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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 64

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U
user13114
May 10, 2022
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False Advertising

Fake BUY 1 GET 1 coupon scheme, fine print says you actually add 2 items to get a free 3rd one which has to be the cheapest available item on the list.
Its the usual anti-consumer scam, along with countless "discounted" products with slashed prices that actually weren't that high....
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suman5854
from Kolkata, West Bengal
May 10, 2022
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Food delivery issue

I orddr some food from swiggy. the deklivery agant dnt call me .. and they cncld my ordr
and charge 280 rs
i want my refund but thye denied .. what can i do. please help me...
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Ch Vijaya Rani
May 9, 2022
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Swiggy cancelled by order - didnt refund

I have placed order through Swiggy of 808 in Santosh daba, Nacharam, they told the items are not available we’re they did not mention it in menu and payment was deducted. Later Swiggy called and asked me to cancel the order and told they will refund that amount. In Swiggy app the status of refund is completed it is showing and when I check my bank statement it is not reflecting. I spoke with Swiggy customer support, firstly they were very...
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hk aloka stay inn
May 9, 2022
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I placed an order on Swiggy on MAY 8/05/ 2022, for an order value of 587.

Address: no 26 ponniyamman nagar west, sathuvachari, vellore

I placed an order on Swiggy on MAY 8/05/ 2022, for an order value of 587.
order id #[protected]

The order was cancelled due to I available. I was told I will expect a refund within 2 hours. Which I thought was unreasonable because payment back to original method (UPI in my case) should happen instantly. Nevertheless I waited for 2 days and as on today and counting… there is not sign of the refund.

I...
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shivangitanu123
from Allahabad, Uttar Pradesh
May 9, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Stale and inedible cake

Iordered a butterscotch flavoured cake from Cafe Coffee Day via Swiggy.The cream on the cake was stiff and stale, even the cake tasted like medicine and nailpoilish .After one bite i did not continue to consume the cake and contacted swiggy with my complaint.I had chat converstion with 5 representatives and 1 phone call .They said it was a packed food and nothing could be done, I asked for a manufacturing date and expiry if it was a packed...
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JoshuaJack
May 9, 2022
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I didn't received my weeks earnings

Address: Kanteerava studio 1st main 2nd cross, nandini layout, bangalore-96
Website: Swiggy

I have not received my weeks earnings on swiggy please resolve the issue my DEI ID : 1726044...
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Ujwal_Sathugodu
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Refund Processed, but no update and amount not received

Hello Team,

I had placed an Instamart order on Swiggy on the 10th of March, 2022. For some reason, the order was cancelled and I was informed that the amount would be refunded. I was provided a reference number for the same. However, I do not see this amount in my list of active refunds and I never received the amount in my bank account. I have tried contacting their customer care over chat 10 times and every time I get the...
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VigneshR
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Not paying refund for rotten food

I have ordered food in BBQ Nation coimbatore townhall branch. They delivered me rotten, foul smelling food. I have asked swiggy to take my order back and refund my money. All they did was giving me auto response that as per their policy they can refund 50% of the amount. I really wonder why would anyone still pay 50% for rotten meat. Already registered complaint againe this restaurant in fssai....
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Website: SWIGGY

Order id :[protected] Order from bhagat halwai dayla bagh agra-282005 To destination MS market sarla bagh road. Order not delivered, no phone calls nothing but status shown "order delivered". proof of which is the recording of a phone cal....
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Kanika16
May 7, 2022
May 8, 2022
This thread was updated on May 8, 2022
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Order not delivered but they are saying its delivered

Hi,
I ordered a midnight delivery of cake for my family member as a surprise.But as he was not home, I asked delivery boy to keep the order with the gate keeper .The delivery boy did not leave the order but marked the delivery status as "DELIVERED" .Now I have been chasing them for my order refund.No response saying that is not an active order .You should have contacted with in 5 hours time....
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Raviraj Sahu
May 7, 2022
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I did not received proper order.

I ordered for Instamart Groceries, but haven't recieved what I ordered.
So I complaint to them and they asked to wait for 6 hrs and after 6hrs they are asking for more 6 hrs.
They are denying any compensation,
Plz help me.
My Order ID is[protected]...
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Vijaya lakhmi
May 7, 2022
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Order not delivered and not providing any resolution

Address: Hyderabad
Website: swiggy.com

I have ordered from 99 bowls and the delivery is marked as done but the prder has not been delivered the delivery has been marked as delivered at 2:27 pm on 6th may but the agents entry at the security to the society is at 2:40 pm 6th may how can he mark the item delivered 10 minutes before even he entered the community. And when called back to ask the same to the delivery agent he harrased me and behaved disrespectfully. I spoke to customer...
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Sai srikanth124
from Hyderabad, Andhra Pradesh
May 7, 2022
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Food not delivered after 2 hours

Address: Plot no 120 . 1-8-26/8/2a

I placed my order at 12.00 for my younger brother

Order number[protected]

I placed it a near by restaurant which is 500 meters from my house
Delivery person picked my order at 12.15 and he completely vanished. Not lifting any calls neither from the customer representative who called them multiple times.

Is been more than 2 hours and he is starving. Is this why Swiggy is for .
Just...
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S.MAHENDRA PRABU Appu
May 6, 2022
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Packaging and Spillage Issue for Order ID 128617207041

Address: Sarjapur Main Road, Koramangala 1st Block, Bangalore - 560034, Near Sony World Signal & GKP Optical

Hello,

I order food items from Swiggy on February 22, 2022, and the cost of the Food was Rs 655/-, but at the time of delivery, the Food packet was tampered there was spillage. The pack was not good and as per the instructions I have provided all the necessary photos but still, the Swiggy refused to provide me with a refund. The Food was totally spoiled and till now I am requesting a refund but they are not responding to my...
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pranav5577
from Lucknow, Uttar Pradesh
May 6, 2022
May 6, 2022
This thread was updated on May 6, 2022
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Items missing from many orders

Website: Swiggy.com

Items are missing from my many orders from Swiggy Instamart and restaurants orders .no complaints have been taken seriously and no refunds are provided.
Chat with the customer care executive is very bad they don't reply time make your chat hold for hours and complaints are not solved....
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Imran862
May 6, 2022
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My id is deactivated please open my Id

Address: Serampore, Hooghly

I had joined swiggy last year, due to an accident my leg was injured and I was in bed rest. I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1516915 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...
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sakshi1993
May 5, 2022
May 6, 2022
This thread was updated on May 6, 2022
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Refund /order issue

Address: sector-82

I ordered food reveived very bad oil smell, cold food, hard uncooked kulchas raised issue no solustion its been 2 days...
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AnujRane26
from Mumbai, Maharashtra
May 5, 2022
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Charged but item not delivered

Website: www.swiggy.com

We ordered cake on the evening of 1 May 2022 (order no. #[protected], which was provided with a detailed address. the delivery boy called and wasn't keen on delivering the item and kept saying he is not local and would not be able to deliver if its too far. We gave him verbal instructions to reach the place along with sharing of the live location to make it easier for him to navigate. He kept stalling for a while and around an hour later...
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Aditya Dalai
May 4, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Item not delivered to me

Address: M04-115 Ashiana aangan , Bhiwadi , 301019

I ordered from vango restaurant from Swiggy and pre paid for the order And after that the food was not delivered to me as I was not available with the phone as it was on silent mode. Now they are denying And not offering refund...
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Suraj Srivathsav
May 3, 2022
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Account deactivated without prior notice

Hi, Swiggy has deactivated my account without any notice and any specific reasons. I am currently using Zomato only.. can I reactivate my Swiggy account now....
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