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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 62

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S
[email protected]
from Mumbai, Maharashtra
May 29, 2022
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Food Pickedup And Not Delivered

Address: Mumbai

Order picked by delivery partner and Then he never moved while Swiggy team keep pushing me to cancel the order. Swiggy has many incident similar in past but because of their negligence they haven’t put any system in place to handle such issues. The company has been making consumer suffer due to their management doesn’t have a system in place. They need to be penalised for this....
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Subash Ramakrishna
from Bengaluru, Karnataka
May 28, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Delivery executive was rude

I have given an order to Instamart. The Delivery executive was very rude. He was not delivering the items at door step and very harsh in talk. Kindly take appropriate actions.order[protected]....
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K
komal__kapoor_
from Gurugram, Haryana
May 28, 2022
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Stale Food | Rotten Food | Order Number- #135024543207

I ordered food from Swiggy on May 8, it was some fries, burgers and chicken nuggets. Buns of the burgers were completely soggy and the patty was cold and smelly and not properly heated. Not even able to chew it properly. Fries were cold. The chicken used in chicken nuggets literally smelled like it had been left out for days and were very old. My mother started vomiting after eating one piece of nugget just because she wanted to try it. I...
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V
vigneshprabaakar
from chennai, Tamil Nadu
May 27, 2022
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Expired product 25days

I have ordered 2 products in swiggy instamart.. I have received expired Aashirvaad aata. It is expired 20 days back. I really wonder how bad the quality check team in their mart. And how dare they can supply an expired product. And how do they keep expired products in their mart. This is really unfair. The order number is[protected]. Order placed on 27th May2022....
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U
Utkarsh_patil
May 27, 2022
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Food Delivery Cancelled No refund

Address: Rama Nagar, Nagpur
Website: Swiggy

I ordered a pizza worth 321/- today. While i was waiting for the order, swiggy cancelled the order citing they tried to reach me multiple times. I received a message from swiggy that they are unable to reach at 2:40 Pm. I started to call at 2:41 Pm. Then they cancelled the ordered and also mentioned that no refund will be provided. I have not received any call from swiggy only the messages as mentioned above. Attaching screenshots. Order...
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S
Sadyam Aftab
May 27, 2022
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Can't login

I cannot login with my registered mobile number as it is saying that mobile number already used in 6 months.....
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S
Sree Kumaran 1
May 27, 2022
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Delivery Person Did Not Deliver

Deliver partner pick up the food and went to his home. And he didnt pick my call as well as swiggy customer care call....
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R
rameshsinghchauhan555
from Hisar, Haryana
May 26, 2022
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Money got deducted but no order placed.

Hi I have ordered from instamart, payed via Cred through my Credit card, my account has been debited with the amount but on swiggy it is not shown as transaction history and also order has not been placed, no history regarding the order is seen on the application...
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Pranjal Parnerkar
May 26, 2022
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The refund coupon is not working

I had ordered from a restaurant (order number[protected] and the service was faulty. They forgot some of my orders. I informed customer care also with pictures. They then gave me a coupon worth 80rs and they said I can use it for my next orders.

After 2-3 days when I wanted to order from some restaurant from swiggy i tried using the code but it was not working. I tried contacting the customer care regarding this and they...
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V
verma7816
May 26, 2022
May 29, 2022
This thread was updated on May 29, 2022
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Sir mai fir se aapk ki swiggy company mai kaam karna chahta hoon

My account has been temporarily blocked
I'd: 700472
Please open...
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A
Amisha M
from Bengaluru, Karnataka
May 26, 2022
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Refund is not credited to my account

Website: Swiggy

On 8th May I had placed an order and cancelled which costs 676 it is 26th May and I didn't receive my refund yet I have visited the bank and the statement doesn't shows that there is a refund done from Swiggy this is so frustrating to keep roaming around for my own money...
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A
AhujaRiya
from Gurugram, Haryana
May 25, 2022
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Order id 136468393700/Need my refund back

I ordered 3 items from swiggy with order id as[protected] on 24 May 2022 and one of the item was missing choclate mousse even restraunt accepted that they missed to send the order and told me that swiggy didnt even contacted with them. Swiggy is telling they investigated and they can just forward my feedback and cant compensate. But I need my amount back....
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S
Sanjeet Gautam
May 25, 2022
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Not delivered my order by swiggy genie

Address: 1390, silver city greens, Zirakpur

I contact swiggy to deliver some of my stuff by their genie service. Swiggy guy came n picked up my stuff and left for the delivery. His name was also displaying in swiggy app. After 20 minutes another guy came n asked for my stuff but i told him that someone from swiggy came n picked up the order but now nobody is answerable for my product as it was not delivered. I have contacted many times but found no solution. Its a big threats if someone...
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D
DJbravo
May 25, 2022
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Got Expired Product from Swiggy Instamart !

Order No #[protected]

Product Name -
Organic Moong Dal by Organeekz

I ordered " Organic Moong Dal by Organeekz ". I was about to use it, But when I saw the Manufacturing date, it is written 23/12/20. And Best Before date is 22/06/20. How's this even possible. There's no clarity about manufacturing date & Expiry date. So how can I eat this product ! I'm totally shocked.

Please refund...
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A
akashlll
May 25, 2022
May 25, 2022
This thread was updated on May 25, 2022
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Forcing me to activate Swiggy Money

I ordered a biryani but the biryani variety delivered was wrong. I asked for refund. The refund I asked to be put in a wallet which can be readily used. However, if I try to claim the refund, the wallet (which I came to know is swiggy money) is asking me KYC and further activation. I asked swiggy how the refund went to swiggy money when I have not activated it ?They do not have an answer. I asked refund to my source account. Now swiggy is...
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A
Adhila M Arif
from Thiruvananthapuram, Kerala
May 25, 2022
May 25, 2022
This thread was updated on May 25, 2022
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Order not made after payment

I have made the payment for an order but they havent placed the order....
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S
Sapbisht
from New Delhi, Delhi
May 25, 2022
May 25, 2022
This thread was updated on May 25, 2022
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Payment deducted from account but order not placed

I ordered from instamart swiggy and made the payment from Google Pay. The payment has been debited from my account and Ive received the message from my bank account. But instamart has not placed the order neither it shows any order history....
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L
Legendary Bot
May 24, 2022
May 27, 2022
This thread was updated on May 27, 2022
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Received different food item

Such a fraud company, I ordered rockin roll from pizza hut on 24th may, when the delivery came... I received chicken pasta... I called the restaurant but they didn't picked up, I complained about it to swiggy customer care... Those people are so disrespectful without solving my problem, they closed the chat seconds after taking about feedbacks and stuffs... Which are basically of no use... Tho it was just 150 rs, but these guys didn't even...
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S
shivaay.sengar
from Bhopal, Madhya Pradesh
May 24, 2022
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My order has not delivered but I received a message saying order delivered.

My order has not delivered but i received a message saying order delivered.when i tried calling the delivery executive he didnt pick it up and then blocked my number. i made a online payment of worth 265 rs. Kindly look into it and PROVIDE MY REFUND AS SOON AS POSSIBLE.
also, this is the second time this has happened, now i have to say that the swiggy is not safe anymore.
i am attaching the screenshot of the order that i did...
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O
Om Gamit
May 24, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Order not placed but money deducted

Hi om here, i try to order food from swiggy, money deducted but order didnt place, and also there’s no customer care or helpline number in app...
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