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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

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Updated: Mar 26, 2025

Complaints 545

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23

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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

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Thane Municipal Transport [TMT] reviews & complaints page 23

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Address: Thane, Maharashtra, 400610

This complaint is with regards to 56 number bus to tikujiniwadi. Bus frequency is very very very poor. I shifted to thane almost 2 and half year ago since than i am monitoring the bus timming.
I stay at hill garden society which is near to tikujiwadi from where bus start so i know in morning bus frequency is after half n hour sometime more.in night its frequency is too bad that i waited almost an hour to get the bus. Noticed other...

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Address: Thane, Maharashtra, 400615

Hi team,
I stay in kasarvadavli and since last two months i am facing issues due to tmt buses.
The buses are supposed to depart at 1:30, 3:30, 5:30 but the drivers of these buses are never coming on the stop in time.
The bus at 1:30 in the afternoon is very rare as it departs at 1:50, 2:15 or at times at 2:30 as well. Sometimes they don’t turn up.
The other timings are also not confirmed since after repeatedly...

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Address: Thane, Maharashtra, 400612

Website: thanecity.gov.in/department_details.php?id=34

Hi sir,

I am very much thankful for all the tmc worker and buses oprator which provide us with a fruitful, safe and comfortable journey through all these years and also thankful for the tmc for providing us with the wonderful facility all these years.
But from past several month tmc buses which runs between mumbra to various part of the thane city are bypassing the mumbra railway station, they are going over the bridge...

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Address: Thane, Maharashtra, 400606

Around 10 on june 17 this driver drove in front of our car. He did not look in the mirror and merged on our lane very dangerously near hiranandani he did not respond to honking. It would have been a big accident. He
Kindly take action for this kind of driving. The driver encouraged us to complain claiming that nothing would happen. The name of the driver was shinde...

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Address: Thane, Maharashtra, 4210302

I was traveling in bus 88 when i gave 50 rs for bhiwandi to majiwada. But conductor angreely told me to leave bus if you dont have change 21 rs. I said give me change later that will be fine and he argued that he wont give any change and kept 9 rs and gave me 20rs. When i asked for complaint book then he said we dont keep any complaint book and do whatever you want. Name of the cundoctor is mayur patil. We dont want such people working in...

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Address: 400608

I took thane station bus from highland at today 11am. Bus number was 98. And bus conductor gave attitude to every passenger for not taking tickets from where he was standing. He argue with one of senior citizen asking him why you go forward without taking tickets besides he has right to sit first.
And bus conductor don't even come forward to give ticket.
Kindly take action against this kind of conductors
Bus no. Mh...

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Address: Thane, Maharashtra, 421302

This bus route has to good but we required from thane station not be mulund check naka kindly amend the same

due to early morning 7.30 to 9.30 this buses has to much full then after 5.30 so many people working in bhiwandi area not any available transportat

but having exclusive transportation MSRTC but services not be good also direct bhiwandi so many ST available but this ST not use for us

so...

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Hello, tmt

On[protected]Yesterday), around 2:10pm i was waiting on ghodbunder rd. Thane near puranik rumah bali apartment bus stop, (Which is across from poshmata mandir) to catch bus 65 going towards borivali, after waiting for a while approximately around 2:38pm i saw bus 65 coming towards bus stop on ghodbunder rd. Bus was on right most lane on ghodbuunder rd. I thought bus driver will change the lanes, slow down the bus...

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Address: Thane, Maharashtra, 400605

खारेगाव येथून ठाणा स्टेशनपर्यंत पोहचण्यासाठी ठाणे महानगर परिवहन सेवेकडून लोकमान्य नगर, किसननगर, ठाणे स्थानक, चेंदणी कोळीवाडा या बसेस रोज चालविल्या जातात. परंतु या बसेस...

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Address: 421302

Maz na vishal shinde aahy. Mi kalva briz la kalher bus chi vat bagat hoto. Narpoli bus aali. Maz operation zaly mule mi thody halu chalat gelo. Basacha magcha door band hota mhanun mi pudcha door ni chadlo. Tar bus driver mala khup ordun bolu lagla ki tula bus ni jaycha aahy ka rikshani hy karnavarun tyni mala hatala dharun khali utraval. Tari mi bus madhy chadlo aani tyni vapas shivya deyla lagla
Aami bus cha ticket kadun zato. Tari...

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Address: Thane, Maharashtra, 400605

Dear sir,
Today 23/05/18 at 20:30 hrs.
Mulund - bhiwandi bus rout no.88. Conductor batch no. 315 mr. Mangesh.
Halt bus behind stop at kharegaon.
He denite me to board the bus jat at bus stop. Even after driver slow down bus.
He order driver to not to halt. I also seen that there is no rush in bus.

Also argument while asking not stop bus.

Bus number mh04hy1686.
23.05.18...

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Address: Thane, Maharashtra, 400604

Even though there is bus stop at luiswadi non of the tmt ac65 bus stops at luiswadi, this has happened several times when we are in a hurry to our office these drivers rakelessly drives past the stop... Over and above when asked about the reason they replyed in a unparlimentory manner.

This happened regularily in the morning around 9 to 10am.

Requesting you to kindly lookinto the matter.

Regards,...

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Address: Thane, Maharashtra, 400606

Pathetic bus service for shivai.. Vartak... Bus no.9.
No bus even if stop is full at thane station 12.45 in night.. But 10 buses for lokmanya nagar even on empty bus stop.. Whats the logic.. Rude attitude if we ask or enquiry
Add more bus service on this route shastri.. Vartak.. Shivai..
Awesome bus quality make the ride superior..
Windows broken... Steel is broken even can cut ur body.. Providing services just...

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Address: Thane, Maharashtra, 401107

Dear sir/madam

We are working in viviana mall thane and we daily travel up & down from mira road. We leave from work at 9.00pm or 10. Pm. But sorry to say that we do not get any bus from viviana thane bus stop after 9. Pm. We have to walk all the way from viviana to majiwada bus stop. On reaching majiwada naka also we have to wait more than 30 minutes to get bus to mira road. So we request you yo pls increase the frequency...

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Address: Thane, Maharashtra, 400615

Please go and stand in line for anand nagar from thane station after 7 45 pm. I[censored] don't want to send bus on that stop then stop the line. Only mira road buses are coming and people just run from one stop to other and there is no meaning for that line. I[censored] keep one stop for mira road, vadavali, anand nagar then it will be very helpful for people. I request you to please look into it....

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Address: Thane, Maharashtra, 400601

Dear madam\sir,
My name is prakash p padave living in mumbai, we have daily travel in bus no 59 & 12 from thane station to subhash nagar. On dated 10th april 2018 @ 7.30 a. M.
Thane west management arrange the facility to outsider conductor for tmt bus ticket arrangement, but said person behave rudely and indecently. As per my information is duty to help the people as well as bus conductor, but he hold the bus till completion...

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Address: 400080

Bus daily route starts from shivaji chowk to mulund station. But some time drive and coundactor says last stop is at mulund check naka. Giving us reason that traffic was there that's why we will cut route to check naka. As mulund station is far from check naka we have to travel in one another vehicle to reach station. So we request to you to ask driver n coundactor to complete their route....

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Address: 400080

Dear sir,

I m daily travelling from mulund station to mankoli naka (Bhiwandi) by tmt bus route no-88 morning peak hour bus are not in time. When passanger ask on duty supervisior they are not answer. Most of time buses avbl at mulund station they are not allow to board saying bus will coming from depot. If tmt not giving service than why they are started route. If issue not resolve. Passenger will to high authority (Tmt)....

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Address: 400066

Bus num mh. 04. Hy.7620 and 7920 conductor's r so rude.. N they lie so much... I was supposed to sit another bus, the driver said of 7620 tht sit in this bus this will leave at 7.15am sharp n the other one at 7.30. So we sat in this bus. The driver came to start the bus at 7.17 n again he stepped out of the bus... So me n one more passenger said tht now it's 7.20 y the hell u got down... U said 7.15 ull start the bus.. So then he started...

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On 20-03-18 i wanted to board tmt bus no.43, mh 04 ep 838 at 8.55 am from thane west station bus stop. As i was pregnant i wanted to enter from front door, inspite informing conductor to open the front door as i am pregnant he was not ready to open the door, later after a minute he opened the door and in very rude tone he said apart from staff no one is allowed to enter from front door and said you should enter only from behind door. This...

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