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Air India Express Complaints & Reviews

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Updated: Jan 21, 2025
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Air India Express reviews & complaints page 26

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S
syedrizvi
from Hyderabad, Telangana
Jan 10, 2015
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Lost Baggage - International Flight(London-Hyderabad via Delhi) - 1st June 2014 -File no 44981 (Hyderabad)

Address: Hyderabad, Andhra Pradesh

Hi Team, I had lost my 2 baggages while travelling along with my family on Air India International Flight from London to Hyderabad (Via Delhi) on 1st June 2014..I was travelling back to Hyderabad on behalf of my employer Tata Consultancy Limited (TCS). I had raised lost baggage request at Hyderabad (File no - 44981 ) TICKET NUMBER : ETKT 098 [protected] Flight details - AI 112 from London Heathrow to New Delhi on 31st May ...
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Sukhpreet Sekhon
Jan 9, 2015
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lose bagges

Dear sir my name is sukhpreet singh . I travelled by flight -AI 123 air india limited 19 december 2014 delhi to milan. i missing my dipostive bagges . please sir identifiy my bagges and contact me [protected] and my brother no[protected] . i heartly thankful...
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Althafthayath
from Idukki, Kerala
Jan 6, 2015
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Hand baggage missing

Address: Kollam, Kerala

Dear sir, I am traveling on 13/12/2014 flight no IX 244 Doha to mangalore . I missed my trolley, my important certificates ( sslc, plus2, degree, I'd card, Adar card, marriage certificate, birth certificate, bank pass book, cheque book, pan card, driving license, atm card etc.. ) are inside the trolley. Please send reply ....
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Ka.Radha
Jan 4, 2015
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Poor service once again and JUNK food served !

Address: Ernakulam, Kerala

Sirs/Madam, I travelled with my family (2A+2C) from COK to SLL via TRV on 1st of Jan.'15. The check-in counter staff (traffic assistant) was not at all behaving good ! She treated us very badly ! I spoke to the airport (IX) manager about this matter but seems there was no use. Flight # IX 403 COK-TRV scheduled dep. at 09:25 on 01.01.2015, but there was delay almost 2 and half hours ! No body was there in the desk to attend our queries....
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sanjay.sachdeva
Jan 4, 2015
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Poor Service

Address: New Delhi, Delhi

My dad needed wheel chair assistance during the travel, and he was given the service by a person at New Delhi Airport as he got off the Plane at New Delhi Airport. As this man was taking my dad towards immigration counter, he told my dad to wait halfway through and left my dad by himself. This man disappeared and didn’t returned for more than 45 minutes, my dad who can barely walk and specially tired after a long 12 hours flight...
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sunnyrana55
from Delhi, Delhi
Dec 26, 2014
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Baggage lost on 28 sep 14 till not found

Hi, On 28 sep, 2014 i took flight from Delhi Indira Gandhi International Airport for Fiumicino (Rome), Flight no. AI 123. . When i arrived at ITALY airport (Fiumicino Airport) on 28 SEP. my one luggage was lost. In my bag i have my important documents as well as my summer and winter wears. i also comlaint at FIUMICINO Airport but they didn't respond. Almost three months gone but there is no response from either side. I call almost 5- 6 times...
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nugupta
Dec 10, 2014
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Air India Baggage Lost

Address: Hyderabad, Andhra Pradesh

Hi, I am Nupur Gupta from Hyderabad. I have travelled from Delhi to Hyderabad on 04.12.2014 by Air India Express flight AI 126 from IGIA New Delhi T3. But untill now my luggage is not delivered. I have repeatedly contacted your local office at Hyderabad airport, and even they couldnt confirm when it will be delivered. My baggage numbers are AI691606-File reference-HYDAI48115. Please help me to get my baggage back. My contact details are [protected]@gmail.com...
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Rajesh Nair. E
Dec 6, 2014
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TICKET PRICE DEDUCTED TWICE FOR ONLY ONE TICKET (AIR INDIA -ROUND TRIP)

Respected Sir/Madam,

I am RAJESH ERINJIKKOVIL, booked the Air ticket Round trip SHARJAH - KOZHIKKODE for two persons in the date of[protected] to[protected] on yesterday[protected] through Cleartrip.ae via my Email ID [protected]@yahoo.co.in. The ticket is confirmed and the Trip ID is [protected]. Flight details is Air India Express IX354 SHJ 10:25 - 15:45 CCJ in the date of[protected]. and Air India Express IX351...
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royalmarine2002
Nov 27, 2014
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loss of payment

To DATE: 27/11/2014 The Manager Air India Express India Sub: Compliant Dear Sir/ Madam This is our ticket reference number RJG3BG (MR.RAMAN DIVAKARAN) & Z3BX0C (KELAN RAMAKRISHNAN) travel on 21.11.2014 in Mangalore Airport to Dubai Intl Airport. I reached the airport 1 hour 15 minutes before. I enter the Airport, the counter is closed. I requested to the counter staff, he forward us to Air India Express coordinator Mr.Sajith...
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Dear Sir/Madam, Even after so many emails and verbal complaints through customer care air india express, my refund money QAR 880.62 is not yet credited to my credit card . Now a days not even replay from customer care. Air India Express PNR: NT0H66 880.68 QAR Approved 059391 Best Regards, Liju Mundumannil Anand. +[protected]...
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fighteranand
from Mumbai, Maharashtra
Nov 6, 2014
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Non refund for last one month of cancellation

Address: New Delhi, Delhi

Sir, 1. reference is made to my booking, details are as follows Booking reference no (PNR): ZDZPB Web Reference: AIBE14199085 Ticket No. 098-[protected] 2. I got the ticket cancelled at AI ticket counter, IGI airport on 09 Oct 14. 2. However, no refund is made to me till date. It is requested that refund may please be credited to my account at the early as possible. Thanking you Anand Kumar Prasad [protected]...
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sibsankarbhunia
from Mumbai, Maharashtra
Oct 30, 2014
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exact charge.

Address: Kolkata, West Bengal

Respeact sir. Today i am cancel by representative sujoy biswash two passenger tickit pnr no HQFP4 cancelation total charge cutting 1500 per person (1500*2person=3000 total). but yatra customer care didnot agree that.they are saying air india charge 3158*2=6316total. requesting you please give the exact figur what is you charge of my ticket. regards sibsankarbhunia [protected]@gmail.com...
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C Murthy
from Delhi, Delhi
Oct 27, 2014
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Horrible seats in flight to Dubai

My family had a very unfortunate experience of travelling in Air India Express from Dubai and back. They are frequent travellers on this airline. The seats are worse than the seats in a rickety roadways bus or a local train. This is shameful for a reputed company like Air India that it can not provide a decent seat to its passengers when it is charging equivalent to other airlines on that sector. Travelling on these horrible seats, which...
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subbiah nagappan
from Chennai, Tamil Nadu
Oct 24, 2014
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Baggage misplacement

Address: Chennai, Tamil Nadu

My family and I, boarded our flight AI-975 on 20th of October, 2014, from Chennai (MAA) to Goa (GOI). On reaching Goa, we found that one of our luggage has been misplaced with someone else's. But the tag number (RD25WHX) and TC (AI542924) was correct. It just wasn't our bag. So, we complained to the respected authority in GOA and filed a PROPERTY IRREGULARITY REPORT (PIR). We later realized that, in one of the AIR INDIA counters in Chennai...
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chaharsonia3
from Haldwani, Uttarakhand
Oct 24, 2014
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Please refund our loss due to delay in Air India flight

Address: Mumbai City, Maharashtra

Dear Team, AI:677 was scheduled to depart at 13:00 from Mumbai airport and arrival timing was 15:00 at delhi but due to delay in flight for about 1 hr 35 min we missed out our train from Delhi which was scheduled at 17:50 in the evening. Train Booking details PNR no: [protected] Train no and Train name: 22182/NZM JBP SF EXP Date of Journey: 20 oct 2014 We would request you to kindly refund our amount of Rs.1092.47 at the earliest. Thanks...
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rajchitra
from Mannargudi, Tamil Nadu
Oct 20, 2014
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Refund amount not credited by Air India travel agent - easygotrip.com

Address: Tirupur, Tamil Nadu

Dear Sir, I (I am S. Rajasekar, Tirupur, Tamilnadu) booked Air India flight ticket through easygotrip.com website on 01/10/14. The details are as follows :- 1. Coimbatore to Delhi - AI 658 - Travel Dt 05/11/14 time 15:10 wednesday 2. Delhi to Coimbatore -AI 657 - Travel Dt 14/11/14 time 07:00 Friday Total fare Rs.18, 767/- (eighteen thousand seven hundred sixty seven only) Booking reference no.ET 46713 Refund reference...
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PKGPILLAI
from Thiruvananthapuram, Kerala
Oct 15, 2014
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Application for refund of eligible tax amount of Tickets PNR 88PRSW

Address: Thiruvananthapuram, Kerala

Sir, I had booked ticket for TRV-BOM for flt IX502 of10/10/14 for five persons on line by Credit Card. Myself (GOPALA PILLAI) and ASHA G could not travel due to illness. I was informed over phone at TRV airport that eligible tax amount will be refunded. But no intimation about the refund is received so far. Pl look into into.it and do needful. PK Gopala Pillai Email ID [protected]@gmail.com...
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M
mathe62
Oct 10, 2014
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Disapointing and irritating service

Address: Ernakulam, Kerala

I was a traveller for IX-473(COK--CALICUT-BAHARAIN)--2.05PM--07/10 /14 Name---Mathew Cocheril Vacco Check in crew leader keep me waiting until the last moment(more than two hours) ----it was really the moments of tension I was traveling with a valid multiple /exit-re entry Saudi visa(but there was no emblem on the print out) Instead of clearing his doubt by checking in the Internet and taking a print out if needed---he made...
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Bhawna Awasthi
from Pune, Maharashtra
Oct 4, 2014
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Online special assistance registration

Address: Lucknow, Uttar Pradesh

I registered online, for a wheelchair for my wife, during a recent trip to Singapore, by flights 812, 380, 381 & 811, the details of which are as follows: Web reference AIBE14077701 Booking reference Z432T But there was no such information with your staff at any airport. As a result, we had to make personal requests each time at all airports that caused gross delays in our schedules....
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ronald65
Sep 10, 2014
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Online ticket booking not working for two weeks

As per my knowledge Air India Express online booking is not working for the past two weeks. Several contact numbers published on web are either not working or not attended. I got in touch with their office and they said online booking is not working due to some problem in the website due to 100 Rs. ticket bug of AI. They asked me to come to office and book it. I am not interested since going there, taking a token and return journey is few...
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