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Uber India Complaints & Reviews

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Last updated Aug 7, 2024

Complaints 5907

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Driver insisted to pay directly instead of app in online payment method

Dispute In Fare

I am complaining about excess of fair then showed

Double payment for same trip

Change in offer value

Most useful Uber India reviews

Paid cash for my trip but shows outstanding and does not let me ride further

Want Refund against Paid cash for non cash payment also extra amount paid.

Cash payment accepted but still showing pending in uber app

my driver asked for cash payment on a non-cash trip

Kailash Vashisth

Lost the package during delivery

Featured Uber India consumer stories

Auto applied promotion fraud

Unnecessary charge on my Uber account transferred from UberEATS

I am complaining about charging excessive fare then what was shown during the time of booking

Uber India reviews & complaints page 29

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I recently had a surgery on my scalp and got sutures. which got infected. i booked a cab from my doctor’s clinic and the cab driver denied ac service which was much needed to avoid further contamination of my already infected wound. even after several requests....

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I booked uber ride.. they, asked for extra charge and after I denied, they said abusive words...

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I took a Uber Cab on 14th Feb 2021 and made payment. I have bank statement and Google pay statement. I wrote several mail to customer care but nothing happened....

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Address: Mulund ,mumbai ,81

Driver Mahendra
Vehicle no MH03BT1539
Travel for vashi Gaodevi, maharashtra
Paid Rs251 to driver in cash
But Uber app shows pending
Why uber India fool customer
They immediately reset same pending amount...

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Yesterday night I booked Uber. Driver mid way stopped cab & snatched my mobile phone & fight with me n broken my hand. Driver name is salman & car number is DL1RTA7501.
Kindly take action against him n return my mobile.
He is dangerous man and not good to leave him in society...

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Worst experience
At 2019 I had a uber account and uninstalled it today 26.01.2022 again i installed and came from egmore to my home the rate card showed 382 when driver dropped me in my destination he said i have to pay 382 + 366(extra for outstanding amout) and i tried to find the transation since 2019 i dont have outstanding amount.

On the Republic day Citizen of India is cheated by Uber company.

Jai...

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Driver refused as he is at far location and not picking up. We asked driver only to cancel. We almost waited for 30mins but driver not willing for pickup. He is not cancelling and asked me to cancel.

I told i wont cancel as cancellation charges comes to me. But again i called and asked driver to cancel this time driver1 cancelled and soon driver2 is connected as sequential pickup.

We waited for long time and...

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Address: Kolkata

Uber which was introduced in Kolkata few years back as premium Taxi Service has presently turned up into a most poorly administered service provider.
Today also, as happened many times in past as well, the driver called and asked question about my destination/ my mode of payment and after getting aware of the destination/ mode of payment cancelled the Trip. I fail to understand when I already informed Uber about my destination/ mode...

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While a Booked an uber cab the cost was 358 and when I the trip was completed they charged me 438, so I want my 80 should be paid back...

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I had booked Uber package delivery service on 18 January 2022. The driver has picked up the goods amounting to INR 12, 000 from the location but did not deliver the goods to me. The driver has stolen the goods and has switched off his phone. Uber India has 0 reliability and it is impossible to reach them as they don't have any number and they provide general replies on email. Highly disappointed with Uber. Please do not book this service....

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He will only take only 2 person as we were 3 and in asking why he said we only take 2 person and 3rd person is not allowed so we asked him to cancel the ride if he is not willing to take us then he said u cancel the ride I will not cancel and on asking him how is this possible he said ask to the supervisor Mr. Pawan standing on side of the car wearing a Uber jacket and asking him and telling him that yesterday only we were travelling then...

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When i booked cab from delhi airport terminal 1, it showed fare of 423 to kashmiri gate. But when the trip was completed, fare came 913. How is this possible as the route was normal and without traffic. Kindly refund the difference amount.
Uber mob no- [protected].
Pick up and drop off location were also different on bill....

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Address: Kolkata

I was sending a package through uber connect on 13/1/22 and it was send on 7:49 in the evening and it was supposed to reach the destination on 8:15-8:20. But it didn't reach the destination and the driver showed the the trip was completed. We've been trying to call the driver and mail uber but no actions were taken whatsoever. Please look into the matter as soon as possible.
Thank you.

Name of the driver: Shibu
Bike...

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Many times Uber cab drivers are not switching on the AC even after request saying that AC is not working or on the pretex that not economically feasible for them. Most of the times it is happening nowadays in Hyderabad...

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My mobile number [protected]
I took outstation ride vrindavan to delhi, driver said toll will be xtra will show charges in mobile after ride I said ok, after ride he was showing 2 toll mesgs of 100 each on what’s app mesg send by his friend, n saying my other 200 + 200govt tax nonsense total 600 for toll final amount 2580, my Uber app is showing 1878, after lot of arguments he started souting n trying to hit me ppl around me come...

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I have been charged 504 rs for travelling 7 kms
I.e from GH-14, Paschim Vihar to Sagarpur in 18 mins ride.

Date of ride - 24th Dec 2021 -8 Am
After having consecutive conversations with the customer support, they gave me a 5 Rs refund in the trip amount!!

Still i have been cheated an charged 70 rs/km. Which I believe is totally unacceptable!!...

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The deduction of an amount of 884 rupees was done by Uber India on the 8th of January 2022, for a trip that happened on 30th August 2021. When I made sure to inform via their application with my e-statement instead of confirming anything, I got an email from them saying this is months old and that is why this grievance cannot be looked into.
As they don’t have any proper means to be contacted, I had to used Facebook and message them....

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Mu recent booking on uber driver refused to accept online payment and gone but i got charged without taking the ride...

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Hi,

I am Devika Sonam from Gurgaon. I have booked uber for myself on 4th Jan 2022 at around 7:15 pm from Army Hospital (R&R) to Essel Towers. Uber driver called me and asked whom are you going to pay, to myself or Uber. I told, i am going to pay to Uber.

He told I am not coming to pick you up. When i told i will complaint, he was so rude that he told you can complaint to anyone and no one can do anything.br...

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The driver charged extra cash. And didn't repay me the money even after the trip fare was adjusted. I would like a refund immediately the trip initially showed 282 but the driver charged 383, he charged rs.100 extra...

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