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Uber India Complaints & Reviews

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Last updated Aug 7, 2024
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Uber India reviews & complaints page 30

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This is regarding trip dated 2-1-2022. I paid full fare around Rs 574 which was due in cash to the driver. But app is showing I paid less to him. Kindly help. This is very disappointing from uber. There is no call support. Share if any...
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Yogi007d
Jan 1, 2022
Jan 1, 2022
This thread was updated on Jan 1, 2022
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Driver collected cash and payment deducted through Amazon pay as well

On 28 Dec 21 1400 hrs, I booked uber auto Bajaj RE Maxima from Chennai Central to VGP Marine Kingdom. My default payment mode was selected as Amazon Pay wallet. After completion of trip the amount 300.82 deducted from my wallet but the driver asked for cash 300 rs stating he did not received online payment from uber. I showed him my transactions details but he refused to accept. He insisted me to contact customer care. I tried the same thorough...
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Pooja Shibu
Dec 31, 2021
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Looting of customers by asking double payments

On 28th December we booked a cab on cash trip, where we can pay driver by cash or UPI payment or payment or any mode. We have done cash payment. But driver has not confirmed the receipt. Now Uber is asking us to pay once again. We tried to register complaint but there is no such options in Uber. They don't have proper support system which they should have 24x7 as it involves the security of customers. After trying for three days we finally...
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Ritu Rani teacher
Dec 31, 2021
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Customer didn't pay to uber auto driver

Driver name- Sahid
Vehicle number - HR55AH7892
Customer didn't pay Rs 47 to uber auto driver.
Pick up address - sector -57 Rail vihar gurugram
Drop @ sector -57, Gurugram...
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Garg Deepika 1987
from New Delhi, Delhi
Dec 29, 2021
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Uber driver attitude

Uber driver me ashish auto no dl 7354 take another passanger in front of me n cancel my ride I was waiting him 10 min..kindly look into this matter n also take penality by him...
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isha kaur01
from New Delhi, Delhi
Dec 29, 2021
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Extra fare charged for my trip

I booked my trip with Uber and it was showing a fare of 253 while booking but when the trip got completed they charged me Rs.426 which is almost double than what was there during booked. While traveling there was no traffic route was also same and still fare was shooked up. I request you to help me get my extra fare charged back from Uber....
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somanshshahi
from New Delhi, Delhi
Dec 29, 2021
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Unethical Behaviour and Product Damage

Address: Gurgaon

My Wife took a ride from her office to home on 28th Dec 2021. The Auto driver did not drop her to the destination. The driver demanded for cash payment and she asked to stop by an ATM to withdraw cash. The driver took the cash and intentionally ended the trip before one km of final drop destination and ran over his wheels on her feet. Because of this accident she felt down in the mud and her phone screen broke. When we asked UBER safety team...
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NARENDRA MATANGE
from Chennai, Tamil Nadu
Dec 27, 2021
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Unprofessional ride cancellation technique being used by drivers

Of late, it has been observed (observed both at Chandigarh and in Mumbai) that a driver initially accepts a ride BUT THEN immediately makes a phone call and inquires about the DESTINATION; if its not of their interest, they simply CANCEL THE RIDE!! THAT DEFEATS THE VERY PURPOSE FOR WHICH COMMUTERS USE UBER!!...
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Singh, chandan
from Delhi, Delhi
Dec 27, 2021
Dec 27, 2021
This thread was updated on Dec 27, 2021
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Duplicate Trip fair charged

I took one right on 25th December and the fair was around 111 for which I already paid 536 instead of 111 only because of of the bill was generated 536 including 425 pending from last 3 years, I paid totally 536 in cash to the driver now I am concerned about 425 pending that amount was already paid in 2018 through my wallet 370 and rest 75 in cash that I have been requesting to reverse 425 back to my wallet.
After raising the concern...
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Ranjeet1222
from Delhi, Delhi
Dec 25, 2021
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Want Refund against Paid cash for non cash payment also extra amount paid.

Website: www.uber.com

Dear Sir/Ma'am

On 24th December 2021 the uber driver demanded for cash Rs 150 for a non cash payment saying his account has not been credited and due to delay I also gave him a cash amount of Rs.150. Whereas the total cost on Uber’s app was showing as Rs 131.99 and this cost was also deducted from my amazon pay wallet. The Uber driver shouldn't have taken any more cash from me but still took it from me. Next Day, I spoke...
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CAb fare paid in total of Rs 367 (to be precise paid 370 to driver) in CASH on 12-DEC-21 but still fare showed outstanding

amount of Rs 300 in UBER app -

Inspite of repeated messages, No response from Uber regarding the outsanding amount.

Lastly paid Rs 300 again on 22-Dec-21, hoping I can complain message again through UBER App to refund the Rs 300 paid

extra.

Till...
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M
Mr.unknown
Dec 23, 2021
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Not responding Driver

When I book an uber auto from my home to near by temple which is not more than 2km away for my mother . The driver accepted the ride and he calls me and ask rudely about the pick and drop off location . After I told him about the location he doesn't respond and cut off the call. Is this how a driver respond to a customer. Please Take action...
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Unnati Pantt
Dec 23, 2021
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Drivers cancelling unnecessarily

This happens to me atleast 5 times in one go where I book a ride and the driver calls to ask drop and when you tell him he says he is coming and cancels. This is highly unprofessional and inconvenient, cause they make you wait and then cancel and I only end up paying the cancellation charge also....
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Utkarsh191202
Dec 23, 2021
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Taxi services

I booked a Uber and finished the ride. I paid the whole amount to the driver by cash but the app shows that i have not made the payment and is still demanding around 600 bucks from me. Please fix this ASAP as i am not getting any kind of support from Uber India....
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Angeline Rose
Dec 22, 2021
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Regarding trip

Hi

I booked a cab 45minutes prior -scheduled cab but 5 drivers called and asked to tell the drop location and denied the trip.
This has been happening for a very long with Uber.
I would like the person to take action because this is not the right way....
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Pooja Hamal
Dec 22, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Driver was driving rash and my sister meet with an accident

Address: noida

My sister was riding uber and that driver has done the accident due to which my sister got 2 stitches near the knee and her knee got fractured, her both phone got broken and the the
Govt employee doctor suggested to take bed rest due to plaster on her leg. Due to which she is in a pain plus she will not be able to continue the office. please help...
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rahul0996
from Bengaluru, Karnataka
Dec 22, 2021
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Unknown charge in my account

I have been charged with an unknown amount and i am not able to use their services henceforth. I have tried multiple times to resolve the issue but uber doesn't respond...
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Servant Good
from Mumbai, Maharashtra
Dec 22, 2021
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Wrong drop

On 19/12/2021 i booked uber at 11.28 AM the location was marked bay view 3 gorai creek borivali west The charge was shown rs 202 .The driver droped me at 0.5 km saying destination over .I want justification why fare not be waived as it is wrongly charged...
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9452833416
from Lucknow, Uttar Pradesh
Dec 21, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
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Cheating and harassment of customer

Address: 416/23 DILARAM KI BARADARY, CHAUPATIYAN, CHOWK LUCKNOW UTTAR PRADESH
Website: UBER INDIA

दिनाँक 17/12/21 को मैंने अपने तथा परिवार के लिए लगभग 22.35बजे एक ट्रिप उक्त कंपनी की आप पर बुक की थी। बुकिंग के कुछ देर बाद ड्राइवर ने फोन करके पूछा आपको कहाँ से लेना है मेरे बताने पर...
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Anishyr
from Chennai, Tamil Nadu
Dec 21, 2021
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Threatening senior citizens

Hi,
I booked a auto for my parents who are senior citizens. The person called me and informed that he reached, after he picks my parents he called me again and informed if the payment is in online, I’ll leave them in the middle. I was shocked by his response. I informed I booked (cash payment). When he is riding again he asked my parents extra amount and also threatened them that he will drop them in the middle. When they reached,...
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