Claimed

SpiceJet Complaints & Reviews

www.spicejet.com

1

Updated: Jan 8, 2025

Complaints 3443

Resolved

410

Unresolved

3033

So far, so good. SpiceJet is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope SpiceJet will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

SpiceJet

Recently resolved complaints

View all complaints

Payment not received

Baggage Damage - Flight No. SG-54 - PNR:Q987QV

Add 0n meal service paid but not reflected on ticket-meals denied

Most useful reviews

Fake call letter asking for security deposit

GST Invoice requirement

fake call letter

Featured stories

Inconvenience due to large delay in departure time and request for refund

Flight cancelled and intimation one day before

Non issuance of refund for modification of flight which was charged but not modified.

SpiceJet reviews & complaints page 73

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka

Website: Outlook.com

I got a call from the hr of regarding interview. I also started attending, 1st round he asked for registration 2k, 2nd round he asked 6200, for medical verification he asked 13500, but he was giving me the invoice for the payment made. He said training will be in mumbai or chennai, we should be in the office accommodation, for the confirmation he asked 23500. But i didn't pay the last amount. Their was no face to face interview, the interview...

Helpful

Found this helpful?

Write a comment

Address: 6 Robert Street, Kolkata, West Bengal, 700012

Dear Sir,
I, Md Khalid Iqbal was returning back from Bengaluru to Kolkata via flight number SG517 on the 24/06/2019. I was unaware that I couldn't carry tool parts in my luggage which was for my CNC machine and was only available in Begaluru. I had to deposit the tools to the security team and they said it will be in the lost and found department of Spice Jet and I can reclaim the same.
So I am requesting you to update my...

Helpful

Found this helpful?

Write a comment

Address: H.No 1048 Sector-14, Hisar, Haryana, 125001

I was travelling to and fro from delhi to bangkok with my family and had booked total 18 spicemax seats. However due to aircraft change on both occasions only 9 seats (In total) were spicemax (6 during del-bkk & 3 during bkk-del). I was assured that we will get the refund for the remaining 9 seats to the original payment mode. So i request you to kindly refund my payment asap. These 18 tickets were booked with following pnrs:

1....

Helpful

Found this helpful?

Address: uae dubai, Bangalore, Karnataka, 560027

My name is deepak siddiah, i am from bangalore and i am a non resident indian since 2008 and frequently traveling in and out of india and never experienced this kind of a situation before.

I believe you people definitely have to work on the customer service and ethics of the hospitality industry.

Kindly go through the attachment i have booked an one way flight to uae for 16th of march on 15th through happyeasy...

Helpful

Found this helpful?

Write a comment

Travelled in sg84 on 17 jun 19. Felt chilly cold and requested for a blanket. They refused my several requests at all levels on board but provided to another passenger of my status. I complained to the customer care and nodal officer but they tried to save the staff and given absurd reasons for justification. Thinking to go to consumer forum. The company was so inhuman and did not bother to see the comfort of a sixty year old man.
Sn...

Helpful

Found this helpful?

Write a comment

Address: 123

I bought an item in duty free shop, they gave a free briefcase. I asked the shop, whether they allow this extra bag. They told as a policy anything bought in duty free should be allowed. But, while boarding spicejet flight, they asked me to throw the bag and in fact threatened, me to pay over weight fee. This is first time, i come across this type of arrogance by an airline staff....

Helpful

Found this helpful?

Write a comment

We were travelling in spicejet from dubai to madurai while the worst incident in our life happened my mom was false complaint as a smoker despite having a gallbladder surgery and the mother of two children the air hostesses were very rude and they did not check others properly we do not want to make this a big issue but please send us a reply with an apology letter as soon as possible or we will not even hesitate to complain on your company...

Helpful

Found this helpful?

Address: Chennai, Tamil Nadu

I have contacted by your airline employee. They asked 2000 for registration then 7200 for telephonic interview and i paid after that now asked for 15000 i can't pay so i asked for refund of my money 9200. They said they will refund after that they switched off their number now i didn't get money please help me. That person number :priya singh:[protected];praveen (Senior of priya singh):[protected]. Please do help me. I have the proof in which...

Helpful

Found this helpful?

Write a comment

Recently received a fake call letter from "spicejet limited org." saying that my resume has been selected and that i have to pay rs. 9950 as a security deposit.
Date of incident 22nd june 2019 and i have made payment and payment details is axis bank in favor of mr. Tarun rajesh sharma ifsc code utib0000884
Name of the person who sended me letter and called me his name is abhimanyu rai
Adress of office
Spicejet...

Helpful

Found this helpful?

Write a comment

I had booked a round ticket for my trip Mumbai to kochi I was allowed a baggage allowance of 15+7kgs initially
But for the same ticket back to Mumbai I was allowed only 7 kgs I assured him I had allowed 21 kgs previously this incident took place on[protected] for flight time SJ 6475 Boarding at 5.30 from kochi ### (angamaly ) airport
The, MANAGER was a very fat guy who just annoyed the issue saying he's supposed to listen...

Helpful

Found this helpful?

Write a comment

Address: Milan Nagar, Ward No. 6, Barpeta, Assam, 781313

Inappropriate and rude behaviour of a stewardess at guwahati airport today 23/06/2019 departing on 11.30 am on the vary moment of departure. Created a scene right before departure by preventing a family of nine members from entering into as the cerebral palsy patient among them was according her not behaving appropriately. I would like to have your attention in the matter so that no passenger get harassed by your staffs.

Thank...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Pnr : x91p9p - 28th june - mum-jai

Pnr : s73g2f - 29th june - jai-mum

Pnr : gfthhh - 05th july - jai-mum

The seat cancellation done on the above pnrs are not refunded to the paytm wallet registered with phone no [protected].
The above pnrs seat reservation was done with the above registered paytm phone number.

Spicejet order ids :
[protected]
[protected]br...

Helpful

Found this helpful?

Write a comment

The airline refused to switch on the air conditioner on a full flight, until the flight was fully airborne for 5-10minutes. This happened in chennai domestic airport. Almost every passenger requested to switch it on.

Is this some major cost cutting by the airlines?
I paid for this flight! We expect some standard to be maintained as a customer....

Helpful

Found this helpful?

Address: Panchanai Enclave,H-1,Orchid, Ammbadhura, P.O. Salbari Dist. Darjeeling, West Bengal, Darjeeling, West Bengal, 734421

Sir,
My daughter was denied to enter at bagdogra airport by the security personnel despite showing her pnr no. U8gfks for sg-3322 on 22/06/2019 and her id proof. He insisted to show details of ticket sent in email.
The email was inadvrently deleted from her smart phone.
She had tried to find out the staffs of spice jet
Deployed at bagdogra airport for assistance but no one availed. Counter of airline also found...

Helpful

Found this helpful?

Write a comment

On June 18, 2019, I Rahul Malik took flight from New Delhi to Bangkok, flight number SG253 (DEL-CCU) & SG83 (CCU-BKK). It was a connecting flight. During the course of the trip, my checked luggage was damaged beyond repair.

This is unacceptable. I would like to lodge a formal complaint concerning the unprofessional behavior of your baggage handlers, and to request full compensation for the luggage that was destroyed. I am listing...

Helpful

Found this helpful?

Write a comment

I have a call letter from spicejet and they asked me to pay Rs . 2000 initially.I have paid .they conducted an online test .Then they asked for document verification amount Rs.6200. I have paid that too.then they conducted phone call interview with HR team . They told me that you have selected. They asked me to pay Rs.13500 for medical checkup. They gave receipts for all these transactions. Finally now the recruiter number has switched off....

Helpful

Found this helpful?

Write a comment

Address: 400063

Good evening - I am a frequent travel was since 1991 when even Spice Jet was not even heard, have been travelling with Spice Jet recently for five years.
My Flight details - SG8723 - 21st June[protected]hrs boarding - Newdelhi to Mumbai
Passenger - Umashankar Bathina - Father and Ms Mithila Bathina - Daughter.

Point 1 - Checked in and at the counter the lady was helpful, as i had lost my voice i would not communicate...

Helpful

Found this helpful?

Write a comment

Dear Sir,

I cheated by the name of SpiceJet company name, they used SpiceJet company name and logo.

Already many of the job seekers cheated by SpiceJet. Until now SpiceJet can't took any action against these fraudsters.

On 11 july 2019 they offered job in SpiceJet Airline and asked payments for the process. The same day I paid money because the job offered by the company SpiceJet. They strongly...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Our flight Spicejet SG-9111 was suppose to leave from Delhi at 10:00 pm but due to negligence of Spicejet staff there was delay in departure of flight.. and till 10:15 they were busy in filling the fuel of flight.. what if any passenger comes late will Spicejet tolerate that and wait for the passenger ? We are sitting in the flight from past 45 minutes and the staff in here doesn't even know how to behave with the passengers...

Helpful

Found this helpful?

Write a comment

Address: spicejet

I (single parent) was travelling from Jammu to Bangalore via spice jet on 18th June 2019 with my 2 year old son – it was a connecting fright from Jammu to Mumbai and Mumbai to Bangalore (boarding pass attached). I had confirmed tickets for my travel, all I needed was a boarding pass however, the staff was very adamant about 3months crossed. My son is 2 yrs old – this is his DOB – 14th Feb 2017.

Pathetic policy of spice...

Helpful

Found this helpful?

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR