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Via.com / Flightraja Travels Complaints & Reviews

in.via.com
3.2
Updated: Oct 9, 2023
Complaints 488
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305
Unresolved
183
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13
Refund of money
5
Ticket cancellation issues
3
Money not received from via.com

Via.com / Flightraja Travels reviews & complaints page 4

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A
Abhijiths
Feb 28, 2021
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Flight Ticket Refund not received yet.

Address: Level 4, Block B(Magnolia), Manyata Embassy Business Park, Outer Ring Road, Nagawara, Bangalore - 560045 INDIA Phone: +91 (080) 40433000

Respected Sir/ Madam,

I am Abhijith Surendran from India. I took a flight ticket (Air India Express) through Via.com, but I could not travel on time because of the Covid-19 pandemic. The travel date I picked up was 22/ May/ 2020 and the return was 08/ July/ 2020.

On 09/ January/2021 I went to the Air India office and cancelled the ticket for a refund. I have been following this for around 49 days and I have...
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I
Indrajit.das
Feb 19, 2021
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Legal action to be taken against via for not refunding

We had booked a flight through via.com which was canceled due to the lockdown. Even after several attempts, there’s no response from via for refund. Our booking details are as follows:

1.Booking reference NO : FMNLA3B2QW4W1

AIRLINE PNR: RK848G

2.Booking reference NO: FMNLA3B3CP6IK

AIRLINE PNR: LLTJ7A

Both the tickets are on the same date 30 MARCH, 2020 MONDAY and...
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S
Salim Kathat Beawar
from Hasanpur, Uttar Pradesh
Feb 6, 2021
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Flight ticket covid19 fully refundable not issue

Address: 34a janta colony Naya nagar masuda road beawar ajmer rajasthan

Respected team
This is Salim khan I m working for indIan army I have book a ticket from Delhi to Srinagar date of travel 16 April 2020 but due to lockdown flight was not operating I m contact with vistara airline and they said that they do process refund already in your via.com account this is my PNR no Siwckc but I m not yet get refund from your side
I m already mail you regarding this matter if your company still not refund...
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A
A. Joy
from Bengaluru, Karnataka
Feb 5, 2021
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My personal emergency problem

Address: Bangalore, Karnataka

Personal emergency problem
Please cancel my ticket.
Then you give me refund.
Thank you...
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S
satyaswm
from Powai, Maharashtra
Feb 5, 2021
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Refund of cancel air ticket

Address: banglore

Dear Sir,

We have book the flight ticket ( Booking ID : FMNAA3EAGKPXG_J84KW) on 25 nov 2020 and all ticket ( 3 Member ) are cancelled thru Air India ( PNR-J84KW) due to medical issue.

Till Date, we have not receive any refund for the same....
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M
Mahendra Sethi
Feb 4, 2021
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Refund of rs 18000/-pnr lx gcl/booking ref: fmn0ox93uwk due to cancellation of flight

Address: EBIX Travels Private Limited (formerly known as FlightRaja Travels P

Two air tkts were booked videbooking ref no.:
fmn0ox93uwk september 27, 2012 for journey from delhi- bangalore-delhi. Due to cancellation of flight by air lines, i requested for refund of rs 18000/- plus compensation of rs 1, 00, 000/- towards harassment, humiliation to a sr citizen for the more than 8 years....
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V
Vanlalduhkima
Feb 2, 2021
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Flight ticket refund not received

Address: Kepran,Aizawl,Mizoram

I already spoke to Go Air customer care...Go Air already refunded my money to Via.com on 26 Jan 21, But i am not receiving my money and any mail reply from via.com till now.My details is as follow:-
Name - Vanlalduhkima
Flight - (G8 297 AJL-GAU, G8 157 GAU-DEL)
PNR No- UD5TVN
Dated - 08 Nov 2020....
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V
Vncmprabhakaran31
Feb 1, 2021
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Cancel Refund not yet received

I was booked flight ticket on 28/12/20 and cancelled on 1/1/21.but received refund amount in my account.please nesscary action resolve my issue...
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M
Manjul Pandey
from Bhopal, Madhya Pradesh
Jan 23, 2021
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Refund amount not received yet

Address: nr Harbans petrol pump krisnapuri pithoragarh, krisnapuri

I didnot get my refund amount...
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K
Kumar Vepa
Jan 22, 2021
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Refund not received FMNAA3E5EW9Z7

The subject booking was cancelled as Airlines cancelled the flights ( both ways ) . Till date I did not receive full refund, even after follow ups . Please refund immediately .

No response to the mails .

Pending from last 2 months....
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A
Alexio51
from Mumbai, Maharashtra
Jan 20, 2021
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Refund not recd

I have not recd my refund please refer to attachment as Indigo confirms returned the amount to VIA....
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A
Aniket11071989
from Mumbai, Maharashtra
Jan 17, 2021
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Want to book flight using credit shell amount

I have booked flights tickets big worth 70000 rs and want to use that amount from credit shell.. but unfortunately not getting any response by via.com customer care as well as there is no option to use that money while booking those tickets...
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J
Jude Bajarias
Jan 15, 2021
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Resolved

Airline ticket refund

My trip was cancelled by Eva Air last 4 April 2020 because of the pandemic.
I purchased the ticket thru Via.Com. I emailed them immediately when I knew about the flight cancellation.
They have informed me that they are still processing my refund. They keep on sending the same generic reply everytime I remind them of the refund.
I have consistently email them for the past 3 months, to no avail. No reply whatsoever. I...
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A
Akib Ali
from Noida, Uttar Pradesh
Jan 13, 2021
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Pending refund from flightraja travels

PNR no VHY37P from indigo airlines travel date 16th December, 2020 was cancelled and and refund was done to via.com. Till now i didn't get any refund....
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S
Sujit12@
from Narsimhapur, Madhya Pradesh
Jan 13, 2021
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Resolved

Payment successful and not confirm seat and not refund payment

Website: via.com

Bus Booking
Ticket Number[protected]
Booking Id - FMNBB3F4PK7PK
Seat Number - 24, 23, 30

Bus Name - Hans Travels (I) Pvt Ltd Multiaxle Premium Ac Sleeper

Payment Option - Phonepe (******7008) Ramkumar Nishad
Transaction Successful
Collect Id - C2101081221472105372060
Transaction Id - T2101081222384161743592
Transaction Date & Time - 08.01.2021 (12:21)
Transaction...
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A
arvi_k_rnc
from Hyderabad, Telangana
Jan 9, 2021
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Resolved

Cancellation refund not received

Team,
Please cancel these two bookings and refund ASAP.
FMNAA3EM24NEB
FMNAA3EM1SYX3

It is cancelled from airlines long back as flight itself was cancelled and even after sending an email, you have not responded.
Have tried contacting over the phone as well, but even after an hour, it doesn't connect.

Please refund the amount ASAP.

Regards
Arvind
Phone:...
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J
JainShreya
from Powai, Maharashtra
Jan 7, 2021
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Resolved

Credit amount needs to be refunded

I have booked our round trip ticket from Udaipur to Bombay on 7th dec 2020. Due to some reasons my return flight got modified and I asked SPice Jet to credit the amount. There the status is shown as amount credited to the agency(i.e via.com)

Now I want them to refund my amount back to my account.

PNR/Booking reference Number
IBRDQJ

I also tried contacting the customer care multiple times,...
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K
kriskishore
Jan 7, 2021
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Didn't get refund for flight cancelled

Pnr no qpjh9b from indigo airlines travel date 26 march 2020 was cancelled and refund was done to via.com, till now i didnt get any refund and customer support is not responding.

only once they responded

Dear Krishna,

Please note that we have processed the refund for the above-mentioned booking, below are the transaction details for your reference.

The transaction details below...
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K
Kany Ka Arora
Jan 6, 2021
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Refund not processed

PNR Booking ref no. 1: FMNAA3EXZ4VNH
Ref no. 2: FMNLA3F080LGR
I have booked 2 tickets through the VIa.com website, unfortunately, flight cancel got cancelled where one is for goair and other is spice jet. I have cancelled both bookings from airline and attached are screenshots for the same.
However via.com isn't responding to emails and calls to initiate the refund when I cancel booking through my account it asks for...
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N
neeehha39
from Varanasi, Uttar Pradesh
Jan 2, 2021
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Resolved

Not received refund amount of flight

My flight was airindia airlines which was scheduled on 19th april 2020. Due to corona pandemic, flight cancelled

Flight pnr : Y93YL

I booked airindia flight on february 15th 2020 from delhi to varanasi. But now due to corona pandemic flight was cancelle.
Airindia customer care asked me to collect the refund amount from the agency i. E. Via.com / flightraja travels.
I'm contacting them in every way...
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