Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Updated: Mar 1, 2025
Complaints 4129
Resolved
292
Unresolved
3837
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO

Recently resolved complaints

View all complaints

Most useful reviews

596
Amount refund issue
223
Cash on delivery
95
Not able to cancel order

Featured stories

Wrong item shipped but not getting response
Wrong product delivered by AJIO but not taking return
Product picked up - refusing to refund

AJIO reviews & complaints page 59

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ankit22052001
Jan 29, 2022
Resolved
Report
Copy
Resolved

Refund

The refund amount is 1308.52 has not credited & ajio also take my complain but yet not resolved plz help me sir my order id EX[protected] I also share my bank statement with ajio still my money is not refunded...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishna Jain
Jan 29, 2022
Resolved
Report
Copy
Resolved

Refund not received

I am writing this complain because i am tired of calling AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 10th jan 2022. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id COM[protected]. Their team saved their part by saying that refund...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mounika Mss
Jan 29, 2022
Report
Copy

Multiple products return not accepted

I placed return for 5 products almost a month ago. once they ask to self ship but a self shipped product came back to me. unnecessarily I had to bear the shipping charges .the customer care keeps raising complaints and for that return gets created but the product is never picked up and again they raise a complaint. This cycle goes on but never gives a resolution.RT54709016, RT54709013, RT54709014, RT54709015, RT54709017 now these return id's...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shailashree M
Jan 28, 2022
Report
Copy

Refund issue

Return id #rt54831560

i have orderdthisproduct long back, '
i dint received which I have ordered
and they took return but my refund not initiated yet...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jimmy1001
from Ahmedabad, Gujarat
Jan 28, 2022
Report
Copy

Ajio is fraud company

Ajio is fooling people i have ordered product since from so long nithar I received the product nor they cancel my order and refund me. They are so smart that they says i can not cancel the order until i received the same but while they don’t send...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
N Jagadeesan
from Coimbatore, Tamil Nadu
Jan 27, 2022
Report
Copy

Account blocked

My ajio account blocked, no refund of money...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gyanmanjari Sahoo
Jan 27, 2022
Report
Copy

Account block and refund issue

Address: Bangalore

My account has blocked without any reasons and till now not received my refund since 1month....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Utg001
Jan 27, 2022
Resolved
Report
Copy
Resolved

False Promises, Refund Related

I returned a product that is not fit me on 27 December 2021 but I didn't get my money back since then. I called customer care several times but they false promised me every time that I will get my refund in the next 2 working days.
It's been 30 days but I didn't get my refund yet....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Vishkg
from ALAPPUZHA, Kerala
Jan 27, 2022
Report
Copy

Refund amount is withholding

I am here to report an online fraud which happened to me last year on Dec 16.

I have ordered a pair of TRIGGER jeans from AJIO Shopping app on 10/12/2021 and the order ID is FL[protected].
It was oversized so i requested for an exchange on 13/12/2021 and the exchange id is EX[protected].
It was too oversized jeans and i have to return the product and the return id is RT53783440.
I haven't received the refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
alis.mon
Jan 27, 2022
Report
Copy

Unlawfully kept my money with them and not issuing refund

My order id FL[protected]. I ordered two items on 12.01.2022, one being a pullover and other being a beige trouser. However, due to poor quality issue, I had to return both of them back. The pullover was returned and I got refund on time. However, Ajio is giving me very hard time taking return of Mayra beige trouser. I applied for refund on 17th Jan and the delivery boy came after a day but refused to take my order back since barcode wasn’t...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Viswanath Rao
from Hyderabad, Andhra Pradesh
Jan 26, 2022
Report
Copy

Delivered wrong product and refund not provided for returned item

#RT[protected] Placed order for F-Gear laptop bag on 8th Dec 2021. Ajio delivered Baggit laptop bad and when reached customer support, they suggested to provide photo of item and tag (which was done). Later their team suggested to return item and place order for bag again. Wrong product was picked from me on 25th Dec 2021 and no refund provided till date (26th Jan 2022). I have placed another order for actual bag and received it, but my refund...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
G
Goodnessgracious
Jan 26, 2022
Report
Copy

Refund keep getting delayed

Website: Ajio

The issue that I have experienced was: I returned the product on 25th december 2021. It said that my refund would be completed in 5 to 7 days. Later after a week i wasnt refunded and it was updated that it will be initiated by 11th january 2022. Even after 11th i dint receive. After contacting ajio customer care they said that it will be refunded on or before 20th January which also failed. I called the customer care again and they keep saying...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Anesh
from Bengaluru, Karnataka
Jan 26, 2022
Report
Copy

Refund

I had returned a product since I didn't like it and chasing AJIO forever but Seems they are least bothered about my refund....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Silpa hyd
from Hyderabad, Telangana
Jan 26, 2022
Report
Copy

Refund Not given for returned item

Order number FL[protected]. 2 silver items returned and ajio gave refund on only one item and its warehouse staff is also such a fraud, that they didn't want yo update me on my self shipped returns that are already delivered and that warehouse staff continuously claimed as, they need to check and never updated. I supplied dtdc proof of package delivered. 925sterling silver rose gold opulent desire drop earrings of Rs 1814.46 is held for item...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Silpa hyd
from Hyderabad, Telangana
Jan 25, 2022
Report
Copy

Refund not given for self shipped returned item

Order number FL[protected]. 2 silver items returned and ajio gave refund on only one item and its warehouse staff is also such a fraud, that they didn't want yo update me on my self shipped returns that are already delivered and that warehouse staff continuously claimed as, they need to check and never updated. I supplied dtdc proof of package delivered. 925sterling silver rose gold opulent desire drop earrings of Rs 1814.46 is held for item...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yoganand Tiwari
from Unnao, Uttar Pradesh
Jan 25, 2022
Report
Copy

Call me

Call me [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunny20021993
from Delhi, Delhi
Jan 25, 2022
Report
Copy

Product picked up but refund not done

Address: DARIYAPUR GOLA, MOHARTOLA, patna, bihar

I am regular user of ajio for many years. I returned a product Button-Down Cardigan with Ribbed Hems
My refund was initiated on 10 January 2022 but the amount did not reflected in my mobikwik wallet from which I made the transaction for this product. My order id is #EX[protected]
Returned I'd is Return ID: #RT55708251
I complaint against it to customer care they said they will process the refund but now they sent an SMS...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nouman Ansari
Jan 25, 2022
Report
Copy

Superdry bomber jacket

Address: Bhagalpur

This is to bring to your notice that I have ordered jacket from your app on 27 November 2021 but due to some reason I have returned it on 9 December 2021. I have been told that I will get my money back on 7-9 working days in my account but I didn't received any amount yet. Several times I have sent a mail and called your customer executive but didn't get any response from your side. Your customer executive didn't talk properly and make excuses...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sarthakgandhi89
Jan 25, 2022
Report
Copy

Refund Issue

Address: Moh. Katra Sahaswan Dist. Budaun

I ordered a Product from Ajio on 19th December 2021 and what I recieved a different product as I faced in past. But, this time they are reshipping back it to me and denying for refund. On 27th December 2021, I returned the product and told I recieved different product. Now, they are saying it a non-Ajio product and Re-Shipping it back to me and denying for refund. I don't know my fault, but they putted the cost on me for the product. Now,...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
N
Nouman Ansari
Jan 25, 2022
Report
Copy

Superdry bomber jacket

Address: Bhagalpur

This is to bring to your notice that I have ordered jacket from your app on 27 November 2021 but due to some reason I have returned it on 9 December 2021. I have been told that I will get my money back on 7-9 working days in my account but I didn't received any amount yet. Several times I have sent a mail and called your customer executive but didn't get any response from your side. Your customer executive didn't talk properly and make excuses...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Freecultr.com
1.4
(22)
Stringsandme.com
2.5
(3)
Landmark Online India / LandmarkShops.in
1
(72)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR