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zestmoney.in
3.1
Updated: Oct 1, 2024
Complaints 1637
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989
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648
Good! ZestMoney values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ZestMoney step up their efforts to fully resolve all complaints 👍
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75
delete my zestmoney account
51
I want to cancel my loan vouchers of flipkart from zestmoney
51
loan cancel request

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Zestmoney purposely cheat customers by making false promises, to attract the customers?
3 EMIs deducted against 3 failed transactions using Zest Money on Goibibo
Emi debited twice and loan not closed after myntra refunded

ZestMoney reviews & complaints page 76

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S
Sarvan Siva
from Chennai, Tamil Nadu
Nov 29, 2018
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fraud by zestmoney

Address: Chennai, Tamil Nadu

I am facing so many problems with zestmoney first they gave me some useless codes after several days of followup it was rectified and now i have paided them on time but they are not giving my no cost emi refund back, its been more than 17 days but still now i haven't received any refund or any update regarding it they are just a name sake but they don't help you i will not recommend this to anyone....
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Rahul Pandey 94
from Bulandshahr, Uttar Pradesh
Nov 27, 2018
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cancellation of my voucher code of 8000 rupees for make my trip

I have applied for voucher code of 8000 rupees, for make my trip ticket booking but now because of some reason I have no use of the voucher for which i want to cancel the loan, but at first they are refused to cancel the loan and then after a few conversations and complaints, I got a SMS on my phone that the loan is cancelled . I am sending the SMS in attachment !! But the zest money customer care are now saying that we have no updates about...
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S
souvyyy
from Ranchi, Jharkhand
Nov 24, 2018
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Resolved

cancel my loan

Address: Dhanbad, Jharkhand, 828207

My mobile no. [protected]
Email id- [protected]@gmail.com
I have applied for flipkart vouchers of Rs.12, 999/- for Redmi NOTE 6 PRO that's 23rd November sales already over and still Ur vouchers is not working.23rd November Redmi note 6 pro sale is over and after this phone will cost more with Rs. 1000. So that I don't want to pay extra. Now cancel my vouchers immediately before deduct any EMI from my account....
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H
Hemanth.B.C
from Delhi, Delhi
Nov 23, 2018
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Resolved

worst customer support/unprofessional team

Address: 560021

Hi,

I had couple of loans running with Zest Money and one of which was Application ID : AKUG889457 for Amazon vocher. For initial few months they were debeting the money from my bank and later on it got stopped. Couple of month i spoke to some one and paid manually and requested them to have the issue resolved as i dont have sufficient time to go ahead and pay manually and more over talk to some professional people.
...
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P
Praveen Yalamanchili
from Kavali, Andhra Pradesh
Nov 22, 2018
Resolved
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Resolved

loan recovery

Address: Krishna, Andhra Pradesh, 520010
Website: dattuyala@gmail.com

I will pay 1st instalment on[protected]. (Application no 8318572e137b) but your message
(Emi repayment day
—
Hi yalamanchili praveenkumar, your emi payment is due today. We’re unable to use your nach for auto emi payment this month. Please avoid any penalties by paying your emi today for order #8318572e137b of ₹6670.
—
Pay online
http://nmc.sg/kpY2wl
—
Late payment penalties...
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M
mallesh mechanic
from Hyderabad, Telangana
Nov 21, 2018
Resolved
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Resolved

zestmoney loan disbursement

Address: 560034
Website: www.zestmoney.in

I applied for loan for 10000 in zest money but it shows that loan is disbursed but no money has received in my bank account. I want to give a compliant on this site due to privacy violation and fakeness.
But I want this conflict resolved soon and I want my loan back. How can I pay EMI with out receiving loan.This error is showing for me.I didn't want to repay loan if it is not disbursed into my bank account.
Thank you....
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P
Pavani Madhu
from Pune, Maharashtra
Nov 21, 2018
Resolved
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Resolved

fraud/got cheated

Address: Ranga Reddy, Andhra Pradesh, 500019
Website: zestmoney.in

Pavani Madhu
15:47 (1 minute ago)
to help

Hello Zest Team,
Greetings !

Thank-you for your email.
When I opted for ZestMoney EMI, it displayed a small note saying that the interest would be credited back after each EMI payment. Also, when contacted your customer care executive, she too confirmed the same and assured me that the offer was going at that moment and eventually I will...
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Pavani Madhu
from Pune, Maharashtra
Nov 21, 2018
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Resolved

got cheated by zestmoney

Address: Ranga Reddy, Andhra Pradesh, 500019
Website: zestmoney.in

Hello Zest Team,
Greetings !

Thank-you for your email.
When I opted for ZestMoney EMI, it displayed a small note saying that the interest would be credited back after each EMI payment. Also, when contacted your customer care executive, she too confirmed the same and assured me that the offer was going at that moment and eventually I will avail the benefit.

Since a long time my husband, Madhu Chand...
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M
M R. Prajapati
from Mumbai, Maharashtra
Nov 16, 2018
Resolved
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Resolved

my voucher is not accepting on flipkart

Address: Mumbai City, Maharashtra
Website: help@zestmoney.in

When i was submit my voucher on flipkart then
There is a message
"unkwown card number. Please try other card"
What is this
And no one is solving it any costumer care is cut the phone automatically what is the problem i cant understand
The voucher is not reedem
And the voucher is not cancelling what i do
If zestmoney will not follow this i will complaint in court
Understood zestmoney...
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R
rohitrizki
from Vadodara, Gujarat
Nov 15, 2018
May 6, 2022
This thread was updated on May 6, 2022
Resolved
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Resolved

loan emi deducted from account but still showing not paid in zest money

My emi of rs 3040 was debited on due date but it is not reflecting in zestmoney dashboard. It is showing that emi repayment is late. As it is already debited from my account why should i pay it again. Kindly check and fix this asap. Also make sure my cibil should not get affect as this is not my fault. I have seen some similar complain so i am sure there is some problem on your server. I need a resolution asap. Feel free to contact me....
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R
Raman997
from Mundi, Madhya Pradesh
Nov 14, 2018
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Resolved

emi is debited but it is showing in zestmoney dashboard.

Website: zestmoney.in

My emi of rs 3635 was debited on due date but it is not reflecting in zestmoney dashboard. It is showing that emi repayment is late and given 2 days to pay it. As it is already debited from my account why should i pay it again. Zestmoney customer service is very poor. Looks like i did a mistake by taking taking a loan from zestmoney. Kindly check and fix this asap. Also make sure my cibil should not the affected by your mistake otherwise...
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N
Nikunjpatel1
from Ahmedabad, Gujarat
Nov 12, 2018
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Resolved

when ill not purchased any product from amazon then why should i pay money

Address: Rajkot, Gujarat, 360004

Dear zest money

I am nikunj kakulal vachhani and my cell nom. [protected] and mail id [protected]@gmail.com i habe complain many times in your help id but they refuse to my complaint they said u cant cancelled vouchers but i told u that ill not purchased any product from amazon or any other online saling company then why should i pay emi or money when ill not purchased this is injustice please cancel my voucher and cleare this...
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M
Modi Mehul
from Surat, Gujarat
Nov 9, 2018
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Resolved

I have flipkart voucher of 38000 with order #4dc464d10909

Address: Ahmedabad, Gujarat, 380019

Dearest zest money help desk,

I have not a payment of my order no.#4DC464D10909 in any installment because I haven't this unused loan and also cancel request is must be apply but why should be not a cancellation my loan. So please I have must be requeste to you please cancellation my loan...

FAQ please call me..+91 [protected]

Thanks and regards,

Mehul MODI...
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A
Aarti Chatrath
from Gurgaon, Haryana
Nov 9, 2018
Resolved
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vouchers issued to me have been redeemed by somebody else

Address: New Delhi, Delhi, 110018
Website: Zest money

I was issued two vouchers from zest money on october 10th which i was supposed to be used on the amazon website. I wasn't able to redeem the vouchers and when i contacted zest money i was told that the vouchers will be cancelled but after a weeks time i started getting emails from zest money about the emi plan for the same vouchers. I contacted amazon as well and they said on october 10 a person called vikas attri has already redeemed those...
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Rahul Pandey 94
from Bulandshahr, Uttar Pradesh
Nov 7, 2018
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Resolved

cancellation of my voucher code of 8000 rupees

I have applied for voucher code of 8000 rupees, for make my trip booking but now i have no use of the voucher for which i want to cancel the loan, but they are refusing it to cancel it, saying contact to make my trip merchant customer care, if they allow to cancel, but these are totally
Fraud because the loan is applied by me and i have not used a single money of it, so, you people have to cancel it. If this happens then i am going...
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A
Aarti Chatrath
from Gurgaon, Haryana
Nov 5, 2018
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Resolved

vouchers were not redeemed by me

Address: New Delhi, Delhi, 110018
Website: Zest money

I have applied for a loan amount from Zest money and on October 10 they provided me two voucher codes one for 10000 rs. and another one for 767 rs. which I was supposed to be used on Amazon website. When I tried using the vouchers I was getting error so I cudnot redeemed those vouchers & I sent the screenshot to zest money. Now they are saying the vouchers have been redeemed. When I checked with Amazon they said that somebody called Vikas...
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A
Adii02
from Chennai, Tamil Nadu
Nov 4, 2018
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Resolved

cancellation of zestmoney voucher application

Address: Bangalore, Karnataka, 560045
Website: zestmoney.in

Dear zestmoney,
This is my first experience with zestmoney. I had heard a lot about it from people so thought of giving it a try so i applied for an flipkart voucher 22147 rs to buy a mobile bt then i saw the interest is very high although i have not signed the nach yet i want to cancel the application, i have not received any vouchers as well so please cancel the application. The order i'd is #4a490c[protected]f59-96df-f311e0e870ca...
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Subhamay pal
from Kolkata, West Bengal
Nov 2, 2018
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vouchers cancelled apply problem

I have got 2 amazon vocher sum of 18, 500/_ from zestmoney. Now i wants to cancell my lone vouchers, i can't use this vouchers code. You can cancelled the voucher before thirty days from the date on which you received it through email. But when i called to customer care they said that you cannot cancell ed the voucher and emi of 1912/_ is deducted from your account. This is really a injustice. Pls help, my emai id is : [protected]@gmail.com...
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Sunil Sudesh
from Delhi, Delhi
Oct 31, 2018
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Resolved

rejection without any reason

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: app.zestmoney.in/authentication?isSignup=false

Dear Sir,

I register to Zest money with the Rs12000 Salary for loan purpose but ther rejected the same without any proper reason. When I asked for the same so they provide the 4-5 reason & told that the reason would be 1 of them.

I already chats with the ZESTMONEY HELP they also did not provide any valid reason or did not provide the loan.

I talk to the customer care after 2 days of applying...
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S
shiv2009
from Delhi, Delhi
Oct 31, 2018
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flipkart invalid gift card or pin

Address: 560034
Website: zestmoney.in

Pls lookout my zestmoney case ref no : #00639247, #00649037, #00667039 on 08/10/2018... Application id : 0b1fa55110f5... My 20000 loan was approved and i got 2 gift vouchers one of 10000rs voucher i successfully added to my flipkart gift wallet but another 10000rs voucher unable to redeem. I am getting error "card or pin invalid" on flipkart every time. Also i contact through via live chat immediately after i received my voucher in zestmoney...
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