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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

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Updated: Mar 26, 2025

Complaints 545

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23

Unresolved

522

Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

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Bus driver hit bike very badly

The bus conductor does not know how to talk.

did not receive change from tmt conductor(mulabaug no. 307685006600017)

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gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 16

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Address: Khaseli toll Naka

Dear Sir,
Pls start bus services from Thane Railway station (up side) to Kalher or Khaseli toll naka. As currently bus services available from Sidco but not much frequency and also buses are not in time. So there is lot of people travel they getting problem for limit buses, this result to crowded buses. There is no social distance maintain.
Also there is one more problem, that current bus route getting very heavy traffics...

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1)No service of bus between thane to Manorama nagar on regular basis .
2 )no time table provided by TMC when asked on above route
3) please run bus one this route on regular basis...

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Address: Bhoomi Acres, near Hiranandani Estate, Thane (w)

According to the given time table for the bus no 52 ( thane - Bhoomi Acres) from Bhoomi Acres timing of bus are 7:05 than 7:30 than 7:55..I am standing at the bus stop since 6:55 and now it's 8:30 not even a single bus has arrived..its disturbs the entire routine.. please look into the improvement for the same...

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Address: Teenhath naka , ThaneW

Please start the last bus of mulund to narpoli which comes on teenhath naka at 11:15pm . Nowadays it is not coming daily so please start that bus daily....

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Address: bhiwandi shivaji choke 421302

Ticket master bahera hai ek stop ka ticket manga to do ticket diya jb use bola do ticket nahi hai or pese return mange to pese dene se mana kiya or bol ta hai nahi dunga jo kr na hi karo
ager tum log complaint accept nahi kiye to bhiwand me bus ane nahi denge Bhiwandi shivaji choke 7:20 tmt bus...

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Address: Hari niwas circle, Thane West

The TMT bus driver was very negligent while driving the bus. I met with an accident where my scooter was waiting as there was traffic near hari niwas circle Thane West. The driver came from behind with speed and dashed my scooter and me which was waiting for the cars to pass. I have injured my leg due to this. I request you to take proper action against them as due to their negligence a person can die....

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Regularly facing problems for irregular timings for tmt buses especially for bus route no 110 & 122 for bus route vasant vihar to mulund...plz look into improving the same...

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Address: Nirmal Apt, Old Mumbai-Pune rd, Near Dagadi School, Charai, Thane (W) 400601

Dear Sir,

I Mrs. Shraddha Dinesh Inde, resident of Nirmal Apt, Old Mumbai-Pune rd, Near Dagadi School, Charai, Thane (W) 400601 would like to lodge a complaint regarding insufficient water supply in our area since last one month.

Since 1 January, 2021 the water supply is been reduced to less than 1 hour. It makes us very difficult to mange house hold work and other tasks. It also very challenging for the senior...

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Today I went for my college, I reached the bus stop near railway station, I reached there at 2 :03 pm for khidkali bus then I asked bus conductor when it will come..he replied with a very rude words that we will inform you when it will come...we said okay..there was a unknown leady with me there who is pregnant and also along with her daughter she was waiting there till 1 30 pm approximately.
I again went to the conductor to know about...

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Driver not halted buss at shailesh nagar mumbra stop rhough buss was empty and had standing space available...

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Bus driver not the bus on stop even less people on stop they directly move on it's happen in many times we are facing issue stop like power house, pipe line, swayam siddhi clg stop and also sai baba in bhiwandi so plz take action on this complain and improve your TMT bus service v...

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Address: Mulund railway station tmt bus stand

Hi sir I was wating for 110bus for upwan in mulund St bus stand 9.00am, 21/12/2020 as bus has came 40min before the time v ware wetting for bus, as all people ware wetting, my request is pleas allow the people to set in the bus as v r standing fo 40min, as bus is at bus stand so y v can not settle in bus, y u r employ is eating in bus and v people r wetting out sid the bus, pleas try to allow people to settle in bus by the time bus is at...

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Dear sir/mam
I would like to say that we have faced many problems to traveling from mulund to Bhiwandi, after 4:00 pm it is very difficult to get a bus for Bhiwandi.
Many busses come but only for Bhiwandi-Kalyan Bypass.
How can we travel like this because of we are already tired on duty.
I hope you will look at this matter as soon as possible.
Thanks & Regards
A traveller from Bhiwandi...

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At Brindavan bus depot, driver parked bus rashly damaging the car at 9.45 am. But when questioned, he was very rude and over smart and has asked to complain in the attitude that nothing will happen to him. Bus number MH-04 KF-1754. The driver of MH-04 KF-1751 interfered without not knowledge in between and provoked argument using abusive language. Bus drivers being government employees have attitude that wrong things are allowed for them....

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10.15 च्या दरम्यान खारेगवला येणारी no. 88 ची बस गेले चार दिवस थाबवत नाहीत....

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There is no bus from Pawar Nagar to Thane Railway Station from 5:20 am to 6:20 am on November 25, 2020. This is causing a lot of inconvenience to the passengers...

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Address: Boriwali weat

I am at Thane station waiting for Boriwali Bus since 6.15pm now 7.45 pm there is no Bus in between there is 3 bus gone for Mira road why this is happening no board or number on bus

Wat is gap between to bus for Boriwali don't know... If I ask service person here they replay you can get down at kashimira and go by another bus why you waiting ... Is this a joke or what

What should we dow...

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दिवा ते ठाणे बस असताना देखील कळवा पर्यंत च सोडतात आत्ता शील फाटा इथे 3.30 तास झाले उभा आहे आत्ता पर्यंत 10 दिवा बस गेल्या परंतु एक सुद्धा परत आली नाही पाठीमागून गेलेल्या वाशी...

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Dear Sir,

I am writing to you to lodge a complaint against the BEST Bus driver of MH04-HY-1764 who hit my car today on 20 Oct 2020 at 15:09 Hrs. Location- Near My Jio Store, Shop Number 09, Ram Nivas Marg, Navpada, Mahatma Gandhi Road, Thane West, PIN 400602

My car was stop & was at zero speed when BEST bus driver of MH04-HY-1764 banged my car badly. I clicked the photograph of the bus & Bus Driver & Conductor.br...

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Address: Mahapalika Bhavan, Chandan Wadi, Pachpakhadi, Thane, Maharashtra, PIN 400602.

Website: www.thanecity.gov.in

I was travelling in TMT bus vide regn. No.MH04 MY 7023 from Mira Road to Thane at 11.45 am.
In spite of bringing in the notice of conductor, that two person are sitting together on one seat, he did not bothered and reacted rudely with me and my colleague.
He angrily reacted saying, "tum tumhara kaam karo, humko mat sikhao".
Please find the photos attached herewith.
Kindly take necessary actions against him....

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