no idea what to do....

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I had a flight from Darbhanga to Mumbai on 12th of December, 2020. And paid additional Rs 2500 for the luggage. Also, received the notification on mobile that the luggage has been loaded. As a general passenger, I believed on the notification and on-boarded the flight. When I arrived at Mumbai airport, I waited for almost half an hour for my luggage, but it never arrived. I checked with the SpiceJet ground staff and he confirmed that the...

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Address: rajbaj2000@gmail.com

We have approched cusomer care several tmes but did not get any responsehave booked 4 tickects and now I am not able to use shell wallet amount for future as my parents are aged (66 and 82) due to carona situation and other age factors. Please provide solution in such scenario:-
1) Could we get return amount by cancellng the tickets.
2) Could we transfer the tickets to other person who are interested in travelling wih in feb21.br...

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Address: Bears chowk rourkela

Hi my name is M NARESH I BOOKED MY FLIGHT TICKET JHARSUGUDA TO HYDERABAD AS DATE OF FLIGHT 11.12.2020 but

One correction in name
My name is M.NARESH but flight ticket BOATDING PASS MENTIONED name is K.NARESH

PLS CHANGE MY NAME M.NARESH

2DAYS BACK I COMPLINED IN ONLINE ATTACHED WITH PROOF...

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My flight, M5ZWPB, was scheduled on December 20th. Today SpiceJet announced that this flight has been rescheduled on 21st.

I was flying to attend a meeting on 20th, and it is meaningless to fly on 21st. Please reschedule the flight on 20th or 19th.

I can't reach you over phone....

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Address: Dhaka

Dear Concern,

Please be informed that l, Mr Abu Md. Sofiul Ajam, 274/2 Uposhahor Housing Estate, Rajshahi Cantonment, Boalia, Rajshahi-6202, Bangladesh, DoB: 12/07/1975, PP: PQ 0875420, N: BD had booked 3 nos Dhaka-Mumbai Economy Class (Refundable) air ticket in SG-64 SpiceJet airline for the journey on October 18, 2020 from Dhaka to Mumbai against the booking ID: TJ[protected] and under the PNR: C6VL2F through Rafi Tours...

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Hi,

This is regarding my booking from Kolkata to Delhi on 27th May which I booked before lockdown.
Due to Govt & Airline guidelines then, all the travels till 31st May was cancelled so they announced for the credit shell rather then providing refund which the same passengers can use till 31st March 2021.
Now in the month of Dec 2020 I tried to book tickets from that credit shell but I found there is no money...

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Address: NEAR SHANKAR FLOUR MILL MOHAN NAGAR EXT.

I booled ticket 4 june 2020, flight no SG 8195 & 12 june 2020, flight no. SG 904,
(PNR):XF33KQ
(PNR):G7WT8S
(PNR):X97TUF
(PNR):MYGLFM
(PNR):ZC4HHZ
Total 16 tickets booked but pandemic situation in all over india so we could not go there. because of this epidemic, our business is also less. So i heartly requested you to please refund my balance in my source.
Thank you...

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Address: uttrakhand

I had booked 1 Spicejet flights pnr no . QE8IGQ (muscat --delhi) for the months of March 2020 which were cancelled due to Covid outbreak. Through goibibo.com, the booking was made and the amount was stored in credit shell. Now in December, 2020 i want the same booking with one passenger less but it is instructed that if I need to use the credit shell amount then I have to book the next flight through goibibo.com only. I did the same but now...

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Address: uttrakhand

I had booked 1 Spicejet flights (muscat --delhi) for the months of March 2020 which were cancelled due to Covid outbreak. Through goibibo.com, the booking was made and the amount was stored in credit shell. Now in December, 2020 i want the same booking with one passenger less but it is instructed that if I need to use the credit shell amount then I have to book the next flight through goibibo.com only. I did the same but now .I want the to...

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Address: Kamble trf birwadi ,teh-mahad,dist-raigad, Kamble trf birwadi ,teh-mahad,dist-raigad

Sir my flight was cancelled and still my full refund not credited in my account I request please initiate...

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Address: Mumbai

Hello Team,

I travelled from Mumbai to Silchar with PNR DJ2LRB recently started yesterday from Mumbai and reached today at SIlchar ith the flight# SG3218. When I received my luggage at Silchar I was quite disappointed with the luggage condition (which you can find attached)
1) My suitcase cover was missing which I purchased recently and was there when I given the luggage in mumbai and was supposed to be collected at...

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Website: Via.com

I had booked 2 Spicejet flights (RDP-BOM and BOM-RDP) for the months of March 2020 which were cancelled due to Covid outbreak. Through via.com, the booking was made and the amount was stored in credit shell. Now in December, 2020 i want the same booking with one passenger less but it is instructed that if I need to use the credit shell amount then I have to book the next flight through via.com only. I did the same but now via.com is not allowing...

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Pnr no - UY6WXC from ixz to ccu on may 2020 was cancelled by SpiceJet. Then reschedule on 7 nov . It was cancelled by SpiceJet authority. I also filled full refund form online.

After 40 days Still now they didn't
refund my amount of aprox INR 6000 to my account?

Even they are not able to provide services from ixz to ccu.

Another PNR is LER3RA also cancelled by SpiceJet authority. It was...

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Very very very poor and cheater company.
Listen how
I have booked 3 air tickets cost Rs. 43000 by goibibo for Spicejet and flight cancelled.

Now, It is cleared they given credit shell balance for future use.

But I am trying to book tickets continuously but system does not allow to book.

Spicejet told they cant help as your agent is goibibo. They need agency id. If being a company and partner...

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I travelled with my husband on SpiceJet 23rd November SG2753 . We are allowed 30 kgs check in baggage allowance. We carried a total of 27kg checkin bag. We had just one bag. During the boarding pass process the attendant Mr. Sandesh (SpiceJet, Varanasi lal bahadur shastri airport) told us that we aren’t allowed to carry one bag and asked us to get another bag and divide our baggage weight to 15 kg each!!! We have been travelling in all...

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Address: saupaul, birpur

I m very unhappy for the baggage service of spicejet, i missing my baggage, nd i did not get any information about this....

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