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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025

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Baggage Damage - Flight No. SG-54 - PNR:Q987QV

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SpiceJet reviews & complaints page 45

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I have booked a ticket on 24th October. But due to some uncertain issues need to cancel my ticket. I have contacted with SpiceJet executives in airport they are not able to cancel it. The customer service is not responding after making a numerous effort. This is the worst experience I’ve ever faced. I usually prefer the SpiceJet Over other airlines. Now I think I need to change my view....

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Hi Sir,

With due reference to the previous trailing mails, I would like to give the details of flight booking during lockdown period .
I (Moumita Banerjee) along with my parents (Prabir Banerjee & Manasi Banerjee) had tickets booked to travel since 9th April 2020 which got postponed till 28th May 2020 and amount got credited in credit shells respectively due to lockdown.
Please find the below PNR details with...

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Spice jet had cancelled the flight in the month of march[protected] which was having take off in April 20. The flight was cancellable but I have not received any refund although the spice jet representative confirmed the refund.

Note : This cancellation had nothing to do with lockdown...

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Address: New delhi

Sir
Its harsh rawat. I have booked a ticket for my mother on 18/03/2020, her name is ms dropati devi and her PNR no is N6USQY from jaipur to guwahati on 2nd april 2020. As my mother would not fly near future, i want my money back.
It will be great help o[censored]rs
Thank you...

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I am trying to reach SpiceJet for refund but I could not get through the waiting period. I waited for more than an hour but nobody answered. Worst customer service by SpiceJet.
I booked ticket for 29th March but due to lockdown flight got cancelled. They have given me credit shell balance which is of no use to me as I will not be traveling for next 10 months which makes it complete loss for me....

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This is Abhay Kumar Sinha having booking of flight ticket in SG432 date 11/10/2020 at 5:40 PM departure. I have entered the boarding area by latest 4:15 and was waiting for the boarding into flight. I was sitting at one seat waiting for boarding since there was a delay in boarding and there was no proper social distancing maintained in this Corona Pandemic. Sudden I noticed the display showing boarding for Delhi instead Chennai via Hyderabad....

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As per the latest rules all flights that got cancelled due to covid has to refund money again. I have booked 5 tickets from Delhi to Pune via spice jet in Jan 2020 for travel date as 11.04.2020. I got all amount from Indigo Airlines but SpiceJet has said NO. They has put the money in credit shell.

Request you to kindly do the needful.

Thanks...

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Dear Sir / Madam,

I am writing to you to raise an issue about: Flights

The issue that I have experienced was: Spicejet PNR: Z4SYQE rescheduled my flight from 12th nov to 13th nov citing operational issues, though there is more than a month time to fix any such issues if any. This change takes out one of imp day for me where i wanted to join a family function.

It occurred on: 10/10/2020
br...

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I booked the flight SG 376 / PNR: Q4PITR FOR 14.10.2020 for flying to Patna on 4th October.Along with booking of two passengers I purchased additional seat too as an additional service by paying additional payment. Seats were allotted : 1D, 1E and 1F

Today I received the msg from airlines that the flight is rescheduled by 4 hrs which was not suitable for me for my onward journey.

Immediately I called customer...

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My booking was cancelled by Spicejet during covid time in March20 and money is reflecting in spicejet customer shell. I am unable to use my money for further booking from spicejet online website and getting errors to book from vendor i.e IRCTC.

As per IRCTC, PNR QEN9EN is in a cancelled state and money is not refunded to them neither transferred to IRCTC customer shell. hence cannot allow me to book new ticket from this money.br...

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Instead of 06.20 Hours SG-3321 not even initiate departure process till 07.10 Hours.
As a plea for this unusual delay of nearly ONE HOUR in a situation of only 60 minutes of flying CAPTAIN OF THE FLIGHT informed us that DELAY is DUE TO BAD WEATHER at BAGDOGRA(IXB), the destination AIRPORT.
But on enquiry from my own people at BAGDOGRA (IXB), who are waiting at IXB to receive me, I had learned that weather is fine and clear sky.br...

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Address: FLAT B/10 ,ABAKASH , KALIKAPUR KOLKATA 700078

Where as air outlet above the SEAT NO 18B found BROKEN as a result unable to get adequate air from the port above.
Whereas use of face mask is mandatory now, the above malfunction of the aircraft causing suffocation to me .
Whereas I had the only option to attract this issue before attending crew near to me.
When the same is done SHE denied to take action with the statement the LET IT BE THERE, NOTHING WILL HAPPEN.br...

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Address: Chhabiraj yadav chawal, Orlem Tank Lane Malad west

I have booked 1 tickets online from spicejet website, the money was deducted and I dint got any acknowledgement about booking details also not received tickets on my updated email id sunil.[protected]@gmail.com.
From -Mumbai to Gorakhpur (direct) Travel Date 20/10/2020. Name of the passenger Laxman Kushwaha.
Transaction thru HDFC CREDIT Card xx3709 at SPICEJET1133333 on[protected]:19:58:38.
I request refund and immediate...

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My ticket was booked for 25th March and return flights was on 31st March, PNR was KGG5WK, which was cancelled due to Covid lockdown by government. The total amount spent on the ticket was over 5000 INR, and till date, there has been no refund. Why will the airlines keep my money, instead of refunding it back to me, if i do not intend to travel.
This complaint has been raised with the concerned airlines also (complaint number mentioned...

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Here with we again request you to approve our refund for PNR MDL68Q.

Email already sent to [protected]@spicejet.com but not received any response.

We are six friends and three children wanted to travel for coimbatore to visit Isha yog center. Due to Covid our flights ware cancelled.

We know you give us credit, but try to understand our situation. First of all we are only ladies with 3 children,...

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I Ashwini Chugh was in the process of booking air ticket from Spicejet website. While completing the payment process - site got hanged. The payment was deducted which i have shared with [protected]@spicejet.com number of time along with bank statement when asked for - but there is no update till date. Initially, mails were being responded but now they are not even confirming the status nor sharing any update.

Rs. 10, 917.00...

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On September 28th I tried booking a hotel in the website vacations.spicejet.com. Everything went fine till the payment. The payment made was successful but the hotel was not booked due to some error in the website.
This happened twice and the amount paid was nearly 35K.
Since then I've reached out to Spicejet over and over again via customer support and facebook.
Ive been told to drop an email which I did promptly...

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Address: 319, Udyog Vihar, Phase IV, Gurgaon - 122016, Haryana, India.

My pnr : acqlrt. I have booked the flight with spicejet before one month in advance to get cheaper price and better offer. After 15 days they cancelled the flight and straight away provide the refund. They didnt even asked us whether we want to change the timings or date or anything. What they are doing now a days is they provide the cheaper fare on the portal for the advance booking and they cancel the flight and provide the refund without...

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Address: Coimbatore

I book the ticket on 25 march 2020, pune to coimbatore, my pnr ibt89g

My flight cancel due to covid 19,

Today 29 september, i called tollfree no, regarding my refund, please book on 5 october 2020, coimbatore to pune, the call centre madam collect all detail, i have not received any messages or email of my ticket

Wait 2 hours in line i did not received any response

Very worst service,...

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Website: Www.spicejet.com

I booked ticket to Mumbai from belgaum. After booking i got mail from company for web check in where it was mentioned 20 kg check in baggage is allowed. I got one more mail from them mentioning important guidelines for travelling even in which it was mentioned 20 kg check in baggage is allowed. When i went to airport their representative argued with me and allowed me only 15 kgs and i repacked the bag on airport. Only on ticket in very small...

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