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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025

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SpiceJet reviews & complaints page 77

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I am waiting here after boarding the flight in spicejet, my flight number is sg 263, the schedule departure was at 5’55 am but now it’s 6’ 55 am and we have boarded the flight waiting for take off.
We have been given reason as some passengers from international connecting flight will be boarding this flight. The international flight is late
This is unacceptable, we have paid for this flight and the price of the tickets...

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Hi I will be flying to Bangalore on 13th of this month and I have some queries regarding my upcoming flight so I called many a times to the given numbers but no one responded till now. Even my daughter called them but to no avail. I feel cheated as you have changed the timing of our flights to and fro...this is the last time will be flying with you....

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Hi,

My baggage is not delivered by spicejet during my travel from dubai to mumbai. I have filed a baggage irregulatory report at mumbai airport and expecting my baggage to be deliver to my home address in hyderabad.

There is no update from and medium to follow-up on the delivery status. At this point i am not sure whether my problem is being taken care or not.

Flight details: dubai to hyderabad...

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Address: Door no :7A, A wing, C Block, Jains Westminster, saligramam. Land mark : opposite to shoba marriage hall, Chennai, Tamil Nadu, 600026

Dear customer care,

Today i travelled in spicejet airlines from delhi to chennai. I missed my chocolates and bhurka in the flight. Since i was sitting near emergency exit cabin crew has bought my bag and kept it somewhere.

Name: subeesha duraisamy
Flight no : sg107
Seat no : 1b

It would be really grateful, if you find and return that.

Thanks in advance for your...

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Address: H NO 6294GF SECTOR 3 HOUSING BOARD COLONY, BALLABGARH FARIDABAD HARYANA, Faridabad, Haryana, 121004

Fisrt i didn't catch my filght which i have booked, because airlines staff told me we dont have a seat in that flight. Before that my flight was 7:20 am & now my flight is 12:55. The waiting time is too long. Second ia m waiting last few hours but still nobody ask for refresment.

Due to miss this flight i have loss my golden time & lot of money because my argent service meeting was there. I never choose & suggest to spicejet...

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Five persons were missed. They didnt call a single call after boarding. And the flight timing being 5:40 and passengers reached at 5:20. Still the lady told the plane is on runway and they cannot do anything. However it is totally their responsibility to not miss 5-5 passengers at a time. Okay, even after their mistake their response is totally ignorant and incooperative regarding the refund and accommodation of the 5 passengers in total....

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I was supposed to fly with spice jet flight sg12 from dubai to delhi on 31st may 2019. The flight departure time was 10:45 pm. I reached the check-in counter exactly at 9:38 pm and there was a person before me who was being issued the boarding pass. I reached the counter at 9:41 pm after the person before me was handed his pass and the attendant refused to issue the boarding pass saying the counter was closed at 9:40. I told her the check-in...

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Address: 600093

This is to draw your attention towards an incident that occurred to me on 30th may 2019 on flight no. Sg626 kolkata to chennai in seat no. 3c (8:30 pm). While the flight was landing, my official mobile phone slipped grip and fell on the ground. As the flight was landing the phone reached the front row, as passengers started de boarding the flight; i enquired the air hostess if she have found my mobile. To my utter shock, she replied that...

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Address: 788001

I faced internet errors while making payment. The money was deducted. When i called spicejet, they told me it's not their issue, money will be refunded. Then i emailed the razorpay to know if tje payment was made or not and they asked me to contact spicejet as the payment was made. But i didn't received any ticket and the customer care service is so so so poor. I tried to call them more than 20 times and was kept on hold for minimum 10 min...

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Address: 411028

I was travelling from pune airpot to dubai al maktoum international on 28th may 2019. My name is ramaswamy chandrasekhar iyer. I had checked in my bag that had jabra elite 65t earphones along with the charging case. The airport authorities had applied a plastic lock as well. When i arrived at dubai airport, that was firstly cut open and my jabra earphones were missing. The earphones are work rs. 14000. This is the first time i am flying via...

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Address: Plot No 3, Lakeview Enclave, Kistareddypet, Near Beeramguda, Hyderabad, Andhra Pradesh, 502319

After having boarding pass & paid for extra baggage the flight has departed much before 5:45 am the scheduled departure of sg 3706. Pnr no lbg8uw from hyd to maa of passengers. The ground staff & the booking desk were behaving erratic & disobediently. We demanded for rebooking in next flight which was turned down by the personnel. Kindly do the needful urgently....

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I am traveling on 30 th may 19 from delhi to bengalore and the std was 18:30 hrs and now it's time 19:30 hrs there's no boarding and not any updates. Your staffs are just bluffing 10 minutes, 20 minutes and during this time your 4 flights (To goa, alhabad, mumbai and kochi) are also delayed due to this passengers are standing on their foots for hours i am frequent flyer in various airlines but this is one of the worst experience i had. Your...

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Address: 6-3-1478, NGO'S COLONY, OPP TO CHATRAPATHI SHIVAJI CRICKET STADIUM, VANASTHALIPURAM, Hyderabad, Andhra Pradesh, 500070

I have booked my flights on april 30th to travel on july 26th with return on august 17th, muscat to hyderabad. And on may 30th i got a call stating that this itinerary is being cancelled due to operational reasons. And when i tried call the numbers given in the sms they took my 40 minutes for waiting to speak to a customer care and they rescheduled my flights with 4 to 6 hours extra each segment of my travel.

I want compensation...

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Address: Ahmedabad, Gujarat

Its worst service by spice jet, my flight is on 30th may and pnr i8gqxc my flight is being delay and then they told me fight is cancel but the real reason is that flight is not cancel inspite of that my seat is given to person who paid higher for that seat, this is absolutely a worst service they should see that i have confirmed booking. I hope spice jet also sealed by govt as like jet airways...

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To give you some background, I have booked a flight from Mangalore to Mumbai scheduled departure on 30th May 2019 - SpiceJet. There were two PNR created a) PNR - NY7S7J with 3 passengers(Nikesh Shetty- Physically challenged, Sharda Shetty - Cancer Patient & Reshma Shetty (Wife of Nikesh Shetty)) . b) PNR - ZI4C2R for passenger Vilas Shetty. We made payment on 26th May 2019 through Paytm wallet for both PNR's while the payment for both PNR's...

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Address: New Delhi, Delhi, 110014

On 27 may 2019, my family was flied to kochi in sg 8952 flight with infant and child. She was carrying spice max ticket and flight was delayed by 3 hours. None from spice jet had offered her facility and meals as it mandatory to offer passenger for meals and facilities.
Due to the delay, my family felt in stress and unwanted worries. Also we have lost self operating hours to me and the person who came to pick my family at at kochi...

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Address: Mumbai City, Maharashtra

I traveled from dubai to mumbai on 28th may 2019 flight number sg014. My all 3 baggage was missing. I waited for almost one and a half hour for my baggage and there were so many spice jet personnel but no one informed us that the aircraft did not load about 50 bags in the aircraft. I was one of the first people to check in from dubai 3 hrs prior to my departure. The flight was suppose to start at 2.15 am but started half an hour later. I...

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Address: Ekkattuthangal,Guindy Chennai, Chennai, Tamil Nadu

Complaint No:CMBSG 9264.Since till date I am not getting my missed baggage by hand or through door delivery as I got message from the baggage dept on the travel date of 08.11.18.

I called many times in the Airport baggage Dept and Spice Jet Airlines too at Colombo.

But no proper reply and no proper response for that.

So I went to Colombo airport on 20.12.18 and 12.02.19 for my baggage claim...

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Address: TC 20/1600 SASTRI NAGAR, Thiruvananthapuram, Kerala, 695002

Mr sangeeth who was handling the baggage check in was behaving ruthlessly to other customers which impairs the reputation of spicejet. Already the flight is good at delaying. He is shouting at the passengers for carrying extra luggage. He says rudely that it's the responsibility of the passenger to read it and it is not his concern. Really am disappointed by his rude behaviour. When i said i would complain he said he doesn't give a damn about...

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We baught tickets from ccu totpt viahyd and back on 21/4/19 (Pnr nos _ceghhk andte8vyq) which were cancelled due to boyeing 737max, on 30/4/19. We had to shift to indigo, on the same days paying an extra amount of rs21000. However, the spicejet flights to and fro from tirupati, were scheduled on those days. Instead of refunding the full amount, spicejet could have easily adjusted our ccu to hyd and back flights. No customer care personal...

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