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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025
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SpiceJet reviews & complaints page 76

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V
V Vaidehi
from Chennai, Tamil Nadu
Jun 6, 2019
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amount deducted from credit card, request for sending ticket

Address: Block C3 Flat 206 Adroit District S, Chennai, Tamil Nadu, 600130

Rs. 2, 448.00 spent on card 9179 on 02-JUN-19 at RSP*RAZORPAY SPICEJE. Limit available. . I paid for trip from Madurai to Chennai. Name V . Vaidehi emailid v.[protected]@licindia.com. Morning 7.50 am flight. I am yet to receive ticket, pnr number . Please send the details immediately to me. Thanking you in advance. Regards, V. Vaidehi mobile [protected]....
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J
jinu737
from Chennai, Tamil Nadu
Jun 6, 2019
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baggage damage

Address: 600107

Hi,

My baggage was damaged during my travel from mumbai to chennai on 2nd june.
Flight no. Sg 6287
Pnr q8evjc

The handle was totally damaged due to negligence and carelessness shown by your baggage handlers. It is not replaceable and cannot be used. I was asked to send a complaint to [protected]@spicejet.com
By your staff near the luggage pick up.

On 5th i received a...
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A
Amarjeet2019
from Bhopal, Madhya Pradesh
Jun 5, 2019
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flight is delayed and there is no response in airport by the employees

Address: C/O M kathirvel, 5/6 sai baba temple Lakshmi Enclave, Perungulathur, Chennai, Tamil Nadu, 600063

SG423 IT was scheduled at 11.15 pm.
First it was showing in the display as 11.45pm now it's showing as 12.25am.
Hey you ### stupid don't you dare to be on time always you guys are doing so again and again.
I am also going to complaint in social media as well as jaago Grahak jaago.
Instead of jet government should close you I hope in future.
Thanks
Amarjeet kumar
(PNR-QE1RXQ)...
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K
kavisaravan
from Ernakulam, Kerala
Jun 5, 2019
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airlines

Address: 801 A, Golden lotus apartment, Moonrumaavadi, Puthur, Madurai 625007, Madurai, Tamil Nadu, 625007

I have cancelled my flight sg612 sat, may 11th 2019 dep. Time 8.05pm due to postponed because i have to catch my connecting flight. Before leaving i spoke to customer care they promised to refund the amount 15976 rs which still i haven't received any. Please do needfull or let me known the id or phone number to raise the complaint.

Thanks
Kavitha saravanan

14-apr-2019
(14-apr-2019) to transfer...
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R
Rajiv R Thakur
from Delhi, Delhi
Jun 5, 2019
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in flight service in spicejet bagdogra delhi flight sg 196

Dear Kamal

Just landed and am reporting the very unprofessional and untrained crew you have .

Couldn't get water after 3 reminders in a duration of hour or more

Until the descend no one came or asked for sale of refreshments

On complaint to the crew in charge she also was absolutely indifferent n callous. Just trying to enact a drama before the passengers

Overall...
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A
Arti Bhargava
Jun 5, 2019
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staff at the check in counter

Incident on dubai airport on 5th june 2019:

I booked the ticket on an emergency where prices were exclusively high and so did not book my seat thinking atleast i will get a seat at the check in... At the check in counter the lady who was so adamant gave me a seat 32e and i requested give me any seat until 10-12 row but please not too last as there are so many labors and there is a bad smell... She denied and said i cannot...
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T
Thaapu
from Kolkata, West Bengal
Jun 5, 2019
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false information provided by spicejet counter telephonically

I have received a fraud call from [protected], spice jet dell counter (Name displayed in true caller) on 04/06/2019 at 0728 hours about the cancellation of flight sg-152 from delhi to silchar. For the verification of this call, i tried to call spice jet customer care but couldn't connect with them due to busy network. I have left with no option so i cancelled this flight to get ticket in another flight to reach my destination urgently on...
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PRERNA BALANI
from Mumbai, Maharashtra
Jun 4, 2019
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delay of flight

This is with reference to my ticket from jabalpur to. Hyderabad vide pnr xyzsyp booked through goibibo.in the name of mr shubhank bhojwani.
Unfortunately on 02/june/19 date the said flight no. Sg-2942 from jabalpur to hyderbad was delayed by two and a half hours due to operational default in the flight as informed to me by ur executive. As a result i missed my onward connecting flight from hyderabad to mumbai by indigo flight no 6e-263...
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A
AkshayLakhanpal
from Mumbai, Maharashtra
Jun 4, 2019
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baggage damaged, perished items

We flew from dubai to ahmedabad on 31st may at 20:45 hrs in flight - sg-16, we landed in ahmedabad on 1st june 01:30 hrs, then we were informed that they left the bags of 55 customers on the dubai airport, i was one of the aggrieved customer, then after constant follow up, i received my bag on 2nd june at 18:17 hours, the bag i received was damaged, the courier guys took a photo with them and i wrote a letter stating that my bag was damaged...
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C
Corptech
from Delhi, Delhi
Jun 4, 2019
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refused check in being on time to 12+ customers

Address: A-1/603, SHANTI VIHAR, MIRA ROAD (EAST), THANE, Mumbai City, Maharashtra, 401107

Pritam Desai traveling from Mumbai to Amritsar on 3-June-19. I reached at counter 11.10 am, staff was attending prior customers, while I was busy locking my luggage. Soon he closed system at 11.20 am done with customer before me. There were 11-customers reached 11.22 am. All o[censored]s were denyed loosing our hard earned money due to your arrogant customer service representatives. We also had argument with in charge manager who wasted 20+ minutes...
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S
saadiamaq
from Hyderabad, Telangana
Jun 3, 2019
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missing baggage bottles

Address: Hyderabad, Telangana, 500023

I have travelled from jeddah to hyderabad by flight sg 34 in june 2, 2019. We had 4 passengers travelling together.
My zamzam bottles (4 in number) have not arrived and we had lodged a complaint that day. They said they would call, but havent received any call.
Since, it has already passed 24 hours. How do i get those bottles? No body called, also i tried customer care services, no response there also.
Please tell me...
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ਬਲਰਾਜ ਢਿਲੋਂ
from Chandigarh, Chandigarh
Jun 3, 2019
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customers harassment

Address: Hshh, 1, Amritsar, Punjab, 143001

R/sir
Today i journey to your spice jet aircraft sg55 amritsar to dubai nd i m very disappointed to your service Nd today i will very harrassment by aircraft nd staff member first of no body canvey the msg to delay the flight nd now ac of aircraft is not working very much poor serivce i will suggest to any body to use these flight nd i will not happy to your service...
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K
kaushikmili
from Mumbai, Maharashtra
Jun 3, 2019
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pre booking seat charged 3 times. meal not served

I had booked 3 tickets for delhi kolkata for 1st june -flight name sg 272 . on 31st may i booked 3 online meals and pre booked seat no 30a, b and c. apay ment of rs 1324 was paid thry my axis bank ac at razorpay spicejet.( see attachment) but after the payment i didnot receive any confirmation so i called spice jet customer care. The said that my payment is not reflecting in spice jet system so I hav eto book again and the previoiusly deducted...
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H
Hanees
from Ernakulam, Kerala
Jun 3, 2019
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flight delay

Dear manager, in this eid vacation also ur flight 5 hrs late. What the... Happening here. How passengers can trust you. I'll never book spice jet flight again. This is the last time. (Flight number :- sg 54, dubai to kozhikode) dear passengers never trust this... Flight.
I need immediate action against this. My ticket
Pnr xh7p8u.100% sure i'll never repeat this again, in my life it's a important journey and timing also, but...
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K
kaushikmili
from Mumbai, Maharashtra
Jun 3, 2019
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pre booking seat charged 3 times. meal not served

I had booked 3 tickets for delhi kolkata for 1st june -flight name sg 272 . on 31st may i booked 3 online meals and pre booked seat no 3a, b and c. apay ment of rs 1324 was paid thry my axis bank ac at razorpay spicejet.( see attachment) but after the payment i didnot receive any confirmation so i called spice jet customer care. The said that my payment is not reflecting in spice jet system so I hav eto book again and the previoiusly deducted...
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S
Singh CB
from Gurgaon, Haryana
Jun 3, 2019
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unauthorised credit card charges

Address: J-131B New Palam Vihar Phase I, Gurgaon, Haryana, 122017

Dear sir,

On 2 jun 2019 i tried to book ticket from delhi to mumbai for two persons. The booking process was completed and payment was debited from hsbc my credit card (Message from hsbc is appended below regarding payment confirmation). However, we got another message that the booking could not be completed (Message from spicejet is appended below).

Also we got call from spicejet customer care from land line...
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B
Bijay Khatri
Jun 3, 2019
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negligence of working staff

I was travelling by your flight from mumbai to gorakhpur at 02/06/2019 in sg 438. Deu to the negligence of your staff my bag and some docus were damaged. I want the necessary action to be done against my complaint. I came from kigali rwanda my bag were safe upto gorakhpur but while placing my bag in the rotating machine they threw it and the bottle of red level and ballantine's whiskey got broken which cost 15 and 17 usd. I complaint immediately...
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G
Gnanamani Stores
from Hyderabad, Telangana
Jun 3, 2019
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I'm complaining about pilot's bad driving on flight sh 3023

Address: 641045

My flight from chennai to coimbatore on sunday 02 june, 2019 at flight number sg 3023. The flight travelling experience was very bad. Most of the passengers got scared. If it was a bad weather i expect some announcements from the captain but their is no such announcement. It was a bumpy and ride. I compiled to the air hostess but the reply was not satisfactory. It was a terrible experience....
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P
pcsxyz
from Delhi, Delhi
Jun 2, 2019
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tickets & boarding passes not issued - payments deducted

Address: K-7 fIRST FLOOR, GREEN PARK EXTENSION, New Delhi, Delhi, 110016

I made a booking under spicemax on 31/05/19 on sg 2746 for travel on 1st june from kanpur to delhi. Payment of rs 5134/- was deducted from my hdfc bank credit card. But after payment at 8.28 pm no mail or sms were received for confirmation of booking as there was a system error on their website. Booking was tried on their website "www.spicejet.com".

As travel was urgent i made another booking under spice saver on their website...
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L
laxman nishad
from Mumbai, Maharashtra
Jun 2, 2019
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not rec'd luggage bag

Address: 324,BALUA, KARMAINI ROAD, 273158

My name is laxman prasad nishad. I was traveled by your airline from mumbai to gorakhpur date 28 may 2019 by pnr no sg-qy77nm. My bag not dispatched by mumbai airport due to power bank in my bag. Why your airport staff not confirmed time of scanning of bag. That is showing casual work from your airport staff and 28may 19 to till date i am trying 10 time customer care but they are not given valueable answers. Kindly confirm to me how i can...
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