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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025

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So far, so good. SpiceJet is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope SpiceJet will keep up the work and continue to help more customers with their concerns even better 🤝

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SpiceJet reviews & complaints page 48

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Address: India

I booked a flight ticket for my family with spicejet, the travel date is supposed to be in july 5 but due to covid situation the flight is cancelled by spicejet and informed us that the flight is cancelled and the amount is saved with them as credit shell and we must travel within march 31, 2021.

I approached the customer service and requested them to either refund or extend the validity up to one year from the proposed date...

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Address: Jogeshwari w Mumbai 400102

My bage is damage it is not repair...

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Address: Gurugram, Harayana

I had booked a ticket on the flight sg 501 from ahmedabad to coimbatore for 3rd june, but due to some issue the flight was cancelled. The following are the booking detail: pnr - yi8qnh
Name - siddharth kumar singh.
The flight company has not returned the booking amount, they are carrying it forward in the credit shell, but i wont be travelling in spice jet ever again. I want refund in my account. Even the policies say that...

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I had booked two flight tickets in spice jet from mumbai to durgapur for 4th july 2020. But was informed by spice jet about flight cancellation. Inspite of repeated followup on mail, spicejet is not refunding back my money and asking to adjust in next booking with the condition that at least one passanger must be same and validity is match 21. Pnr no. Is h55t5l....

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Address: d/22, palm acres society, m.p road, gavanpada, mulund east - 400081

Respected sir,
My name is veena kartik i booked a ticket in spicejet dated 1.7.2020 and return 7.7.2020 now due to covid issue the flights cancelled and the trip was also cancelled and now when am asking refund of 5000 something that i should receive the customer care of spice is purposely not providing my refund even well aware of this amid covid -19. Kindly i request you to take action against the spicejet airline please do the...

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I have registered complain since 15.04.2020 and sending regular reminder on this platform, but till date i have not received my refund amount of pnr no:p8nk5c, therefore, i once again and again request you to refund the amount immediately....

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Address: SpiceJet Ltd., 319,Udyog Vihar, Phase IV,Gurgaon - 122016 Haryana, India

Had booked spice jet flight from mumbai destination chennai for 1st of july, for me and my 3 other family members. Pnr-lfbjkn.

Though the flight was cancelled, we request you to fully refund the booking amount to the primary bank account from which the transaction was done.

But the customer care replied that they are not going to process any refund and hold the amount in their credit shell. And we should use...

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Address: Spicejet , Thane

Website: spicejets@protonmail.com, jetsspice@gmail.com

I had a call from Spicejet airlines, HR briefed
about airlines executive work and they told to pay registration fees 2500rs, after payment done she told to wait for confirmation letter then after 15days, she asked to pay 6970rs for uniform fees and to send screenshot through mail then only you will get offer letter. We paid amount and sent screenshot to them. After few days i didn't receive any mail, whenever i call and massage to...

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I have booked ticket by spicejet to travel to jammu from mumbai and back. Travel dates april 4, 2020 to april 11, 2020.
Since the lockdown happened all he flights got cancelled.
As per the guidelines of government of india full refund has to be given by all airlines for the flights booked for the lockdown period.,
i had sent several e-mails to spicejet in this connection with no reply from any responsible.Personnel.br...

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Address: Gurugram

I have booked a flight from chennai to goa for 1st july 2020 which got cancelled and the booking amount was returned in the form of credit shell. I again booked a flight from chennai to hyderabad which got delayed by 6:30 hours, which was informed to me 12 hrs before flight departure. I tried cancelling ticket as i would miss my connection flight from hyderabad, however no one was responding on customer service center. Finally after 10-15...

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Address: 319, Udyog Vihar, Phase IV, Gurgaon - 122016, Haryana, India

Dear sir
I am booking my friend and my ticket but spicejet not given me, any refund in lockdown period.
I will mention all ticket details below
Date-:24/03/2020
(1}name-:arvind kumar
Pnr-:mgvi2u
Date-:24/03/2020
{2}name:-vivek kumar;ram prabhesh yadav;ashok kumar
Pnr-:s6327l
Date-:31/03/2020
{3}name-:santosh kumar yadav
Pnr-:j6qg3v
Date-:10/04/2020
{4}...

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Airlines denying for refund for flight cancelled due to covid-19. I want my money back but grievance dept, nodal officer all are denying for refund. My mail id is [protected]@gmail.com...

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I had booked my flight ticket of amount rs. 15358.00 from kolkata to goa pnr yii8uh on 05 jun 2020 to join duty on urgent basis and my flight cancelled by airline company spice jet. On asking they credit my refund amount to credit shell and that amount will not credit to my account and they advise me to travel same passenger before 31 mar 2021 otherwise my amount will be lapse. Again i booked ticket for 08 jun 2020 vide pnr mclgyw and again...

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Address: Gurgaon

I had booked my flight from new delhi to patna (Sg - 8751) for july 06, 2020, which was schedule to take off at 1:10 pm in afternoon. On monday, i got a communication from the airline company that the flight has been rescheduled at 7:20 am in the morning (Prepond by around 6 hours), which is further reschedules to 06:25 am in morning.

I try to connect to the airline company to shift me to any other flight on the same day,...

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Website: airportauthority000@outlook.com

My name is lekshmi v v, and i have applied on quicker job regarding the ground staff job. Within few i received call from one person named, murli ram from airport authority of india, which he was telling. He asked me to send my documents via whatsapp. After 30 minutes, he called me and told, i was selected. Then he ask for 3500 for verification. Then after 3 days, i have to pay 7500, then only i will receive interview letter and he told that...

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Sg447 on 4th july 2020 flight cancelled, yet not refunded. And now spicejet flights fare showing 15000 to 16000. How can you cancel the flight. I want to reschedule my flight.
No care of customer. 😱😱😱😱😱😱...

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I booked a Spicejet flight from Patna to Jaipur for 1 July 2020. Along with me one more passanger is travelling. When I booked the flight had a layover in Varanasi. Few hours before they texted that, the flight in rescheduled and now it will travel via Mumbai. In Mumbai the flight service has given a layover of 13 hours. When I talked with the customer support no, they denied to provide accommodation to us.
Where will we stay for 13...

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I had booked my flight ticket of amount rs. 15358.00 from kolkata to goa pnr yii8uh on 05 jun 2020 to join duty on urgent basis and my flight cancelled by airline company spice jet. On asking they credit my refund amount to credit shell and that amount will not credit to my account and they advise me to travel same passenger before 31 mar 2021 otherwise my amount will be lapse. Again i booked ticket for 08 jun 2020 vide pnr mclgyw and again...

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Address: Mumbai

Due to delay of 4 hours i missed my connecting flight on same day....

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I recently made booking through spicejet for june 9 flight. The flight got cancelled and i got the amount in my credit shell, don't know why? I should get it in my bank account. Is this some type of customer hack to get their money by listing all possible flights and then cancel it keeping amount in your wallet? On the top of it, they are forcing me to use the amount in the shell by mar 21 and for the same passenger. Seriously are you kidding...

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