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ZestMoney Complaints & Reviews

zestmoney.in
3.1
Updated: Oct 1, 2024
Complaints 1637
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989
Unresolved
648
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75
delete my zestmoney account
51
I want to cancel my loan vouchers of flipkart from zestmoney
51
loan cancel request

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Zestmoney purposely cheat customers by making false promises, to attract the customers?
3 EMIs deducted against 3 failed transactions using Zest Money on Goibibo
Emi debited twice and loan not closed after myntra refunded

ZestMoney reviews & complaints page 81

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T
Tez Saru BhaDwal
from Mumbai, Maharashtra
Jun 3, 2018
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I don't want voucher given by zest

Sir the loan voucher given by zest company for purchasing of mobile to me now is active with my account but i ordered that mobile by cash but zest company not accepted to return my voucher now there is no use of such voucher for me i m not interested to use the voucher given by zest and i called several time to customer care but they r not resolving my problem so plizz cancel my voucher and resolve my problem...
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F
Fazal00
from Mumbai, Maharashtra
Jun 2, 2018
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mobile loan

Address: Thane, Maharashtra, 421202
Website: ZestMoney.in

I have applied for mobile loan on 31st may 2018. After completing the process it was informed that i will get an update within 24 hrs however, it has been 2 day and i haven't received any update. I had written an email to zestmoney for the same. They had asked me to re-submit the bank statement which i have already done. I had also called the customer care and they said that i have already submitted all the required documents and their team...
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B
Bira3232
from Vadodara, Gujarat
May 30, 2018
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cleartrip voucher

Address: Ahmedabad, Gujarat, 380050

Im not conforming my voucher and even i don't want this voucher and im not giving signed nach form.
Without i'm giving signed nach form how can you approve my loan amount/voucher...
This is not fair 15 days ago i called in customer care but they told me we noted you complaints and after 7days we informed you but no one informed me...
This is clearly cheating...
I'm going in consumer department or cyber crime......
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S
shashank141288
from Agra, Uttar Pradesh
May 29, 2018
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cancel vouchers or change vouchers

Address: Agra, Uttar Pradesh, 28204

I have received vouchers from zest money by mail behalf of flipkart. But flipkart not having gstib service. Thats why i have not use itc credit by purchasing laptop. This is very poor service by flipkart. I have not add & not use these vouchers yet. Now i want to cancel these vouchers and change the vouchers from flipkart to amazon. Because amazon having gstin service.
Kindly process my request urgent. Because if i used these vouchers...
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K
kethanmanyam
from Bengaluru, Karnataka
May 28, 2018
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regarding loan cancellation

Address: 517325
Website: zestmoney.com

I ahd applied emi of rs 32000 from zest money they accepted my application and approved my laon in the form of vouchers .i had ordered the item in flipkart but due to some issue with dlevery i had cancelled the order and the amount thay had refunded to source (zestmoney people).i had informed the same to customer care but they are forcing me to pay the EMI by accepting the loan .how come the cusotmer has to pay emi with out using the VOUCHERS...
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K
Kousik Naidu
from Ongole, Andhra Pradesh
May 27, 2018
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login process

Address: 521175

My aadhar number is not attaching to the zest email because it is tell the aadhar number is alredy used in another email so please help me
And tell what can i do i think some one was using my aadhar number to linked with the zest so it is telling your aadhar number is already linled with another email adress i have all proofs to verify my account please help me...
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A
Alexzander67
from Nashik, Maharashtra
May 26, 2018
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flipkart

Address: Chennai, Tamil Nadu, 600072

I applied 15000 for mobile to buy flipkart. As per the terms i applied.
Past 2 days before i logged and finished all the process. Still now i m getting message yah application received.

What about my status. Approved or rejected anything reply. Afterwards how i know about the status. I signed nach. Finished all the procedure.

Status are not updated. I called no response.
I mailed no response.br...
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B
Bharat Biyala
from Mumbai, Maharashtra
May 25, 2018
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wrongly charged late fee

Address: 401105

Zestmoney has charged me late fee because as per them i missed due date but i had kept enough balance so that they can auto debit loan amount from my account but they say due to nach they are unable to deduct the amount. Previous month also they said the same thing but they didn't charged me any late fee but this time they have charged me late fee and they had assured me that from the 2nd loan payment they will auto deduct the amount.br...
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Y
Yoosaf Nisar
from Chennai, Tamil Nadu
May 25, 2018
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voucher not received for amazon

Address: 679336

I have a credit balance of rs. 20000 in my zest account and on 24-05-18 at 5.00pm i applied for an amazone voucher for rs.20000/-. I have already uploaded my nach. But there is no reply from zestmoney till now. As i want to book a phone from amazone and its flash sale, please help and support me at the earliest.

Please make my voucher ready....
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P
Pramodgoswami123
from Delhi, Delhi
May 23, 2018
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loan request

Address: New Delhi, Delhi, 110096
Website: ZestMoney

I have applied for the loan of 20 k to purchase a mobile from Amazon everything completed relayed to documents verification etc... At the end it showed it takes 24 hours to share the update... But its already over 24 hrs i didn't get any update... May i no will i get the loan or not correctly. I also want to know whether this will get approved or not because i need to plan an alternative. Usually may i know how many days it will take to approve.If...
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L
Laique Shaikh
from Aurangabad, Maharashtra
May 22, 2018
Jun 13, 2023
This thread was updated on Jun 13, 2023
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unable to complete application

Address: Aurangabad, Maharashtra, 431001

Good Afternoon,

I have attached soft copy of my PAN Card and Aadhar Card and screen shot of error message for your kind reference,

I have never applied before this, on Zest money but still its showing PAN Number already linked to another email id

Aadhar Card
[removed]

PAN Card
[removed]

Registered Mobile No.
[removed]...
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A
Abbas110
from Agra, Uttar Pradesh
May 21, 2018
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loan

Address: Sambhal, Uttar Pradesh, 244304
Website: www.zestmoney.in

Hi,
My zestmoney loan application id is rlnh423061. I got amazon thirty thousand voucher but they voucher not work so i requested zest for cancelation of my loan. I haven't purchased any item, but amount is debited from my bank account. Instead of canceling loan zest is forcing me to accept the loan and pay emi amount. I would like to move to consumer court regarding this issue....
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J
jyotiranjan1992
from Mumbai, Maharashtra
May 20, 2018
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cancel the loan for application id akvx463729

Address: 400708
Website: zestmoney.com

Hi team,

I don't want the loan for the above mentioned application id. I have called many times to zest and it seems they are trying not to solve my issue as per your policy if i have not redeemed the vouchers before 30 days you can cancel it still you re not helping the customer.

Kindly cancel it asap. It will be great help if you are looking into the issue quickly.

Regards,
Jyoti...
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S
sri harsha 131
from Ponnur, Andhra Pradesh
May 20, 2018
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about ecs not don and late fee

Address: West Godavari, Andhra Pradesh, 534211

I have bought a phone through zestmoney. On 14 04 2018 emi due on 14 05.2018 but emi was not collected through ecs on 20.05.2018 i received an sms citeting your emi was not paid. I called zest money they told me that i have to pay through manually and i have ti rs 250 late fee for not paying on time. Thay dont told me that i have to pay online manually before. Please respond...
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B
bansalsji
from Gurgaon, Haryana
May 19, 2018
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cancellation of loan amount rs. 40000/- id - vwsb792972

Address: 122001

The authorities
Zest money

Sub:- cancellation of loan amount rs. 40000/- id - vwsb792972

This is to inform you that loan amount rs. 40000/- id vwsb792972 must be cancelled with immediate effect,
Because i do not give any approval for the same you have taken my account detail without my concert which is a case of 420.
So you are instructed to cancel the loan amount 40000/- immediately,...
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B
BABY HADASSAH
from Hyderabad, Telangana
May 18, 2018
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regarding loan request

Address: Rangareddy, Andhra Pradesh

I have applied for the loan of 13 k to purchase a mobile from flipkart everything completed relayed to documents verification etc... At the end it showed it takes 24 hours to share the update... But its already three days i didn't get any update... May i no will i get the loan or not correctly. I also want to know whether this will get approved or not because i need to plan an alternative. Usually may i know how many days it will take to...
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C
Chandrika26
from Karimnagar, Telangana
May 12, 2018
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failure of reissue of voucher

I have applied for a loan of ₹4951 on myntra and i got gift voucher. I used it but i had to cancel an ordr. The refund was issued into my gift card but i dont have the mail containing the voucher code anymore. I asked for reissue of mailcontaining voucher code and pin for the loan which was preapproved. I contacted customer care but they keep saying extension is unavailable. Look into this and resolve as soon as you can....
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Kaustav Kanti Dutta
from Durgapur, West Bengal
May 12, 2018
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i got a loan approved of 50000 inr but the vouchers are not getting accepted by flipkart

Address: 713205
Website: zestmoney.in

I got a loan approved of 50000 inr but the vouchers are not getting accepted by flipkart. I called flipkart and they said to contact zestmoney. Why this is happening. I want to solve this problem asap else i will charge a case in court for harassment and fraudulent activities.

My loan id is - enec456774
& the date of approval is 03 may, 2018
I'm extremely worried now whay this is happening and this company has...
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N
Nazim Patwekar
from Raver, Maharashtra
May 11, 2018
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tried to contact you but call didn't connected

Address: Sangli, Maharashtra, 416410

Hello km NAZIM i applied for 11000 loan but 10000 loan was activated in my account rest of 1000 not and I want to cancel 1000 loan coz Amazon pay allows only 10000 . And please less emi charge coz only i used 10000 rest of my emi changes due to this fix this issue immediately. And please call on my number [protected]. Help me to figure out my all queries....
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A
ashiyaasi
May 4, 2018
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zestmoney executive behaviour

Address: Bangalore, Karnataka, 560037

My name is ashiya ([protected]) i have received calls from zestmoney executive for asking my payment, he called me few times i couldnt answer the call due to my personal issues. His words are very rude even tough am saying this is not the manner to behave. And that is not the way sealing with customers. His name is raghava he spoke very badly and going to legal action on this, going to proceed legally by filing a case of defamation against...
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