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Vodafone India Complaints & Reviews

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Updated: Sep 1, 2024

Complaints 27116

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9562

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So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

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\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

deactivate games portal

recharge is successful but not activated in my account

Error 69 and 29

Vodafone net service

Not able to send sms for porting in., 1900

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VAS Services still active - After Deactivation

Cheated international roaming fee

Payment of Amount for SIM Card

Vodafone India reviews & complaints page 908

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Address: Pune, Maharashtra

I have postpaid connection of vodafone. vodafone has charged in for both capping limit amount(750) and booster pack amount(350) when i check with constomer care the said that even though u have activated booster pack capping limit amount gets use. But i have sms mentioneing that booster pack is activated and usage from booster pack is used. then how come they say that u have use internet from capping limit. vodafone company...

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Address: Mumbai City, Maharashtra

Executive of the company sells me the plan of Rs 99 and tells me no additional charges except the charges for extra calls/sms as per the details of the plan. I get a bill of Rs 458 and unnecessary charges like Rs 75 for itemised bill, 50 for Prepay @ 50 sms plan, reconnection charges of Rs 150 and late payment charges of Rs 25. I never received their bill so didn't make the payment, finally after my no. was disconnected that I thought to...

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Address: Pune, Maharashtra

I am a vodafone customer. i had my prepaid number [protected]. One day vodafone executive came with the offer to convert it to postpaid. During the proceedings he also offered a new number [protected]. I used both numbers as postpaid for few months. I had given security deposit 300 rs rupees each for both numbers. When i converted my both numbers back to prepaid the same was not credited to my numbers. When querried at VIman Nagar Pune branch...

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Address: Nagpur, Maharashtra

My number is [protected]. I am with vodafone from 7th march 2014 and my credit limit is 600 only from the start to till date and my services are barred on every bill generation date that is 6th of every month and i have to pay the bill first to get my services back, i don't even get a hour to pay the bill (bill is generated and services are barred from the very next minute) i cant even increase my credit limit as it is blocked by vodafone. I...

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Address: New Delhi, Delhi

Hello, I am Vodafone postpaid user more than 4 year but when I change it in prepaid for the same no. and my problems get started, A service name [protected]@It get enabled on mid-night of every 2nd weekend. In last incident charged amount (for same service) get refunded to me because i have not requested for the service but this time they (Vodafone) are charging for the same and Rep is not giving me sufficient reason for the deduction. This...

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Address: Kurnool, Andhra Pradesh

Dear sir, I took the vodafone new prepaid sim last month and I was informed that 1GB 3G data is offerd for the first month.I used the data 180MB and the pack is expired before month on 5th march but the data is activated on 15th february.I called the customer care but the issue is not resolved.So please help me and resolve the issue.My contact number is [protected]. Regards, Askari....

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Dear Sir / Madam, I want to get Incoming & Outgoing call and sms details history of a vodafone prepaid number i.e., [protected]. Dated (01.01.2015 to 28.02.2015) kindly request send me all details as soon as possible on my email id, - [protected]@gmail.com Please do needful. Please help me. With Best Regards Ujjal Kanti Sen...

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Address: Bangalore, Karnataka

hello sir, my name is raju with phone number [protected], i am using vodafone postpaid from past few years...last month i have cancelled all my existing 3g data and other services excluding just 349 rental plan, 80rs sms plan, and this month i get a bill off 1200 which includes two other pland of rs 400 std rental and rs 500 std rental which i am not subscribed to. please resolve my complaint...

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Address: New Delhi, Delhi

my name is alex..regarding my number [protected] based on delhi.last two months onwards when somebody calling me my call is diverting and its getting by another but in my phone settings call forwarding is off. i have called your customer care number and said this problem but they respond me badly...even they dont want hear from me... most of my relatives told me about this problem when they call me some others taking my call.. so...

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Address: New Delhi, Delhi

Sir It is bring to your kind notice that, I have using the corporate plan of vodafone number [protected]. But suddenly I have charged Rs. 3, 967.63 for the bill period of 15.01.2015 to 14.02.2015 because they say I have consumed more then 1GB 3G plan.Originally my Internet plan is of 2G. But due to the change of handset, the 3G - 1GB free plan was activated on my number.In between the month of January, 2015 I had called the customer care...

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Address: Lucknow, Uttar Pradesh

sir internet not work properly form pervious month 16/02/2015 Then i call to customer care and i told them then they said after 3/3/2015 Internet work propely but today 7/03/2015 internet not work properly on my number my request number is [protected]...

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Address: Gurgaon, Haryana

I was charged Rs 495 for usage charges .I have activated my 2G data pack, which is not consumed completely till the end of month .Then how could the charge me any downloading charges. The reply from vodafone is " We would also like to inform you that any content downloading is charged as per the cost of the visited site. Hence, you have charged Rs. 495 amount for downloading content such as hello1_tvalls*** in your bill dated 28-Jan-2015." I...

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Address: New Delhi, Delhi

I have been charged 80-100 rupees almost every months extra for 4 months in last 8 months billing cycle for my mobile bill. My Post paid mobile number is [protected]. Either Vodafone Messaging system response of DATA BAL TO 111 is faulty or their Bill generation Machine is faulty. Becuase as I am having message response of DATA BAL to 111 in mobile for 2 Feb evening at 9 PM showing 299 MB. As I have switched off the Data Usage from 3 days...

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Address: Pune, Maharashtra

respected vodafonecare, i, dheerendra singh works as a research scholar in national chemical laboratory pune. i applied for one postpaid vadafone plan by your online service before two month. i got nonactivated vodafone sim and i paid 500 rs cash . the number provided by vodafone office is neither activated nor refund my money back. i contact many times in vodafone service provider but each and every time there is no proper...

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Address: Ghaziabad, Uttar Pradesh

I called vodafone customer care on 7th March call reference id[protected] executive name mamta. This lady instead of helping me with my problems disconnected the call. and when asked to transfer call to senior she replied he is busy call back later.. vodafone is the worst network services I have come across. One company that overide ur recharge of more amount with less...

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Address: Ahmedabad, Gujarat

Sir?Madam, Though there was an adequate balance in my account on the dates the bills payable in the month of Feb., 2015 and March, 2015 were presented. As a result, I had to make payment with penalty. Please cancel the ECS Payment instruction as the same has been proved me very costly and inconvenient. Now, in future I would like to make the payment of my Vodafone post paid bill directly by cash/cheque/on line. In the meanwhile, please...

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Address: New Delhi, Delhi

sir, In the month of December-2014 i bought a a new number of vodafone which is [protected] at that time the concern executive told me a plan for the free roaming service and provide me a another number which is [protected]. i bought both of two numbers and paid the Rs 250/- for each sim as security money. According to the plan of vodafone the cost of free roaming will be paid by me with my bill which is 200 + 75 ( for free roaming charges...

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Address: Pune, Maharashtra

Sir, I am using Vodafone official SIM No [protected] since Jun-14.But in the Month of Feb-15 abnormal bill of Rs 7956.06 issued, till date average bill was in the range of Rs 400 to Rs 500/-. The Feb-15 bill consists of VF mobile connect charge of amounting Rs 5126.19/-. This charge is not justified. Particular in the month of Feb-15 these charges are exceptionally high. Kindly give proper justified bill. Please do the needful at...

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Address: Pune, Maharashtra

Hi all, I am delhi based postpaid vodafone user but now i have moved to pune . and i want to convert my no from postpaid to prepaid. as i cant go to delhi for just converting my no to prepaid. When i went to pune vodafone store they told me that you cant convert your delhi based postpaid no to prepaid in pune. Even in delhi also, Vodafone store people told me that i have to be present for converting it from postpaid to prepaid. what a crap...

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Address: New Delhi, Delhi

I am using Vodafone prepaid services in Delhi circle. Out of the blue I get messages that your "gaana subscription" or some other subscription is successful. To opt out I have to call 155223. When I call there I get a response that no service is active. But these people deduct balance Reaching the customer care is next to impossible....

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