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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

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Updated: Mar 26, 2025

Complaints 545

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23

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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

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Bus driver hit bike very badly

The bus conductor does not know how to talk.

did not receive change from tmt conductor(mulabaug no. 307685006600017)

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gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 14

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Address: TMT THANE BUS STAND 400606 thane west

Bus comming very late and not to right time, all tmt help very badly, morning all people are going to job but all day and all time going very late to job, resoun is 16 number yeoor village bus not come to morning at the time and very bad behaviour to all tmt helper strictly Action and please 16 number bus extra transport to this root POKHRAN ROAD NO 2, am daily late my job because bus again and again cancel and not come so am daily late my...

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Address: Borivali to Thane

Dear TMT public bus transport services, as a regular passenger I observed, 1.Bus are reached late at Borivali station due to traffic or any else. 2. Bus Drivers and Conductors behave as owner not a public servant
3.Bus meaningfully park away from stop
4.After full crowd gathered Bus not depart on time, Drivers and Conductors unite and bus late depart from station they were total aware but careless towards their duty and didn't...

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Address: Thane

Hello sir/mam

It’s very disappointing to inform you that,
Today I was travelling with our city transport bus, I have taken bus from patlipada, Hiranandani estate
I have taken ticket from patlipada to Thane station east (kopri)
Till teen Hath Naka almost every passenger has been alighted from the bus,
Only me and one Young girl was travelling in bus, from teen hath to thane station, The young...

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Tmt bus service from thane to highland, manorama nagar, kolshet, Runwal is very very poor. People stands in que for almost half an hour whereas within same time periods there are total 6 to 7 buses passes for vrindavan society even though its go empty without public. At evening time its really very hectic to stand in a que for half an hour. Its really a harrassment. Please look into matter....

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The frequency to bus stop no.3 is very less. During peak hours there is big queue. Bus stops with lesser public the bus frequency is more. For lokmanya and kisan nagar its nominal. Plz increase the frequency of buses to this stop i.e. no.3 thanks...

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The bus frequency at bus stop no.3 is nominal. Bus are at a frequency of 30-45 minutes. Other bus stop though less crowded buses can be seen one after another just 3-5 minutes. But for lokmanya and kisan nagar less buses. Kindly increase the frequency during morning peak hours. Thanks...

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Address: Lodha Luxuria Road, 1001 Cl B

Hello i am passenger of bus no 112 that is lodha complex. There's is no certain fixed tine for this 112 bus, in morning till now there's this bus which is coming at 6-40 am and now suddenly it shifted to 7.00 am clock there are so many passenger's whom took this bus every day, for us its very problematic. Plz look into this matter and start this bus at 6-40am .requesting youuu! Thank you...

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Address: Thane

COMPLAINT AGAINST BEST BUS DRIVER (BUS NUMBER- MH 01 LA 6333)

To
The General Manager 26th August’21
BEST Services
Mumbai
Dear Sir,

Request you to draw your attention towards the accident caused due to rash driving by a BEST bus driver on side lane opposite to D Mart – Kavesar, Thane at around 8.15 PM on 26th August 2021. The details are stated below:
1- I was in my...

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Address: Jaybhawani Nagar wagle estate Thane west

Hello
I am leaving at wagle estate jaybhawani Nagar. Everyday I am transporting from jaybhawani Nagar to court naka early morning 5.45am but bus is not available on the rime somtime we are waiting 30min also. Wagle agar management and thane station management is not doing work properly. Please I request to you interfere with both management.
Thank you...

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Address: Shilfata bus stop

Website: lalit.ghanekar1@gmail.com

Shilfata stop la diva stb to thane stb buses thambavt nahit. 3buses gelya seat khali asun sudha bus thambavlya nahit....

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Address: माजीवडा, शिवदर्शन अपार्टमेंट

हॅलो,
मी तुम्हाला सांगू इच्छितो की माजीवडा गाव येथील बस स्थानकावर सकाळ सुमारास 2 बस येऊन थांबतात पण ते 9:50 ला निघतात व महानगर पालिकेने 1 ऑगस्ट पासून सुरवात केलेल्या 113 नंबर...

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Address: A- 328 sarita, prabhat industrial estate, western express highway .near dahisar toll naka dahisar east

I had been travelling from vehicle no 0462 .on date 03.08.2021 and some how forget my wallet on seat . bus route no 65 time started around 11:30 and reached borivali at 1:00 pm . please ask conductor for the same.

Contact Details: [protected]...

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Everyday/time I come to kalwa naka there are hardly 2-3 buses every hour to diva/mumbra and they also don't stop at kalwa naka because of the rules of travelling in pandemic. bus travellers who can't afford to travel in rickshaw everyday are facing this problem a lot and are frustrated.
I humbly request you to take some strict action against these bus drivers or increase the number of buses to diva/mumbra to ease the tension for the...

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I am working at gokulnagar near castle mill. it is very difficult to travel from lokmanyanagar to Gokul Nagar because very less frequency in buses for these route.even lokmanya nagar depot staff are not responding properly.Increase the frequency of buses for this route even for office timing....

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Address: Bhiwandi

Bus no 88 plate no MH04 HY7627
Dear TMT team,
It's a matter of concern the way bus conductor are behaving with public. Today it happened with me daily I used to see with others. So why public is suffering with this kind of rude and ### behaviour of conductor the story is I was traveling from Gopal Nagar bus stop Bhiwandi at 10:40 am to Mulund check naka he given me note which was not in good condition when I said to exchange...

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Address: Bhiwandi Gopal nagar

Bus no-88 time 10:40 at Gopal Nagar bus stop he was not wearing badge so I don't know his name. He was thin short heighted.when I told him to exchange the note was not in good condition so he blamed me that I torn then he talking very rudely and using very bad word that gutted my sentiments and when I asked to driver about his name he said I don't know. They do the same with women's also I saw in daily travelling.
Please take an action.br...

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Address: Unnathi greens

Mi unnathi greens chi rahvasi asun mi roj kapurbawadi bus stop la 7.00 pm pasun ubhi aste bus no. 61 sathi. Ti yete 7.35 pm chya aas pass. Ani gammat kay tr driver bus ubhi karat nahi ani jari keli tari seat naslyamule punha bus madhun khali utarvatat. Ka tr standing allowed nahi. Fine lagto mhane ladies conductor 10000 rupaye. Mala ek sanga pudhchya stop la manpada chya 5 te 6 jan aramat utartat, mg hya lokkanna eka la standing ghyayala...

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Address: Diva shilphata Shilgaon

Bus number MH 04 EP 0818 started from Thane rly station to Diva at 8:20 pm . Since Rear door was closed other supervisor asked me to get into first door, when I tried to get in the bus driver immediately closed the door and I got stuck in between and got hurt. Again I went back and got in the door driver instead of saying sorry got into argument when I tried to make him realise he was not ready to listen other part is he allowed many customers...

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Address: kharegaon kalwa

Dear Sir,

This is to inform you that there is no TMT Bus Service from Kalwa Railway Station to Places like Kharegaon, Parsik Nagar Kalwa Naka Etc People have to travel from Thane Railway Station all the Way to this mentioned place which indeed take lot of time in travelling. So this is to urge/request to start bus service from Kalwa Railway Station to above said places to ease transport.
Also share rickshaw take advantage...

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Address: Shivaji chowk Bhiwandi

I'm from bhiwandi and work at majhiwada thane, I'm daily up down TMT but BCZ I'm Shivaji chowk Bhiwandi so I cache TMT daily basis, today I'm when I stair up front of driver side( due to back side door closed 🔒 ) with blue jumbo Cary bag ( in bag some college 5/6 book) driver Sayed to me "AYE PRIME MINISTER DEKH KE CHRDH" mai kuch nahi bola age chala gaya mai bolta bhi key, mai to khud sock me tha, ki usne muje ayesa kiu bola mai na chasma...

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