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AJIO Complaints & Reviews

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Updated: Mar 1, 2025
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AJIO reviews & complaints page 58

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C
Chandnidhawan28
from New Delhi, Delhi
Feb 2, 2022
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Account blocked

Few days back I was unable to log in to my account, so I called customer care and there they told me my account has been block. Inspite of blocking my account they kept sending mh pending order instead of canceling them. Now I received all useless/wrong products which I can't even use or exchange.
I've spent my hard earned money on this and I feel terrible and cheat by the company like ajio....
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S
shambo mondal
Feb 2, 2022
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Delivery issue Regarding AJIO COM00030911215

Placed order worth rs2048.28 on ajio website for a Jeans on 12th January. jeans was never delivered but on website mentions delivered on 20th January....
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Unturned pages
from Bhopal, Madhya Pradesh
Feb 1, 2022
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Refund not credited even after return complete

I have returned a few items ordered from ajio and even after successfully reaching of them to the warehouse, my refund is not initiating. They raise complains and then close them saying refund will be initiated but it still hasn't.

Order Id: FL[protected]
Refund amounts: 1490.29 + 1065 + 1490.29 + 1277.29
Total products returned in the order : 4

Order id : FL[protected]
Refund amounts: 525...
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I recieved a wrong color product and when i returned it these people are not accepting the product saying that its a non ajio product and we are shipping it back. The refund is stuck for over a month now and then i got this mail. I had complained about it on the app also earlier that i got a yellow colored pullover instead of green along with the picture. Initially i faced the problem that i cudnt place a return request for around 10-15 days...
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R
Reemadivya
Feb 1, 2022
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Several refunds not received till date

I have returned a few orders and refund not received in 6months time also despite several complaints and reminders. Orders were cancelled and no refund received. Since August I am requesting them to return my money but all in vein. This company is a fraud and it's been made for cheating purpose and money laundering....
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P
Pallavi SK
Feb 1, 2022
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Not receiving otp

I have money on my ajio wallet due to return of rayban sunglasses order id
RT54802747.
I am not getting otp to use my ajio wallet money.
Details of Issue: When I login with mobile number I am not seeing money in my wallet.
if I login with email ID I am able to see wallet money.
Because of this issue (2 accounts of my name with same mobile and email id) I am not recieving otp to email or mobile number...
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M
minis paradise
Feb 1, 2022
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Dress

Return picked up 3 months ago, but the refund has not been credited to my account

Horrible customer care service of ajio

Never purchase from this website...
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H
HARSH harsh jain
from Hyderabad, Telangana
Feb 1, 2022
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Payment Issue

Amount debited from my account and Order didn't confirmed...
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T
Taher Momin
Feb 1, 2022
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Netplay t-shirt

I ordered NETPLAY TSHIRT and my money deducted from my bank account and order not placed.and i didn't got my money back....
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V
Vikas Kondapure
Feb 1, 2022
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Amount debited but order not placed

The amount 99 debited but order not placed and also did not get any refund notification...
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R
Rahul Malka
Feb 1, 2022
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Amount debited but order not placed

The amount 99 debited but order not placed and also did not get any refund notification ....
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K
Kishanraj PG
from Mangalore, Karnataka
Feb 1, 2022
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Payment deducted but order not placed

Website: www.ajio.com

Hi, i have tried to place order for a product 5 times, all the time payment went through but the order is not placed. I have attached the screenshot below...
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S
Sreekanth lomada
from Pulivendula, Andhra Pradesh
Jan 31, 2022
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Amount debited from my credit card but order not place din ajio

Website: Ajio

My order for ombre dryed hooded sweatshirt was not getting booked but amout of Rs. 506 was deducted from my credit card. Please try to re book my order or refund my money soon....
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S
Sanchithasurjath
from Sakleshpur, Karnataka
Jan 31, 2022
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Payment done but order is not place and amount is not refunded

I have placed and paid order of worth 1707. But order is not placed and even amount is not refunded.
Kindly look into the issue. This is happening second time....
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S
Sravani vanaparthy
from Hyderabad, Telangana
Jan 31, 2022
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Money deduction

Hi i have paid money through gpay using upi my money was deducted but order was not placed plz slove my problem as soon as possible...
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S
Shr3ya13
from Howrah, West Bengal
Jan 31, 2022
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Refund not received

Website: www.ajio.com

This is regarding order ID #FL[protected].
I ordered a few items on 25th December 2021 but due to some reason, I had to cancel them. It's been more than a month of constant emails and calls to the customer care but they refuse to resolve it. Please help....
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A
Aishna Jain
Jan 30, 2022
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Refund not received

I am writing this complain because i am tired of calling AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 23rd jan 2022. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and they are making fool of me by sending every time a new complain id COM[protected]. Their team saved their part by saying that refund...
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P
PabloChocobar
from Motihari, Bihar
Jan 30, 2022
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Refund/exchange

Order Id. FL[protected]. I ordered Nike Barcelona jacket for 3571 INR and paid via UPI, i received it and found out that it is some cheap performax jacket with nike and barcelona tags on it. So i placed return request. The app asked me to take pictures and upload the same on the app so that it can be verified and then the return request can be initiated. It took them 2-3 days and the request was approved. The guy came and picked up the parcel...
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P
PabloChocobar
from Motihari, Bihar
Jan 30, 2022
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Refund/exchange

I ordered Nike Barcelona jacket for 3571 INR and paid via UPI, i received it and found out that it is some cheap performax jacket with nike and barcelona tags on it. So i placed return request. The app asked me to take pictures and upload the same on the app so that it can be verified and then the return request can be initiated. It took them 2-3 days and the request was approved. The guy came and picked up the parcel on 5th jan 2022. Now...
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S
shubhamkothari2002
from Mumbai, Maharashtra
Jan 30, 2022
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Non delivery of products

I had placed an order in December. I did not receive 5 out of 6 products. On 25th December i got an email from the company saying it is lost in transit and the next day, it was showing delivered on the app. I am so troubled by the company, they do not corporate. It is a pre-paid order so they have taken my money without sending products...
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