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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025

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Payment not received

Baggage Damage - Flight No. SG-54 - PNR:Q987QV

Add 0n meal service paid but not reflected on ticket-meals denied

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Fake call letter asking for security deposit

GST Invoice requirement

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Inconvenience due to large delay in departure time and request for refund

Flight cancelled and intimation one day before

Non issuance of refund for modification of flight which was charged but not modified.

SpiceJet reviews & complaints page 46

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I received a call from shruti, she said my resume is selected for ground staff as a air ticketing executive in ludhiana, she asked me to pay 1730 rs as a fee, after few days i received a mail from spicejet that i'm selected and pay a uniform fee 8450 which is refundable, after few days she asked me to pay for security 6300, all these happened within two months and i can't believe that she can be a so cheap, after she blocked me i paid her...

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My flight was supposed to depart. From 12:05-14:15. But on 22nd september they sent me a revised departure time that is one hour late from 13:10-15:15. The problem is i had booked a train ticket which departs from ndls at 16:15. The original flight timings gave me 2 hours to reach from airport to railway station but the revised flight timings reduces the time for an hour which makes it impossible for me to catch my train. If this is the thing...

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I am trying to get a travel certificate for one my old travel with spicejet (Pnr:r3ezrr, date: 03/02/2019). So, i have called to the customer care and they informed since it is more than 18 months old travel, they cant provide the certificate and asked to contact to [protected]@spicejet.com. The customer relation team replied that they cant send me any payment link or travel certificate and asked me to contact customer care again. This...

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Hi,

I made a booking in spicejet from dubai to chennai (1st august 2020). Due to covid-19 restriction the flight got cancelled. Hence i sent an email to [protected]@spicejet.com requesting for a refund as there are no flights to reschedule until 30th september.

I was informed by [protected]@spicejet.com that the refund has been initiated and it will get credited within 20 working days. However i haven't...

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Address: SpiceJet Ltd., 319, Udyog Vihar, Phase-IV, Gurgaon- 122016

I travelled from bengluru to gwalior with spicejet flight no. Sg 3325 with pnr zf827a. As per the policy, i was only allowed 1 check-in bag and 1 cabin bag. The weight for check-in allowed was 20kg and for cabin it is 7kg.
However, i had three bags due to long stay. The weights for each bag was as followed -
1. Bag 1-11kg
2. Bag 2- 15 kg
3. Bag 3 (Hand bag)- 4 kg
Therefore, the total is 30 kg which is...

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Address: vidhya.mohan19@gmail.com

We have a round trip booked in spice jet ; chennai-portblair, pnr :s6t3ul and return portblair - chennai, pnr : hgy42h

Due to ongoing corona virus pandemic and tourism not restored in andaman & nicobars, i requested for flight cancellation and refund. For which the company says that no refund can be given as flights have been resumed.

In this case if i cant go to andaman, where 7 days of quarantine to be done...

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Dear sir,

My both the flights from bengaluru to shirdi and back were cancelled due to covaid 19. I do not intend to travel for next one year.
I have purchased spice assurance for entire pnr no pnr dy8tnm.
Hence i request you to fully refund the amount of rs 13640, without further delay. I do not want my amount to be put in shell account.
Regards
Girish magal...

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Address: Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar Chennai Chennai District Tamil Nadu India - 600028

I had booked tickets on feb 2020 to travel to and fro from bengaluru to srinagar on spicejet airlines through makemytrip.
The pnr is k699tl and hd5r3q.
Due to pandemic and subsequent lockdown, the airlines have cancelled the flights and gave a credit shell for the amount with conditions that the amount has to be used before feb 2021 and by the same set of passengers, which is impossible as i will definitely not be travelling...

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Address: शायद नोएडा मे

मैं 22जुलाई को रियाद से लखनऊ आया था airline ने हमारा समान खो दिया जो अभी तक नही मीला हैं...

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My airlines tickets 2 times cancelled by your side. Even my wife is pregnant so we are desired to go our native place. So I booked airlines tickets PNR number is mentioned below.

While booking my wife 7 months pregnant. We are trying to go native but now Doctor suggest to not go any travel it's not good for baby and mother.

Even I had attached Medical certificate and My mother senior citizens card for refund....

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Sir,

I booked a return ticket from delhi to Leh on 9th September, 2020 to travel on 16th September, 2020 Through irctc air In spicejet airlines . I am writing this to file a complaint that spicejet and irctc nowhere mentioned the requirement of COVID test negative certificate which is mandatory to arrive at Leh airport as per UT of Ladakh Govt.

Due to this misrepresentation, I was devoid of boarding my flight...

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Address: V. P. O Dhanag Teh Baijnath Distt kangra H.P 176125

We have booked a spicejet flight from delhi to dharamsala. We was reached to the gate at 9:00am and our flight timings was 10:45am. We saw the display board in which flight information is shown regarding to gate open or closed. We sat there but no one announce our name and there is no information shown in display board regarding to gate open and the authority of spicejet told me the display board of that gate is not working how people will...

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Address: ROLLA SHARJAH, ROLLA STREET

I booked a ticket from mumbai to dubai on 16th july 2020 but due to government restriction the flight was cancelled and spice jet airlines not give a refund back but to provide a credit shell of that amount.
Actually i am working in dubai and come in dubai on 20th july and my contract of service will two years so i can not travel to india for upcoming two years.
I want to redeemed a credit shell to make a new booking of someone...

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In January 2019 we book flight from jaipur to shardi and then to return we go on 13 th january 2019 and then on 14 th january 2019 we have to come return but flight was cancelled then they give us next day time but on 15th january 2019 it cancell again then we come in bus.but our money was not refund.
So I request you to refund my money back.
In case you contact me call on number [protected]
Thank you...

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Address: Bangalore

I have booked ticket on 14th march from makemytrip for 8th april travel from kolkata to bangalore flight number - sg-516 - pnr number - zhhmgx. Flight got cancelled due to covid and so far no update on my refund. Makemytrip says contact airline. Spicejet customer care number is waste i waited for almost 20 mins for so many times to talk but didnt connect.
Can anyone please help me on this, else i will lodge formal complain
Waiting...

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Address: Chennai

Pnr no. P9zevs journey date 23 may 2020. Due to covid-19 lock down flight services are cancelled by government this date. So we request airlines to refund but airlines not refund our money and informed us to use the ticket for some other day till march 2021. But it is not possible for us so we request please refund our money.

The ministry of civil aviation, india, has directed airlines to give people’s money back for flights...

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Flight was canceled between bangalore to begavi. Pnr no - gf8s5k
I called them 4 times and every time they told me that i will get refund in next 24 to 48 hour...

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I had booked tickets on 2nd march 2020 to travel from mumbai to amritsar on 7th april 2020 from spicejet airlines. The pnr is pcht9g. I had booked this from my travel agent. Due to the pandemic and the subsequent lockdown i could not travel. Now i asked the airline for refund amounting to rs.16520/- but the airline instead gave me a credit shell for the amount . Now i chatted with spicejet customer service and they refuse to refund the amount....

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Address: Betiahata, Gorakhpur

Our PNR No. LEGKSQ is till date not received full refund this pnr no. Journey date 20 June 2020, this date not operate this flight so we request airlines refund but airlines not refund.Nothing response from them.
but we require refund so do the needful...

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Hi team,

This is with reference to my pnr no : eh7h8e wherin i have been asked by your good self to pay for the charges of seat.in this regard, would like you t share inputs on the below :

1. Basis of charges being levied for seat selection
2.in a row of 6 seat, why only the middle seats are free where as all the other seats are chargeable
3. Why are we not been given boarding pass when we have...

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