Claimed

Uber India Complaints & Reviews

www.uber.com

1

Last updated Aug 7, 2024

Complaints 5907

Resolved

182

Unresolved

5725

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Uber India

Complaints recently resolved by Uber India customer care

View all complaints

Driver insisted to pay directly instead of app in online payment method

Dispute In Fare

I am complaining about excess of fair then showed

Double payment for same trip

Change in offer value

Most useful Uber India reviews

Paid cash for my trip but shows outstanding and does not let me ride further

Want Refund against Paid cash for non cash payment also extra amount paid.

Cash payment accepted but still showing pending in uber app

my driver asked for cash payment on a non-cash trip

Kailash Vashisth

Lost the package during delivery

Featured Uber India consumer stories

Auto applied promotion fraud

Unnecessary charge on my Uber account transferred from UberEATS

I am complaining about charging excessive fare then what was shown during the time of booking

Uber India reviews & complaints page 27

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Hyderabad

Dear Sir

iam Cab Driver I have fair Issue on Feb 20 and 28 Same problem I got on 20 Feb 2022 time 02:19 fare issue Distance showing 0 from nizam colony toli chowki TO kali kaber imliban bus stop Around KM is 12 Kilometer and fair I got very less and same problem I got in on 28 feb time 1:03 from Kachiguda Railway station to TKR COLLEGE is Around 12 KILOmeter fair i got very less Why Please Advise Tank you IMTIAZ AHMED
MOB,...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Visakhapatnam

Today I'm booked in uber cab the driver was behaviour on violence...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: pune, maharashtra

Respected sir,
My name is pranit mallick, uber reg mob no :- [protected], on 6/2/22 i am on a trip with uber bike taxi, my bike is seized by rto pune by saying that riding bike taxi in india is illegal. And the give me a challan of 24500 .. I contacted uber support regarding this and they give me challan amount in my uber wallet and i am very thankful about it but after that they suspended my uber account...and the wallet money that...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Pre booked cab driver denied trip and refuse to cancel hence unable to book another cab which cause monitory loss and mental stress...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

On 20th Feb.22 night around 10 pm we booked Uber from Eden Gardens to 1 paulghat lane Belur Math showed fair Rs 281...After sometime the driver called on app and after knowing the fair he demanded extra money to drop us.When we refuse after min by min car no and driver name changed.We could not manage to book a single UBER.Around 11pm we had to come home by taxy+auto...

Helpful

Be the first one to find this review helpful

Found this helpful?

Hello, I am Thendral here from Bangalore, These day I am facing hectic with uber services, All the drivers wants to know the drop location before they starts the ride, Almost every drivers asking for drop location and themselves cancelling the rides, there should particular reason to cancel the riders, if they are not in the situation to pick up the client, they should accept the orders, wasting the times of the customers, it is really irritating,...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I booked a ride on 30th December from Gurgaon to IGI Airport and chose the payment option as cash. I paid the cash amount to the driver to which the app later showed that the trip was partially paid by me and asking me to finalise the payment throught the app since then. I contacted the uber help via mail but they were of no help....

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Uber car ( number up 32 FH 3065) driver Hits my scooty and run. He does have any courtesy. Kindly take a action again him as he can harm the others also as he did to me ....

Helpful

Be the first one to find this review helpful

Found this helpful?

Hello Uber team,

I took one ride yesterday for non-cash trip for which the amount was deducted from my Amazon wallet. Driver also charged the fees of Rs. 90 in cash stating Uber don't pay them on time and creates unwanted delay and not agreeing on non-cash trip. I raised the complaint from Uber app and amount of Rs. 73.14 was credited in my Uber wallet. I need the complete amount of Rs. 90 to be credited to my Uber wallet...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

On February 20, 2022 I want to book a byke from Kalital Thakurpukur to Behala Chanditala, fare shows thair apps Rs.41. Every driver asked me " where are you eant to go, and how much fare shows?" after saying they cancelled booking, no of seven driver do like this, 30 minute gone, then i have no requiredbyke. Then I exit from apps, when i open the apps, there is a message cancelled charge Rs. 15 pay....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi,

This is to report recurring issue being faced by me on everyday basis. I am a regular user and end up wasting 30 mins one way given to driver driven cancellations.

Not a single ride gets confirmed without 2-3 cancellations happening and hence disrupting my schedule.

Uber takes pride in assisting users reaching their destination in time I am afraid I have been left disappointed on this.br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Guruvila , plot b4 32 sector 5 Khanda Colony New panvel west

Dr. Saloni Desai
I have travelled from Bangalore airport to Ramaiah Hospital Drop on 12.02.2022 8 am. Driver Narsimha was driving the car.

There was issue in app, and i have been asked to pay Rs.920/- in cash.
However i have not been given invoice for that payment. It was displayed in UBER TRIP as cancelled trip and CASH Payment.

I need it for the reimbursement .

Request for the cash...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Vaundhara Ghaziabad

I booked uber cab from Moti Nagar to Anand Vihar on 20 jan 2022. It showed amount Rs 417 but when I reached Anand vihar it showed Rs 1091. Driver said it is due to rush hour that the price automatically got multiplied (x2.9). There was a little rush at the beginning near Moti Nagar but overall journey was smooth. But it is unfair because when I booked cab, it didn't showed anything like this.
Please refund extra amount (Rs 674) that...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

1. On 21 Jan, 22, 4:30nam scheduled a trip to airport on uber.. Driver allocated but did not come. Rangegowda. Unfortunately, he DID NOT COME. Refused to answer calls. I had to cancel.
2. MORE IMPORTANT - one is unable to complain or get any response, re allocation etc. As Uber has no way to complain about drivers not reaching - on the app
3. I did a search on Google and found a way to complain about "My ride did not arrive"....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

When requesting for a ride, it keeps on telling 'Please try another payment method; Select cash for this trip'. I've no outstanding payment and my non-cash payment is also working....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I told her just stop auto for 2 min. i have work in shop but he said i will not stop my. auto please cancel ride or other wise i will stop auto on the way and i will throw from my auto. i was coming from school with my 2 kids please take some action on this man...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Yesterday I have booked Uber GO cab from terminnal3 to Faridabad sector 21C from uber app.Fare showing was 1135/- only and app confirmed about same price.Now when I reached home driver produced bill Amounting Rs 2361/-which was not justified.
They included surcharge, pickup fee, MCD charges to and fro, driver holding charges which was not done, booking fee ect.
This surprised me alot.plz action as fare was not justified. At...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have paid the driver the full amount of the trip on a non cash trip .but uber is showing pending amount of Rs 440.46.
Uber please remove the pending amount ....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Yesterday i.e. 17/02/2022 I booked a uber ride. After reaching the destination I paid full amount i.e 357rs to the driver using paytm. But later when I checked the app it was showing that 317rs is still pending even though I paid full amount to the driver. I even reached out to uber India twitter account but no help was provided by them. I didn't expect this kind of pathetic service from UBER....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I've used Uber bike to travel from union Bank hossaipur Kolkata to howrah railway station on 17th February2022 at 7pm with a fare of Rs. 149. But then, I changed the destination to Bhagya Nagar Colony, kukatpally for which the fare displayed was Rs. 147 but the driver asked for 200rs . After successful completion of trip my uber shows and outstanding of 141rs. . Firstly the driver took 200rs and also asked ffor parking I denied but he told...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment