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Via.com / Flightraja Travels Complaints & Reviews

in.via.com
3.2
Updated: Oct 9, 2023
Complaints 488
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305
Unresolved
183
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Via.com / Flightraja Travels

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Most useful reviews

13
Refund of money
5
Ticket cancellation issues
3
Money not received from via.com

Via.com / Flightraja Travels reviews & complaints page 2

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F
faizan raja
Nov 11, 2021
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Fraud by via.com

My confirmation number is FMNLF3KA440GO
Airlines has refunded the complete amount of Rs 10872 as i cancelled the flight and I have confirmation email from airlines. I made a payment of Rs 10872 and whole money should be returned.
I did mail several times they stopped responding the call, and yesterday executive says you shouldn't call us we can't resolve these kind of issues, mail us. And This is a scam and must be brought to...
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S
Sourav@88
from Bhubaneswar, Odisha
Oct 21, 2021
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Deduction of extra 2200 from refund amount received from airlines

Airlines has refunded the complete amount of 6052 as their flight was cancelled due to operational issues. I made a payment of 5290 and whole money should be returned.This is cheating by VIA and it is deducting additional 1400+800 ( convinience fees) and has initiated a refund of 3890. Via not refunding the entire amount as they received 6052 from gofirst airlines.This is a scam and must be brought to everyone attenty.

Please...
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S
simbu76
from Chennai, Tamil Nadu
Oct 18, 2021
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Via.com / Flightraja Travels flight booking aborted, and amount been deducted from my account

Website: in.via.com

I had booked flight ticket from MAA to KUL. Amount has been deducted from my account but didn't get any confirmation and ticket too....
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S
Sushildatta Shinde
Oct 16, 2021
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Not Refunding my Payment

Address: sushildatta74@gmail.com

I have been contacting via.com since last two days for refund of my entire amount but they are not refunding. Airlines have transferred the money to via.com immediately . I have been continuously contacting via.com through IVR but calls are dropping and if get connected they are just saying that they have refunded my payment. There is no proper customer care, executives are shouting on customers. As per rule they have right to keep 1200 Rupees...
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R
RajiABHILASH
from Pune, Maharashtra
Oct 8, 2021
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Cancelled amount not refund

Address: pune

Hi Sir,
I have booked a flight ticket in via.com and my booking details FMNLA3JN82PT2. I booked a ticket on 2nd OCT 2021 for 30th NOV 2021 date of travel FROM PUNE to Cochin. I and i have cancelled the ticket on 4th OCT 2021 due to change in program and book the ticket again on 04th oct 2021 for date 27th NOV 2021 ticket no FMNAA3JP6Q136.But i have not got the refund amount of 30th nov cancellation amount of 11913/- i have tried...
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R
Raghavendran Balakrishnan
from Jangaon, Telangana
Sep 29, 2021
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Refund after cancellation by airline

I have booked Chennai to Mumbai flight for 15th September 2021 in Spicejet through Via.com.

Flight was cancelled by Spicejet due to operational issues. They refunded full amount to agent Via.com on 25th September.

I had been following up with Via.com. They neither confirmed when they will refund my amount back and nor what will be the refund amount.

This is really frustrating, because the flight...
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B
Bikramjit Biswas
Sep 26, 2021
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Ticket status showing unconfirmed

Money has been deducted from the account, but ticket status is showing 'Not confirmed' and the PNR number is not generating.
Tried to contact with the customer care but there is no response....
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K
KaDi Vadi
Sep 25, 2021
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Refund not received so far

Address: No. 26/27, 8th Floor, Raheja Towers, M G Road, Bangalore - 560001

Can u please share the details regarding the refund status for the booking id: FMNAA3JG1FZP8

No reply on calls even after waiting for hours and requesting for callbacks
No reply on Twitter handle
No reply on Customer Care E-Mail
No reply on the Via.com site's chat features

The total booking amount is Rs. 6, 426 for the flight booking which they cancelled from their end.
So far only...
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R
RohitThapliyal
Sep 23, 2021
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Fraud via "via.com"

Address: India

I booked SpiceJet flight from Dehradun to Goa on 2nd Sept for the travel date 11th October 2021 with price of 11, 302 through Via.com. After some days SpiceJet changed the flight timings and the layover on Delhi airport got 15hrs which is not feasible for any traveler. Hence I cancelled the flight as SpiceJet was providing full refund within 15days as they change the flight timings from their end. After 1 week I dropped a mail to SpiceJet...
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N
NithyanandaNayak
Sep 16, 2021
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PNR not received even after 6 days of flight booked on 9tjh sept 2021

Address: Ebix Travels Pvt Ltd Bangalore - 560001 INDIA
Website: in.via.com

Hi

Booking ref number: FMNAA3J38LXJY
Mobile: [protected]
Email: [protected]@gmail.com

I have not received PNR after 6 days of booking confirmation on 9th September 2021....
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S
SumitB2
Sep 15, 2021
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Booking Confirmed but ticket not issued

Address: Ebix Travels Pvt Ltd Bangalore - 560001 INDIA
Website: in.via.com/contact-us

On 14th September 2021 I booked a flight ticket from Indore to Bangalore by IndiGo flight 6E-6658on to travel on 17th September through the via.com website.

Full payment of Rs 5897/- is paid through credit card. The website provided the Booking ID FMNAA3J7U2V7H and notified to wait for 5 to 10 minutes for ticket confirmation from Airline.

It is now more than 12 hours since the flight ticket is not confirmed....
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S
Souvik Nandy
Sep 14, 2021
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Airline ticket not booked

The online booking was done on 12th sept 2021. but it has been more than 48 hrs still PNR isn't generated for the booking inspite of complete payment. The worst part is no one is reachable at via.com either on the customer care number. we have been trying consistently for last...
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D
Dixan Lal Thomas
Sep 14, 2021
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Via.com Refund not received so far

Website: in.via.com

Can u please share the details regarding the refund for the booking id: FMNAA3J2ZGOZZ

no ones attending the call
no reply on Twitter
no reply for mail

Rs. 823 refund was promised after the cancellation,
but nothing till now...
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P
Prakhar T
from Agra, Uttar Pradesh
Sep 12, 2021
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Airline PNR not received yet

I booked a flight from Delhi to Port Blair with the booking ID FMNAA3J5AJL70. Status is showing as In_progress. PNR number is still not generated. Please assist me regarding this issue....
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P
pooja kotiyal
Sep 8, 2021
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Refund not credited

BRQ5JR Refund not credited and customer care not picking up.

Thanks
Pooja
[protected]...
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S
sujitnikam
Sep 8, 2021
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Request for refund

My ticket with booking id FMNAA3J0CXM0O was not confirmed. So I request you to return my money amount 7437....
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S
shnkr12
Sep 7, 2021
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Airline PNR not received

Airline PNR not yet received

Via.com Booking ID: FMNAA3J0NDB19
Booking Date:07.09.21
Payment Status: Paid
Tel No:[protected]
E mail ID : shankar.[protected]@gmail.com

Airline PNR not yet received....
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S
shnkr12
Sep 7, 2021
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PNR not received

Airline PNR not yet received

Via.com Booking ID: FMNAA3J0O390Y
Booking Date:07.09.21
Payment Status: Paid

E mail ID : shankar.[protected]@gmail.com

Airline PNR not yet received....
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S
sujitnikam
Sep 6, 2021
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PNR not received

I booked ticket today and my booking id is FMNAA3J0CXM0O. My mobile number is [protected]. I have already made the payment.

I am not getting PNR number, also not getting ticket.

Please send me pnr number....
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J
jyoti pashte
from Bengaluru, Karnataka
Sep 3, 2021
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Refund of my cancelled tickets

Address: Bangalore

My self Jyoti Ashade I booked tickets for 25 sept i cancelled that buts still i did not received refund for same. Whenever i call Viacom they say they did not receive refund form Airline and it will take 30-60 days. Now they saying refund you will get in 22-25 working days and we have emailed you. But no such email has come from them and the customer care is really pathetic they do no the information at all . Kindly help me to get my refund...
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