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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in
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Updated: Mar 26, 2025
Complaints 545
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23
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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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12
gps tracking of moving tmt buses is now stopped.
9
TMT Bus Conductor restricted me using my TMT bus pass
6
No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 18

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C
Chetan Bontra
Jan 27, 2020
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fined without any fault.

Address: THANE, Thane, Maharashtra, 400610

INCIDENT IN BUS NO: 7919 DATED : 27/01/2020 TIMING : 10:00 AM

Myself Mr. Manoj Mishra, boarded bus No. 7919 at 09:00 AM morning from Vasai Range office station. We were standing in bus and waited for conductor to come to us for allotting ticket. Due to crowd we could not go to conductor. Ticket checking officer boarded bus near Naigaon station and checked for tickets, we conveyed that Conductor has yet not come to us for ticket...
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Kavach Shah
from Mumbai, Maharashtra
Dec 29, 2019
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did not receive balance money from tmt conductor

I traveled via tmt bus no. Mh04-ep-778 from thane station - talao pali on 25th december at 1.03 pm. The ticket cost was rs7. I paid conducter 200 for which he was suppose to pay me 193. He paid me rs 93 and told that he would give rs 100 afterwards. I got down on my stop with out collecting the money & the conductor also did not pay the remaining balance. I am enclosing the ticket details. Please help me to get rs.100 back....
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Sairaj Padwal
from Mumbai, Maharashtra
Nov 17, 2019
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crashed my still parked bike

Address: Thane pachpakhadi, Thane, Maharashtra, 400601

On cidco road thane opp thana college (Bedkar college) my bike was parked beside a tempo. Tmt bus driver of mh04g.8083 between 10:45-11:00 am just crashed my still parked bike and i had to bear the entire loss for this i need compensation from tmt or the bus driver. I have attached the pictures below of the bus with no and my crashed bike too.
It will be great if you could atleast bear the compensation for loss occured on my bike.1500...
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S
Sairaj Padwal
from Mumbai, Maharashtra
Nov 17, 2019
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crashed my stilled park bike on cidco road thane west

Address: Thane, Thane, Maharashtra, 400601

On cidco road thane opp thana college (Bedkar college) my bike was parked beside a tempo. Tmt bus driver of mh04g.8083 between 10:45-11:00 am just crashed my still parked bike and i had to bear the entire loss for this i need compensation from tmt or the bus driver. I have attached the pictures below of the bus and mh crashed bike too.
It will be great if you could atleast bear the compensation for loss occured on my bike.1500 rs...
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S
ScienceBrainz
from Mumbai, Maharashtra
Nov 11, 2019
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fooling people with fake fare!!

Address: Thane, Maharashtra, 400615

Greetings,
I've been travelling with tmt buses for a very long time. Recently i started travelling in ac bus.
I happened to travel in ac bus no.65 (Mh04-ep-459) routed borivali on 11th nov 2019 around 20:53 from anand nagar to kasarvadavli (Only two stops) and when i asked conductor to provide me ticket to ksarvadavli, he instead provided me ticket to shriram hospital (Two stops ahead) and charged me rs.20 just for travelling...
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M
Manoj Bhasare
from Mumbai, Maharashtra
Nov 9, 2019
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lost of company identity card

Address: Bhasare Niwas House no 33 Kolshet upper village Thane, Thane, Maharashtra, 400607

Dear sir,
While travelling in tmt bus i lost my company identity card today morning as on 09.11.2019
Details are as below:
Bus route : kolshet gaon to thane station
Bus no. 98
Time 7:45 am from kolshet date 09.11.2019

Request you please give my company identity card if recovered or submitted in your custody by any passenger or staff.

Thanks,

Regards,
Manoj...
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N
Niraj Jamdade
from Mumbai, Maharashtra
Oct 25, 2019
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tmt bus yeoor village

Address: Yeoor Hills, Thane west, Thane, Maharashtra, 400606

Hi,

We are facing problem regarding yeoor tmt bus. Normally the bus travel yeoor village to thane station. But last 3 week time between 10.00 pm till 11.00pm bus travel yeoor village to anand nagar depot. So we are unable to reach thane station. I have already made compliant for same.in spite of making complaint, no action till date. Hope the problem will resolve soon....
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N
Nishad Chitrasen
from Mumbai, Maharashtra
Oct 11, 2019
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unauthorised charge

Address: Thane west, Thane, Maharashtra, 400615

Hi,

I am traveling from garib nager to borivali station today at morning 7:15. I catch tmt 66 number bus from garib nagar. For ticket of 23 rs i am given 105 rs to conductor. He just returned me 80 rs. I ask him remaining amount of 2 rs. He told me let me check he count all his money. He told me money as per amount showing in device same. He just having 1 rs extra. I argument with him but he didn't return me amount. Check...
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I
ISHWAR Rj
from Mumbai, Maharashtra
Oct 9, 2019
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about pregnancy ladies reserve seat

Address: Voltas gate, Thane, Maharashtra, 400606

I m ishwar rajguru complaining about the ladies special seats,
Normal ladies says they not right here 'give pregnant women preference'.
Maharashtra parivahan mandal providing special seats for pregnant women, and there are so many women's need a special seats in tmt buses for going civil hospital,
This is my humble request for tmt service please give the first preference for pregnant women...
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P
Pragati Sankhe
from Mumbai, Maharashtra
Sep 26, 2019
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bus conductor asking to get down of bus

Address: Thane, Maharashtra, 400603

This is very humiliating thing. I am travelling from Borivali to Thane in TMT 65 Bus No. MH04 EP354 timing 7.10 . I asked for ticket it cost 65 Rs to my stop. I gave 500Rs. Conductor suddenly asked to get down of the bus or give exact ticket amount. I was not having any change. I pleaded to him that I was not having change then literally he asked to get out bus and catch next bus. Very arrogant talk. By hearing this people around also startled....
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S
Sanjay Waman Sonawane
from Mumbai, Maharashtra
Sep 13, 2019
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regarding harsh driving of tmt ac bus driver bus no.65

Address: Jaunpur, Uttar Pradesh, 421503

This is regret to inform you that, drivers appointed by you is so harsh. I have experienced it on 13th of september 2019 @ near waghbil bridge that driver of bus 65 ac bus no. Mh04ep0405 around 1.25 pm came from borivali to thane kopari is driving so harshly that he is not thinking about the passengers sitting inside bus as well as person sitting in the vehicle he just have to complete his trips only. This is my humble request please look...
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N
Nandita. Shivasharan
from Hyderabad, Telangana
Sep 12, 2019
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irregular bus services

Address: bck bandra east., Mumbai City, Maharashtra, 400051

I m a regular passenger of bkc to thane 126 tmt bus since last 3 years. Till august 2019 buses were giving awsomest services but since 1st september 2019... 5.30 pm bus starting from bkc is not coming in time at bkc. It comes at around 6.30 and reaches thane at 10pm. I m aware of mumbai metro work and traffic due to this. But it is not that metro work has started from september 2019, that the bus is not coming in time.
I request you...
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J
jayeshsawant5151
from Mumbai, Maharashtra
Sep 11, 2019
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bus number mh -04 hy-7621 has dashed me from behind

The bus and i passed from the toll naka at the same time towards mulund.
The bus driver was very fast even in such a crowded place.
As he saw the police barricade he went super fast to cover it and dashed me from behind.
Who is responsible for this kind of driving and loss of my property.
I am sending you a video of the incident and also the photo of the damaged car.
I was luck that the impact was from back....
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K
kevin xaviers
from Mumbai, Maharashtra
Sep 10, 2019
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about a bus driver

Address: Thane, Maharashtra, 4000601

So i am at the hariniwas circle bus stop waiting for the bus to come, saw a bus approaching
But it did not stop. Just went pass me.. It was 10.05pm a small tmt bus (The new mini one). This is the 2nd time this incidence is occurring. Unfortunately i couldn't note the number of the bus. It was heading to thane station west. I hope this reaches out to the right person coz as i said it's happening for d second time at the same stop!!...
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K
KPrajakta
from Mumbai, Maharashtra
Sep 9, 2019
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arrogant bus conductor

Address: Thane Maharashtra, Thane, Maharashtra, 400610

I got on this tmt bus mh04 hy1749.
My ticket cost was 21 rupees and i had exact 20 rupees and 100 rupees note, however i didn't had any change with me inspite of checking several times in my bag. The conductor started mentally harrasing me for 1 rupee. I had already paid him 20 rupees and later gave him my 100 rupees note to which he denied to return the 99 rupees and asked me to collect the remaining amount of 99 rupees from thane...
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S
Sukhada05
from Mumbai, Maharashtra
Sep 3, 2019
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misbehavior of the bus conductor

Address: Thane, Maharashtra

I was travelling from Thane east station to kasarvadavli on 02/09/2019. Upon asking for a change of Rs. 500 the bus conductor starterted shouting and charged additionally for one bag. Very misbehaved bus conductor. Kindly take action required action against the person.
Bus details:
From: Thane east stn to kasarvadavli
Time: 5.36 pm
Bus no. MH04EP458...
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P
Psingh0990
from Mumbai, Maharashtra
Aug 14, 2019
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57 and 58 buses are not available - waiting time is 1-1.5hrs

Address: Thane, Maharashtra, 401107

Hi

I would like to bring to your notice that bus number 57 and 58 (Mira road to thane) are normally not available from 11 am till 12.30 pm. This is now happening on daily basis. Nor it is rain neither traffic. We observed that buses are available and standing for long time on depot and hence delay. Please look into this as daily commuters are suffering

Thanks!...
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A
art123
from Bengaluru, Karnataka
Aug 8, 2019
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reading bus no 62 (brahmand) bus delays

Address: Thane, Maharashtra, 400607

Dear team,
We have face lots of issues while traveling as bus used to take 30 to 40 minutes gap after each bus. Due to this crowd for one bus increases hence more people used to go by standing.
In every bus there is rush its really difficult to travel. And in rush time go by standing from thane to bramhand it require 40 to 45 mints please thing on it how people traveling. It only due to not having prper management and because...
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S
Samrata
from Pune, Maharashtra
Aug 8, 2019
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tmt 126 - rbi (bkc) - hiranandani estate bus of 5.30pm

Address: BKC Bandra Kurla Complex, Thane, Maharashtra, 400600

Tmt 126 - rbi (Bkc) - hiranandani estate bus - 5.30pm

Authority - its been observed since almost a month that - tmt 126 ac bus which starts from rbi (Bkc) - hiranandani estate bus of 5.30pm skip the mtnl stop bkc because of which i am taking 6'0 clock bus which comes around 6.35 - 40pm at the stop... Is this bus of 5.30pm stopped functioning from last one month? Please confirm.

Its very tiresome to reach around...
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H
Hrishi Dere
from Mumbai, Maharashtra
Aug 8, 2019
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illegal parking of autowala by tmt watchmen

Address: Thane, Maharashtra, 400606

Incident location : lokmanya nagar bus depot.
Incident time : 21:24
Incident date : 8 aug 2018

Illegal parking of 9 autowala regularly parked their auto with the permission of bus depot watchmen. It is find out that watchmen took money from them to allow them park their auto inside bus depot. On asking about parking watchmen said the parking is of staff members. Please immediately take an action on this matter...
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