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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook reviews & complaints page 33

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D
Dhinesh1711
from Virudhunagar, Tamil Nadu
Mar 4, 2022
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Regarding Refund Issue

Date of Incident :[protected]
Client Number : +91 [protected]

Issue:
I have booked the Flight ticket in Travolook on 21st Jamuary'2022 with amount of 5233INR. But that booking was cancelled by Travolook and they said amount will be refund.
It almost more than 40days still they are not giving my amount, whenever I'm calling they simply telling that amount will credit within 5days, I called more than 10 times...
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P
pratik_as
Mar 4, 2022
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Refund not received since September 2021

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Date of Incident:
Sep 19, 2021

Travolook Reference/Confirmation numbers:
REF[protected] and REF[protected]

Refund Amount to receive: 10, 616 (5, 308 + 5, 308)

Description:
I had booked 2 separate tickets on the Travolook website on September 19, 2021

Money was charged to my Credit Card. Got one e-mail stating Booking is in Progress and within few minutes a cancellation...
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G
giantvyom
from Delhi, Delhi
Mar 4, 2022
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Refund for amount Rs. 5899 (Travolook # - REF02493335)

I had booked a ticket from Kolkata to Bangalore (One-Way) for Rs. 5899 on 20-Feb-2022 with REF02493335. After 10 mins of the booking confirmation, I get an email that "Due to Operational Reasons" the flight is cancelled and I will get the refund in 5 Business Days.
Today it is 4-Mar-2022, I have still not received the refund....
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R
rajshekharsingh09
from Lucknow, Uttar Pradesh
Mar 4, 2022
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Fraud website Travolook took my money and not refunding.

Address:https://www.travolook.in/flights/

Descriptions:
I booked flight on 1 march 2022 on Travolook website. After recieving money they immediately send me cancellation mail. I immediately look on review websites and found out it was fraud website and have duped money others like me.
I am really concerned about my money please help. They fraud and have doped many other like they should be banned.
They are regular offenders please refer to other complaints as...
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H
Harmi Vora
from Mumbai, Maharashtra
Mar 4, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Not yet received the refund

I had booked my flight from bombay to goa on 20th dec but it got cancelled and they told that I'll receiv the payment within 10 to 15 working days.. Even after waiting for 10-15 working days they didn't refund.. I tried calling them several times but their answer was it's in process and within a week you'll receive the money it's been 3 months and I still haven't received the payment please take a strict action towards them and inform them...
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K
Karthikmittu
Mar 3, 2022
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Flight Cancelled and Refund not received

I booked my flight from Hyd to Delhi and it said that it takes 30 min to confirm the ticket. After 10min, I got a call from them saying that the ticket is cancelled due to operational issues and a refund will be issued. But till now I didn't receive any refund.

Booking Reference ID: REF[protected]...
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P
Pranshu Bora
Mar 3, 2022
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Fraud scam company

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

After payment, tickets will get cancelled and you’ll be told that the refund will be done in 15–20 working days, which never happens.

I already waited much like 2 months.
they are always tried to convince you to wait for next few days which is always same as before. never happend any changes.
Please help us. Do ban this company.
booking ref id REF[protected]...
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K
Krishnamurthy Sridhar
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Refund of my ticket cancelled - travolook ref 992247004

Address:Gurugram, Haryana

I booked a ticket from Chennai to Kolkata on 17th January2022 through Travolook (booking ref[protected] which was cancelled citing the reason that fare escalation from Air Asia and i was informed they would refund my ticket fare. Now more than 40 days have gone and during this period i have already exchanged several mails to them and also spoken to their customer care representatives. Every time the answer would be same that refund would...
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M
Mauli1989
from Kalyan, Maharashtra
Mar 3, 2022
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Regarding Fraud

Address:Arihant Commercial Complex, Thane - Bhiwandi Road, Purna Villlage,
Website:www.travolook.in

I tried to book flight from Travolook (Mum to MAA) and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below....
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A
akriti priya
Mar 3, 2022
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Travolook not issuing my refund

Address:www.travolook.in, 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008, Phone number-0124-643-4800

Dear Sir/Madam,
I had booked a flight ticket using travolook website for my father. After booking, I got a message from travolook that my booking is cancelled due to fare expiration(Travolook displays less price on their website, and once we book through them, the booking gets cancelled and they do not issue customer's refund). After following up with them from past 2 months, I am highly disappointed with them as they are not giving...
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S
samraw003
from Pune, Maharashtra
Mar 3, 2022
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No refund in 200 days!

I had booked a ticket on 12-Oct-2021 and Travolook, themselves, cancelled my ticket.

Since then I have sent them numerous emails and called them multiple time but amount has not been refunded till date.

THIS IS A FRAUD COMPANY!!

They NEVER NEVER call back. RESPOND by EMAIL. NOTHING!!...
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K
kish24
from Delhi, Delhi
Mar 3, 2022
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Fraud travel site

Wed, Mar 2 at 6:19 PM

I booked my flight tkt MUM-DEHRADUN for 3 persons the first time today thru travolook.in. All rates are per head fare.

1. On first displayed the site showed cheapest rate of Rs.4051 per Tkt.

2. On selecting details for booking it showed Rs. 3173

3. On making credit card payment they charged Rs.4324, saying tkt will be confirmed ion 30 mins.

4.I...
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A
Avinash118
from Bengaluru, Karnataka
Mar 2, 2022
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Refund issue for cancel ticket

I tried to book flight from Travolook (Vns To blr) and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below....
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K
Kamal Nayan Medok
Mar 2, 2022
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Fraud company not refunding my Money

I booked the flight from Travolook on 13th of February from Agartala to guwahati with reference ID -REF[protected]. The money Rs. 2744 got debited but the flight ticket got cancelled immediately from the website end. And since then I have been writing several mails to their customer care ID and I have spoken to almost 10-11 customer care representatives requesting for my refund. Every time, I receive the standard response that amount would...
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V
vennilakri
from Jaipur, Rajasthan
Mar 2, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
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Not refunding my amount-rs 12080/-

Address:836,2nd floor,Udyog Vihar phase V, sector19, Gurugram, Haryana 122008
Website:Travolook.in [email protected] travolook.in <[email protected]> via smtpcorp.com

I have booked air tickets from jaipur to hyd on 12.1.2022.the executive called me up to pay the difference amount as the fare got hiked and cancelled the tickets due to fare expiration . (ACTUALLY THE FARES WAS SAME AS I HAD BOOKED THE TICKETS AND TRAVELLED THRU INDIGO TO HYD ) and gave a mail that my amount will get refunded within 7 working days .despite of my calling several times they only extend the duration of refund by more seven working...
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D
Dayanand Tendolkar
from Mumbai, Maharashtra
Mar 2, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
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Refund for ticket booking cancelled by Travolook

Address:Delhi

I booked ticket, it got cancelled within minutes. I raised ticket REF[protected]. They say refund within 12 days but going by previous people's experiences, it's a fraud website. Its 3 months and I still did not received my refund....
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L
Litty Albert
from Bengaluru, Karnataka
Mar 2, 2022
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Cancelled from company side and got paying the refund

REF[protected]

Air India kochi to banglore booked on Feb 8th, Rs 2487

3 weeks since travolook cancelled the ticket and promised a refund, I haven't received it yet. I can read many negative reviews and it seems this is a usual game played with many. People are chasing them for months to get a refund it seems. This is pathetic. It's their responsibility to refund then and there it the booking is cancelled from their...
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G
Gajodhar Pandey
Mar 1, 2022
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Refund not done yet

Travolook cancelled the flight after payment deduction and now they are not given any refund till now.
It's been nearly 1.5 month now...
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R
Rohan Purecha
from Kolkata, West Bengal
Mar 1, 2022
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Failure to provide refund

I had booked the ticket from Rajkot to Mumbai for Feb 6, 2022 after that I received a call from their customer service your booking had been cancelled due to increase in fare they informed that they will refund the entire amount within 15 days.However, till date they are fooling me that refund will be processed within 7 days and every now and then giving blunt excuses it's been close to a month I am following up with this customer service...
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P
PANKAJ MAHRA
from Mumbai, Maharashtra
Mar 1, 2022
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Ticket cancelled bnt money not refunded by travolook

Address:GURUGRAM

I am pankaj mahra. I booked a ticket form delhi to mumbai ticket ref no - ref[protected] its cancelled by them . I called them they said that the amt will be return in 7 working date but amt not refunded till date. The incident date is 27.11.2021. Till date i called aprrox 6 or 7 times but all time answer is same 7 working days. Please guide me how the money will be refund....
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