Claimed

Swiggy Complaints & Reviews

www.swiggy.com

1

Updated: Jun 4, 2024

Complaints 5068

Resolved

651

Unresolved

4417

So far so good - The company responded to our notifications and is working on resolving complaints.

Complaints

Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy

Recently resolved complaints

View all complaints

order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

Most useful reviews

My Swiggy delivery ID is been temporarily deactivated.

Nikhil B Waddar

cod not available after cancellation of the order

akanksha Bajpayee

blocked my account

TheSwati Gautam

my account has been deactivated

RAKESH SANTHAPUR

Bank account IFSC code change kare

Featured stories

They mark order delivered but don't actually deliver them and no refund

Unethical Behavior by Swiggy and not processing refund

Swiggy thugs - refund not received

Swiggy reviews & complaints page 61

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I had placed order for 1 kg sweet(kaju katri) and recived different sweet(kalakand). I mailed as well as called Swiggy for order replacement. They denied for same and mentioned that they will share feedback with the restaurant....

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Tnagar

I had joined swiggy last year, due to an I'll health, I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1524896 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

So i ordered pizza from my usual pizza place and the pizza had massive spillage issue, I contacted them via the app and the send me directly to mail. Then once i slow them the proof . They tell me no we can't give any form of compensation for it...

+5 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Order number :[protected]

Cockroach served in my food. Really unhygienic. Swiggy is irresponsible about these matters. Happening for the second time....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered through Swiggy Order Number[protected], Order was 1 - Non-veg Tandoori Momo and 1 Veg - Steamed Momo.
Restaurant sent me Non-veg Momo steamed which i ate as i am a vegetarian and ordered veg one for myself, I have highlighted the case to Swiggy support but all they were offering were just apology, I already shared the photo's via swiggy chat support team.

I want to sue Restaurant as they hurt my sentiments...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Sec 44a Seawood Navi Mumbao

I have not cancelled my order and your delivery boy cancelled the order with self and take the Rs 1534/- grocery to his home and this is very bad service and I need the refund or my order delivery again....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Food ordered from Sanjos donuts using swiggy app. The item - blueBerry donut is bitter and caused throat irritation immediately. Totally unacceptable. Hence want to file a complaint on both Sanjos donuts and swiggy. Attaching the photos but have the food to test....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I placed one order worth 332 and had to cancel it later. However, I didn't get any refund.

I was shown while placing order that refund would be issued if cancelled within 1 minute.

But despite that, i didn't get any refund. Paid 332 without getting anything. Tried contacting Customer care, but they are not refunding as well.

Request you to please provide full refund as soon as possible....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Umesh nagar dombivali

Please active my id...1570421...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My amount got debited but order was not placed on swiggy instamart and I dint recive a refund it's been a week...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

The delivery boy asked for payment and i payed him online but he said he didn't receive so not to create any problem as he was old i payed him cash and asked him to check properly and pay me back but he haven't paid me yet and i want my money back...even he isn't picking up my call...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered Britannia multigrain bread but received Britannia brown bread and received raw banana's.. pls check the attached image...escalated the issue immediately.. order number- #[protected]...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Few days back ill join swiggy ...still i can't receive my bag and t shirt so many times ill try to call but she's not received...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Order I'd:[protected]
I ordered food from a restaurant via Swiggy It had some missing items regarding which I contacted Swiggy thrice and every time they left coversation. Screenshots are attachted....

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: kakkanad

Website: instamart

Skipping the items from orderes intentionally, whenquestioned, just telling sorry and giving refund coupons...

+10 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

The delivery boy was not able to find the address so the Swiggy executive took me on a conference call and in front of him, the delivery boy started abusing me.

The Swiggy executive name was Pankaj Sharma.
Delivery Boy name - Swapnil Nawar mob no: [protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 2nd floor, No - 194, Akruthi Chambers, Link Rd 4, Stage 2, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 580008

I ordered food on swiggy on 31/05/2022 afternoon around 1:15 pm and i also done the payment of Rs 208 for the same. But swiggy had cancelled my order with out proper intimation to me and i got a message stating that refund processed and will be credited in 4-7 working days. I asked the same to them and i asked them to refund amount immediately because its not my mistake and i also told them i don't any other money to order now, but they are...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered a biryani but the biryani variety delivered was wrong. I asked for refund. The refund I asked to be put in a wallet which can be readily used. However, if I try to claim the refund, the wallet (which I came to know is swiggy money) is asking me KYC and further activation. I asked swiggy how the refund went to swiggy money when I have not activated it ?They do not have an answer. I asked refund to my source account. Now swiggy is...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Behala

My Daily Minimum Gurantee not aded my I'd and a wrong action add my id...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 60/2,, 9th Cross Gurupanpalya BTM 1st Stage, 9th Cross Gurupanpalya BTM 1st Stage, 9th Cross Gurupanpalya BTM 1st Stage

My account is suspended from last week so i request you to please activate my account ASAP..
Jameel...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment