Claimed

Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

1

Updated: Mar 26, 2025

Complaints 545

Resolved

23

Unresolved

522

Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Thane Municipal Transport [TMT]

Having problems with Thane Municipal Transport [TMT]?

File a complaint and get it resolved by Thane Municipal Transport [TMT] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Thane Municipal Transport [TMT]

Recently resolved complaints

View all complaints

Bus driver hit bike very badly

The bus conductor does not know how to talk.

did not receive change from tmt conductor(mulabaug no. 307685006600017)

Most useful reviews

gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

No TMT Bus Transport From Kalwa Railway Station W/E both sides

Featured stories

Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 25

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Thane, Maharashtra, 400604

This is complet regarding tmt bus timing (Bus no 115). Chk the below problem facing common people.
* bus are not on time.
* bus coundtion is very bad. Last month two buses are breakdown in mulund. Seat are not proper, in rain season water leakage problem in bus.
* there is no realtion between time table & tmt bus. Bus no - 115 is not on time on daily basis. Waiting for bus atleat 20 to 25 min. Some time comes before...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400615

Bus no. Mh-04 hy 1697. 6 am bus came late by 10 mins. When enquired to conductor about late arrival of bus he told bus is on time even though it was late. When enquired. He told bus come from anand nagar bus depo. Same bus i saw in morning at 5 am at waghbill while going to thane railway station to drop my parents by auto since no bus early morning at 4:30 to 5 from kasarvadavali...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 401101

Dear sir,

This is a very humble request to you to instruct the drivers and conductors of bhayander (West) bound buses coming from thane stn to kindly stop at bus stations where there are official stop these bus conductors and drivers are not at all stopping at big stops like sk stone and shivar garden also and troubling senior citizens and school students by not stopping the bus they just drive away in full speed kindly undertand...

Helpful

Found this helpful?

Write a comment

Address: 400081

This is to bring to your notice that one of the tmt bus driver was driving with a very high speed on eastern express highway and came with the same speed without any indicator and took a left turn. The time was 10:10 am and the bus number was mh04ep, he was overspeeding so i could not see his complete number.
I was taking a right turn to take the etc line and had given a clear right indicator and was slowly taking right. The tmt driver...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 1111

Website: tmt

Bus no.6 from thane to wagle aagar bus are to late and on complain the tmt employees they do not response and bus timing are every 11 minutes but buses are come from 30 to 40 minutes and buses are come are very bad condition some buses are leaking at monsoon time and every day 1 or 2 buses from thane to wagle aagar are daily damaged all buses are bad conditions and buses going to wagle aagar is very small and rush is too at bus are 40 to...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400610

Website: TMT AC Bus services

My father, a senior citizen, was opposite r mall 2, lawkim, this morning, waiting for the ac 65 bus to borivali. A bus arrived at 7.36 am, but despite my dad signalling desperately for the bus to stop, the driver paid no heed and drove away.

I called the tmt helpline right away but there was no answer. How can the bus drivers be so irresponsible? How can they not care about an old man standing on the road, asking for help?...

Helpful

Found this helpful?

I was travelling from kasarvadavali to borivali by tmt bus no 65 around 9:30 am on 13 september 2017. The registration number of bus is mh 04 ep 457. For paying my fare for journey i handed over a 100 rupees note to incharge conductor and he rudely refused to pay change for rs. 35. I later found out that he was misbehaving to other pessanger in same way on this journey so kindly look into matter personally and take needed action....

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400601

Sir, on 1st sept 17, i was waiting at jamli naka bus stand from 12.50 pm to come to majiwadagaon by route no 112 or 27. To my surprise the 112 (Mh.04 g 8113) arrived only at 1.55 pm!! That means i had to waste my precious 1 hour just to come at majiwada!! If i would had walk, i would had reach within 40 mts! There was no bus of 27 route! Is it a way to trouble the people?...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400601

There are 2 buses in lodha to station bus no. 112, 1 at 9:45 am and another at 10:00 am. But on 24th aug 2017, both the buses did not arrive on time. Then at 10:15 am, 3 buses came back to back at intervals of 5 mins. I. E. 10:15 am, 10:20 am and 10:25 am. But not a single bus is ready to leave even after telling them that 2 buses have not come. The reply is that this is their rest time. There is a scheduled bus at 10:40 am. Even that bus...

Helpful

Found this helpful?

Address: Thane, Maharashtra

20/8/17 time 13.05 bus no. 98, kolshet to thane railway station
Busstop: air force station

Not proper halt given by driver after shouting & knoking door. Driver start bus 2 times.
&
Same thing with next stop with another lady

Bus no. Is mho4 g 8223

Pl. Tmt give job to proper driver
They can play with human life....

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400066

This is with reference to an incident which happened just few hours back today (18th august) relating to the misbehaviour of your conductor.

The bus route was from borivali (E) station, around 9.10 am bus (65 ac bus). I was having 500 rs. Note which was just withdrawn from the atm. The conductor refused to accept the note stating there was shabby colour spot on the note. However if you see the note, the shade is hardly visible....

Helpful

Found this helpful?

Write a comment

Address: 400705

Hi. I am traveling today via your a/c bus no. 65 having registration no. Mh 04, ep359 from borivali station to thane.

I requested the conductor to switch on the power supply for the charger point available below the seat.

He said it is already on but there was no supply at the power socket. I checked at another seat but even that point was also not working.

This has happened with me many times...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra

Date of 6 July 17 fare ticket 13 rs that day before 13 rs charge and date of 17 july fare ticket 15rs

kindly confirm actually what is the corrected fare?, we face the problem.
both ticket attached for your reference

Destination: Mukund company kalwa to Rabale railway station
Bus no: 77 (Thane to bombiwali)

contact below mail id
[protected]@rediffmail.com...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400601

Today while standing on cadbury junction to go to mankoli morning at 9.40 am 2 bus of 88 no both came at same i just missed the first bus and saw 2n bus on cadbury signal and waved my hand to stop but he didnt stopped i was highly disapponted... 2 bus comming on same time and commuters didnt get its benefit as the bus was also empty so whats the use of this transport plz do proper systematic arrengements rather than just operating the services...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400606

Website: thane bus control depot

Dear sir,
I ashish m. Lonare, was travelling in bus no:4 from lokmanya nagar - thane station on dt.13-jun-2017, however while coming out at last bus stop i. E thane station i forget to take my baggage.
On enquiry with conductor, it is found that the conductor mr. Parikh ([protected]) told that he has deposited the baggage at thane bus control room and kept it hanging there and show it to the on duty staff mr. Pathan.
br...

Helpful

Found this helpful?

Address: Thane, Maharashtra, 421202

Bus no. 77 time slot 9.15am this bus is never on time. It is some time cancelled or is highly delayed... Further sometime when this bus arrives the driver and conductor decides to leave this bus before time some times it 9.05 or 9.10... It is never left on time... This has been a regular practice. When we spoke to the conductor they don't have anwers.in last 1 week at least 4 days i and other passengers have waited for almost 50mins to 1hr...

Helpful

5 other people found this review helpful

5 found this helpful

Address: Thane, Maharashtra, 400604

Hi i'm stay at ramnagar road no 28. There is tmt bus no 111 running. This bus is not comming time to time. Every day bus getting dealy by 1 hour. What the hell with that services. There are notice bus can come every 30 min what the meaning of this. And control room don't have comman sence regarding how to arrange bus. That this reason people get frustrated and catch private vehicle. It is not affect us it get affected tmt budget every...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400610

My name is trilok sadhwani and i stay near upvan lake. My bus stop's name is upvan (Voltas)
There are two buses that go from this stop. 10 and 110
One goes to thane station
One goes to mulund station
I usually board the thane station bus.
It never runs on time.
Today i waited for 45 minutes for a bus. Bus timing chart says 4 busses in 1 hour....

Helpful

Found this helpful?

Address: Thane, Maharashtra, 400616

Hi,

This complaint is about Rash Driving of Vehicle No. MH04EP774 dated 15-May-2017 at 11.55 am between Borivli and Kandivli.

I was in the first lane and the bus was in the second lane, I was going ahead when suddenly the bus came on the right side, I looked at it and applied urgent brakes which controlled my car other wise it would have rammed in to my car for sure. I then overtook the bus and stopped it little...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400607

Website: thanecity.gov.in/department_details.php?id=34

Dear sir
We have been fed up waiting for thane to kolshet bus.. Please increase bus frequency up here. Its not like earlier times.. Now number of residents travelling has increased 10 times in last 10 years.. But bus frequency is still the same. Our nearby bus stop is vrindavan.. V literraly see 4-5 busses in line.. And in dat the last 1 or 2 busses carring merely 5 people.. What is the use of that?. We have to wait for 20-25 mins...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR