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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in
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Updated: Mar 26, 2025
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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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12
gps tracking of moving tmt buses is now stopped.
9
TMT Bus Conductor restricted me using my TMT bus pass
6
No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 19

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C
Centelia
from Mumbai, Maharashtra
Aug 8, 2019
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non performance of duty by conductor and argue in bad language

Address: Acme Ozone, Manpada, Thane, Thane, Maharashtra, 400610
Website: TMT buses

The azad nagar bound bus at 10.45 from station was packed. When i told the conductor why you allow people other than those in line first, he tells rudely ' me kahi nahi karu shakat. Tumhi office la complaint kara' and briged further with me. I was in line for half an hour and did not get seat because he allowed others to enter. फुकटचा पगार देता तुम्ही कामं कोणी करत नाही...
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Anushree Thakare
from Delhi, Delhi
Aug 6, 2019
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rakhiv jage chya navakhali kahi pn lihinya babat

Address: Thane, Maharashtra, 400610

Bus jevha depo mdhe astat tevha laksh theva. Jevha tya seat vr ekhadi mulgi kinva bai basel tevha tila kiti laj vatel. Mala suddha vatatey. Conductor ani driver tr bus madhech astat na te suddha baghtat. M te ka nhi kahi bolat?? Kinva kahi action ka nhi ghet?? Jari te nastil bus mdhe pn jevha te yetat tevha tri disatch asel na m tevha ka nhi kahi kart??...
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P
Pritam Ramesh Jain
from Mumbai, Maharashtra
Jul 20, 2019
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bus conductor misbehaved

Address: Thane, Maharashtra, 400080

Mh04 ep 740one conductor misbehaved and abused me which caused mental tourture while boarding the bus from mulund dumping road onroute to bhiwandi bus at 11.15 am on 20th july 2019. The young cunductor having wheatish complexion with slight beard bisbehaved and threaten me to get out of the bus. How dare he say that. I want strict action against him.
He is suppose to be on contract....
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P
PRATYUSH KUMAR132577
from Mumbai, Maharashtra
Jul 12, 2019
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damaged road due to no maintenance cause huge long traffic at bhiwandi nadinaka shelar wada road

Address: 421302

Sir,
A huge big traffic is occuring at nadinaka shelar bhiwandi to borpada ambadi wada road only due to completely ruined road/ completely damaged road due to no maintenance of road.
People are facing extreme problem due to this because it is 18*7 days traffic. Request to look into the matter and help in resolving this issue.
Thanking you
Pratyush...
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K
Kaus777
from Mumbai, Maharashtra
Jul 12, 2019
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tmt bus anand nagar thane bus route number 64

Address: Anand nagar bus depot thane, Thane, Maharashtra

Date 11 july 2019. The tmt bus going to anand nagar does not stop at designated bus stop muchhala college and vijay garden bus stop inspite having passengers taken ticket for these two stops. The bus purposely change the route and take shortcut from wagbill naka to the anand nagar depot every day in night. Note they take this route for their own convenience so that they can wind up their duty asap and not for passengers convinience.
The...
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D
Deepak Sakhare
from Mumbai, Maharashtra
Jul 4, 2019
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delay in buses in pick hours from kharegaon

Address: Kharegaon, Kalwa, Thane, Maharashtra, 400605

Dear sir/madam,

1. Buses don't come on time to kharegaon, due to which buses are delayed to leave from kharegaon and their are heavy crowd gathered to travel from 1 bus.
Buses get full packed in kharegaon itself, due to which passengers who are traveling from dattawadi, sahyadri, manisha nagar and kalwa naka are effected.

2. Buses don't come on time and controller tell us the bus timing.
Question...
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S
Subodh Virkud
from Pune, Maharashtra
Jul 3, 2019
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not stopping 88 no bus at pimplas stop, bhiwandi s

Address: Pimplas, Thane, Maharashtra, 400042

Pls find attached photo of pimplas bus stop which is in Mumbai nashik highway. 4 days I m facing problems TMT 88 nos bus driver not stopping in this stop even hand showing by customer. They show not seen as we are suffering this problem daily.

This is to request you kindly take strict action against this driver and customer.

Regards
Subodh S Virkud
[protected]...
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B
Bijaychoudhury
from Mumbai, Maharashtra
Jun 29, 2019
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route no:92

Address: Thane, Maharashtra, 400608

Hello sir/madam,
As per schedule (Tmt) the bus should start from runwal garden bus stop of its 1st trip to thane station by 6.55 am followed by 6.55 am. My complaint is
Since 45/50 days not a single bus came in the scheduled time of its 1st & 2nd trip i. E 6.35 am & 6.55 am.
As i have inquired with the visiting supervisor at runwal garden bus stop he gave me following bogus information (As follows)
1- the driver...
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S
Sumitkumar211
from Mumbai, Maharashtra
Jun 28, 2019
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fooling public regarding bus time, bus no 112

Address: Thane, Thane, Maharashtra

I want to complain for bus no 112 lodha paradise to thane railway station. It was noticed by me that bus leaves on time from lodha but when at the time of home return bus was not maintaining it's scheduled time as per tmt. Tmt making fool to public and i was waiting everyday around 1 hour for bus but time of bus in every 25 minutes is scheduled by tmt, please see to it and do punishment to tmt staff by resignation there are lots of capable...
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A
Anilpanda411
from Mumbai, Maharashtra
Jun 27, 2019
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getting off from the bus forcefully.

Address: Near Shani mandir Manorama Nagar kolshet Road sandoz baugh Thane West 400607, Thane, Maharashtra, 400607

I travelled in bus no:62 on date 27/06/2019 from rmall at 9:24 am, after travelling some distance i buyed the ticket... For thane station, the conductor was not giving... Ticket to me saying that you had buyed the ticket late and... Also he force fully get off the bus... @ vidyapith bus stop. When i resist to take off from the bus he made the bus to stop. And said if i don't get from the bus he we will not start the bus.. And also used vulgar...
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K
Kiran R Jagtap
from Mumbai, Maharashtra
Jun 26, 2019
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but not stopped on ambika nagar bus stop

Hi Team,

I'm Kiran working at corporate office - Ashar IT park Thane. Everyday I leave by 9.00 or 9.30.
And travel by TMT bus to mulund from Ambika nagar bus stop..

I have observed many times on this bus stop bus driver not stop buses...even after raising or waving hands. Today I was standing at bus stop and one bus came from lokmanya nagar (Bus no. 102) and I waved hand to stop bus. Before I get in to...
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S
Suraj Panigrahi
from Mumbai, Maharashtra
Jun 19, 2019
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bus skip the vasant vihar bus stop (bus no - 12)

Address: Dharmveer Nagar tulshidham vasht Vihar thene, Thane, Maharashtra, 4000610

The bus no. Is 12 and Bus skip the bus stop around 1.06 PM Date :- 19-jun 2019. Bus speed very fast and it's don't stop at vashat Vihar stop. We wait for long time for bus.i don't have any photos.

Its happened frequently take the strict action about some. Why it's happen ?? What is your system and rule??
It's very worst experience with TMT !!! #TMTbus #worstbus...
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S
Sachinkumar Herwade
from Mumbai, Maharashtra
Jun 18, 2019
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gps tracking of moving tmt buses is now stopped.

Address: Digha, 400708

GPS tracking of TMT buses is now stopped. Please restart the GPS tracking of bus.This will help increase your revenue and also convinient for commuters. So do the needful ASAP. By this passenger can track the location of moving bus at bus stop. He will aware at what time bus will reach that particular bus stop. It was showing on TMT app now it is stopped. GPS means internet tracking of moving TMT bus....
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T
thakkarparas@gmail.com
from Mumbai, Maharashtra
Jun 13, 2019
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bus driver deliberately did not stop the bus on my regular stop despite request

Address: Siddhivinayak Towers, Thane, Maharashtra, 400601

Dear Sir, I am a regular passenger of TMT AC bus services on routes AC 126 to BKC and AC 65 to and fro Borivali. Today despite my request, the bus driver badge number 28281 Nasik did not stop on my regular stop of Siddhivinayak Tower despite my request, I stood near exit one stop before. I am of age 49 years and highly disappointed by such irresponsible and rude behavior of your staff.

I request strict disciplinary action...
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R
Ranu07
from Mumbai, Maharashtra
Jun 9, 2019
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bus ticket fare charged more

Today I boarded tmt bus no. 58 to meera road from muktai nagar at 5 pm, I wanted ticket till vijay garden / batata company.. and the bus conductor gave me ticket from thane station to vijay garden without asking me from where I have boarded the bus.. isn't it's his duty to ask from where I have boarded the bus.. and after telling him he dint even changed the ticket and unnecessarily I paid more amount which was not my fault at all... Bus...
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P
Prashanth R Kamath
from Delhi, Delhi
Jun 7, 2019
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the route from thane station to upvan

As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely...
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Prashanth R Kamath
from Delhi, Delhi
Jun 7, 2019
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the route from thane station to upvan

Address: Thane, Maharashtra

As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely...
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Mehek Sakeria
from Pune, Maharashtra
May 26, 2019
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improper bus timings and bad behaviour of staff

Address: Thane, Maharashtra

Bus have been left before time people who come on time they do not get bus because buses are left before time and staff who work in these bus services do not behave properly they back answer people and don not provide proper information they dont have any manner to how to talk to girls young conducters dont talk properly and there usually lack of buses as per official time table atleast buses should be keft on time or please edit the time...
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Kushal Vartak
from Mumbai, Maharashtra
May 16, 2019
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bus ticket

Address: Thane, Maharashtra, 401107

I got tmt bus to anand-nagar from borivali station around 9:30pm bus conductor give me ticket with written amount 13 i asked him for printed ticket i said ticket machine is hanged (Not working). I was in hurry, this happens when i reached near to my stop. I think he is taking money for himself by fooling people.
Bus no was mh-04-hy-7632. Im not sure about '7632' i dont remember exact but someting like that...
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K
K E Kothawale
from Ahmedabad, Gujarat
May 14, 2019
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bad service by driver

Address: kasheli, Thane, Maharashtra, 421302

Today i am standing on chatrapati shivaji maharaj sankul bus stop at kasheli at 09.45 am. All nmmt & tmt bus take this stop. At that time bus no 85 (Mh04fp 326) arrived towards bhiwandi side. All passengers redy to pic up bus, but bus driver did not stop bus on bus stop, he stop bus bus 200mtr from bus stop. What is this? Tmt bus for public or time pass of tmt staff. Please instruct bus driver for give better service. Otherwise public use...
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