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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook reviews & complaints page 31

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S
sachin kadam 111
from Pune, Maharashtra
Mar 16, 2022
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Refund of my cancelled Air Ticket

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 12200

Booked my air ticket through Travolook on 17th Nov 2021 and they cancelled my ticket and got a call saying your ticket is cancelled and your money will refunded in 3 working days. I called up support number more 100 times and written almost 20 mails, but everytime I get same answer we have processed your request and you will get in next 7 to 10 working days. Now its been more than 4 months and havent recieved my money back. Is there process...
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D
Davidson Joseph
Mar 16, 2022
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Ticket cancelled but not receiving my refund.

On 12th feb, i had to travel to tamil nadu urgently for my grand mothers demice. i searched for flight tickets on multiple websites and decided to book through travolook. i did all the entries and did the payment 12152/-. after 5 min i get a call from travolook that the rate has changed for the flight tickets booked and there is a shot of 2000rs and to complete the booking confirmation i had to pay the short amount.

i refused...
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G
giantvyom
from Delhi, Delhi
Mar 16, 2022
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Not refunded inr 5899 from 20 Feb 2022

Website:www,travolook.com

Ref[protected]...
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A
aman nimodia
Mar 16, 2022
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Refund for tickets not initiated

Website:travolook

Ref[protected]
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i have 13 reference id, refund is not been initiated, its been more than 1.5 months, while contacting travollok they keep on saying, you will get your refund in 1-2 days, still not...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I had done booking through Travalook for my flight which got cancelled by Airlines only, but agent refunded me after 30 days that too after deducting big amount in the name of conveyance fee, i had paid Rs.13326/- but got refund Rs9612/- Rs.500/- they charged conveyance fee at the time of booking . but while refunding the amount they charging Rs.3214/- which is highly uneacceptable, this way they are looting the consumers, & no action are...
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P
Prashant25shinde
Mar 15, 2022
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Amount not received

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I tried to book flight from Travolook and amount deducted but booking get cancelled. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
Reference No-REF[protected], REF[protected], REF[protected], REF[protected]...
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R
Ravi Teja Atru
Mar 15, 2022
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Refund issue since 11th/Jan/22

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

I have booked flight from Travolook (HYD TO BLR) amount deducted but booking cancelled by TRAVOLOOK. REF[protected] I also received call from this company refund will insatiate 15 days. I have sent many mails and also called them many time, they even not responded properly and i tried to make them understand that i m going to complain against company but they said in a very rude manner as do what ever you want to do. still my refund is not...
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R
Rajesh Asha
Mar 14, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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Refund issue Your Booking is Cancelled with travolook.in: REF460289904

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Hi Team,

I have booked a ticket in travel look on 29th of December 2021 still I have not received any refund initially they're told if the amount refund is initiated to travolook wallet it will take only 30 minutes I'll get my refund but it took almost 24 hours to get my refund it was initiated after my ticket booking with the 2nd time and they said it is valid for life time. When I try booking ticket It looks more expensive...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Hi Team,

I have booked a ticket in travel look on 29th of December 2021 still I have not received any refund initially they're told in 30 minutes I'll get my refund but it took almost 24 hours to get my refund it was initiated after my ticket booking with the 2nd time and they said it is valid for life time. When I try booking ticket It looks more expensive than other websites. Though I request travel look to transfer the...
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V
venkyg33
from Hyderabad, Andhra Pradesh
Mar 14, 2022
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Booking cancelled. Refund not credited

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

My booking reference no.[protected] . The booking was cancelled and refund initiated. More than 25 days refund not credited . Number of calls to customer care but no use....
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A
Aman V
from Bengaluru, Karnataka
Mar 14, 2022
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Fraud company, money not refunded

I have book flights tickets from Bangalore to ranchi on 28 jan 2022, now one and half month over still i haven't received my money back.when ever i call customer support they have also tell fake commitment, please have a look my concern and do the need full...
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S
Sunil Vishwambharan
Mar 14, 2022
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Non receipt of Refund amount (REF273300700)

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone 0124-643-4800 www.travolook.in

Dear Sir,

I have booked Air ticket for my son on[protected] from travolook website at 4.10 pm and received an email from "[protected]@travolook.in" cancelling the booking at 4.11 pm stating;
"Your Booking is Cancelled with travolook.in :REF[protected]
Your booking is Cancelled due to fare expiration."

I have been following up with travolook customer care representative's and they have been fooling...
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S
Shalika.410
Mar 14, 2022
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I didn't get my flight ticket refund money

Address:GURUGRAM

I have booked my ticket from Hyderabad to Patna from Travolook on[protected]. 30 minutes after the booking i received an email from Travolook that my flight got cancelled due to operational reasons. Its been more than 2 months and I haven't received any response from their side. I have mailed them many times and got no proper reply....
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T
Travo
Mar 14, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
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Refund amount and customer service

I booked ticket on 10th Jan and till now didn't receive my amount. Everytime I'm listening chorus that next week you will receive your amount in your bank account. On 14th March i had call with customer executive he was so batmeez, arrogant and rude....
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suresh so
from Jalore, Rajasthan
Mar 13, 2022
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Flight booking auto cancelled but refund not received

Fight was booked in IndiGo via Travolook and booking was cancelled but refund not received.
My Booking reference Is - REF[protected] with refund amount is - 5160.

I have complained to Travolook but refund yet not proceed and also satisfied response not received.

Kindly help...
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M
Mukul Srivastava1989
from Delhi, Delhi
Mar 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not Initiated by Travel Agency

Dear Team

Please look into the matter as Travel agency not refunding money.

We booked our flight from Travolook on 18th Feb22 and payment got successfull but after few minutes we received mail from travolook stating booking cancelled as fare expired afterword we got call from travolook stating refund is processed and will be reflect in my account within 5-7 business days but still we have not received any amount.br...
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D
DRx Bhavana Devda Parihar
Mar 12, 2022
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Refund drag

Worst app ever
I will report this app
Good for nothing
I booked my ticket and had to cancel for my personal reasons
They didn’t refund amount after several calle...
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Booking is Cancelled by travolook.in :REF[protected] dated[protected]

This ticket was canceled by Travellook on[protected] as PNR was not generated by airlines, you had promised to credit the payment within one week. unfortunately even after one month I have not receive the payment of Rs.7, 983/- .
I have written several mails initially few mails were replied that payment under process will be credited back to same account...
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S
from Mumbai, Maharashtra
Mar 11, 2022
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Give my money back..now!

Address:Gayatri Nagar, Vijayawada

Travolook has been delayed in paying my canceled flight charges for the last three months. When I called for my refund they have been dragging time by informing me wrongly three or four days. Now even their customer care is using rough language with demeaning vocabulary.
Ticked booked: December 3rd, 2021
Reference Number: REF[protected]
Client Phone[protected]
Resolution: Requesting my money back...
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A
Amitthechef
from Ghaziabad, Uttar Pradesh
Mar 11, 2022
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Flight Cancel Refund Money Not Come Yet

Address:836 ,2nd floor ,udyog vihar phase v , sector 19 gurugram , haryana 122008

I booked my flight ticket from Travolook on Feb 1st 2022 from goa to Jaipur
after some time i got a mail and call from company customer care that my flight is cancel and my money will refund in 15 days . i waited for my refund but money didnt come i called their customer many times since three weeks but no response and every time they said that my refund will come in two three days its been a more then a month now but nothing happening...
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