Submit a Complaint
Claimed

Via.com / Flightraja Travels Complaints & Reviews

in.via.com
3.2
Updated: Oct 9, 2023
Complaints 488
Resolved
305
Unresolved
183
Good! Via.com / Flightraja Travels values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Via.com / Flightraja Travels step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Via.com / Flightraja Travels

Having problems with Via.com / Flightraja Travels?

File a complaint and get it resolved by Via.com / Flightraja Travels customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Airlines
Via.com / Flightraja Travels

Recently resolved complaints

View all complaints

Most useful reviews

13
Refund of money
5
Ticket cancellation issues
3
Money not received from via.com

Via.com / Flightraja Travels reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lenpu
Sep 3, 2021
Report
Copy

Refund against Cancellation of flight ticket

I cancelled my flight ticket with reference no: FMNLA3ITT1WUE and PNR: VHF6WY.
Refund is not generated till now, and status for refund says "no refund information found".
Kindly help...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MeenakshiVerma08
Sep 2, 2021
Report
Copy

Airflight cancellation is not refunded

Hi I've booked airline tickets and raised cancellation on 28th Aug 2021 with reference number FMNAA3IP2QUWX.
Out of refund amount Rs. 31900 I'm refunded with only 3555 amount.
This is fraud. I've spent total 59000/- for flight ticket and after cancellation refund amount was Rs. 31900/-.
Please help me to ger my valuable amount refunded ASAP.

Regards
Meenakshi Verma...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunilkumar59
Jul 29, 2021
Report
Copy

Refund of amount for cancelled flight

Website: via.com

I booked a flight ticket in via.com and my booking PNR NO is P5HZHF. I flight no G8-386 for dated 25th June 2021. I got a message from airlines that flight has got cancelled due to technical issue on 24th June 2021 therefore I rescheduled for 27th June 2021.However, This flight again cancelled and airlines has sent confirmation of refund of amount to via.com. Till now i did not get refund. Airlines is telling tat they gave refund to via.com....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
murthy reddy
Jul 25, 2021
Report
Copy

Cancelled ticket amount not getting still now

Flight ticket no E [protected] PNR no JM87F amount not refund Via.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Leon Jin
Jul 4, 2021
Report
Copy

Hotel cancelation refund

FMNPH00RHE4V9X my booking hotel number, i went to the hotel and ask but the hotel declare that they did not get any amount from ours booking since my 2 clients did not fly success fully to phillipine because of the lock down on last march...until today via always told us that we need to wait 6 months?what the hell?the hotel didnt get any amount from the transaction and u told us need to wait 6 months?have mercy pls to innocent people...u...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kohal
Jun 30, 2021
Report
Copy

Regarding Refund

DEAR SIR/MADAM
I Have Booked Bus Ticket On DT.29.06.2021 Booking ID IS FMNAB3HP4PK5R From NEW DELHI TO LUDHIANA, The AmountRS.893 Debited IN My Account ON 28.6.2021 But THE BUSES Have Strick ON 29.06.2021 SO I Request You To REFUND THE AMOUNT OF RS.893 IN My Account

WITH REGARDS
RINKI...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
esha2005
Jun 26, 2021
Report
Copy

Refund for flight cancellation

Website: in.via.com

1. Even though Goair stopped a flight from Delhi to Kolkatta sector and paid all the flight money to via.com ( the travel agent) for flight cancellation.
2.It’s been 4 months of following up, Via has not returned that amount to us.
3. Please find attached details of Goair refund of the flight tickets on 14 Jan.

Request you to please consider my complaint....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
leon kha yek
Jun 22, 2021
Report
Copy

Hotel refund

Until now i didnt receive my refund the cancelation is already made on march u.went to hotel but they said that they didnt even get single money from our booking......
Helpful
Found this helpful?
1 Comment
Report
Copy
G
geekydt696
Jun 5, 2021
Resolved
Report
Copy
Resolved

Money not received from via.com

Address: 122 & 123, Noida Special Economy Zone (NSEZ ) , Block A, Phase-2, Noida, Uttar Pradesh 201305 INDIA
Website: in.via.com

My flight got canceled by SpiceJet and They Initiated my refund for FMNDA3AVGFVJM of Rs 3782 rs by Spicejet but I have not received my refunded money in my bank account.

I have received a mail from Spicejet that they had initiated my refund for flight cancellation.

Please do the needful.

Please refund my money in my bank account....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
H
Heramb22
May 5, 2021
Report
Copy

Refund Amt

Address: Motiram green raspberry wing room 203, Badlapur west

We would like to inform u my booking no :
FMNDA3GMNGONI booking on 27 march flight Bom to Ixd but automatic ticket show failed but payment 14675 apprx. Debit my account but yet not received me my refund amt today is 5th may when my refund amt came pls rply
Neelesh upadhyay
[protected]@gmail.com
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aastha_K Kumari
May 4, 2021
Report
Copy

The Booking Refund

Due to lockdown, my tickets got cancelled and the amount is on their credit shell.

For the last 4 months, I am taking follow ups from VIA.COM for my refund they are not supportive at all. In the email, they told me that they will take follow-ups from SPICE jet for the amount but after 10 days when I asked them status, they said like you only have to ask the spice jet team.

They have credited the amount to VIA.COm...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anna Irwan
Apr 29, 2021
Report
Copy

Refund : FMNSG1070T75IJ

My Finnair flight was cancelled in September 2020 and I've been chasing VIA.com for a refund, constant emails to their Singapore office without any avail. They claimed that it is still processing but it has been more than 6 months since my cancelled flight! Their template answers are pissing me off!...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vignesh kemminje
Apr 26, 2021
Report
Copy

No refund for flights booked during covid19 lockdown period

Website: Via.com

I had booked flight for travel from Bangalore to Bidar for travel on April 26 2020.However due to Corona lockdown last year all flights were cancelled.I asked the booking website via.com to refund my money, at which point they said since flight was cancelled refund was not possible but booking for another flight was possible later.They then asked me to contact flight operator truejet for full refund.one year later no govt has asked all flight...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
srinivas sampangi
from Hyderabad, Telangana
Apr 9, 2021
Report
Copy

Air ticket cancellation refund not credited in my account

Address: 2-1-20, Upparpally, Rajendranagar, Hyd-48, TS

Good After Noon Sir, my Name is Sreenivas Sampangi, and i was cancelled my air ticket Airline PNR: CF6NKY, on[protected], Booking ID: FMNJA3GLX9080, ON.[protected], and cancellation is granted by you, but still i am not get my refund an amount of Rs.5, 136/- sanctioned by you. so please send my refund amount to my account. thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tiwari nic
Apr 4, 2021
Report
Copy

For refunding purposes

Sir/Madam,
I had booked my flight on 10th may 2020 but due go all pandemic situations all flights are suspended.
Then i am requesting you to plzz refund my amount which i had given to your travel agency.
And today i talk to spicejet customer care they had initiated my money to your travel agency. I am requesting you to please refund my whole amount.
When i checked my refunding status it shows that it available...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Satish Vishwasrao
Mar 22, 2021
Resolved
Report
Copy
Resolved

Not refunding my amount

Address: Bangalore

I have been contacting via.com since 4 months to refund my amount but they are not refunding airlines have transferred the money to via.com long back on basis of medical emergency. My mother is undergoing medical treatment and I need money for that very urgently I am continuously contacting via.com through mails on via care but they are just saying that they forwarded the payment to account department but still I have not received it’s...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujata Iyer
Mar 21, 2021
Report
Copy

Refund issue

Hi,

I had boiked a flight on 12th March through via.com, it got canceled on 1th March. I gave a call on the same day to Via spoke to Ashutosh, who said he is raising the refund request. I did not get a refund till today. Gave a call again today spoke to Adarsh who sd that they did not get the refund from the airlines so they cannot give a refund to me. Asked him to esc he gave his colleagues email id atiqur.[protected]@via.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharmila@1
Mar 17, 2021
Report
Copy

Payment made but didn't receive ticket

Address: Sai Kalyan Homes, Nagappa Reddy Layout, c v Raman Nagar, Bangalore- 560048

Transaction id#T2103172011144845009068 paid INR 7000 at 8.11pm today. Did not receive the ticket. Amount is debited from account of Mr. Sandip Seal. Ticket is from Bangalore to Srinagar. My phone number is [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh0164
from Mohali, Punjab
Mar 8, 2021
Resolved
Report
Copy
Resolved

Refund of money for FMNAA3BSC6XKH

Address: FlightRaja
Website: in.via.com

I booked a flight ticket in via.com and my booking details FMNAA3BSC6XKH & PNR : AWZ1UXI, booked a ticket for 22nd march of travel.That flight has got cancelled due to technical issue. or due to lockdown So i had to book another flight for my travel. and i got to know that i would get te refund soon but Till now i did not get refund. Airlines is telling tat they gave refund to via.com. Via.com says is not replying properly .But they are not...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
samlou
from Noida, Uttar Pradesh
Mar 1, 2021
Resolved
Report
Copy
Resolved

Flight ticket Not yet Refunded

Confirmation Number (PNR):G7RMQF Booking Date:Thu 20 Feb, 2020
Ms. KEZIAH ANAND.

Confirmation Number (PNR):UHG7SX Booking Date:Tue 18 Feb, 2020

Mr. C.SAMSON, MISS. HEMA GRACEY, MRs. AMY AUSTIN, MASTER SHANE REUEL, MISS. JEMIMA SHARON...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Frankfinn Institute Of Air Hostess Training
4.3
(611)
Vistara
1
(294)
Finetech Soft Solutions
3.4
(3)