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Updated: Feb 28, 2025
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Air India reviews & complaints page 77

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P
PrabhatSeema CHATURVEDI
from New Delhi, Delhi
May 30, 2020
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cancellation of tickets sector delhi - sydney

Address: delhi

Chaturvedi/prabhat kumar mr and chaturvedi rekha

Ticketed [protected] ai ticketed [protected] ai

Jzldg and jzlkm
Requesting to cancel and refund because air india did not run flights and in future we do not intend to travel...
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Naman Sirohi
May 30, 2020
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Refund of cancelled tickets

I have booked these tickets before covid 19 lockdown in february.

As we were going there to attend a marriage ceremony.

But we cannot attend the marriage due to lockdown.

Pls send the refund of the flight tickets as the amount is very big 12, 000....
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S
somnandi
from Noida, Uttar Pradesh
May 29, 2020
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non refunding of amount for air india flight tickets booked - cancelled flights during lock down

Dear sir/ madam,

As we know, we are passing through a difficult period due to outbreak of covid 19 in our country. Since, lockdown announced by government of india (Goi) from 23rd march, 2020, air travel has been stopped and the flights are cancelled from then onward

This is to inform you that, i have booked air india flight tickets in february, 2020 to travel from hyderabad to durgapur, west bengal (Pnr no:...
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S
SIDDHANT MISHRA & CO
May 28, 2020
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No reschedule or no response over my flight channel

Sir i good a fight from Kolkata to bhopal via Delhi no 25th May 2020 but got canceled so need to reshadule the flight on any date possible PNR YREP4
BOOKING ID FF[protected] NO CALL RECEIVED BY AIR INDIA TILL DATE PLEASE HELP ME SOON

I NEED TO GO HOME...
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S
Shlok Pathak
May 21, 2020
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I want my full refund

Address: shlokdpathak@gmail.com

Hi there,
Air india customer support is forcing me to travel in this worst situation. I don't want to travel anymore. Your representative told me that if you cancel the ticket you will he charged 3105 rupee why should i pay cancellation it was not my fault that flights got cancelled. I want my full refund or reschedule it accordingly to my convenience.
Thank you...
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N
NiteshParasher
from Delhi, Delhi
May 19, 2020
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refund of flight tickets due to covid-19

I booked the air india flight tickets from delhi - narita (Tokyo) last year from paytm for the travel period 27th march - 5th april, but due to lockdown in india, all flights were cancelled during this period. Now, i am following up with air india/paytm for the refund but none is them is responding properly.

I talked to air india agent on 23rd march regarding the refund and he promised me that i will get the full refund with...
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M
mayankmicro1983@gmail.com
May 9, 2020
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refund not received

Due to lockdown i had to reschedule my flight so i tried a lot to contact airindia but to no avail then i was left with no choice but to cancel my ticket.

But after more than one and half month of cancelling the ticket i still not received any refund till date.
Even no satisfactory reply is received and due to non receipt of money i am unable to book tickets.
There were 2 bookings as below:

Booking...
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P
poulami majumder
May 5, 2020
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refund my money

Dear indian consumer forum,
Air india is not refunding my money to my bank account from where i have done the payments. I have contacted several times, but after one and a half months also, they are yet to refund my money. I am a girl with limited income. Kindly help me to get my refund.

Detail of the flight booking.
Airline: air india
Departure: bangalore
Arrival: kolkata
Pnr: y1vqk
Ticket...
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N
nokia1600
May 1, 2020
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refund

Address: Sukanto pally , near loco gate
Website: airindia

AI 756
Pnr - YQ4GX
P1 - Rameshwar mishra
E-TICKET[protected]
P1 - Sakuntala mishra
E-TICKET[protected]
DATE OF TRAVEL - 23.03.2020...
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M
Muhammed Ashiq T
Apr 28, 2020
Jul 27, 2022
This thread was updated on Jul 27, 2022
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ticket refund

I tried to book a flight ticket from air india website on 17th february, 2020. The ticket was cancelled due to a glitch in the airindia.in website. The ticket was a round trip from malpensa (Mxp) to kochi (Cok) departure date 12th march 2020 and return 23rd march 2020. I haven't received any details of the ticket from air india. So when i called the customer service it was informed that the ticket was cancelled and the cancelled pnr is: ysfvm....
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M
Muhammed Ashiq T
Apr 27, 2020
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online ticket booking

I tried to book an international flight ticket on air india website on 17th february 2020. Payment was done and no ticket or ticket details was generated. When i called the customer care center they given a pnr number against that transaction. My bank has confirmed that the transaction has been executed properly and the money has been registered with the merchant on 19th february 2020. I have been trying to raise this complaint through air...
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A
Ashwin Uppal
Apr 24, 2020
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refund full amount of flight as we are unable to travel due to lockdown

We had booked 7 tickets from Delhi to Mumbai with Air India. Travel date 8th May.

Due to ongoing pandemic we cannot travel & we expect we receive full refund from Air line...
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H
hemantmittal78
Apr 24, 2020
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regarding issue of duplicate boarding pass

I have traveled from srinagar to delhi on 8 th february 2020. I have lost my boarding pass. I need duplicate boarding pass or any other travel proof for ta claim. My details are following
Name - hemant mittal
Tkt no[protected]/1/1
Date of journey - 8th february 2020, 11:30 am
Flight - ai-828
Pnr - jpmv5

Pls email my duplicate boarding pass or proof of traveling.
Email id - [protected]@gmail.combr...
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R
renukaur06
Apr 24, 2020
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air india not refunding due to covid lockdown

We booked 6 tickets through agents with air india from delhi to bangkok for my brother wedding. Due to covid india was lock down from 25th march while our ticket was 26th march. Air india did not operate too so no one can travel. Ministry of civil aviation india have announce that all airlines should refund from period 25th march 2020 to 3rd may 2020, even air india announce on their web page.

When i contact our agent they...
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S
sura_roy
Apr 23, 2020
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refund

Address: Mumbai

Dear sir,
I have booked two tickets booked on feb-2020 for travel bom-ccu (Travel date[protected] and return date[protected]. The flight are cancelled due to covid-19 lockdown. As per lockdown i have mail to air india for full refund request. But the amount would be held by air india and forced for traveling for future date this situation. Anyway my future trip plan is cancelled for situation covid-19. I need full refund and air india...
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M
Mizy Zinia
Apr 22, 2020
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job offer

Offering job without interview and asking to pay application money of rs 380/_...
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R
riyab1801
Apr 22, 2020
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air india not refunding money for cancelled flight due to covid 19 lockdown

I have two tickets booked for round trip from ccu-del (23 april-11 may). The flight numbers are ai - 23 and ai-22. The flights are cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told the amount would be held by air india as a coupon for future use and to be used by 30 sep, 2020. But my trip plan is anyway cancelled and don’t need to travel in the near future. Why am i not getting refund? The lockdown is not...
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M
moon475
Apr 21, 2020
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refund of flights - del-rpr

Hi,
I booked flight for my family from new delhi-raipur and want to cancel now as because of covid-19 none of the domestic flights are working. So i called ixigo and airline to cancel the flights, and asked for the refund.
In return i got a reply from
Ixigo - they dont know anything, consult airline.
Airline - that they will not refund the amount.

please cancel the flight and refund fully as there...
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I
ishanp
Apr 18, 2020
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refund

Still i have not recived of cacelled flight ticket confirmation no is Y12EO dated 01/02/2020 from MUMBAI TO Birmingham...
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G
Ganeshkumar2126
from Mumbai, Maharashtra
Apr 18, 2020
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reschedule link extra money not send and pay extra

I booked air india flight on 25 mar 2020 for delhi to patna for 16 apr 2020 with pnr no. Is ywdnn. But due to covid-19 flt was cancelled when i call to customer care on 16 apr 2020 for reshudle my flt he tell me in 10-12 hrs call back from reshudle department but no call coming from that side i again call to 17 apr 2020 he tell me in two hrs call back to you but no call back from that side again i call on 18 apr 2020 then he tell me i reshudle...
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