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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

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Updated: Mar 26, 2025

Complaints 545

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23

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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 26

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Address: Thane, Maharashtra, 421 602

No bus service to transport.
This left the passenger stop signal at 7.30 pm at Cadbury was down as the passenger.
I had tried to stop the bus before the bus stop before the bus driver was not looking forward to this car.
I will file a complaint to your control point 8.4 of the morning, but I immediately went down on the train from the station to catch my bus. Sending down the bus driver photo and bus no....

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Address: 400091

Website: Thanecity.gov.in

Hi, i am a regular traveller of tmt ac 65 bus. Two problems we are suffering from, everyday below
1. Men sit on ladies seat, while women are still standing, conductors do not intervene and tell them to leave the seat.some buses the are already torn out.
2.passengers shout on phone with loud voice, isnt it the duty of conductors to ask them to talk in normal voice??, so that fellow passengers are not disturbed.
3.wifi...

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Address: 400601

Dear Sir,

I would like to inform you that, we are facing problems regarding transportation from
kasarvdawali Naka to Euro International school Thane west. Due to bad road conditions from last five years.

Even auto rickshaw don't want to come just hearing name like "Haware citi" or "Euro School". I am highlighting main point that I concern.

1. Pregnant women suffering from bad road condition.br...

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Address: 400607

Website: Thane Municipal Transport [TMT]

Hi,
My office is at Mulund, I take 126 BKC -Hiranandani bus through and fro to work . While coming back home the drivers of 126 never stops at the Bus stop they will always stop it at the right end only if there is any passenger to get down. We have to dance across the traffic and run behind the bus . Every day I have an altercation with the driver. He is supposed to stop the bus at the Bus stop. He will give an excuse of Traffic,...

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Address: Thane, Maharashtra, 400615

Dear Sir,

Today, bus no 484 LTD MH01AP0980 was coming from Vasant vihar Fata bus stop road towards Kashinath Ghanekar Auditorium, I was taking a right turn from the left of the circle to go to Vasant vihar Fata bust stop road, at the same time the bus came and stopped very close to me. At that time I had 5 small children between age group 5 to 10 years was sitting with me in the car. If bus breaks would have failed at the...

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Address: Thane, Maharashtra, 401104

Website: thanecity.gov.in/index.php

Dear Sir/ Madam,

I have been regularly travelling by TMT AC buses between Borivali and Thane stn for last many months. While quality of buses and staff helpfulness is above expectations, the non-availability of cashless payment option mode for ticket has been a cause of concern.

Since the fare of AC bus is not small (Rs 80 for each way), it is difficult to produce Rs 160 as change money everyday (for 2-way...

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Address: Thane, Maharashtra, 400607

I was travelling by tmt bus route nbr 57 - regn nbr mh04-ep-752 on 16 nov 2016 morning from patlipada stop to marathon chowk stop. travelling time was 9.45 am to 10.30 am approx
Bus is supposed to stop at marathon chowk stop (teen hath naka).
However, since there was traffic at the marathon chowk traffic signal, the driver bypassed the bus-stop and went over the teen hath naka flyover.

I requested driver to go...

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Address: Thane, Maharashtra, 400602

Dear Sir,

I am Nandkishor Ghume daily journey with your TMT bus for 9.00am today i have pick your 9.20am bus vrindavan society and i want to drop to forest office stop the driver is stop the bus far of forest stop and one old women also have to pick bus also she pick to the same but you driver shouting her
please note the your bus is public not a private please do the needful....

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Address: Thane, Maharashtra, 400604

Mh03 RN
4585.

26th Oct 2016 time around 7:30. I travel from kisan nagar no 3 to Nitin company fare was 30. When I travel back from Nitin company to kisan nagar above auto driver meter show 65rs. Which is double the usual rate distance was showing 3.8 km. I ask him per km fare he said it's 18rs per km. I ask him it's too much but he insist to pay 65rs. it's rude. I took photo of his side auto no. After talking to him...

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Address: Thane, Maharashtra, 400605

Website: Tmt

There was earlier a bus plying for the above referred route which has been stopped. We are facing huge problem in commuting from kharegaon to kisan nagar as there are offices which start and 10 am and this bus would suffice our requirement. But since this service is stopped we have to face huge commuting problem.

We request you to start your above service immediately. Many kids have to attend their college at that time. br...

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Address: Thane, Maharashtra, 400605

Please do maintenance of buses. Very unclean buses. Leakage in buses. Even electronic boards also not working.in night sinior citizens are not able to see properly this hanging boards on windshield. Increase number of buses.
Increase routes like dombivli, kalyan so revenue can increase also non ac buses should start in mumbai region also.
Comparatively nmmt and best tmt buses are very knackered. No maintenance third class...

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Address: Thane, Maharashtra, 400607 - Kolsheth /

Website: thanecity.gov.in/marathi/contact_us.php

Today 29th aug'16 i traveled by tmt ac bus no. 131 (Bus registration number : mh43 h 5374) from borivali to thane. It left the 1st stop i. E. Borivali station at 845am. Everyone got into the bus in a queue as we always do. However when i went for the last available seat on the bus, the lady refused to give me the seat claiming she had reserved it for her husband who got into the bus later than i did i. E. He was behind me in the queue. They...

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Address: 400610

Website: www.consumercomplaints.in/new_complaint

What have you done so far tmt management m... You get bloddy n no of complaints you bloody management persons. The tmt bus service people how much we should tolerate them, theres a thing called patience in each o[censored]s, what patience we should show for this m — fuc. Management. They should be treated the same way they treat the passengers patience. Dont have time maagement (I wonder if they nowthe word time). They should be banned, rto...

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Address: Thane, Maharashtra, 400601

To, The Commissioner, Thane, Dear Sir, / Madam, this is to inform tou that The TMT (non a/c) bus services from Thane stn West to Mira road as well as Thane stn East to Mira road are being shut by local officers without any reason.after 8:25pm onwards. Regular passenger travelling back to Mira road has to pay hefty amount for BEST the alternate services which is again too much croudy and not safe for old age people. There is no responsible...

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Address: Thane, Maharashtra, 400607

Website: www.consumercomplaints.in/new_complaint/#moveerrors

Sir/Mam,
I and my husband are regular passengers of TMT AC bus-126 (4th bus-8.30am) starting at Hirannandani Estate to RBI (BKC).We never had any issues till date with the bus, driver or the conductor.As per the company rules, the driver, conductor changes on the 1st of every month.We have been travelling via this bus(4th bus-8.30 am) since 7-8 months and with all the possible traffic, we were reaching on time to our destinations(i.e....

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Address: Mumbai City, Maharashtra

Hi I stay at Bhiwandi and normally travel by 85 no bus from Bhiwandi to Mulund. I used word "Normally" coz the frequency of the Bus is too too bad. Sometimes we have to wait at the stop for 40-60 mins or even more coz the frequency is too BAD & no other buses from Mulund-Bhiwandi or Vice versa. Also would request u guys to improve the Bus maintenance and services. In none of TMT buses you could read the Name plate or Number coz either...

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Address: Thane, Maharashtra

Incident date 16th Sept 2015, Bus Route no. 58 from Mira Road to Lokmanya Nagar, Vechile No. MH04 G8136, Departure Time from Mira Road morning 8:30 a.m. (approx time) Complaint against the Bus conductor Batch no. 804 Unethical behaviour / Insulted Tone and Insulted Exclamation used while talking and converted discussion in to argument. a) Ticket charges from Mira Road home / start stop to Thane station is Rupees 26. While taking...

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Address: Thane, Maharashtra

Dear Team, Request to increase the frequency of the bus no 6 Wagle depo, at least in morning hours from 7.00 to 8.30, after 7.20 bus, no bus frequency for 30 to 40 mins, which cause inconvenience to all regular passengers. Request to treat this on priority....

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Address: Thane, Maharashtra

Dear Sir, I am traveling through Bus no 59 (Tulsidham to thane station). Bus time is 7.30 a.m. This is to bring to your notice that the bus is not coming since a month time. We are facing lot of problem because of non-availability of bus. Further would like to inform you that earlier the frequency of bus was ½ hour but from some 6 months it has been reduced to one bus in a hours. We had only one bus in a hours that to it is not...

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Address: Thane, Maharashtra

Since last 3 days I have seen that AC buses towards Dadar are running only with few people. Instead of runnig these buses towards Dadar please extend these routes to Backbay Depot so that all people those who travel by the rickety chinese buses of BEST atleast people can travel comfortably by Volvo buses towards Backbay Depot. Please start immediately because there are many people those who travel towards Backbay Depot....

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