ZestMoney Complaints &amp; Reviews

Address: 380007

Dear zest money team i have not apply this amazon voucher loan i was talked to your team about cancellation my loan and your team member say me we cancelled your loan with in 7 to 10 day but i seen massage in morning this massage is for approved my loan. And for emi debited but i cancel my load by calling to your team member. I requested to you please cancelled my loan. And do not debit emi from my account. It's a biggest request to you.br...

Helpful

15 other people found this review helpful

15 found this helpful

7 Comments

Address: 505102

Website: camden town technologies

As per the terms and conditions of zest money; amount of emi should be deducted from my amount, the deduction as not done and charged me last fee indicating manual emi payment required.
Late fee charged on 22/09/2018 ;
I"d no #izte539261 ;
The last fee should be waived off.
And i have tried to connect them on the given helpline no multiple times, but no answer....

Helpful

Found this helpful?

Address: New Delhi, Delhi, 110092

Website: www.zestmoney.in

Dear Team,

I would like to inform you that I have visited on zestmoney site for some information of personal loan but I have not accepted any policy so without any confirmation why credited personal loan in my account
I need clarification why without any information and any confirmation give me personal loan

I didn't need any loan so please close this account ASAP...

Helpful

Found this helpful?

Sir myself parveen i made an account for purchase of one plus 6 from amazon by using zest money. The product cost me 39999/- on amazon and i selected emi option of 7271/- rs for 06 months. But i couldn’t manage to book my phone through the zest money app.in fact by mistake i made one loan repayment of 7271/-rs on the app. I am in a great fix as 7271/- rs deducted already and still my order is not booked. Please help me out. My registered...

Helpful

Found this helpful?

Address: Darjeeling, West Bengal, 734003

Hi
I have a approved loan of 25000, and i requested to make flipcart voucher of rs 15000, 10augest i got a email telling me that my voucher codes are ready, now i can shop from flipcart. But when i log in into my zest money account and click that 'view voucher' option i'm getting a msg "could not generate your voucher, please try again later". I'm trying from yesterday but still there is the problem. I have attached the screenshot,...

Helpful

7 other people found this review helpful

7 found this helpful

Address: Darjeeling, West Bengal, 734003

Hi, i have a credit limit of 25000 i uploaded the nach form 5days ago.. It has to verified within 24hours bt its not! Then your chat assistance told me that i can apply for a voucher and i do apllied for voucher and then again they told me to wait for 24-48hours!! Bt now its been more than 48hours and still i didn't got any sms or email! What is the problem? Why its taking so long???...

Helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh, 500090

Hi, i have got the credit limit of 12, 000. I have uploaded the nach 10 days before. Daily they are asking me to wait for 24 hours. Their customer services is worst. I have never seen such a customer services who give false information ad fake promises to its customers. They dont even know to reply the messages properly. If they are not sure about the time they should not tell me to wait for 24 hours. Daily i am checking me the mail and connecting...

Helpful

Found this helpful?

3 Comments

Dear zest money team i was talked to your team about cancellation my loan and your team member say me we cancelled your loan with in 7 to 10 day but i seen massage in morning this massage is for approved my loan. And for emi debited but i cancel my load by calling to your team member. I requested to you please cancelled my loan. And do not debit emi from my account. It's a biggest request to you.
Thank you...

Helpful

Found this helpful?

Hi its been 2 week and my account is still not working whenever i try to login it takes forever just to get me log in and secondly my nach document is still not verified after 2 weeks of complaints and all waiting. How long would i have to wait
I also told you guys to increase my limit. You told me wait 90 days and so that i have waited so long you increase my limit from 6000 to 6400. What will i do with this extra 400 buy a new iphone...

Helpful

1 other people found this review helpful

1 found this helpful

Address: Bhiwani, Haryana, 127030

Website: Google

My new loan no--80BF5F0D6A7C
Loan amount--35000
Date for apply[protected]
Confirm loan-05/09/2018
I just want to knew about my loan detail & detai about use amount boucher on flipkart.plz call me back.its urgnt.i call bt there be no reply from custumcare .i call many time in custumcare..butt from there my call was not attneded a singel time i am very worried plzz call back me..[protected]...

Helpful

Found this helpful?

Dear zest money team,
With due respect i would like to inform you that my name is gourab roy choudhury, an unwanted customer of your organization. A voucher of make my trip was generated against my name in the month of april, 2018 with the voucher code [protected]. It was an constant reminder from your organisation that i need to upload nach file to confirm my loan amount (Screenshot attached). But i totally ignored it as i...

Helpful

Found this helpful?

Address: 560034

Mam actually i took a loan of rs 6000/- from your company so instead of rs.6000/- they provided me the gift card of makemytrip.. But that gift card is not working so i asked them that the gift card is not working so please cancel that gift card so they are saying that we can't cancel that gift card so you have to pay the emi of rs.2000 per month if you will not pay the emi it will effect your credit score and still they have deducted rs.2000...

Helpful

Found this helpful?

Address: 764001

Website: Zestmoney.in

I applied loan from zestmoney for flipkart redmi sale which for rs 14999. They grant my loan for flipkart. I order the mobile but did not get which colour mobile i order. So i cancelled they order. Flipkart refund my order. But which gift card i used it invalid now. I contacted customer care several times but they said loan will be cancelled in 7days. After 7days i contacted again they said it will be cancelled in 3 days. But on 27.08.2018...

Helpful

Found this helpful?

Address: 600045

Website: Zest money loan cancellation

Ar sir/madam,
I am applying 22 august 2018 in zest money loan in ur company, that loan also sanctioned but rate of interest is very high so that same day i was call customer care and told cancel the loan sanction amount, he also tell ok we are cancel your loan sanction amount, but now one mail received e-nach successfully registered and automatically debit emi in your bank account, how is possible? I cannot activate your loan then...

Helpful

Found this helpful?

Address: 600045

Website: Zestmoney loan cancellation

Dear sir/madam,
I am applying 22 august 2018 in zest money loan in ur company, that loan also sanctioned but rate of interest is very high so that same day i was call customer care and told cancel the loan sanction amount, he also tell ok we are cancel your loan sanction amount, but now one mail received that loan successfully registered and automatically debit emi in your bank account, how is possible? I cannot activate your loan...

Helpful

Found this helpful?

Address: Ahmedabad, Gujarat, 380015

I have already told with your customer care executive about my problem. They had told me that will be resolve by us in sort time but it has not take any action about i am facing problem of two time deduct amount of my installment (Rs.366) and as per accord to your executive i have sent account statement by mail. They also told that will be adjust in next emi but due again return my ecs and broken my cibil score. And return charge has deduct...

Helpful

Found this helpful?

Address: Jalandhar, Punjab, 144040

Website: Zestmoney

Dear sir
My application id no. Is 49455917ef0c
With zestmoney company online loan provider

They are send to me a email that ur loan is close with in 5-10 day

Now i say to the company for close my loan and they are saying to loan cannot b cancle ones the loan is active plz sir help i don't want this loan and noticed to zestmoney company please...

Helpful

Found this helpful?

Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Loan id - 9c95d9698db0
Customer id[protected]
Date - 27-july-18
Name - love bajpayee
Contact - [protected]

I took the loan for purchasing a phone via amazon, however it got cancelled it got the voucher refund, then i opened a request with zest money via chat option on website and i was assured from zest-money that the loan will be cancelled, i wont be charged anything. However i am receiving notifications...

Helpful

Found this helpful?

Address: 509208

Hai this is ravikumar i want cancel my orders amazon &: flipkart orders why i am cancel my orders are i am not recieved my orders and not sent you & your company that is also daily why are you & your company sending messages pay your emi why are you tarche me what this nusense, i want not interested your payments and orders, cancel my all orders once you send messages i will file a case in court and police station...

Helpful

Found this helpful?