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AJIO Complaints & Reviews

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Updated: Mar 1, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 61

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P
poojabirla
from Sanawad, Madhya Pradesh
Jan 19, 2022
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I returned a product did not get my refund.

Website: www.ajio.com

Hi, I returned a product but didn't receive my refund. Instead, they sent me an old and used product saying that I have returned a non ajio product that's why they have Reshipped it to me.
Please help me get my refund.
Order ID - #FL[protected]...
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N
Nithinnithin11
from Vijayawada, Andhra Pradesh
Jan 18, 2022
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Refund issue

I have ordered a product from Ajio and returned back to the ajio and i git my refund initiated on dec 25 2021.but still i did not get my refund credited to my bank account. Help me to get my refund credited to me...
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P
Prince Rajvi
from Mehsana, Gujarat
Jan 17, 2022
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Refund NOT ISSUED after successfully product returned

Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

Order ID : FL[protected]
Exchange ID : EX[protected]
Return ID : RT52373203
Complaint ID : COM[protected]

I recieved my ordered shoes on 19 Nov 2021, recived order on 26 Nov 2021, exchanged it on 1 Dec 2021 and Returned this shoes on 7 Dec 2021 because of size issue.

Order Total Amount : Rs. 2187.36
AJIO Wallet : -Rs. 161.00
Amount to be paid : Rs. 2026.36 (This amount is paid...
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C
Castilino
Jan 17, 2022
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Ajio system problem not collecting the product

Placed return on 9th Jan... Courier collected on 10th Jan.. next courier person gives it back coz his saying Ajio system problem and can't show picked up so said raise it again.
Msged Ajio customer care chat, they said they will sort it before or by 14th... No reply so 15th again msged them on chat they come back saying given another 2 more days.. till now no reply today's 17th Jan.
No customer service only chat from 12 pm...
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A
aplpvw
Jan 17, 2022
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Clothing complaint

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was:

I have been complaining about the product now for more than 15 days and there has been no action taken by anyone.
It's a wrong product that I received, but whenever I call agents Shaika, Praveen and Divash have not done anything but closed my complaint without taking any action, the complaint...
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A
akshisood3
Jan 16, 2022
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Refund initiated but not received

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was: Purchased a jacket on 22/12/2021
Exchanged it and it does not fit size issue was there I returned it.
Product was picked on 5/01/2022
Product reached their warehouse on 11/01/2021,
It was passed and they mentioned the status refund initiated and refund complete.
I haven't received...
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A
Akshitak
from Jaipur, Rajasthan
Jan 16, 2022
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My product got picked up and it's still showing that it was not picked up and refund is not initiated

I wanted to return a shirt the product was picked up by the agent but it was not notified by the agent that the order has been picked and on app also its showing me that product has not been picked up and it is still giving me the option to return and exchange the agent didn't even provided me the acknowledgement-slip moreover I am not getting the refund also of the same now the product is not there with me and I am not getting the refund...
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A
Arsh32000
from Varanasi, Uttar Pradesh
Jan 15, 2022
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Return product but refund my money back

Ajio — Amount refund issue

I am writing this complain because i am tired of calling AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 30th December 2022. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and they are making fool of me return id #RT54900174. Their team called me and saved their...
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R
Rohit@abc
Jan 14, 2022
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Refund related issue

Address: Near Allhabad bank branch Ghurgutta Nanpara

My name is Rohit Tripathi and I ordered a product from Ajio on 8/12/2021 for Rs 13286 with order number FL[protected] Hugo Boss Jacket Black. My delivery took place on 12/12/2021. I Exchanged it because of size issue. Exchange order no. EX[protected]. Which was delivered to me on 17/12/2021. When I opened the box, there was nothing in it. The box was empty. I complained about product not in empty box on 17/12/21 at Ajio customer care whose...
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A
Anil@1978
from Khour, Jammu and Kashmir
Jan 14, 2022
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Return not initiated

Order no#[protected]
Return ID#RT55946960
I've received my order on 31 December 2021.due to some issue I have requested return. But on 12th January 2021.they have call me but iwas unable to take call due to some urgency. Kindly call me again as I want to return my order. Plz...
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S
Seema Nagar
Jan 14, 2022
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Order ID#FL0345468108

Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India
Website: www.ajio.com

I returned the product and as my order was COD i asked for refund in ajio wallet but ajio blocked my account saying that i have returned non ajio product.
Return Id #RT54404187...
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N
Narendra singhvi
from Bengaluru, Karnataka
Jan 13, 2022
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Re: ORDER #FL0328445728 & RETURN ID #RT52618107

Dear Sir,

We have given return request on 7th Dec. 2021, but till date neither picked up the product nor issued
the refund .
My order No. and return Id no as follows :-
Order No- #FL[protected]
Return Id:- #RT52618107

I have mailed the sevaral times reminder & raised the complain against ajio but ajio team is not taking any appropriate action.Simply sending the replies and ignoring...
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_nishitha_
from Bengaluru, Karnataka
Jan 13, 2022
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Not able to return the product

The contact number that I had provided for the return pick up address is wrong. So I am unable to return the item. And the return attempt was also just made once and I was told to cancel my return request, update my contact number and then request return again.
I am not able to cancel my return request, there hasn't been any pick up attempt for 6 days now and nothing has been updated. The process is stuck.
Please cancel my...
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K
khullarjani@gmail.com
from Amritsar, Punjab
Jan 13, 2022
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Wrong item shipped

Hey! I wanted to introduce myself to you that I am Janice and I am using AJIO from really long and I wanted to talk about my order I’d FL[protected]
I ordered Steve Madden shoes but the shoes which I got was a different product soo I decided to put for wrong order delivered but later on I started noticing that my order is on hold then they simply texts me that TY FOR CHANGING YOUR MIND AND TY FOR NOT RETURNING AND ALLL AND then I...
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S
Satyadurga Bezawada
Jan 12, 2022
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Return

Return request was created but no one can attempt to receive the product. And they are telling return cancelled. Again I attempted to return it but the site was not at all responding. The order id is FL[protected]...
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B
bi16
from Kolkata, West Bengal
Jan 12, 2022
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Self shipped refund not giving

Address: Ajio
Website: Ajio.com

I have self shipped the package and paid the delivery charges will they are not paying me now it's huge amount...
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Y
Yasaswini Ummadisetty
Jan 12, 2022
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Return pickups are not completing

I have some returns but still no one picked up those its keep on rescheduling i tried to reach customer care they were telling my returns doesn't have AWB numbers and my return policy also getting over ..i raised a complaint also couple of times but still its not resolved.Please try to help me out in it...Return Ids are RT55500134, RT55465492, RT55523003, RT55500133.....
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K
keyurdabhi
from Bhavnagar, Gujarat
Jan 11, 2022
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Not Not Placed Money Deducted

Address: c-290 ramnagar bhavnagar

Dear Sir

My Registerd Ajio email id [protected]@steelcast.net and mb [protected]

I have tried place order gold coin in ajio on 26.12.21 payment via mobiwik and mobiwk payment via sbi card.

On that day order not placed and money deducted by ajio and mobikwik but no refund still. Ajio and Mobiwkik not responding detail of trransction as per below.
Respected Sir

Greetings.
br...
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A
Annaam Ahmad
Jan 10, 2022
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Money not refunded

I have returned my product with all labels and tags on 22nd December 2021. They are saying that the money is refunded but I have still not got my amount back to my bank account. I checked with the bank and they are saying that no refund has been initiated yet. I am mailing them continuously and they are making fool of me by sending every time a new complain id. Their team is neither picking up my call. They are saying that refund is done...
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C
Caroline D
Jan 10, 2022
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Refund not received

Hi,

I made a purchase for 2K and returned the product but did not receive the payment.

They keep sending an email but no one to talk to. This is not a joke also. Its been almost a month now....
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