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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in
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Updated: Mar 26, 2025
Complaints 545
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23
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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Thane Municipal Transport [TMT]

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12
gps tracking of moving tmt buses is now stopped.
9
TMT Bus Conductor restricted me using my TMT bus pass
6
No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 20

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V
Vivekkr91
from Mumbai, Maharashtra
May 14, 2019
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worst service of route no 77 bus

Address: 400708

Very very poor service from tmt. Route no 77 bus never run on time. There are total 7 buses, but it's very difficult to catch any bus on time. They mentioned every 25 min schedule time, but you will get hardly any bus by spending more than couple of hours. They are execusing to each other, but nobody taking any responsibility. Is there anybody from tmt to take action on this and run service smoothly without any delay....
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A
Amansahni
from Mumbai, Maharashtra
May 10, 2019
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frequency of buses from thane station to kolshet

Address: Mumbai City, Maharashtra, 400607

Sir

Frequency of 98 and 95 from thane railway station to kolshet is extremely low. Whereas there are many commuters for the same route all have to face lot of trouble and force either to wait or travel by auto.
Moreover lot of construction is happening in the area so traffic is going to increase dramatically lot its better to prepare in advance
Kindly increase the frequency of the bus atleast in office hours...
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H
HPatil9822
from Mumbai, Maharashtra
May 8, 2019
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complaint against bus driver bus no. mh 04 hy 7625

Address: 401 602

To
The manager,
The new drivers and conductor of our transport service are doing very bad with the passengers.
This experience has come to passenger many times.
I am a resident of the vasant lowns and your tmt stop is there by the name of hardas nagar.
Today, when i was traveling from kopri to vasant lawns (Hardas nagar), i asked the bus driver of bus stop, mh 04 hy 7625, to stop the bus.
Driver...
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K
ksandeep07
from Mumbai, Maharashtra
May 6, 2019
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misbehave by driver.

Address: Temghar ,Bhiwandi, Thane, Thane, Maharashtra, 421302

Dear sir / ma, am,

Today morning i cached tmt bus from sai-baba bhiwandi to saket. As on ticket clearly mention that bus will halt there. But today driver does not stop the bus there, and bring me majhiwada. When i asked then he told me that, there is no bus stop. As i aware bus is getting halt there everyday i told him that i will complaint you regarding this. Then he started argumenting with me. When i clicked his pic he...
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S
saauprit
from Mumbai, Maharashtra
May 3, 2019
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ticket conductor not guiding properly about buses

Address: Thane, Maharashtra

Ticket conductor sitting under 3 number stop of thane bus stop, not responding properly and not telling proper bus number to the passenger those who are newly in mumbai, to whom we ask regarding buses if this persons are responding and he has worst talking.. He is not responsible towards his job, simply sitting is not a government job..
Please take a strick action against this request....
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I
Indira Tikam
from Mumbai, Maharashtra
Apr 26, 2019
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buses kept away from the nominated bus stop on satis

Sir i mrs indira regular traveller from satis to lodha complex around 3.35hrs bus in the afternoon, sir most of the time (9/10 times) buses to lodha complex are parked away from nominated bus stop and passengers are asked to run to the buses parked. It is very dangerous for thr elderly people and people with small kids to run in between the buses passing by. Drivers and conductors are very rude and refuse to bring bus to the nominated stop....
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Monish Chaudhari
from Thane, Maharashtra
Apr 25, 2019
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complaint about irregular bus schedules

Address: Thane, Thane, Maharashtra, 400615

The tmt bus for waghbil village (51) have lot of irregularities in their schedule during the peak hours. One bus departure from thane station around 8:30 pm and another one at 10:15 pm. There is no bus in between this time slot. Everyday they gave reasons of traffic but at the same time they depart the buses for other location on same road like hiranandani, kasarwadavli, patlipada, bramhand, anand nagar, ovala, bhayandar pada, boriwade village....
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Maanoj Menda
from Mumbai, Maharashtra
Apr 23, 2019
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indecent behavior with physically handicapped person

Address: Thane, Maharashtra, 400601

I am a physically handicapped person having a valid tmt free pass. I tried to board bus no.112 from thane station to lodha paradise. Scheduled ar 8.20 p. M. On 23.04.2019. I requested the conductor and driver to allow me to board the bus from front gate since being the rush hour there was heavy rush. They out rightly refused me and said no one is allowed to board from front gate. I showed them the pass issued by tmt, but they kept arguing...
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R
Raj_always
from Delhi, Delhi
Apr 22, 2019
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charged unnecessary

Address: 400607

Bus no 69 (Mh-04 hy 7918) route from kopari to nalasopara
I was charged rs 21 when i took bus from nitin company around between 2:55 pm to 3:00 pm in the noon and asked for sainath nagar stop, and when i was given the ticket it was showing some other stops after which i asked conductor batch no: 13472 why the ticket shows teen hath naka to shri ram hospital which is four stop ahead of sainath nagar and this was done with some other...
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G
Guru Charanam
from Mumbai, Maharashtra
Apr 22, 2019
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conductor cheated balance amount...

Address: Thane, Maharashtra

22/04/19 mrng i travelled thane stn (W) to patlipada from tmt bus. Actually i have no change so i gave 100. Rs to conductor. And he asked 7. Rs more. I also gave the 7. Rs change. Then he gave the ticket. But he not gave the balance amount of rupees 90. Rs 10min after i asked to him pls give the balance amount of 90. Rs. But he told. I have no 100. Rs note. That conductor is saying. You said that you did not give. So pls action this like...
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J
Jignesh M Thakkar
from Mumbai, Maharashtra
Apr 21, 2019
Oct 13, 2022
This thread was updated on Oct 13, 2022
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bus stop issue

Address: Thane, maharashtra, Thane, Maharashtra, 400604

Respected sir / madam,

Today i have catch bus from dahisar check naka to teen hath naka bus no 65 (Ac), this is the 3rd time driver has drop us near the teen hath naka flyover and when i told him to drop me at bus stop he told me we have a order that we cant go from down from 6 pm to 9 pm, as it's a traffic time, my wife is expecting from 7 months and the driver is not ready to go as per the rout, i request you to kindly take...
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B
Bibekananda Basu
from Thane, Maharashtra
Apr 18, 2019
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the arrogant and rogue driver of tmt

Address: Thane, Thane, Maharashtra, 400601

Dear sir,
I would like to inform you that on 16th April`19, I was waiting at TMT Bus stop (ST WORK SHOP) at mid sun, 12 noon to avail a bus to come at Majiwada. I am a senior citizen of 69 years old and it was troublesome for me to wait for the long time as in this route, the frequency of the TMT Buses is too low.
(1) The bus no MH04 -EP 0838 of Thane station – Manorama Nagar arrived at about 12.15 hours but the driver...
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L
LS HS
from Mumbai, Maharashtra
Apr 12, 2019
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112 lodha station lodha route

Address: Thane, Maharashtra, 400601

The single most horrible bus line i have had the misfortune to wait for this past decade ever since the service started. They know they have customers/commuters for that line and yet they run about 2 buses an hour if that officially. Unofficially, ever alternate bus gets cancelled and the next bus pulled up out of turn, making the commuters life hell.
If they can schedule 5 buses for vrindavan in half hour they can very well aleast...
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L
Lajja
from Mumbai, Maharashtra
Apr 11, 2019
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bus to lodha complex extremely poor service

Address: Thane, Maharashtra, 400601

The bus service from thane station to lodha complex is very poor and irregular for the following timings:
20.00 and 20.10. Large part of office commuters and student community is suffering due to the absence of bus for these timings.

Sometimes the gap is more than 40 minutes of waiting time. The entire route is very badly managed. This is getting too painful and ordinary citizens are suffering...
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L
Lalan Patil
from Mumbai, Maharashtra
Mar 26, 2019
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driver is irresponsible

Address: Thane anand nagar depo, Thane, Maharashtra, 421302

Morning 10:15am tmt bus from bhiwandi pipeline to mulund. Bus driver are irresponsible. Last 3 day we are facing the same. At the time of driving they are talking to some passengers. We dont have problem with the that bt that time they do not focus on driving. 2 time we face emergency brake. Lots of old ladies fall down on floor. Plz informe. I am not disclose name of driver...
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A
Abhijeet T
Mar 9, 2019
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need implement on time

Address: KALPTARU IMMENSA PROJECT,BAYER INDIA, KOLSHET ROAD, THANE

Dear sir,
I am working from last two year in kolshet area. Every workers from construction site left from job after 7:00pm to 8:30pm. After 6:00pm no bus coming on proper time. Also less count of bus. Every workers spend 25rupees to auto because of no proper time of bus. Look into it sir and at least send bus 6, 6:30, 7:00, 7:30, 8, 8:30 on regular basis. So we don't waste time....
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V
Vishu.j05
from Mumbai, Maharashtra
Mar 7, 2019
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. mh04-hy-7617 19:59:04 .

Address: Thane, Maharashtra, 421308

मी वरील नमूद दिवशी व वेळी टी.एम.टी. बस क्र. ८८ या बसमधून मुलूंड स्टेश ते भिवंडी येथे प्रवास करीत होते. बस मधील एका प्रवाश्याने माझ्यासोबत गैरवर्तवणूक केली व त्याबाबत मी बस...
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A
Abdul Rehman A. M.
Mar 6, 2019
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tmt bus timing in mira road

Today, 7th march 2018, i was waiting for tmt bus at mira road station, as per timetable it should leave by 10:00 am but it came late, and it started off at 10.25 am. Is there any one in tmt who keeps track of his timings. What i've observed at mira road, when bus reach here, they go for a break for tea/coffee, if that break is for 5 mins, it's understandable but generally it takes longer than that. Please audit here and regularise it so that...
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S
Sachin Govind Haldankar
from Gurgaon, Haryana
Feb 18, 2019
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bus no 70 taken from vastu anand chs to kalwa naka but fare charged from retibunder to chendani.

Address: 400605

Bus route no source destination
70 chendani koliwada khidkali
Bus no 70 - chendani koliwada to khidkali
Bus no 70 - khidkali to chendani koliwada

Bus no 70 taken from vastu anand chs to kalwa naka but fare charged from retibunder to chendani. Here ticket also attached for ready reference. If no option for selecting actual bus stop on handheld device, then it's no use for servicing wrong fare charged. Cheating...
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P
Prashant Kadbettu
from Mumbai, Maharashtra
Feb 15, 2019
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nuisance and havoc by stray dogs @ ramdev park, mira road east

Address: Thane, Maharashtra, 401107

I am a resident of "old ramdev park, landmark ram mandir, ramdevpark rickshaw stand, mira road east 401107.
I am having problems with stray dogs in this area, as they cause a lot of disturbance... Barking all night long and the worst part is they are increasing in numbers day by day...
Please send some dog catchers and provide a solution for this as it becomes difficult to have peace in the area, as well as there is a fear...
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