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AJIO Complaints & Reviews

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Updated: Mar 1, 2025
Complaints 4129
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AJIO reviews & complaints page 60

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D
Deeksha Mahesh 7G 7709
Jan 24, 2022
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Products not delivered

Website: www.ajio.com

Prepaid order FL[protected] placed on Jan 7th. Order not delivered yet. Status is updated as customer not reachable while i keep getting auto recorded message asking 'Did you receive delivery attempt'.

I am tired of tracking the order status for more than 3 weeks now....
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C
CatherineS
from Bengaluru, Karnataka
Jan 24, 2022
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Fake Product Sent -Return Rejected

Hi,

I had placed a return on this order for a mavi topin December 2021.
Order ID : FL[protected]

The top was different from what I had ordered.
1. The style was totally different
2. The size was a huge one
3. Product was damaged
When I placed the return request, the app asked for a photograph, which I uploaded, and the return was picked up with the barcode and no image.
br...
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A
Aayush919
from Nashik, Maharashtra
Jan 24, 2022
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Jacket

Website: Ajio

I have order a jacket that i receive but i retured it bcuz of poor quality then the retured amount havent yet credited in my bank account...
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A
Anubhav 111
from Delhi, Delhi
Jan 24, 2022
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Refund

Address: Ajio
Website: Www.ajio.com

I am tracking a refund of my product which I have already returned to Ajio, and I have already raised a complaint for this. Every time I speak to ajio, they say it is under process or we tried but refund could not go through successfully from ajio's end. Now let me make it very clear to you ajio. That was my original product order number FL[protected], and I got it replaced with a different size with order ID EX[protected]. The complainant...
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K
Kanishkamenwal
Jan 23, 2022
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Amount deducted but order is not placed

I placed an order at 3 40 pm on 19/8/2021 ..for payment the page was directed to phonepay the amount was deducted from my account but suddenly one item got out of stock and the order was blurred and couldn't be placed i didn't get any confirmation on ajio and it was not showing in orders also.please do something this is my 10th time writing my complaint..when will I get my money back? Payment info ..I m attaching here...
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S
Sayali2128
from PUNE, Maharashtra
Jan 23, 2022
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Ajio return not picked up

Address: Narhe ambegaon

Ajio return not picked up for ID Rt56051384...
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Sayali2128
from PUNE, Maharashtra
Jan 23, 2022
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Ajio return not picked up

Address: Amit Bloomfield Narhe Mabegaon

Ajio return not picked up for RT56051384...
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Sayali2128
from PUNE, Maharashtra
Jan 23, 2022
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Ajio return not picked up

Address: Neo regal flat 203 Spine road

Return for return ID RT56739407...
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S
Sreeniva thutari
from Kodad, Andhra Pradesh
Jan 23, 2022
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About refund

I raised the complaint towards my ajio order on November 21, till date I didn’t get my refund.i talked to customer support executives like krishna, harshitha and many people they are not at all resolved are not at all allowed to talk to their superiors regarding this issue, they put my call in waiting for more hours and tested my patience and wasted my time . I got exhausted and now giving the complaint....
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R
rahuluk786
from Haldwani, Uttarakhand
Jan 22, 2022
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Refund

Address: HN 144 Ganesh Vihar colony jamalpur fatak, Sitapur
Website: Ajio

Order FL[protected]

Product Fay jip frount hooded jacket with jipper pocket
Price 10879
Retrun id RT52621730
Pickup date 9th dec 2021
Dummy retrun id RT54409096
Refund promise date 27th dec 2021
33 complain closed
Refund not initiated till today...
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B
Bhanuprakash Tadepalli
Jan 22, 2022
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My order is marked as delivered but it is not delivered

On dec 13, 2021 I placed an order. Unfortunately I placed it to my university address and couldn't check until it is out for delivery but I graduated from that University. I tried contacting delivery team but failed. I don't know to whom they delivered it and as it is a exchange order, only 15 rs needs to pay for that product. On the same day itself I informed to expressbess ( courier partner) regarding this issue.

How can...
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C
chinmaychoudhary7
Jan 22, 2022
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Product return

Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.

I placed an order from Ajio on January 12th 2022. I did not like the product so I placed a return for it. But it was unsuccessful because the delivery partner told me that the EAN number given on the tag is incorrect. i was asked to send a mail and I did. I did everything I was asked to do by the customer care executives but they still haven't resolved the issue. I have been facing so many issues even though the mistake was made by them....
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R
rahuluk786
from Haldwani, Uttarakhand
Jan 22, 2022
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Refund

Address: HN 144 Ganesh Vihar colony jamalpur fatak, Sitapur

Order id FL[protected]
Product Fay jip frount hooded jacket with jipper pocket
Price 10879
Retrun id RT52621730
Pickup date 9th dec 2021
Dummy retrun id RT54409096
Refund promise date 27th dec 2021
33 complain closed
Refund not initiated till today

Sir I have retrun same product which I have received from ajio..
Ar pickup time logistics agent has been verified my...
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S
Sarkar Pawan Gupta
Jan 21, 2022
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Balance return issue

Address: Karsota Ghorawal Sonbhadra

Mera product Pickup kr liya gya but mera refund nhi de rhe h meri return complaint I'd-COM[protected] please Mera refund de dijiye ajio wale bhut jhuth bolte h ki apka refund 2-3 din me kr diya jayega but kiye nii aur vo log hmesa refund ka date badal rhe h...
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I have ordered an item on 31 Dec 2021.
Order I’d-
FL[protected].
Item was delivered on 10 Jan. I opted for "RETURN ID: RT56023022" on 12 Jan 22. The items was taken back by your delivery partner "Xpressbees". But now from 17 Jan 22, it is showing that return is cancelled. Now I lost the product as well as my refund. Please investigate into this matter and I want my Refund ASAP.

User:[protected]
Name:...
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N
Nunna Sreekanth
Jan 20, 2022
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Received a Copy product

Website: AJIO.com

I ordered a Crocs product footwear on the AJIO website on 25th November 2021 (Order# FL[protected]), received a copy product and I immediately raised a return request.

After I return the product AJIO is claiming that they received a non AJIO product.

The customer care team (Phone ) says the problem will be resolved and I get my money back soon. but the Email Customer care team keeps saying that they receive...
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I have complained about my products not marked delivered in the ajio application and cannot proceed with the return. I was only given dates one after another but not solution yet even after one month and closed my complaint with out a solution. This is just a fraud and I want to complain against this fraud....
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S
Supritha Veesamsetty
from Delhi, Delhi
Jan 19, 2022
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Item returned but not scanned

I have returned a pair of night suit which I purchased from Ajio worth rupees 700 about 6months ago. The delivery guy probably didn’t msrk it as delivered. It shows in my orders as ‘return cancelled’ . Chased rhe customer service for a very long time but had no response. Pathetic service, Ajio stole my INR 700....
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A
Arun Y
from Hyderabad, Telangana
Jan 19, 2022
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Item not received saying delivered

Hi all, I have ordered a white jeans in AJIO. After some days I have checked the status of it in AJIO app it is showing as delivered but it is not delivered to me. I have raised complaint with AJIO more than 5 times they give a timeline and latet they close the ticket with update we tried to reach you and the status of item is delivered.

I have called to customer care also the person is we cant do anything as per status it...
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S
Shekhar231
Jan 19, 2022
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Item not delivered

I have order 3 items from AJIO on 31st of Dec. Out of which 2 items were delivered but one is not delivered to me and AJIO claims it is delivered to me. Have raised multiple complaints with AJIO but not use. They have simply closed my complaints without any resolution. Also I have shared my apartment cctv footage which clearly shows no orders were delivered during that time. Don't know how to escalate this...
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