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Air India Complaints & Reviews

www.airindia.com

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Updated: Feb 28, 2025

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Bad 😕 It seems that Air India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

Fake job offer letter

Job scam/ fraud in name of job

Air india airlines fraud hr - mohit sharma

they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

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To get the remaining balance amount of $280 against ticket cancellation

Full refund due to medical reasons

Unacceptable service/refund request

Air India reviews & complaints page 81

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Address: Kolkata, West Bengal, 700031

I had got my ticket numbers (098-[protected], 098-[protected]) cancelled by calling air india helpline on dec 14, 2019 due to flight schedule change where the delay was more than 1 hr from schedule departure on part of air india and i had sent the e tickets to ecommerce email id on the same day for processing refund. But even after calling multiple times to air india support desk for refund processing still after 29 days my refund amount has...

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Address: New Delhi, Delhi

My flight was delayed without any advanced notice by almost 6 hours all in the night with nowhere to go but the airport. There were no announcements and the staff did not offer any guidance on what was happening. They did not provide lounge access and i had to spend all my time at the airport gate. I've traveled to 36 countries and this is by far the worst airline company. Absolutely unprofessional....

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On 21 december 2019 i tried booking tickets for me and my family from chennai to port blair (15 jan 2020) and return on 19 jan 2020 but due to technical issue bookings were repeatedly cancelled but during the fourth attempt money was deducted from my account but ticket was not booked. I immediately called the customer care who instructed me to send email to [protected]@airindia.in with all the booking details which i did promptly and was assured...

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I tried booking ticket from chennai to port blair on 21 dec 2019 and return ticket also for four people. But due to some technical issues my money was deducted from my bank account but ticket was not booked. I called the customer care and they told to send an email to [protected]@airindia.in with booking details which i propmtly did but even after 15 working days there is no refurnd nor is there any information regarding the refund status.br...

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Dear sir,

I have tried to book air ticket from air india on date 7th january 2020 at least 5 time,
But each time in final step i got error message,
Then i download air india mobile application and try to make book ticket,
Finally i successfully finished all steps on application and also
Make payment of 178571.80 inr, from axis bank.
But after payment done i can't get confirmation and got...

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Address: 12-2-720/2/3 FLAT NO. 103 MOUNIKA HEIGHTS

I have booked flight tickets through online mode from www.airindia.in on 23 december 2019 for four passengers to travel from visakhapatnam to hyderabad on 27 december 2019. The booking reference is hetsf and flight number is ai 951. Amount of rs. 17, 192 was debited twice from my citi mastercard bearing number 5546 3702 xxxx 8313. I was waiting positively that the excess deducted amount would be credited back to my credit card account. But...

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Sir/madam i request to you please refund my money... Airindia says they refund my money full because the canceltion was airindia not mine..in 30 december 2019 and they says contect to site to confirm your money return... I ticket confirm on akbar travels.. And i email to akbar travel to return my money but they excuses to airindia they i will try but today i 10 days but i dont my canceltion money so request to you plz returns the money br...

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Dear sir,

I alongwith my wife and daughter traveled from chicago-delhi, as per the following details :-

Flight no. – ai 126

Date – 31st dec 2019

Sector – chicago – new delhi

Name of passenger –

1. Rajesh mittal – seat no.37f

2. Prarthna mittal - seat no 37 e

3. Madhu mittal – seat no 40d

Immediately...

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Address: QRTS NO-21/3B, HALDIA TOWNSHIP, Purba Medinipur, West Bengal, 721607

This is to inform you that the Flight booked by me for the dated 22 December 2019 from CCU to TEZ was cancelled in advance i.e, on 2nd December 2019 due to Operational reason. My eticket no. is[protected] bearing the name HEMABRATA MANDAL. I have contacted customer care Executives since 2nd December 2019 and also written mail to ecommerce department a number of time regarding the refund of ticket. But it is a matter of great concern that...

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Address: Belgaum, Karnataka, 590001

Dear Team,
Dear Team,
has been almost 47days passed approx of my booking cancellation I did not get my refund money back I received email that I need to give details please clarify which details you need FYI you can see below email i provide you all the sufficient information you needed, Kindly do the need full ASAP, As you know the amount is not small, I was trying to get information from call center they were advice me that...

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I had to cancel a to and from flight from toronto to delhi with in 24 hrs of booking on dec 14th, i was assured by the customer care that i will get 100% refund (Due to 24hrs cancellation policy) in 7 days. However, i haven’t received my refund yet. I have contacted the customer care many times and have sent numerous emails to e-commerce team. So far, i haven’t received any acknowledgement what so ever from air india.

I...

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Address: Vill KONKERA, DISTT Mathura, Mathura, Uttar Pradesh, 281406

I have availed the air india flight no. Ai 3427 dated 01/01/2020 and the flight always delayed when i travelled by air india and no any responsibility by air india staff no any convenience provide during delayed more than 0530 hrs which scheduled departure from guwahati to delhi 0900 hrs while flight delayed and take off on 1500 hrs which is not to be adjustable time to passengers...

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My pnr #y5pjs and ticket # is[protected]. I was supposed to travel on nov 2nd 2019 but due to personal reasons, had to cancel my travel. Called air india 2-3 days in advance and asked them to cancel my ticket. Custer service representative told my that out of 6100 inr only aprx 3400 inr will be refunded. Rest will be deducted as cancellation fee. I asked him to cancel my ticket and he assured me that refund of apprx 3400 inr will be in...

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Address: via tommaso da celano, 94, 00179

Hello all,

I'm witing you to make a big complaint about our trip with your airline company.
My round trip booking was j23vp from rome to singapore departure last 20th of december 2019 to january 1st 2020.

I've asked 3 times to your customer service and to my travel agency the baby basket for the whole itinerary and the service
Was confirmed all the times.
The first flight from rome to new...

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Address: H.no 383 at no 8 shaheed bhagat sigh colony karawal Nagar Delhi 110094, 110094

I travelled by air india flight ai 349 from delhi to mumbai on 03 jan 2020 passenger name monish bakhla my ticket no[protected]. Journey started from delhi at 04:00 on 03 jan 2020 to mumbai airport at 06:15 on 03:jan:2020 further i was supposed to board flight number - air india (Ai) 349 with scheduled departure from indira gandhi intl, delhi (Del), terminal 3 at 9:30 on 03 jan 2020 to reach mumbai at 11:10 on, 03:jan:2020.
My scheduled...

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This is for flight AI – 9897 which was supposed to depart from Cochin to
Bangalore at 10.25 AM on 29th December 2019, however I was informed about it's cancellation by the airport authorities once I reached the airport. I was neither informed regarding this via email or phone call. Request you to kindly initiate the refund at the earliest.
Regards,...

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I am Bhavana Mudigonda, bearing PNR No: JCRZ9 whose itinerary is as follows:
AI 30 : Ahmedabad(4:00 hrs) to Mumbai (5:15 hrs) on 11th dec 2019
AI 9022 : Mumbai (07:45) to Vijayawada (09:45 hrs) on 11th dec 2019
But then, as AI 30 got delayed by alomst 7 hrs, and it is not possible to take AI 9022 flight, I have cancelled AI9022 flight ticket through Air India call centre who said that I will receive a cancellation receipt...

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Address: Krishna, Andhra Pradesh, 521301

Air India — Air india airlines fraud hr - Vinod Garg

Gudivada, Andhrapradesh India
Submit a Complaint
I had received a mail and call from vinod garg hr & Enquiry Department mr.Khushsl sain([protected]) mentioning that my job application has been accepted in air india in domestic airport.

When i called to this numbers ([protected], [protected])he told that he is a hr in air india, Bengluru.br...

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I am writing regarding flight ai 154 dated 27.11.2019 from vienna airport to indra gandhi international airport, new delhi with the scheduled arrival time of 10:20hrs.
My booking reference is hnlcq. The flight did leave on time from vienna and was to land in delhi at 10:20hrs but we were told that due to fog we could not land in delhi and our flight was diverted to amritsar. we landed in amritsar at 10:39hrs and were in the plane...

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This is with reference to pnr no : z2y1t (Passenger name : jyoti chopra).

On 13th dec 2019, i requested your telephony fare desk to change the travel date from 17th jan to 15th dec along with upgradation to business class.

Agent provided me the link to make the payment of rs. 1, 03, 163. The link was processed from my end but failed when re-directed to merchant site. This was raised to the agent and i was asked...

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