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Last updated Aug 7, 2024
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T
tito123
from Kolkata, West Bengal
Mar 25, 2022
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Not turning on AC

Booked an uber cab WB04H2382 on 24/3/22 ..the driver misbehaved and refused to turn on ac..but the company is charging us for ac.....
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M
Madhav Ladia
from kolkata, West Bengal
Mar 22, 2022
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Excess Fair Charged from Customer

Address: D-22/3,Housing Colony sapuipara Bally Howrah 711227

Respected Sir, I Have booked Uber India today from Ultadanga Main Road, Jyoti Raksha Hospital Kolkata 700067 during booking Total Fair was Showing Rupees 346 but after reaching destination which is Housing Colony sapuipara Bally Belur Howrah 711227 driver Mr Sayandeep Mondal Who is good driver tolde me to pay Total Rs 811 (711+100)fair and tax which is very much Expensive nd excess which at the time of booking not given to my knowledge by...
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Chandrashekhar Bhat
from MANIPAL, Karnataka
Mar 22, 2022
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Trip on 20-3-2022: Driver Cancelled the Trip

Address: Manipal

Booked Uber Taxi on[protected] at Koramangala . Driver did not reported to the spot even after call and then he cancelled the call. His name sown in Uber app as Vinay Kumar Hg

However, to my surprise, Rs. 63.21 is deducted from my wallet automatically, . It shows in the app as driver cancelled the trip. This is unacceptable to me. Kindly refund the amount back to my wallet immediately.

Chandrashekhar Bhat
Mob:...
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A
anam firdous
Mar 22, 2022
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Driver not switching on AC in this heat

The drivers in kolkata and the ongoing ride I'm taking are not willing to switch on the AC in this heat inspite of paying such hike rate to Uber. We're have great difficulty with each and every driver we are getting. My ongoing cab number is WB07J5934. The ride was taken on 22nd March 2022 at around 2.15 pm and inspite of pleading so much the driver failed to switch on the AC during my condition of pregnancy. Please take som harsh action...
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dipak rakshit
from kolkata, West Bengal
Mar 22, 2022
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Fatal driving of a uber cab

An uber cab passed me dashing my left arm though i was walking by the side of the road....
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R
Ramya K.S
Mar 21, 2022
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Verbally abusive driver

Address: Chennai

I had the worst uber trip today. I have been booking an uber back home along with my friend who lives near by. We share a ride and split the fee. We would always ask the driver to make a stop near by with which they had no problem with. I asked the same to my driver today to take a different route which leads to the same destination, he said that wasnt possible yet we agreed. I had asked him to stop for a second in the middle of the trip...
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U
Uttara Garg
Mar 21, 2022
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Extra toll charged

Address: Wind Tunnel Road 2nd Floor, Prabha's Legacy, Murgesh Pallya, Bengaluru, Karnataka 560017

I took a Uber ride on 17th March from Bangalore Airport to HSR Layout Bangalore. While taking the trip the driver took an alternative route and did not take the BIAL South Toll Convenience fee (Airport to City) route during the ride. The uber route was showing that the driver should take the toll road but, he took the other road purposefully. At the end of the ride, Uber charged me RS 1393.05 out of which Rs 99.75was for the toll. I want...
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P
pragati ostwal
Mar 20, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
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Trip Route Updation

I had a trip this morning wherein my destination should have been Cinepolis Unity One Mall, Rohini. Instead of this, we ended up at front of someone's house in Rajouri Garden. The driver was a really good person who helped us out to reach the correct destination.

I had to pay double the amount (the incorrect route + changed route).

Kindly update to the latest routes. I also want my money for the incorrect route...
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R
Roselyn Roy
Mar 19, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Madan, the Uber driver

Address: A-16, A block, sector 40, Noida, UP 201303

I'm writing this mail to share with you my hectic and an unprofessional experience with Uber, due to which I missed my flights and it costed me time, money, additional expense and an important meeting which was irrevocable.

I had my flight on 13th March 2022, at 5:55 PM for which I took an Uber. The driver's name Madan. He reached my house location precisely on time. We left immediately. However, he was extremely engrossed...
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S
Saurabh3060
Mar 18, 2022
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Uber overcharged me Rs 50

Dear Sir / Madam,

I am writing to you to raise an issue about: Cab

The issue that I have experienced was: I was overcharged Rs 50 on top of shown fare of Rs 178. Customer support saying it was included as tip. However, it was debited from my card automatically without my permission.

It occurred on: 11/03/2022

Reimburse Rs 50

I look forward to your prompt response...
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R
Ranjit Prasad Swain
Mar 17, 2022
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Trip cancellation and paid extra...

Last Ride- This person charges Rs 220/- saying that if you did not pay the said amount of 220 -, I will cancel the trip. It was a late night. Already so many autos they have accepted the trip and canceled after 10-15 minutes. almost 5 cancellations. What is this? If they are not interested then why are accepting the trip after 10-15 min again canceled. They all waste my precious time. It is an offense. I need clarification from UBER and also...
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M
manoo Mahapatra
Mar 16, 2022
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Double charged and no refund given

Address: bangaloresoga

I travelled on 14 march 2022 from vidyaranyapur to bangalore airport by uber. on line charges of rs 630 was taken by Uber . on arrival, the uber taxi driver informed that no payment is made and demanded rs 792 including TOOl charges. it was found from the uber App that payment was on HOLD . there was no response from uber. i was FORCEDT PAY CAS RS792. After sometime Rs 630 was deducted from my account.
when contacted Uber, with lot...
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Sarita Darwesh
from Navi Mumbai, Maharashtra
Mar 16, 2022
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Rise in Fair

Address: Navi Mumbai

Rise in fare from booking till ending the trip...
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L
LearnEng made easy
Mar 15, 2022
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Money debited for not booked ride

Address: Kanpur

I booked an uber ride on 13 march 2022 at 11:06am for lucknow from kanpur. The money got debited from my paytm wallet but no ride was booked on app. I lost money, wasted my time and most pathetic thing that I got no customer support no. to talk to someone and kept getting stupid replies about keeping a track of ride which I did not take and not paying in cash which they can not refund, I mentioned clearly to them fraud is done through my...
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K
Kadam_1230
from Navi Mumbai, Maharashtra
Mar 15, 2022
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Forcefully rejecting pick-up

Address: Uber India

I’m raising this complaint because of faced issues multiple times. Im staying in Ulwe area, every time i book uber taxi, the driver calls or message and ask the drop location. As soon as I informed the drop location, the driver cancels the ride and auto new driver gets allocated. I remember this happened to me that pick up was canceled continuously 5 times even through in very urgent or emergency situations. My experience is even i explained...
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S
SharmaCS
from Kolkata, West Bengal
Mar 15, 2022
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Increase in fare after the ride

When i booked the ride the fare was 264 …. But after the end of the trip it automatically became 340… its not acceptable at alll...
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J
jameer kotwal
Mar 14, 2022
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High extra fare without intimation

Address: Pune

Sir i want to go from moshi, pune to bhosari, pune.Whwn I book uber ride it show Rs.135 fare and after reaching to destination they charge fare me Rs.177.When I ask to driver he literally regret telling that I don't know.

Sir without intimation how they are charging fare too high....
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D
DM Dispur Circle
Mar 12, 2022
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Complaint against Uber overcharging money

Uber riders in Guwahati, Assam, India are charging excess fare than the amount notified. We enter into a specific contract with Uber App wherein you disclosed the price and we agreed to it. Then how rider is entitled to ask any extra money beyond the amount which is reflected on the screen.

Also there is notion amongst some drivers that “the driver wants to charge more because it is giving an “extra” service, i.e. dropping...
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A
Azam1252
from Pune, Maharashtra
Mar 12, 2022
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Not paid for my trip I rode and uber disabled my account after I complained about the issue

Address: Pune

I am auto driver and have been driving for uber since 3 years. Nowadays uber started paying less for the trips but latest i completed one trip of about 10 kms for which I was payed only 14 rupees instead of rupees 140 after which I called the customer support and they replied that I would get my money in 24 hours and after some time uber disabled me. I work hard for my earnings and i should be payed for my work but uber the support team puts...
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A
aswathykarthik
from Ernakulam, Kerala
Mar 11, 2022
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Taken Double Payment for trip

I commutted from Kakkanad to Ernakulam north railway station via uber...rs 215 was deducted from my uber cash...driver told that he didn't receive the amount...so I had to pay via Gpay for an amount of Rs 226 including 11 Rs which was given to me by uber as discount. Uber customer service is unreachable...kindly make necessary arrangements for refund of 226 Rs...
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