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Last updated Sep 1, 2024
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S
SANDEEPKUMAAR
from Bengaluru, Karnataka
Feb 5, 2015
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Wrongly deducted charges

Address: Bangalore, Karnataka

VODAFONE India wrongly deducted charges for d2c_ndtv_valuepk_9, d2c_mydala_99, d2c_shotformats_ti for the month of JAN 2015.
My mobile No:[protected] is being charged as follows by Vodafone:

22/12/14-16:13:33 d2c_ndtv_valuepk_9 0:00 99
22/12/14-23:19:46 d2c_mydala_99 0:00 99
13/01/15-14:31:00 d2c_shotformats_ti 0:00 99
13/01/15-17:30:18 d2c_mydala_99 0:00 99

Note:Total 396.00...
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sivasvce98
from Muvattupula, Kerala
Feb 5, 2015
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Poor Customer Care

Address: Chennai, Tamil Nadu

Hi I request to change my IVR Language from Hindi to Tamil from 29/01/2015 more than a week they taken more than three request but there is no response but ticket are closing without resloving the issue i don't know how they doing, they block my IVR, i can't able to call Cust care. My request no are:[protected] this is for Language Change, [protected] this is for to unblock IVR,[protected] this is for they dectucted my money without any reason.Vijay...
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kaushik.teraiya
from Mumbai, Maharashtra
Feb 5, 2015
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Activation Process Problem Prepaid to Postpaid

Address: Mumbai City, Maharashtra

Dear sir/madam,
This is to inform you that, recently I have submitted application and relevant document for Corporate mobile plan from Vodafone Prepaid Number([protected]) to Vodafone Postpaid.

But after 48 hours i received message to Vodafone "We are unable to process your request for activation of your number [protected]".
Kindly get in touch with systematic knowledge service pvt ltd. to more details.br...
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Tejas Patkar
Feb 5, 2015
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Incorrect Information provided and heavily charged for 3G

Address: Pune, Maharashtra

Hi Team, Name :- Tejas Patkar Mobile Number:- [protected] Yet another mess up by Vodafone here is the complete description of the issue. Two months ago on 24th November or 23rd November I got my 3g plan plan activate which was 500mb @ Rs 100 for 2 bill cycles and later on that will be Rs 150 for 500mb. I used the 3g for 1st bill cycle and the result was satisfactory and the bill was under control below 600 which is...
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Manish Virendra
from Lucknow, Uttar Pradesh
Feb 5, 2015
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charged 99 rs in my bill

Address: Siddharthnagar, Uttar Pradesh

i am Manish Virendra number [protected] and i have been charged for rs 99 for some service called d2c_salparni_looka which im not getting for what purpose i have been charged.im very dissapointed by vodafone service i think i should port to some other network who has cheap plans and no cheat policy....
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nehit goyal
from Delhi, Delhi
Feb 5, 2015
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rgarding the excess payment

Address: Jind, Haryana

sir this is nahit Goyal my cell no is [protected]. actually i ahve been using the vodafone postpaid no for more than a year. earlier i was getting the very good services but before two or three months when i saw my bill and got shocked to see that the bill was additional having amount of 200 Rs or something. i called customer care and i paid it then i had a call with customer care and got an additional pack of 199 for extra net usage ..(i...
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Sbansal1026
from Pune, Maharashtra
Feb 5, 2015
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Activation of unsubsribed services

Address: New Delhi, Delhi

My vodafone no is [protected]. In bill for the month of dec 2014 generated on 3rd Jan 2015, i have been charged Rs. 228 extra for downloads of some packs which i never activated on the internet. When i called customer care they said that these charges will not be reversed and the service activated would also not be deactivated. I had to pay unwilingly Rs.228 plus service tax extra to the Company But the same problem came in the bill of...
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shivam3660
from Mumbai, Maharashtra
Feb 5, 2015
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An unauthorized change made in my bill

Address: Mumbai City, Maharashtra

A transaction of Rs 99 + 12.3% taxes was made in my account namely d2c_ndtv_valuepk_9,

when i called customer care, asked a few questions and got only 1 answer from customer care executive.
1. Will i get a refund of it?
Ans. Its a service of a 3rd party and we can not refund as you clicked on some add on some site.

2. Why didn't vodafone asked for authorisation before charging anything to...
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Shrinkhal Sarawagi
from Jaipur, Rajasthan
Feb 5, 2015
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Unnecessary extra charges

Address: Alwar, Rajasthan

I have been charged extra Rs.99+Rs.99 for download charges, but no downloads were ever initiated.
On contacting the customer care, the representative talks very rudely, and when asked to talk to his manager, the manages also talks rudely and demands to cut the call instead of explaining to me about the charges....
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vishnu77444
from Hyderabad, Telangana
Feb 5, 2015
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My Gift Not Received

Address: Hyderabad, Andhra Pradesh

Hi, I have applied my free gift for [protected] on 29-Oct-2014.and i it was registered successfully. But still i have not received the same even after fellow up with vodafone customer care and local store also.but no response form their end. Please find registered details As below. Name : Vishnu Vardhan Mobile Number :[protected] Serial No : 60274419 Registration Ref. No.:11332 Registration Date:[protected] So i am Requesting...
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S
s k agrawal & co
from Kolkata, West Bengal
Feb 5, 2015
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deficiency in service

Address: Kolkata, West Bengal

We M/s S K Agrawal & Co, Kolkata are using corporate Vodafone connection. We recently shifted our office to a new location in kolkata and thereafter requested vodafone to change the address in its records. Vodafone replied and gave us a list of documents to produce which included copy of a LANDLINE telephone bill at the new address. We submitted a copy of the Airtel landline bill at our office. However Vodafone refused to accept it. Now...
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DRONAK DOSHI
from Thiruvananthapuram, Kerala
Feb 5, 2015
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Poor Service because of their own mistake.

Address: Bangalore, Karnataka

I bought 2 postpaid connections from Vodafone in the month of October 2014. On 1 of my number I got 3G plan activated. In the monthly bill they charged Rs 750 additional for some service which I never opted to use. They did the same in the 2nd month's bill also. After repeated complaints and even after making the payment for the bill except that additional Rs 750, which they charged, they kept on saying that they requested for waiver of the...
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V
vijayahegde
from Mumbai, Maharashtra
Feb 5, 2015
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high rental has been charged in the place of the actual rental option that I have selected

Address: Mumbai City, Maharashtra

I have opted for monthly 125 rental for the corporate plan that has been shared to me by Vodafone. However, to my surprise, that have charged us monthly rental of Rs.375. I have paid the first invoice thinking that they will adjust this in the second invoice. However, inspite of repeated mails, calls that I have been sending to Vodafone team, billing department, corporate team handling our company account, no action has been taken by them....
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M
mehul n Petel
from Ahmedabad, Gujarat
Feb 5, 2015
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more bill payment without using

Address: Ahmedabad, Gujarat

dear sir i am mehul patel i used vodafone post paid connection i was got the more bill amount without using services i was called many time to customer care executive but they would nt gave me satisfactory answer plz help me what i can do ?? give me positive replty...
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ashish.garg
from Jaipur, Rajasthan
Feb 4, 2015
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unauthorized deduction rs 99for interner

Address: Gautam Buddh Nagar, Uttar Pradesh

Rs 99 was deducted from my vodafone account(no. [protected]) for "d2c ndtv" which i have not used/opted/subscribed for, on 16th jan 2015 . I have already filled a complaint in the vodafone site and informed vodofone customer care as well but no response from them and amount was not refunded till the date. Requesting you to kindly look into this and help me to let the amount refunded back-Thank You...
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Nareshkr007
Feb 4, 2015
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For someone else's unpaid bill my no. Was disconnected

Vodafone people disconnected my no. Mentioning there is another no. On my name which have some balance due n this no. Was deactivated an year back. N i never used this no. Still m suffering. M totally stucked neither i can msg, call nor port it to some other network. Having all my dues clear. I just don't understand this mess up. N no one is helping at vodafone india....
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pj1519
from Mumbai, Maharashtra
Feb 4, 2015
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Regarding bill of jan 2014

Address: Kutch, Gujarat

Dear sir, My mobile number is [protected] in the bill of jan2014 i have added the plan of 199 for internet in my connected number [protected] but then even i have received the bill for the internet use so please check the same and cut the same amount from my bill and give the confirmation of the same in my registered mail-id [protected]@yahoo.com...
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dr. ashish podey
from Valparai, Tamil Nadu
Feb 4, 2015
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regarding the billing amount

Address: Mumbai City, Maharashtra

m using vodafone since 3 years now, since last 10 months m in roaming n requested vodafone care to do something wid my roaming charges.initially they were so reluctant to give any advise n straightway told to me to go to d place where ur card belongs to.for any query. In month of december a guy from customer care suggested me to activate a RAOM LIKE HOME plan which is absolutely free of cost n no monthely charge wil b applied and it wil work...
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shrutivista
from Mumbai, Maharashtra
Feb 4, 2015
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illegetimate bill charges

Address: New Delhi, Delhi

Hi I am a vodafone postpaid customer. I am on roaming for last 5 months. I opted for a roaming pack of rs 75 which allows me to have unlimited incomming calls. But last month I got my bill with approx 700 rs as incomming bill. How can i get any incomming charges when I am already having a roaming free incomming pack. They said that I connected to different network. How would i know that to what network i can connecting i still paid...
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atulbansal_99
from Siliguri, West Bengal
Feb 4, 2015
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Downloading Charges

Address: Darjeeling, West Bengal

I have 3G plan where Internet usage if free, the company have levied downloading charges in my biills from May 2014 to Dec2014. When I actually saw the bills in December i enquired the company. Upon enquiry the company accepted that it was a mistake on thier part and assured me of the waiver of the downloading charges. The company then waived the charges of the December bill. I have since then been requesting them to waive downloading charges...
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Recent comments about Vodafone India services

This happened to me throughout 2020 itself. It is pathetic to see they are still continuing thievery. After a year of fighting, I ported to airtel. It is having the same charges as Vodafone and hasn't...
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